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Lean in Construction
      “Making it Happen”



     Webinar – 23rd Dec,09


          BMGI India
71B Mittal Court Nariman Point
            Mumbai
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http://www.bmgi.groupsite.com
http://www.bmgindia.com
About Lean
What is Lean?
             Zero                                  5S &
            Losses                                Visuals




 Suggestion
  scheme

                                                                      Kanban




                                    Standard
                                      Work

Maximizing flow of customer “value” by eliminating waste , variability and fatigue
History of Lean



“Today & Tomorrow”- Henry Ford, 1926

     Automobiles / Airplanes

     Chemicals

     Textiles           600,000
                       employees
     Railroads

     Schools

     Hospitals

     Shipping
Poll Question
  In 1926,the time when Henry Ford was making Model T, how long did it take to go
  from Iron Ore at the mines to finished product delivered to a customer??


     81 hours or 3 days & 9 hours


          What could have
         Ford possibly done?



 How much Information Technology did Henry Ford have?

IT is not the solution to the problems, there has to be a sound basis for applying it.



             -How much time does your PO generation process take?
             -How long does it take to get a reimbursement?
The concept..

                             Work or Time = Value + Waste


  Value                                                                                         Waste
                                                    Total Time



 5%- 15%                                                                                        85%- 95%

                                              Value
                     Waste
                                                           Lean drives                      -Waiting
                                                     Elimination of waste &                 -Overproduction
                                                  Is Goal Oriented rather than              -Rework/Defect
                                                          tool oriented
                                                                                            -Motion
                                                                                            -Transportation
                                                                                            -Inventory
                                                                                            -Extra processing
                                                                                            -Intellect
Construction Industry Institute publication 2004 “Application of Lean Principles in Construction” reports 75%
to 90% of field work is Non-Value added
New Thinking

      “If you always DO what you’ve always DONE,
        you’ll always GET what you’ve always GOT
                 Yogi Berra, Baseball Philosopher




   “If you always THINK what you’ve always THOUGHT,
   then you’ll always DO what you’ve always DONE, and
         you’ll always GET what you’ve always GOT.
           Greg Howell, Co-founder LEAN Construction Institute
Lean is Industry Neutral
 • Application of Lean Principles creates a significant competitive advantage




                                            http://www.leanconstruction.dk/7957
-Custom built product in few days
-Lean supply chain                         - Improved productivity & profitability by 40%
                                           - Reduced pre-construction phase time by 48%




                                                    - One of the fastest product development time
                                                    - Winner of Shingo excellence award (two units)


 -Transporting customers in relatively small planes
 -Breaking the Hub & Spoke paradigms of competitors
 -Fast changeover times
                                                               -Its stated goal is to have users leave
                                                                its website asap

                        Speed is the absence of Waste
New Thinking
               Knowing

                              a. We will know by the number of times we’ve got it wrong

    Thinking


                                                     b.“Know-How”         =   “Know-Why”

c. Lean is about building deep knowledge of processes and sharing problems
with people so that solutions are easily accepted & Implemented.


                                                               Automobiles

                                                               BPO/ITES

                         d.                                    Process Industry


                                                               Software


                                                               Construction
                                   Principles                Practice
Why is Construction Business different?

 -Every project is unique


                  -Cannot afford rejection and Reworks can be very expensive


 -Remote locations



                  -Geographically spread



 -Variables impacting the project are very high hence Uncertainty



                  -Physically challenging
Construction Challenges

   Stores                      Poor                         External
 Management                 coordination                    Factors

                                            Cost
               Wastage of                  Overruns
                Material

                             Project
                            Problems

                                            Design
                Safety                       Delay
                Issues

                               Low
                            Productivity
         Sub-Vendor                             Customer
         coordination                           Interface
Similarities
                 Supplier/s            Process/s           Customer/s

                                                                           - Reliability
                                                                           - Quality
                                                                           - Cost
                                                                           - Delivery
                                                                           - Safety

                                         People




                                                                         Internal
      Internal                Method                 Machine
                                                                        Customer
      Supplier



                                                                            - Productivity
                                        Material                            - Quality
                                                                            - Cost
                                                                            - Delivery
                                                                            - Safety
                                                           Muri             - Morale
                       Muda              Mura
                       Waste                              Strain
                                       Variability
“Follow-up” syndrome
  On an average what % of your time is spent in chasing the progress on commitments
  made to you?_________



  On an average what % of your time is spent being chased by others?_______




 If we can reduce the follow up’s by 15%. What do you plan to do with the extra time?




By directing your time to “Value Added work” as compared to chasing, you can concurrently achieve
Cost , Schedule, Quality & Safety improvements.

Because of the process being broken, the productivity is hit.
Why Lean in Construction?
                       Some indicative values**:
• Some 30% of construction work is estimated to
  be rework (2.5% - 3.5% of revenue)
• 50% of site time is unproductive
• At least 10% of materials are wasted.
 Frequency in a week




                                                                                                                                           How are your
                                                                                                                                         sites doing & how
                                                                                                                                       are you measuring it?




                         Pre-requisite         Materials        M/c Breakdown           Rework              Climate           Others
                                      Manpower           Design             Re-priortize         Accident             Skill



A study done by Prof. K C Iyer of IIT Delhi mentions in his research paper that over 40% of the Indian construction
projects are facing time overrun ranging from 1 to 252 months.                                        **Mckinsey Study
Understanding Construction Projects




     Construction
       Projects
Key Challenges in Indian Construction
A survey was conducted with major players in Indian Construction
  Industry
Key Challenges in Indian Construction
Survey Outcome were organized into four themes
CSF’s & CFF’s in Construction

Critical Success Factors
 - Top Management support
 - Project Manager’s co-ordination & leadership skill
 - A system for Monitoring and Feedback.
 - Co-ordination between project locations.




                  Critical Failure Factors
                 - Conflict among participants.
                 - Lack of synchronization & co-ordination among departments
                 - Hostile socio-economic and climatic conditions.
                 - Focus on “productivity” rather than “reliability”.
                 - Poor work measurement methods.
Business – Operational Linkage

                           QUALITY
                     COST DELIVERY SAFETY
                      COMPETITIVE IMPACT

         People                                    Material
                            Reliability
                  Process                  Equipments




                                              Operations
      Collaboration          Preparation
                                               Planning


                     Total Employee Involvement
          Top Management commitment / involvement
The CJIT Roadmap
                                                                                      Capture
                                                                                   learning's &
                                Feedback & Correction                                take it to
                                depending on Work                                  next project
                                Velocity




                                                      Weekly Plan and
                                                      Monitoring
                                                                  Work Velocity
                                   Bi-monthly
                                   Plan                           Course Correction / No Repeat errors
                                               Backlog creation

              Master Plan                      Pre-Planning
                                 Project Milestones

   Project Design                Select, Sequence & Size work


     Optimize Project Management Triangle (Time, Scope & Cost)

     ECRS Approach using Concurrent Engineering

     Roles & Responsibilities

     FMEA
Case Study 1
Problem Statement:
-To finish construction of new factory in 15 months



Current State:
-Traditional “Project Management” approach
- Focus on improving productivity of each activity
- Downstream stakeholders not involved in front end planning
- Focus on variation detection rather than execution.
- Low transparency in the system
- Focus on Macro-level only.
Case Study 1
Improvements :
 Risk Assessment and actions planned using FMEA
    More than 500 potential failures identified




 Using Construction – JIT (CJIT) model
    All work divided in blocks of two months -Location based (Forecast)
    Weekly work plan and Make Ready plans (Long Term & Short Term)
    Weekly meetings to check progress and course corrections.
Case Study 1




               Work Velocity Status
Case Study 2
Business Case
- A Fabrication vendor for major R&M work in Cement, Power and Process Plants
- Chronic delay in meeting delivery schedules
- Difficulty in managing multiple projects priorities and between on-site and off-site
  jobs

Current State Diagnosis
-   Milestone based Project Management on reactive mode
-   Focus on Productivity disregard of Project/ Activity priority
-   Culture of „Excuse‟
-   Lack of Reliability in Sub-vendor commitments and quality
-   Chaotic Stores Management
-   Gap in understanding exact requirements of client resulting into rework and re-plan
-   Precision jobs dependent on few experts
Case Study 2
 Journey through CJIT

                                   a. Area-wise ownership
                                   b. Mentor-mentee relationship
                                   c. Rotating Trophy for best
                                   „Work Velocity‟

             Culture


                                                          Weekly Plan and
                                                          Monitoring
                                    Bi-monthly Plan              Enhanced Reliability through
                                                                 Pre-Planning and Risk
                                                                 Mitigation
                    Master                                       • Action Plan for all possible risk
                                                                 mitigation implemented
                    Schedule                                     • Work Velocity enhanced from 55% to
                      Reduced Planned duration by                82% through monitoring and action plan
                      over 20% using ECRS
          Project
                      • Capturing Client requirement on-site       Project Duration
          Design      • Focusing on „Transformation‟ rather
                      than handling e.g. Introducing Test
                                                                   reduced between 15-
                      Certificate from Vendors                     20% with 10-15% less
                      • Designing for „Flow‟ e.g. scheduling       Resources
                      parallel work at multiple Vendors
Closing Thought


     “The Greatest Mistake we make is living in
          constant fear that we will make one”

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Lean Construction Webinar

  • 1. Lean in Construction “Making it Happen” Webinar – 23rd Dec,09 BMGI India 71B Mittal Court Nariman Point Mumbai
  • 2. Webinar “Housekeeping” Tips • Please disable pop up blockers. • Please keep your self on mute. Asking Questions • Use the “Raise Hand” icon or “Question / Chat” box in the lower right corner. • Submit questions as they occur to you by typing in the box, then click submit • Questions will be answered during Q&A session at the end of the presentation.
  • 3. Webinar “Housekeeping” Tips Questions & Answers • We will do our best to answer as many questions as possible in the allotted time. • Answer to unanswered questions will be answered on our website/forum soon. • We shall notify you when they are available http://www.bmgi.groupsite.com http://www.bmgindia.com
  • 5. What is Lean? Zero 5S & Losses Visuals Suggestion scheme Kanban Standard Work Maximizing flow of customer “value” by eliminating waste , variability and fatigue
  • 6. History of Lean “Today & Tomorrow”- Henry Ford, 1926 Automobiles / Airplanes Chemicals Textiles 600,000 employees Railroads Schools Hospitals Shipping
  • 7. Poll Question In 1926,the time when Henry Ford was making Model T, how long did it take to go from Iron Ore at the mines to finished product delivered to a customer?? 81 hours or 3 days & 9 hours What could have Ford possibly done? How much Information Technology did Henry Ford have? IT is not the solution to the problems, there has to be a sound basis for applying it. -How much time does your PO generation process take? -How long does it take to get a reimbursement?
  • 8. The concept.. Work or Time = Value + Waste Value Waste Total Time 5%- 15% 85%- 95% Value Waste Lean drives -Waiting Elimination of waste & -Overproduction Is Goal Oriented rather than -Rework/Defect tool oriented -Motion -Transportation -Inventory -Extra processing -Intellect Construction Industry Institute publication 2004 “Application of Lean Principles in Construction” reports 75% to 90% of field work is Non-Value added
  • 9. New Thinking “If you always DO what you’ve always DONE, you’ll always GET what you’ve always GOT Yogi Berra, Baseball Philosopher “If you always THINK what you’ve always THOUGHT, then you’ll always DO what you’ve always DONE, and you’ll always GET what you’ve always GOT. Greg Howell, Co-founder LEAN Construction Institute
  • 10. Lean is Industry Neutral • Application of Lean Principles creates a significant competitive advantage http://www.leanconstruction.dk/7957 -Custom built product in few days -Lean supply chain - Improved productivity & profitability by 40% - Reduced pre-construction phase time by 48% - One of the fastest product development time - Winner of Shingo excellence award (two units) -Transporting customers in relatively small planes -Breaking the Hub & Spoke paradigms of competitors -Fast changeover times -Its stated goal is to have users leave its website asap Speed is the absence of Waste
  • 11. New Thinking Knowing a. We will know by the number of times we’ve got it wrong Thinking b.“Know-How” = “Know-Why” c. Lean is about building deep knowledge of processes and sharing problems with people so that solutions are easily accepted & Implemented. Automobiles BPO/ITES d. Process Industry Software Construction Principles Practice
  • 12. Why is Construction Business different? -Every project is unique -Cannot afford rejection and Reworks can be very expensive -Remote locations -Geographically spread -Variables impacting the project are very high hence Uncertainty -Physically challenging
  • 13. Construction Challenges Stores Poor External Management coordination Factors Cost Wastage of Overruns Material Project Problems Design Safety Delay Issues Low Productivity Sub-Vendor Customer coordination Interface
  • 14. Similarities Supplier/s Process/s Customer/s - Reliability - Quality - Cost - Delivery - Safety People Internal Internal Method Machine Customer Supplier - Productivity Material - Quality - Cost - Delivery - Safety Muri - Morale Muda Mura Waste Strain Variability
  • 15. “Follow-up” syndrome On an average what % of your time is spent in chasing the progress on commitments made to you?_________ On an average what % of your time is spent being chased by others?_______ If we can reduce the follow up’s by 15%. What do you plan to do with the extra time? By directing your time to “Value Added work” as compared to chasing, you can concurrently achieve Cost , Schedule, Quality & Safety improvements. Because of the process being broken, the productivity is hit.
  • 16. Why Lean in Construction? Some indicative values**: • Some 30% of construction work is estimated to be rework (2.5% - 3.5% of revenue) • 50% of site time is unproductive • At least 10% of materials are wasted. Frequency in a week How are your sites doing & how are you measuring it? Pre-requisite Materials M/c Breakdown Rework Climate Others Manpower Design Re-priortize Accident Skill A study done by Prof. K C Iyer of IIT Delhi mentions in his research paper that over 40% of the Indian construction projects are facing time overrun ranging from 1 to 252 months. **Mckinsey Study
  • 17. Understanding Construction Projects Construction Projects
  • 18. Key Challenges in Indian Construction A survey was conducted with major players in Indian Construction Industry
  • 19. Key Challenges in Indian Construction Survey Outcome were organized into four themes
  • 20. CSF’s & CFF’s in Construction Critical Success Factors - Top Management support - Project Manager’s co-ordination & leadership skill - A system for Monitoring and Feedback. - Co-ordination between project locations. Critical Failure Factors - Conflict among participants. - Lack of synchronization & co-ordination among departments - Hostile socio-economic and climatic conditions. - Focus on “productivity” rather than “reliability”. - Poor work measurement methods.
  • 21. Business – Operational Linkage QUALITY COST DELIVERY SAFETY COMPETITIVE IMPACT People Material Reliability Process Equipments Operations Collaboration Preparation Planning Total Employee Involvement Top Management commitment / involvement
  • 22. The CJIT Roadmap Capture learning's & Feedback & Correction take it to depending on Work next project Velocity Weekly Plan and Monitoring Work Velocity Bi-monthly Plan Course Correction / No Repeat errors Backlog creation Master Plan Pre-Planning Project Milestones Project Design Select, Sequence & Size work Optimize Project Management Triangle (Time, Scope & Cost) ECRS Approach using Concurrent Engineering Roles & Responsibilities FMEA
  • 23. Case Study 1 Problem Statement: -To finish construction of new factory in 15 months Current State: -Traditional “Project Management” approach - Focus on improving productivity of each activity - Downstream stakeholders not involved in front end planning - Focus on variation detection rather than execution. - Low transparency in the system - Focus on Macro-level only.
  • 24. Case Study 1 Improvements : Risk Assessment and actions planned using FMEA More than 500 potential failures identified Using Construction – JIT (CJIT) model All work divided in blocks of two months -Location based (Forecast) Weekly work plan and Make Ready plans (Long Term & Short Term) Weekly meetings to check progress and course corrections.
  • 25. Case Study 1 Work Velocity Status
  • 26. Case Study 2 Business Case - A Fabrication vendor for major R&M work in Cement, Power and Process Plants - Chronic delay in meeting delivery schedules - Difficulty in managing multiple projects priorities and between on-site and off-site jobs Current State Diagnosis - Milestone based Project Management on reactive mode - Focus on Productivity disregard of Project/ Activity priority - Culture of „Excuse‟ - Lack of Reliability in Sub-vendor commitments and quality - Chaotic Stores Management - Gap in understanding exact requirements of client resulting into rework and re-plan - Precision jobs dependent on few experts
  • 27. Case Study 2 Journey through CJIT a. Area-wise ownership b. Mentor-mentee relationship c. Rotating Trophy for best „Work Velocity‟ Culture Weekly Plan and Monitoring Bi-monthly Plan Enhanced Reliability through Pre-Planning and Risk Mitigation Master • Action Plan for all possible risk mitigation implemented Schedule • Work Velocity enhanced from 55% to Reduced Planned duration by 82% through monitoring and action plan over 20% using ECRS Project • Capturing Client requirement on-site Project Duration Design • Focusing on „Transformation‟ rather than handling e.g. Introducing Test reduced between 15- Certificate from Vendors 20% with 10-15% less • Designing for „Flow‟ e.g. scheduling Resources parallel work at multiple Vendors
  • 28. Closing Thought “The Greatest Mistake we make is living in constant fear that we will make one”