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9/12/12	
  




Social Media
Recruiting for
CPA Firms
                Becky Livingston
                President & CEO
           Royal Apple Marketing
                September 2012




             © 2012 Royal Apple Marketing




Becky Livingston
ü  25 years of marketing and
    technology experience

ü  13 years in the financial
    services industry, 9 with
    KPMG

ü  Social media advocate,
    author, trainer, speaker,
    and practitioner

ü  Daily user of LinkedIn,
    Facebook, Twitter, G+,
    Pinterest, & Hootsuite




                                                    1	
  
9/12/12	
  




Agenda
›  Current state of social media in recruiting
›  Best practice tips and techniques
  ›  LinkedIn
  ›  Facebook
  ›  Twitter

›  Case studies & examples
›  Job Aids
›  Q&A




                                                          2	
  
9/12/12	
  




       POLL
        Q. Which of the following social networks or
        social media do you or your company use, or
        plan to use, for recruiting?
        1.  LinkedIn
        2.  Facebook
        3.  Twitter




       Current State

        LinkedIn


                                                                        2012
       Facebook
                                                                        2011
                                                                        2010
           Twitter


                       0         20         40          60   80   100


Source: Jobvite Social Recruiting Survey Results 2012




                                                                                       3	
  
9/12/12	
  




       Poll
        Q. Have you or your company successfully
        hired a candidate who was identified or
        introduced through social media?
        ›  Yes
        ›  No




       Current State
                 80
                 70
                 60
       Percent




                 50
                 40
                 30
                 20
                 10
                  0
                                2010                    2011   2012


Source: Jobvite Social Recruiting Survey Results 2012




                                                                              4	
  
9/12/12	
  




       Current State
                              Made a Hire



                                                              LinkedIn
                                                              Facebook
                                          89%                 Twitter




Source: Jobvite Social Recruiting Survey Results 2012




       Current State – Review
       candidate’s social media profiles
           Always Use


       Occassionally
                                                                  2012
                                                                  2011
           If Provided
                                                                  2010

                   Never

                             0               20         40   60


Source: Jobvite Social Recruiting Survey Results 2012




                                                                                 5	
  
9/12/12	
  




     Global Trends
      ›  Finding  better ways to source passive
          candidates
      ›  Utilizing social and professional networks
      ›  Upgrading employment branding
      ›  Hiring is expected to increase, but budgets
          are not keeping up




Source: LinkedIn’s Global Recruiting Trends Survey 2011




        Tips and Techniques




                                                                  6	
  
9/12/12	
  




Tips – General
›  Do more than just post jobs; establish
    yourself as a resource
›  Engage current employees; referrals
›  Savvy Search with Search Engines

  Google Search >> Site:linkedin.com CPA Phoenix, AZ




Tips – LinkedIn
›  Post a job for 30 days or buy job credits
›  Sign up for the Talent Advantage
    (talent.LinkedIn.com)
›  Post open positions in your status update
    Example: “Looking for a CPA with 10 years
    of experience. If you know someone,
    contact me.”




                                                               7	
  
9/12/12	
  




Tips – LinkedIn, cont.
›  Employees  should have the
    firm name on their profile
›  Share firm news, awards,
    articles
›  Cross-promote pages
›  Optimize for target
    audience

                http://bit.ly/LinkedInFAQs




Tips – Facebook
›  Directory
›  Marketplace
›  Pages
›  Ads




                                                     8	
  
9/12/12	
  




Tips – Twitter
  ›  Run  a keyword search
      (search.Twitter.com)
  ›  Use hashtags #
  ›  Review candidates
      activities
  ›  Post 2-3 times per day
      about firm events, job
      posting, and news
                                   @ForresterJobs posts
                                     2-3 times per day,
                                    and gained 3 direct
                                    hires using Twitter.




                               Samples




                                                                   9	
  
9/12/12	
  




Pinterest




Case Studies
›  Sikich:201-500 employees; 986 LinkedIn
    followers
›  McGladrey: 5001-10,000 employees;
    13,135 LinkedIn followers
›  WithumSmith + Brown: 201 – 500
    employees; 800 LinkedIn followers




                                                    10	
  
9/12/12	
  




    Sikich
    Firm Overview       {

         Job Listings
                        {               Video
                                        goes
                                        here

Employee Testimonial    {



                            Sikich, cont.
1

                                                2




                            3




                                                           11	
  
9/12/12	
  




McGladrey
         Bold graphic   {
    Firm Overview       {

         Job Listings
                        {
                                         Video

                        {
                                         goes
        Recent Award                     here




                            McGladrey, cont.
1




                                                 2




                                  3




                                                            12	
  
9/12/12	
  




WithumSmith+Brown




                       {
    Job Listings
                   {



                           WS+B, cont.
1




                             2




                                                13	
  
9/12/12	
  




Job Aids

 http://bit.ly/RecruitingCklstGrfk   http://bit.ly/25WaysChecklist




                                     Questions …




                                                                            14	
  
9/12/12	
  




 Connect with Me
 ›  Twitter:@BM_Livingston or @RoyalAppleMktg
 ›  Facebook: Facebook.com/RoyalAppleMarketing
 ›  LinkedIn: www.LinkedIn.com/BeckyLivingston
 ›  Google+: http://gplus.to/RoyalAppleMarketing
 ›  Pinterest: www.Pinterest.com/RoyalAppleMktg




Resources
 ›    LinkedIn Company Pages FAQ: https://help.linkedin.com/app/answers/detail/a_id/1561
 ›    How to Optimize Your LinkedIn Company Profile for Recruiting: http://mashable.com/
       2011/04/10/linkedin-recruiting/
 ›    How to use Social Media as a Recruiting Tool http://www.inc.com/guides/2010/04/social-
       media-recruiting.html
 ›    LinkedIn Recruiting Solutions http://talent.linkedin.com/contact-us
 ›    2011 Global Recruiting Survey talent.linkedin.com/
 ›    Facebook Directory www.Facebook.com/Directory
 ›    Facebook Marketplace www.Facebook.com/Marketplace
 ›    Recruiting Reinvented: How Companies Are Using Social Media in the Hiring Process http://
       www.forbes.com/sites/lisaquast/2012/05/21/recruiting-reinvented-how-companies-are-using-
       social-media-in-the-hiring-process/
 ›    8 Simple and Effective Tools for Recruiting with Social Media – The Hiring Toolkit http://
       www.volt.com/Recruiting_with_Social_Media.aspx
 ›    How Accounting Firms Can Use Social Media to Attract New Hires http://
       www.AccountingToday.com/news/Accounting-Firms-Social-Media-Attract-New-
       Hires-58180-1.html
 ›    Jobvite 2012 Social Recruiting Survey Results http://www.jobvite.com
 ›    Case Study: Recruiting through Social Networks Volt.com
 ›    Social Recruiting Results form Forrester [Case Study] http://talentminded.com/forrester-sees-
       real-social-recruiting-results-on-twitter-case-study/
 ›    Case Studies http://www.accountingtoday.com/ato_issues/26_2/case-studies-social-
       media-61611-1.html
 ›    How Intuit Does Social Media Recruitment and Employer Branding [Case Study] http://
       linkhumans.com/blog/how-intuit-does-social-media-recruitment-and-employer-branding-case-
       study
 ›    Dilbert August 23, 2012
 ›    LinkedIn Company Page Guide www.LinkedIn.com/Companies
 ›    Social Media Checklist http://www.thewholebraingroup.com/sensible-social-media-checklist-
       v20-infographic/
 ›    25 Ways to Boost Your Social Recruitment Campaign – A Hiring Manager’s Guide http://
       www.webrecruit.co.uk/blog/featured/25-socialmedia-recruitment/?
       goback=.gde_1988204_member_138352034




                                                                                                              15	
  

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Social Media Recruiting for CPA Firms

  • 1. 9/12/12   Social Media Recruiting for CPA Firms Becky Livingston President & CEO Royal Apple Marketing September 2012 © 2012 Royal Apple Marketing Becky Livingston ü  25 years of marketing and technology experience ü  13 years in the financial services industry, 9 with KPMG ü  Social media advocate, author, trainer, speaker, and practitioner ü  Daily user of LinkedIn, Facebook, Twitter, G+, Pinterest, & Hootsuite 1  
  • 2. 9/12/12   Agenda ›  Current state of social media in recruiting ›  Best practice tips and techniques ›  LinkedIn ›  Facebook ›  Twitter ›  Case studies & examples ›  Job Aids ›  Q&A 2  
  • 3. 9/12/12   POLL Q. Which of the following social networks or social media do you or your company use, or plan to use, for recruiting? 1.  LinkedIn 2.  Facebook 3.  Twitter Current State LinkedIn 2012 Facebook 2011 2010 Twitter 0 20 40 60 80 100 Source: Jobvite Social Recruiting Survey Results 2012 3  
  • 4. 9/12/12   Poll Q. Have you or your company successfully hired a candidate who was identified or introduced through social media? ›  Yes ›  No Current State 80 70 60 Percent 50 40 30 20 10 0 2010 2011 2012 Source: Jobvite Social Recruiting Survey Results 2012 4  
  • 5. 9/12/12   Current State Made a Hire LinkedIn Facebook 89% Twitter Source: Jobvite Social Recruiting Survey Results 2012 Current State – Review candidate’s social media profiles Always Use Occassionally 2012 2011 If Provided 2010 Never 0 20 40 60 Source: Jobvite Social Recruiting Survey Results 2012 5  
  • 6. 9/12/12   Global Trends ›  Finding better ways to source passive candidates ›  Utilizing social and professional networks ›  Upgrading employment branding ›  Hiring is expected to increase, but budgets are not keeping up Source: LinkedIn’s Global Recruiting Trends Survey 2011 Tips and Techniques 6  
  • 7. 9/12/12   Tips – General ›  Do more than just post jobs; establish yourself as a resource ›  Engage current employees; referrals ›  Savvy Search with Search Engines Google Search >> Site:linkedin.com CPA Phoenix, AZ Tips – LinkedIn ›  Post a job for 30 days or buy job credits ›  Sign up for the Talent Advantage (talent.LinkedIn.com) ›  Post open positions in your status update Example: “Looking for a CPA with 10 years of experience. If you know someone, contact me.” 7  
  • 8. 9/12/12   Tips – LinkedIn, cont. ›  Employees should have the firm name on their profile ›  Share firm news, awards, articles ›  Cross-promote pages ›  Optimize for target audience http://bit.ly/LinkedInFAQs Tips – Facebook ›  Directory ›  Marketplace ›  Pages ›  Ads 8  
  • 9. 9/12/12   Tips – Twitter ›  Run a keyword search (search.Twitter.com) ›  Use hashtags # ›  Review candidates activities ›  Post 2-3 times per day about firm events, job posting, and news @ForresterJobs posts 2-3 times per day, and gained 3 direct hires using Twitter. Samples 9  
  • 10. 9/12/12   Pinterest Case Studies ›  Sikich:201-500 employees; 986 LinkedIn followers ›  McGladrey: 5001-10,000 employees; 13,135 LinkedIn followers ›  WithumSmith + Brown: 201 – 500 employees; 800 LinkedIn followers 10  
  • 11. 9/12/12   Sikich Firm Overview { Job Listings { Video goes here Employee Testimonial { Sikich, cont. 1 2 3 11  
  • 12. 9/12/12   McGladrey Bold graphic { Firm Overview { Job Listings { Video { goes Recent Award here McGladrey, cont. 1 2 3 12  
  • 13. 9/12/12   WithumSmith+Brown { Job Listings { WS+B, cont. 1 2 13  
  • 14. 9/12/12   Job Aids http://bit.ly/RecruitingCklstGrfk http://bit.ly/25WaysChecklist Questions … 14  
  • 15. 9/12/12   Connect with Me ›  Twitter:@BM_Livingston or @RoyalAppleMktg ›  Facebook: Facebook.com/RoyalAppleMarketing ›  LinkedIn: www.LinkedIn.com/BeckyLivingston ›  Google+: http://gplus.to/RoyalAppleMarketing ›  Pinterest: www.Pinterest.com/RoyalAppleMktg Resources ›  LinkedIn Company Pages FAQ: https://help.linkedin.com/app/answers/detail/a_id/1561 ›  How to Optimize Your LinkedIn Company Profile for Recruiting: http://mashable.com/ 2011/04/10/linkedin-recruiting/ ›  How to use Social Media as a Recruiting Tool http://www.inc.com/guides/2010/04/social- media-recruiting.html ›  LinkedIn Recruiting Solutions http://talent.linkedin.com/contact-us ›  2011 Global Recruiting Survey talent.linkedin.com/ ›  Facebook Directory www.Facebook.com/Directory ›  Facebook Marketplace www.Facebook.com/Marketplace ›  Recruiting Reinvented: How Companies Are Using Social Media in the Hiring Process http:// www.forbes.com/sites/lisaquast/2012/05/21/recruiting-reinvented-how-companies-are-using- social-media-in-the-hiring-process/ ›  8 Simple and Effective Tools for Recruiting with Social Media – The Hiring Toolkit http:// www.volt.com/Recruiting_with_Social_Media.aspx ›  How Accounting Firms Can Use Social Media to Attract New Hires http:// www.AccountingToday.com/news/Accounting-Firms-Social-Media-Attract-New- Hires-58180-1.html ›  Jobvite 2012 Social Recruiting Survey Results http://www.jobvite.com ›  Case Study: Recruiting through Social Networks Volt.com ›  Social Recruiting Results form Forrester [Case Study] http://talentminded.com/forrester-sees- real-social-recruiting-results-on-twitter-case-study/ ›  Case Studies http://www.accountingtoday.com/ato_issues/26_2/case-studies-social- media-61611-1.html ›  How Intuit Does Social Media Recruitment and Employer Branding [Case Study] http:// linkhumans.com/blog/how-intuit-does-social-media-recruitment-and-employer-branding-case- study ›  Dilbert August 23, 2012 ›  LinkedIn Company Page Guide www.LinkedIn.com/Companies ›  Social Media Checklist http://www.thewholebraingroup.com/sensible-social-media-checklist- v20-infographic/ ›  25 Ways to Boost Your Social Recruitment Campaign – A Hiring Manager’s Guide http:// www.webrecruit.co.uk/blog/featured/25-socialmedia-recruitment/? goback=.gde_1988204_member_138352034 15