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Online ondernemen?
 Overal, maar niet in België!


                        Feedback? Comments?
                          Twitter: @nickdemey
                       BoardofInnovation.com
E-commerce groeit toch?
   +/- 25% jaarlijks (BE)




   2008     2009      2010
+25%
MR. D IS NOT IMPRESSED
        - sorry -
waarom niet
+250%?
OK - LET’S TALK
Goedeavond,
Beste FEWEB leden, online lezer,




Mijn naam, @nickdemey - oprichter Board of Innovation
internationaal bureau met focus op business model innovatie
en ik durf me al eens te ergeren...
E-commerce Belgie,
Waar knelt
het schoentje?
Stel je gaat dagje shoppen...
 no big deal...
Online echter...

  70% haakt af
              tijdens de aankoop
Online echter...

  70% haakt af
              tijdens de aankoop
  Of anders... bij 3 op 4 winkels
  kom je buiten met lege handen...
Dit moet beter kunnen!
Waarom trek ik me dat aan?




    2008     2009     2010
Zoals gezegd,
We helpen bedrijven met hun business model
= betere manieren om geld te verdienen

Alleen,
In België is het echter vré lastig om klanten geld
te laten uitgeven...

Daar sta je dan met je grote ideeën...
Een innovatief business model
       Een voorbeeld uit




       http://slidesha.re/jGcoYO
              +300K views
9   Flattr.com
    Example case: “When Paypal, Mastercard and others
    blocked Wikileaks, the Swedish Flattr donation system
    kept Wikileaks’ income stream afloat”

    1 Wikileaks article led to +3500 donations*




                             *flattr.com/thing/42799/Afghanistan-War-Diary-2004-2009
The Business Model behind Flattr.com
   a service to structure donations for content
   Online readers consume tons of content monthly. Strong content can be
   ‘flattred’ via a button. (similar to ‘like’ on Facebook)




                                    articles (content)


                                                                     Online content
                                                                         creator




                                            HQ
                                            Inc




                           Reader       Flattr.com




                                                                     Online content
                                                                         creator
                                    articles (content)
                                                                    Content you've
                                                                    read this month




by BoardofInnovation.com                                 pitch your business model visually via this free template
The Business Model behind Flattr.com
   a service to structure donations for content
   You decide wich fee you give monthly to Flattr.com. Every month, Flattr
   splits your fee evenly over all creators and takes a 10% commission.




                                                       articles (content)


                                                                                                  Online content
                                                                                                      creator




                                                                                                           !
                                                               HQ
                                                               Inc


                                                                                                        % split
                                           !                                      !                     equally

                           Reader   choose monthly         Flattr.com         Fee minus
                                    subscription fee                        10% commission




                                                                                                  Online content
                                                                                                      creator
                                                       articles (content)
                                                                                                 Content you've
                                                                                                 read this month




by BoardofInnovation.com                                                              pitch your business model visually via this free template
Gelijkaardige experimenten in NL
Onderliggende trend: iedereen verkoper!
1   Kickstarter.com
    Example case: “Looking for $15,000 funding? Scott
    Wilson convinced 13,512 people to pledge money to
    develop an iPod Nano Watch.”

    $941,718 was funded within 30 days
The Business Model behind Kickstarter.com
   a marketplace for fund seekers
   First step, give Fund Seekers some exposure so they can connect with a
   crowd of ‘backers’ who are willing to pledge some money for their ideas.




                                         Exposure         HQ
                                                          Inc         Exposure



                                                                                    Community       Community
                           Fund seeker              Kickstarter.com
                                                                                     member          member


                                                                                        Crowd of backers




by BoardofInnovation.com                                                         pitch your business model visually via this free template
The Business Model behind Kickstarter.com
   a marketplace for fund seekers
   Next, people who gave funding to a project idea are being rewarded (small
   or large) depending on the amount they pledged.

                                                                !




                                                    Large Micro-funding


                                                                !



                                                    Small Micro-funding




                                         Exposure         HQ
                                                          Inc             Exposure



                                                                                        Community       Community
                           Fund seeker              Kickstarter.com
                                                                                         member          member


                                                                                            Crowd of backers




                                                      Small reward




                                                     Large Reward


by BoardofInnovation.com                                                             pitch your business model visually via this free template
The Business Model behind Kickstarter.com
   a marketplace for fund seekers
   Kickstarter takes 5% of the funding as a commission.


                                                                     !




                                                         Large Micro-funding


                                                                     !



                                                         Small Micro-funding




                                           Exposure            HQ
                                                               Inc             Exposure



                                               !
                                                                                             Community       Community
                           Fund seeker                   Kickstarter.com
                                                                                              member          member
                                         5% commission
                                                                                                 Crowd of backers




                                                           Small reward




                                                          Large Reward


by BoardofInnovation.com                                                                  pitch your business model visually via this free template
Ook lokale experimenten (BE)
Maar,
Maar,
Ne grote maar ja...
Wij kunnen wel knappe modellen uitwerken.
Crowdfunding
Group buying
                 Veilingconcepten

   Marktplaats
                     Freemium modellen
Partnerships

       Abonnementsdiensten
                                        enz...
                           Penny auctions
Micro-payments
De lokale BE context moet wel meewerken...
2 grote
knelpunten   1. Distributie   2. Betalingen
e-commerce
1. Distributie   Voornamelijk probleem
                 bij fysieke goederen.

                 Daar hopen we weldra
                 iets disruptief te
                 lanceren.

                 Dat is voer voor een latere
                 presentatie, hold on... ;)
2. Betalingen ontvangen
Belgian horror
Een ideaal scenario?

               vb. aankoop app
               20 euro
               max 2 stappen
               max 5 sec
In contrast
de Belgische e-commerce
Voorbeeldje
uit ervaring
#1: een redelijke som betalen
Even een aantal T-shirts kopen...
Betalen via online overschrijving...
Te betalen bedrag
70 euro

Aantal form elementen van start tot finish
11 stappen

Tijd nodig om 1 betaling af te ronden
4min 31sec
Voorbeeldje
uit ervaring
#2: micro-payments in België
Voor 2 euro enkele tickets reserveren
Online betaling met creditcard
Te betalen bedrag
2 euro

Aantal form elementen van start tot finish
14 stappen

Tijd nodig om 1 betaling af te ronden
8min 42sec*
                               *eerste keer, onervaren gebruiker
Voorbeeldje
uit ervaring
#3: micro-payments in België
Gratis ticket aanvragen voor een actie
Te betalen bedrag
0 euro

Stappen (form fields,...) van start tot finish
23 stappen!

Tijd nodig om 1 ‘betaling’ af te ronden
6min 32sec
Kinderspel? -something is wrong here-




by palmit
Maar er zijn toch
 alternatieven?
        Paypal ?
  Veel te weinig gebruikers in België
Maar er zijn toch
 alternatieven?
            SMS?
 Telecom neemt veel te grote marges...
Maar er zijn toch
 alternatieven?
Andere suggesties?
Belgische e-commerce in stroomversnelling?

 Laat ons even een best practice uitwerken.
Target 1:
micro-commerce in België
“ Hoe kan ik als ondernemer
  het beste 10 euro ontvangen
  waarbij een klant de betaling
  kan afronden binnen 10 sec?

 De eenmalige investering in tijd
 en geld moet draagbaar zijn voor
 10 klanten per maand.”
Target 2:
micro-commerce in België
“ Hoe kan ik als ondernemer
  het beste 2 euro ontvangen
  waarbij een klant de betaling
  kan afronden binnen 2 sec?

 De eenmalige investering in tijd
 en geld moet draagbaar zijn voor
 200 klanten per maand.”
Wat blijft de grootste rem in België?
Grootste
micro-commerce in België




by mag3737
Wat blijft de grootste rem in België?

•    Micro-transacties tussen bedrijven
     vragen ook factuur = boekhoudkost.

•    Zit niet in onze ‘Belgische’ cultuur?

•    Regelgeving ‘banken’ te streng?

•    ...
    by mag3737
Mijn oproep:
Geef mensen de vrijheid & de tools om te innoveren
& amazing things will happen!
Made by Board of Innovation
international office for business model innovation




               Online ondernemen? Get in touch!


                                                   Feedback? Comments?
                                                    Twitter: @nickdemey
                        08/05/2011                BoardofInnovation.com

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Online ondernemen? niet in België! (by @nickdemey @boardofinno)

  • 1. Online ondernemen? Overal, maar niet in België! Feedback? Comments? Twitter: @nickdemey BoardofInnovation.com
  • 2. E-commerce groeit toch? +/- 25% jaarlijks (BE) 2008 2009 2010
  • 4. MR. D IS NOT IMPRESSED - sorry -
  • 7. Goedeavond, Beste FEWEB leden, online lezer, Mijn naam, @nickdemey - oprichter Board of Innovation internationaal bureau met focus op business model innovatie en ik durf me al eens te ergeren...
  • 9. Stel je gaat dagje shoppen... no big deal...
  • 10. Online echter... 70% haakt af tijdens de aankoop
  • 11. Online echter... 70% haakt af tijdens de aankoop Of anders... bij 3 op 4 winkels kom je buiten met lege handen...
  • 12. Dit moet beter kunnen! Waarom trek ik me dat aan? 2008 2009 2010
  • 13. Zoals gezegd, We helpen bedrijven met hun business model = betere manieren om geld te verdienen Alleen, In België is het echter vré lastig om klanten geld te laten uitgeven... Daar sta je dan met je grote ideeën...
  • 14. Een innovatief business model Een voorbeeld uit http://slidesha.re/jGcoYO +300K views
  • 15. 9 Flattr.com Example case: “When Paypal, Mastercard and others blocked Wikileaks, the Swedish Flattr donation system kept Wikileaks’ income stream afloat” 1 Wikileaks article led to +3500 donations* *flattr.com/thing/42799/Afghanistan-War-Diary-2004-2009
  • 16.
  • 17. The Business Model behind Flattr.com a service to structure donations for content Online readers consume tons of content monthly. Strong content can be ‘flattred’ via a button. (similar to ‘like’ on Facebook) articles (content) Online content creator HQ Inc Reader Flattr.com Online content creator articles (content) Content you've read this month by BoardofInnovation.com pitch your business model visually via this free template
  • 18. The Business Model behind Flattr.com a service to structure donations for content You decide wich fee you give monthly to Flattr.com. Every month, Flattr splits your fee evenly over all creators and takes a 10% commission. articles (content) Online content creator ! HQ Inc % split ! ! equally Reader choose monthly Flattr.com Fee minus subscription fee 10% commission Online content creator articles (content) Content you've read this month by BoardofInnovation.com pitch your business model visually via this free template
  • 21. 1 Kickstarter.com Example case: “Looking for $15,000 funding? Scott Wilson convinced 13,512 people to pledge money to develop an iPod Nano Watch.” $941,718 was funded within 30 days
  • 22.
  • 23. The Business Model behind Kickstarter.com a marketplace for fund seekers First step, give Fund Seekers some exposure so they can connect with a crowd of ‘backers’ who are willing to pledge some money for their ideas. Exposure HQ Inc Exposure Community Community Fund seeker Kickstarter.com member member Crowd of backers by BoardofInnovation.com pitch your business model visually via this free template
  • 24. The Business Model behind Kickstarter.com a marketplace for fund seekers Next, people who gave funding to a project idea are being rewarded (small or large) depending on the amount they pledged. ! Large Micro-funding ! Small Micro-funding Exposure HQ Inc Exposure Community Community Fund seeker Kickstarter.com member member Crowd of backers Small reward Large Reward by BoardofInnovation.com pitch your business model visually via this free template
  • 25. The Business Model behind Kickstarter.com a marketplace for fund seekers Kickstarter takes 5% of the funding as a commission. ! Large Micro-funding ! Small Micro-funding Exposure HQ Inc Exposure ! Community Community Fund seeker Kickstarter.com member member 5% commission Crowd of backers Small reward Large Reward by BoardofInnovation.com pitch your business model visually via this free template
  • 27. Maar,
  • 29. Wij kunnen wel knappe modellen uitwerken.
  • 30. Crowdfunding Group buying Veilingconcepten Marktplaats Freemium modellen Partnerships Abonnementsdiensten enz... Penny auctions Micro-payments
  • 31. De lokale BE context moet wel meewerken...
  • 32. 2 grote knelpunten 1. Distributie 2. Betalingen e-commerce
  • 33. 1. Distributie Voornamelijk probleem bij fysieke goederen. Daar hopen we weldra iets disruptief te lanceren. Dat is voer voor een latere presentatie, hold on... ;)
  • 35. Een ideaal scenario? vb. aankoop app 20 euro max 2 stappen max 5 sec
  • 37. Voorbeeldje uit ervaring #1: een redelijke som betalen
  • 38. Even een aantal T-shirts kopen...
  • 39. Betalen via online overschrijving...
  • 40. Te betalen bedrag 70 euro Aantal form elementen van start tot finish 11 stappen Tijd nodig om 1 betaling af te ronden 4min 31sec
  • 42. Voor 2 euro enkele tickets reserveren
  • 43. Online betaling met creditcard
  • 44. Te betalen bedrag 2 euro Aantal form elementen van start tot finish 14 stappen Tijd nodig om 1 betaling af te ronden 8min 42sec* *eerste keer, onervaren gebruiker
  • 46. Gratis ticket aanvragen voor een actie
  • 47. Te betalen bedrag 0 euro Stappen (form fields,...) van start tot finish 23 stappen! Tijd nodig om 1 ‘betaling’ af te ronden 6min 32sec
  • 48. Kinderspel? -something is wrong here- by palmit
  • 49. Maar er zijn toch alternatieven? Paypal ? Veel te weinig gebruikers in België
  • 50. Maar er zijn toch alternatieven? SMS? Telecom neemt veel te grote marges...
  • 51. Maar er zijn toch alternatieven? Andere suggesties?
  • 52. Belgische e-commerce in stroomversnelling? Laat ons even een best practice uitwerken.
  • 53. Target 1: micro-commerce in België “ Hoe kan ik als ondernemer het beste 10 euro ontvangen waarbij een klant de betaling kan afronden binnen 10 sec? De eenmalige investering in tijd en geld moet draagbaar zijn voor 10 klanten per maand.”
  • 54. Target 2: micro-commerce in België “ Hoe kan ik als ondernemer het beste 2 euro ontvangen waarbij een klant de betaling kan afronden binnen 2 sec? De eenmalige investering in tijd en geld moet draagbaar zijn voor 200 klanten per maand.”
  • 55. Wat blijft de grootste rem in België? Grootste micro-commerce in België by mag3737
  • 56. Wat blijft de grootste rem in België? • Micro-transacties tussen bedrijven vragen ook factuur = boekhoudkost. • Zit niet in onze ‘Belgische’ cultuur? • Regelgeving ‘banken’ te streng? • ... by mag3737
  • 57. Mijn oproep: Geef mensen de vrijheid & de tools om te innoveren & amazing things will happen!
  • 58. Made by Board of Innovation international office for business model innovation Online ondernemen? Get in touch! Feedback? Comments? Twitter: @nickdemey 08/05/2011 BoardofInnovation.com