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Special Lions White Paper
Measuring our marketing in 2013 – 2014

Track, measure and adjust your promotional efforts
            with these simple metrics




                                        Maine Street Marketing
                                 mainestreet1.blogspot.com.au
                                     info@mainestreet.com.au
                                                  0401 063 387
Advertising &          Media willingness to broadcast our community service announcements
community service      Number and timing of community service announcements run
announcements          Inquiries/phone calls from prospective clients, potential members
                       Visitors to the website
                       Attendance at events as a results of our ads
                       Feedback from key people
                       Cabinet’s assessment

Events                 Revenue raised
                       Numbers attending
                       Numbers of VIPs attending
                       Numbers who made inquiries, new memberships, new clients
                       Media coverage earned
                       Own assessment of success
                       How many people went on to have a face-to-face encounter
                       Cabinet’s assessment

Government relations   Appointments made with senior officials and Ministers
                       Ease of access to decision makers
                       Participation in government publications, events, panels
                       Grants or funding received
                       Number of MPs, Councillors, officials attending events, site visits etc
                       Other forms of recognition from Councils or Government
                       Cabinet’s assessment

Community leadership   Reaction to our events, research and reports
                       Invitations to be represented at events, on panels etc
                       Degree to which other organisations seek our views
                       Requests from the media for information on relevant issues
                       Cabinet’s assessment

Media coverage         Volume of media items
                       Favourability of coverage
                       Requests from the media for our information
                       “Share of media voice” on relevant issues
                       Newspaper readership
                       Number of radio listeners hearing an interview or news item
                       Number of TV viewers watching our event or interview
                       Cabinet’s assessment

Partnerships with      Number of partnerships achieved
key influencers        Commercial or other value of relationships
                       New opportunities presented by the relationships
                       How and frequency of partners and key influencers interacting with you
                       Cabinet’s assessment
Online & social media   How many unique visitors view our online content
                        How many visitors return to our website
                        Time people remain on the site
                        Page rankings
                        Feedback obtained through the site
                        How many people completed an form or donated online
                        Video views and podcast downloads
                        What are the numbers of retweets, likes and shares on social media
                        Comments on your social media content
                        How many emails are opened, forwarded, responded to
                        Cabinet’s assessment

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Measure Your Not For Profit Marketing

  • 1. Special Lions White Paper Measuring our marketing in 2013 – 2014 Track, measure and adjust your promotional efforts with these simple metrics Maine Street Marketing mainestreet1.blogspot.com.au info@mainestreet.com.au 0401 063 387
  • 2. Advertising & Media willingness to broadcast our community service announcements community service Number and timing of community service announcements run announcements Inquiries/phone calls from prospective clients, potential members Visitors to the website Attendance at events as a results of our ads Feedback from key people Cabinet’s assessment Events Revenue raised Numbers attending Numbers of VIPs attending Numbers who made inquiries, new memberships, new clients Media coverage earned Own assessment of success How many people went on to have a face-to-face encounter Cabinet’s assessment Government relations Appointments made with senior officials and Ministers Ease of access to decision makers Participation in government publications, events, panels Grants or funding received Number of MPs, Councillors, officials attending events, site visits etc Other forms of recognition from Councils or Government Cabinet’s assessment Community leadership Reaction to our events, research and reports Invitations to be represented at events, on panels etc Degree to which other organisations seek our views Requests from the media for information on relevant issues Cabinet’s assessment Media coverage Volume of media items Favourability of coverage Requests from the media for our information “Share of media voice” on relevant issues Newspaper readership Number of radio listeners hearing an interview or news item Number of TV viewers watching our event or interview Cabinet’s assessment Partnerships with Number of partnerships achieved key influencers Commercial or other value of relationships New opportunities presented by the relationships How and frequency of partners and key influencers interacting with you Cabinet’s assessment
  • 3. Online & social media How many unique visitors view our online content How many visitors return to our website Time people remain on the site Page rankings Feedback obtained through the site How many people completed an form or donated online Video views and podcast downloads What are the numbers of retweets, likes and shares on social media Comments on your social media content How many emails are opened, forwarded, responded to Cabinet’s assessment