1. HOTEL REPUTATIONANALYSIS OF HOTEL LE BRISTOL PARIS LAN CHI TRAN JIALI WANG

2. TRIPADVISOR REVIEW

3. POSITIVE POINTS The hotel lobby and rooms are indeed worthy of its luxury rating. Rooms are large, well appointed and spotless. Beautiful cot beds and cuddly toys for children. Exceptional services provided to customers.

4. NEGATIVE POINTS Too much noise, especially in rooms near . Too Expensive. Too much time for waiting in the restaurants.

5. CIAO

6. POSITIVE/NEGATIVE POINTS Quality of the service is excellent. Food in the restaurant is good. Facilities of rooms are excellent. It takes too much time to find parking.

7. TRAVEL YAHOO

8. POSIVITVE/NEGATIVE POINTS Good quality. Customers are well treated like royalty by the staff. Carpets are dirty in certain rooms. Price is quite expensive.

9. HOLIDAY CITY

10. POSIVTIVE/NEGATIVE POINTS Excellent services and beautiful rooms/bathrooms. Quite expensive.

12. Send the feedbacks to managers of each departments.

13. Propose the promotion in the low seasons.