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Scenario Mapping:
                        Knowledge-based Processes
                         For Actionable Scenarios




                                                 Robert Weber, Ph.D.
                                                 Managing Director
                                                 Strategy Kinetics, LLC
                                                 Mobile: 617-308-3336 Fax: 617-812-0443
                                                 Weber@StrategyKinetics.com
                                                 www.strategykinetics.com
Copyright (c) 2005-2007 Strategy Kinetics, LLC                                            1
What Is Scenario Mapping?

   A highly interactive scenario planning process

   A form of “simulated hindsight”

   Workshops are “highly prepared,” structured
   meetings

   Has been used in nearly 100 strategic planning
   engagements in G1000 companies, government,
   education, and trade associations


  Copyright (c) 2005-2007 Strategy Kinetics, LLC
Problems Addressed By Scenario Mapping

   Complexity

   Competing points of view

   Different people know different parts of the
   problem

   Intra- (and inter-) organizational politics

   Alternatives, NOT forecasts, predictions


  Copyright (c) 2005-2007 Strategy Kinetics, LLC
Scenario Mapping Terminology
                                                                 Endstate A
  Endstate: a brief description of an extreme, but
  plausible future

  Event: a hypothetical occurrence at a specific     70 MPG Mandated
  point in the future.                               -------------------------
                                                     -------------------------
                                                                                 2011 ±
                                                     ------------------------
                                                     ------------------------



  Scenario: a narrative describing the actors,
                                                          A long time ago
  drivers, motives, and key events that lead from         there was a dkjld
                                                          kdjls k --- --- ---- ----
  the present to a particular Endstate.                   --------------------------
                                                          --------------------------
                                                          ----------



  Endstate System: A graphical or Visual Language
  representation of Endstate relationships



   Copyright (c) 2005-2007 Strategy Kinetics, LLC
Why Use Scenarios?
  Planning as Forecasting                           Planning With Uncertainty
Х A forecast points to a                              There are many possible
  single future                                       outcomes
Х Uncertainty incorporated                            Scenarios embrace
  by adjusting the forecast                           uncertainty




              +10
              %
                               -10%




                                                        NOW
     NOW                                                NOW
     NOW

   Copyright (c) 2005-2007 Strategy Kinetics, LLC
Endstates
   Written as if the future has already
                                                         Endstate D
   happened
                                                       Endstate C
   Each reflects the outcome of
   diverse forces                                   Endstate B

   Intentionally divergent visions of the          Endstate A
   future

   Time horizon industry or problem
   specific
         5 years – computing and
    –
         communications
         40 years – global climate destruction
    –
         60 years – forest products
    –

  Copyright (c) 2005-2007 Strategy Kinetics, LLC
Events
                                                             “Cold Fusion” Water
                                                             Heaters Commercially
 Are specific observable
 occurrences that could happen                               Available
                                                               At least one company is offering Cold


                                                                        2014 ±
                                                               Fusion devices to heat water in the home.



                                                        Crude Oil Hits $1
 Reflect underlying drivers and
                                                                          8 0 P er
 forces                                                 B ar r el
                                                     Human “Bird Flu”
 Incorporate many competing
                                                     Vaccine Plant
 issues and interests, for example:
                                                     Contaminated 2015 ±
      Government
  –
      Markets and economies
  –
      Political, social, & cultural factors
  –                                                  The manufacturing
                                                                            plant of one of two
                                                     major producer of
                                                                          influenza vaccine
      Technological innovations                                                               for
  –                                                 the US market wa

                                                                                                           2 01 2 ±
                                                                         s found to be
                                                    contaminated. This
                                                                            means that only
      National, International, Regional
  –                                                 half the amount of
                                                                          vaccine that includ
                                                                                               es
                                                    protection against
                                                                         the deadly
                                                   “bird flu” will be av
                                                                         ailable in
                                                   the US Market.




  Copyright (c) 2005-2007 Strategy Kinetics, LLC
Each Team Identifies Must Happen Events
                                                                           Endstate C
                                                   Endstate B
   Endstate A




                                                                             Endstate D




                                                   A red slash indicate a Must Not
                                                   Happen event
                 NOW
                 NOW


  Copyright (c) 2005-2007 Strategy Kinetics, LLC
A Scenario Is Story With A Plot
About Actors, Motives, Forces, Drivers, etc.

                                                                                                                       Endstate C
                                                                        Endstate B
       Endstate A




                                                                                     A long time ago
                                                                                     there was a dkjld kdjls kidkd
                                      Once upon a time                               jdkdllsk j djdkd ldnzn9 jdkiie
                                      there was a dkjld kdjls kidkd
                                                                                     ieuieo seksll ld
                                      jdkdllsk j djdkd ldnzn9 jdkiie
                                                                                     -------------------------------
                                      ieuieo seksll ld
    In the beginning
                                                                                                                         Endstate D
                                                                                     -------------------------------
                                      -------------------------------
    there was a dkjld kdjls kidkd
    jdkdllsk j djdkd ldnzn9 jdkiie                                                   -------------------------------
                                      -------------------------------
    ieuieo seksll ld
                                      -------------------------------
    -------------------------------
    -------------------------------
    -------------------------------
                                                                               From its inception,
                                                                               there was a dkjld kdjls kidkd
                                                                               jdkdllsk j djdkd ldnzn9 jdkiie
                                                                               ieuieo seksll ld
                                                                               -------------------------------
                                                                               -------------------------------
                               NOW
                               NOW                                             -------------------------------


                                                          A scenario is NOT a list of events

      Copyright (c) 2005-2007 Strategy Kinetics, LLC
Common Events Appear In A Majority Of
Scenarios
                                                                             Endstate C
                                                     Endstate B
    Endstate A




                                                                               Endstate D




                                                    More participants have a stake in
                  NOW
                  NOW                               Common Events and will therefore
                                                    pay more attention to these Events

   Copyright (c) 2005-2007 Strategy Kinetics, LLC
Unique Events Appear In Only One Scenario
                                                                              Endstate C
                                                      Endstate B
   Endstate A




                                                                                Endstate D




                                                    Scenarios that depend on many Unique
                  NOW
                  NOW                               Events may be high risk, but also high
                                                    reward

   Copyright (c) 2005-2007 Strategy Kinetics, LLC
Endstate Systems Suggest Possible Relationships
All scenarios exist in parallel ―
                                                      Binary possibilities ― either / or
different constituencies,
geographic regions, political
allies, etc.
                                                                   or




                                                          Time matters ―
                                                          evolutionary possibilities
One scenario / alignment dominates




     Copyright (c) 2005-2007 Strategy Kinetics, LLC
Principal Scenario Mapping Workshop Steps


  Conventional                       Endstate          Endstate           Actions /
    Wisdom                           Defense           Systems            Policies
    Scenario



  If you want to                For each             Consideration      Action plans
  change how                    Endstate, an         of how             and
  people think,                 analysis and         Endstates          responsibilities
  you first have                narrative            might be           are key
  to show them                  indicating           related (or not)   workshop
  how they                      what it would                           outputs
  think.                        take to get
                                there




    Copyright (c) 2005-2007 Strategy Kinetics, LLC
Project Steps And Post Workshop Alternatives

                                                                    Implement
                                                                   Action Items
                    Typical Project Steps

                                                                   “War Room” /
                                                                   Environment
                                                                                  Optional
                                                                    Monitoring
                                                                                  Post
 Interviews /                Materials
                                                        Workshop                  Workshop
Data Collection             Preparation                                           Steps
                                                                     Publish
                                                                     Results



                                                                    Repeat For
                                                                     Others



       Copyright (c) 2005-2007 Strategy Kinetics, LLC
Scenario Mapping Differentiators & Advantages
      Scenario-enabled strategies
            Not a prediction or forecast
        –
            Discards the idea of a “most likely” future
        –
            Explores various possibilities and their implications
        –
            Empowers participants to work toward their “best” future
        –

      Incorporates knowledge, biases, and beliefs across diverse
      stakeholder and policy groups

      Incorporates rather than minimizes uncertainty

      Provides a basis for dynamic, iterative strategic decision-
      making

      The ability to learn and act faster increases the likelihood of
      success over the long term

   Copyright (c) 2005-2007 Strategy Kinetics, LLC
Strategy Kinetics Can Help Your Organization

  Contact us today to find out how Strategy
   Kinetics can help your organization:
  • Anticipate the future of your organization,
    markets, product categories, etc.
  • Choose among alternative outcomes and
    strategies
  • Develop a detailed implementation plan




 Copyright (c) 2005-2007 Strategy Kinetics, LLC
Contact Information


  Robert Weber, Ph.D.
  Managing Director,
  Strategy Kinetics, LLC
  Mobile: 617-308-3336 Fax: 617-812-0443
  Weber@StrategyKinetics.com
  www.strategykinetics.com




   Copyright (c) 2005-2007 Strategy Kinetics, LLC

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Scenario Mapping Introduction

  • 1. Scenario Mapping: Knowledge-based Processes For Actionable Scenarios Robert Weber, Ph.D. Managing Director Strategy Kinetics, LLC Mobile: 617-308-3336 Fax: 617-812-0443 Weber@StrategyKinetics.com www.strategykinetics.com Copyright (c) 2005-2007 Strategy Kinetics, LLC 1
  • 2. What Is Scenario Mapping? A highly interactive scenario planning process A form of “simulated hindsight” Workshops are “highly prepared,” structured meetings Has been used in nearly 100 strategic planning engagements in G1000 companies, government, education, and trade associations Copyright (c) 2005-2007 Strategy Kinetics, LLC
  • 3. Problems Addressed By Scenario Mapping Complexity Competing points of view Different people know different parts of the problem Intra- (and inter-) organizational politics Alternatives, NOT forecasts, predictions Copyright (c) 2005-2007 Strategy Kinetics, LLC
  • 4. Scenario Mapping Terminology Endstate A Endstate: a brief description of an extreme, but plausible future Event: a hypothetical occurrence at a specific 70 MPG Mandated point in the future. ------------------------- ------------------------- 2011 ± ------------------------ ------------------------ Scenario: a narrative describing the actors, A long time ago drivers, motives, and key events that lead from there was a dkjld kdjls k --- --- ---- ---- the present to a particular Endstate. -------------------------- -------------------------- ---------- Endstate System: A graphical or Visual Language representation of Endstate relationships Copyright (c) 2005-2007 Strategy Kinetics, LLC
  • 5. Why Use Scenarios? Planning as Forecasting Planning With Uncertainty Х A forecast points to a There are many possible single future outcomes Х Uncertainty incorporated Scenarios embrace by adjusting the forecast uncertainty +10 % -10% NOW NOW NOW NOW Copyright (c) 2005-2007 Strategy Kinetics, LLC
  • 6. Endstates Written as if the future has already Endstate D happened Endstate C Each reflects the outcome of diverse forces Endstate B Intentionally divergent visions of the Endstate A future Time horizon industry or problem specific 5 years – computing and – communications 40 years – global climate destruction – 60 years – forest products – Copyright (c) 2005-2007 Strategy Kinetics, LLC
  • 7. Events “Cold Fusion” Water Heaters Commercially Are specific observable occurrences that could happen Available At least one company is offering Cold 2014 ± Fusion devices to heat water in the home. Crude Oil Hits $1 Reflect underlying drivers and 8 0 P er forces B ar r el Human “Bird Flu” Incorporate many competing Vaccine Plant issues and interests, for example: Contaminated 2015 ± Government – Markets and economies – Political, social, & cultural factors – The manufacturing plant of one of two major producer of influenza vaccine Technological innovations for – the US market wa 2 01 2 ± s found to be contaminated. This means that only National, International, Regional – half the amount of vaccine that includ es protection against the deadly “bird flu” will be av ailable in the US Market. Copyright (c) 2005-2007 Strategy Kinetics, LLC
  • 8. Each Team Identifies Must Happen Events Endstate C Endstate B Endstate A Endstate D A red slash indicate a Must Not Happen event NOW NOW Copyright (c) 2005-2007 Strategy Kinetics, LLC
  • 9. A Scenario Is Story With A Plot About Actors, Motives, Forces, Drivers, etc. Endstate C Endstate B Endstate A A long time ago there was a dkjld kdjls kidkd Once upon a time jdkdllsk j djdkd ldnzn9 jdkiie there was a dkjld kdjls kidkd ieuieo seksll ld jdkdllsk j djdkd ldnzn9 jdkiie ------------------------------- ieuieo seksll ld In the beginning Endstate D ------------------------------- ------------------------------- there was a dkjld kdjls kidkd jdkdllsk j djdkd ldnzn9 jdkiie ------------------------------- ------------------------------- ieuieo seksll ld ------------------------------- ------------------------------- ------------------------------- ------------------------------- From its inception, there was a dkjld kdjls kidkd jdkdllsk j djdkd ldnzn9 jdkiie ieuieo seksll ld ------------------------------- ------------------------------- NOW NOW ------------------------------- A scenario is NOT a list of events Copyright (c) 2005-2007 Strategy Kinetics, LLC
  • 10. Common Events Appear In A Majority Of Scenarios Endstate C Endstate B Endstate A Endstate D More participants have a stake in NOW NOW Common Events and will therefore pay more attention to these Events Copyright (c) 2005-2007 Strategy Kinetics, LLC
  • 11. Unique Events Appear In Only One Scenario Endstate C Endstate B Endstate A Endstate D Scenarios that depend on many Unique NOW NOW Events may be high risk, but also high reward Copyright (c) 2005-2007 Strategy Kinetics, LLC
  • 12. Endstate Systems Suggest Possible Relationships All scenarios exist in parallel ― Binary possibilities ― either / or different constituencies, geographic regions, political allies, etc. or Time matters ― evolutionary possibilities One scenario / alignment dominates Copyright (c) 2005-2007 Strategy Kinetics, LLC
  • 13. Principal Scenario Mapping Workshop Steps Conventional Endstate Endstate Actions / Wisdom Defense Systems Policies Scenario If you want to For each Consideration Action plans change how Endstate, an of how and people think, analysis and Endstates responsibilities you first have narrative might be are key to show them indicating related (or not) workshop how they what it would outputs think. take to get there Copyright (c) 2005-2007 Strategy Kinetics, LLC
  • 14. Project Steps And Post Workshop Alternatives Implement Action Items Typical Project Steps “War Room” / Environment Optional Monitoring Post Interviews / Materials Workshop Workshop Data Collection Preparation Steps Publish Results Repeat For Others Copyright (c) 2005-2007 Strategy Kinetics, LLC
  • 15. Scenario Mapping Differentiators & Advantages Scenario-enabled strategies Not a prediction or forecast – Discards the idea of a “most likely” future – Explores various possibilities and their implications – Empowers participants to work toward their “best” future – Incorporates knowledge, biases, and beliefs across diverse stakeholder and policy groups Incorporates rather than minimizes uncertainty Provides a basis for dynamic, iterative strategic decision- making The ability to learn and act faster increases the likelihood of success over the long term Copyright (c) 2005-2007 Strategy Kinetics, LLC
  • 16. Strategy Kinetics Can Help Your Organization Contact us today to find out how Strategy Kinetics can help your organization: • Anticipate the future of your organization, markets, product categories, etc. • Choose among alternative outcomes and strategies • Develop a detailed implementation plan Copyright (c) 2005-2007 Strategy Kinetics, LLC
  • 17. Contact Information Robert Weber, Ph.D. Managing Director, Strategy Kinetics, LLC Mobile: 617-308-3336 Fax: 617-812-0443 Weber@StrategyKinetics.com www.strategykinetics.com Copyright (c) 2005-2007 Strategy Kinetics, LLC