1. Reengineering the enterprise environment for growth, for a leading global
Broadband Communications provider
Background:Bodhtree’s client is a leading global provider of broadband
communications access systems and software. Their Unified Access portfolio allows
service providers to connect to their residential and business subscribers and
virtually deploy any service over fiber and copper-based network architectures.
Business Drivers
The firm’s legacy systems and existing network infrastructure could not support the
growing needs of their applications and databases. This was limiting the client from
implementing new applications to improve performance and take advantage of new
functionality. The client wanted to formulate a comprehensive datacenter
migration strategy. They also wanted to upgrade from a single-node architecture
to a multi-node architecture to improve their application availability and
performance, and be future ready. In addition, they required their technology
partner to support their databases and applications post the datacenter migration.
Precisely, they required a single datacenter to maintain their infrastructure while
minimizing downtime, and improving the performance of their applications and
databases.
Solution
For the datacenter migration and future support analysis, Bodhtree conducted a
detailed assessment to identify their business requirements and proposed a blue
print. We also recommended an optimal solution that would reduce system
downtime, maximize performance and minimize the overall infrastructure and
support costs.
Bodhtree completed the datacenter migration with 99.99% availability and
consolidated their datacenters into a single location. We also implemented a backup
and recovery strategy for monitoring core production instances to gain best
performance metrics from the instance. Furthermore, Bodhtree implemented setups
of high availability DR sites for their core and main critical production systems,
database and applications.
On the migration front, we recommended changes to ERP, BI systems, custom
applications and third party tools to further streamline their commerce transactions
such as quote creation, order management, service contract creation and financial
processes. On the infrastructure front, we migrated their Oracle ERP to a hosted
environment using the CenturyLink-Savvis infrastructure.

2. Benefits
Bodhtree was a trusted partner / advisor to the client throughout the lifecycle. We
recommended an infrastructure platform that could easily support their business
needs at minimal costs.
Bodhtree delivered a single information delivery platform for all their reporting
needs. We created a self-service business intelligence and reporting environment
where business can create custom ad-hoc reports and perform analysis with
minimal support from IT. This new platform provides timely access to data from a
single source in a proactive manner. The transactional system’s enhancements
resulted in significant improvements in the SLAs and cycle times. The system
stability and downtime reduction further improved the business continuity along
with the overall customer and partner experience.