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Alisa	
  Kongthon,	
  Ph.D.	
  
Speech	
  and	
  Audio	
  Technology	
  Laboratory	
  
National	
  Electronics	
  and	
  Computer	
  Technology	
  Center	
  
millions	
  

Source:	
  http://www.itu.int/en/ITU-­‐D/Statistics/Pages/stat/	
  

2	
  
3	
  
4	
  
5	
  
6	
  
!  Consumerization	
  of	
  IT	
  =	
  new	
  IT	
  that	
  first	
  emerges	
  in	
  

the	
  consumer	
  market	
  spreads	
  into	
  business	
  
organizations	
  

7	
  
!  Expect	
  that	
  every	
  worker	
  will	
  become	
  more	
  mobile	
  

!  How	
  to	
  secure	
  employee-­‐owned	
  devices	
  which	
  have	
  

access	
  to	
  corporate	
  information	
  
!  Mobile	
  communication,	
  collaboration	
  and	
  social	
  
networking	
  will	
  become	
  a	
  corporate	
  need	
  and	
  a	
  
vendor	
  battleground.	
  	
  
!  New	
  devices	
  and	
  app.	
  stores	
  will	
  drive	
  an	
  explosion	
  
in	
  consumer	
  mobile	
  applications	
  on	
  all	
  platforms,	
  
some	
  of	
  these	
  will	
  enter	
  the	
  enterprise	
  

8	
  
! 
! 

Social	
  computing	
  technologies	
  combine	
  together	
  social	
  
experience	
  and	
  computational	
  tools.	
  
Social	
  computing	
  includes:	
  	
  
!  Social	
  media	
  services	
  such	
  as	
  Facebook,	
  Twitter	
  and	
  Wikipedia.	
  
!  Technologies	
  such	
  as	
  collective	
  intelligence,	
  social	
  network	
  analysis	
  

and	
  social	
  content	
  analysis	
  tools	
  

9	
  
10	
  
11	
  
!  Media	
  for	
  social	
  interaction,	
  using	
  highly	
  accessible	
  

and	
  scalable	
  communication	
  techniques.	
  

!  The	
  use	
  of	
  web-­‐based	
  and	
  mobile	
  technologies	
  to	
  

turn	
  communication	
  into	
  interactive	
  dialogue.	
  

!  A	
  group	
  of	
  Internet-­‐based	
  applications	
  that	
  build	
  on	
  

the	
  foundations	
  of	
  Web	
  2.0,	
  which	
  allows	
  the	
  
creation	
  and	
  exchange	
  of	
  user-­‐generated	
  content.	
  

12	
  
13	
  
14	
  
“Collective	
  intelligence	
  is	
  groups	
  of	
  individuals	
  doing	
  
things	
  collectively	
  that	
  seem	
  intelligent.”	
  	
  	
  

	
  

	
  

	
  

	
  

	
  

	
  

	
  
	
  

-­‐	
  Thomas	
  Malone,	
  Director,	
  	
  
MIT	
  Center	
  for	
  Collective	
  Intelligence	
  

15	
  
!  Amazon	
  Mechanical	
  

Turk	
  

!  a	
  platform	
  on	
  which	
  

crowdsourcing	
  tasks	
  
called	
  "HITs"	
  (Human	
  
Intelligence	
  Tasks")	
  
can	
  be	
  created	
  and	
  
publicized	
  and	
  people	
  
can	
  execute	
  the	
  tasks	
  
and	
  be	
  paid	
  for	
  doing	
  
so.	
  
16	
  
!  reCAPTCHA	
  	
  
!  uses	
  CAPTCHA	
  to	
  
help	
  digitize	
  the	
  text	
  
of	
  books	
  while	
  
protecting	
  websites	
  
from	
  bots	
  
attempting	
  to	
  access	
  
restricted	
  areas.	
  	
  

17	
  
Source:	
  http://en.wikipedia.org/wiki/Social_network_analysis	
  

18	
  
Terrorist	
  Networks	
  Mapping	
  

19	
  
!  User-­‐Generated	
  

Content	
  	
  

!  any	
  form	
  of	
  content	
  

such	
  as	
  video,	
  blogs,	
  
discussion	
  form	
  posts,	
  
and	
  other	
  forms	
  of	
  
media	
  that	
  was	
  created	
  
by	
  consumers	
  of	
  an	
  
online	
  system	
  or	
  service	
  
!  is	
  publically	
  available	
  to	
  
others	
  consumers	
  	
  

Cover	
  of	
  Time	
  Magazine:	
  	
  
December	
  25,	
  2006	
  issue.	
  

20	
  
Source:	
  Defining	
  Web	
  2.0,	
  http://jenniferbarnett.wikispaces.com/Defining+Web+2.0	
  
21	
  
!  User-­‐generated	
  contents	
  often	
  contain	
  

opinions	
  and/or	
  sentiments.	
  

!  An	
  in-­‐depth	
  analysis	
  of	
  these	
  opinionated	
  

texts	
  could	
  reveal	
  potentially	
  useful	
  
information,	
  e.g.,	
  

!  Preferences	
  of	
  people	
  towards	
  many	
  different	
  

topics	
  including	
  news	
  events,	
  social	
  issues	
  and	
  
commercial	
  products.	
  
22	
  
!  Brand	
  monitoring	
  
!  Reporting	
  on	
  political	
  or	
  new	
  product	
  

campaigns	
  
!  Analysis	
  of	
  social	
  media	
  content	
  during	
  crises	
  
and	
  natural	
  disaster	
  	
  

23	
  
!  Privacy	
  
!  Security	
  

!  Work/life	
  balance	
  

24	
  
Thank	
  you	
  for	
  your	
  attention	
  :)	
  	
  
25	
  

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Trends : Social Computing & Mobile Technology

  • 1. Alisa  Kongthon,  Ph.D.   Speech  and  Audio  Technology  Laboratory   National  Electronics  and  Computer  Technology  Center  
  • 7. !  Consumerization  of  IT  =  new  IT  that  first  emerges  in   the  consumer  market  spreads  into  business   organizations   7  
  • 8. !  Expect  that  every  worker  will  become  more  mobile   !  How  to  secure  employee-­‐owned  devices  which  have   access  to  corporate  information   !  Mobile  communication,  collaboration  and  social   networking  will  become  a  corporate  need  and  a   vendor  battleground.     !  New  devices  and  app.  stores  will  drive  an  explosion   in  consumer  mobile  applications  on  all  platforms,   some  of  these  will  enter  the  enterprise   8  
  • 9. !  !  Social  computing  technologies  combine  together  social   experience  and  computational  tools.   Social  computing  includes:     !  Social  media  services  such  as  Facebook,  Twitter  and  Wikipedia.   !  Technologies  such  as  collective  intelligence,  social  network  analysis   and  social  content  analysis  tools   9  
  • 10. 10  
  • 11. 11  
  • 12. !  Media  for  social  interaction,  using  highly  accessible   and  scalable  communication  techniques.   !  The  use  of  web-­‐based  and  mobile  technologies  to   turn  communication  into  interactive  dialogue.   !  A  group  of  Internet-­‐based  applications  that  build  on   the  foundations  of  Web  2.0,  which  allows  the   creation  and  exchange  of  user-­‐generated  content.   12  
  • 13. 13  
  • 14. 14  
  • 15. “Collective  intelligence  is  groups  of  individuals  doing   things  collectively  that  seem  intelligent.”                       -­‐  Thomas  Malone,  Director,     MIT  Center  for  Collective  Intelligence   15  
  • 16. !  Amazon  Mechanical   Turk   !  a  platform  on  which   crowdsourcing  tasks   called  "HITs"  (Human   Intelligence  Tasks")   can  be  created  and   publicized  and  people   can  execute  the  tasks   and  be  paid  for  doing   so.   16  
  • 17. !  reCAPTCHA     !  uses  CAPTCHA  to   help  digitize  the  text   of  books  while   protecting  websites   from  bots   attempting  to  access   restricted  areas.     17  
  • 20. !  User-­‐Generated   Content     !  any  form  of  content   such  as  video,  blogs,   discussion  form  posts,   and  other  forms  of   media  that  was  created   by  consumers  of  an   online  system  or  service   !  is  publically  available  to   others  consumers     Cover  of  Time  Magazine:     December  25,  2006  issue.   20  
  • 21. Source:  Defining  Web  2.0,  http://jenniferbarnett.wikispaces.com/Defining+Web+2.0   21  
  • 22. !  User-­‐generated  contents  often  contain   opinions  and/or  sentiments.   !  An  in-­‐depth  analysis  of  these  opinionated   texts  could  reveal  potentially  useful   information,  e.g.,   !  Preferences  of  people  towards  many  different   topics  including  news  events,  social  issues  and   commercial  products.   22  
  • 23. !  Brand  monitoring   !  Reporting  on  political  or  new  product   campaigns   !  Analysis  of  social  media  content  during  crises   and  natural  disaster     23  
  • 24. !  Privacy   !  Security   !  Work/life  balance   24  
  • 25. Thank  you  for  your  attention  :)     25