Practical Concept Mapping for Collaboration and Communication
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Seema Rao, Cleveland Museum of Art, USA, Patty Edmonson, Cleveland Museum of Art, USA, Brad Baer, Bluecadet, USA, Ashley Weinard, Eduseum Consulting, USA Concept mapping is a technique rooted in the constructivist theory that learning is an active process that happens through the interaction of experience and new ideas. In the how-to session associated with this paper, attendees learn how to create concept maps as a tool for effective communication in museums both internally and with visitors. Presenters share three examples of how they used concept mapping in the development of digital projects, collaboratively create a concept map to demonstrate process and benefit, and lead a concept mapping session. Objectives of the session include that participants learn how to create and facilitate a collective concept-mapping experience. Participants reflect collectively on the value and application of concept mapping as a way to see a familiar idea “sideways,” from new perspectives and depths; visualize thinking; identify common ground across collaborators; and collect, organize, and share ideas. Participants also brainstorm and explore possible internal/external applications. Bibliography: Falk, J. H., T. Moussouri, and D. Coulson. “The Effect of Visitors’ Agendas on Museum Learning.” Curator: The Museum Journal 41:2 (1998): 107 - 120. http://www.depts.ttu.edu/museumttu/CFASWebsite/5333/Supplemental%20Readings%202011/Falk_The%20Effect%20of%20Visitor's%20Agendas.pdf Maldonado, Roberto Martinez, Judy Kay, and Kalina Yacef. “Analysing Knowledge Generation and Acquisition from Individual and Face-to-Face Collaborative Concept Mapping.” From Concept Maps: Theory, Methodology, Technology. Proc. of the Fifth Int. Conference on Concept Mapping, Valletta, Malta 2012. http://cmc.ihmc.us/cmc2012papers/cmc2012-p45.pdf Novak, J. D. & A. J. Cañas. “The Theory Underlying Concept Maps and How to Construct Them, Technical Report IHMC CmapTools 2006-01 Rev 01-2008.” Florida Institute for Human and Machine Cognition, 2008. http://cmap.ihmc.us/Publications/ResearchPapers/TheoryUnderlyingConceptMaps.pdf.
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Practical Concept Mapping for Collaboration and Communication
- 1. Practical Ontology: Collaborating and Communicating with Concept Maps Seema Rao, Director, Intergenerational Learning, @artlust Patty Edmonson, Intergenerational Interpretation Specialist, @retrograde_d Ashley Weinard, Principal, Eduseum Consulting, @eduseum Brad Baer, Creative Director, Environments, Bluecadet, @bluecadet #MWMapping
- 2. The Schedule 9:00-9:10 Explanation 9:10-9:15 Reflection No.1 9:15-9:20 Revisions & Additions 9:20-9:25 Creating a Concept Map 9:25-9:35 Reflection No. 2 9:35-9:50 Closing
- 3. What does the word engagement bring to mind?
- 5. artnc.org
- 10. Planning with External Constituents
- 11. Co-planning events with Teens
- 14. The museum collection On a foundation of research What did we map?
- 15. Post-its into Post-it App Actual Map1 2 Trim out Post-in notes3 Turn it into a concept map4 The Process
- 16. Travel of Ideas and Technology Discover the context of travel Consider how ideas and beliefs travel and influence artworks Mother and child, Nevers, still life Globalization Desire and Fashion Explore how these artists use imitation to market their works (in this case porcelain) Explore how exotic, imported works of art are transformed and showcased in the west Depicting the unknown Explore how artists depict places and people they have not seen Concepts Related Activities Coconut Cup, mounted porcelain , and still life Nevers and Delft Ship painting, compass, Namban Namban, Delft, and Coconut cup Comparisons How do artists imagine unknown places? How do ideas travel around the globe? Why were these objects desired?
- 17. Why do artworks travel?/Why does desire fuel trade?/Why do people want these? Where are these from? Click on each Artwork for more How do ideas travel around the globe? Why were these fashionable? Transmission of motifs Faith Compare the Van Leeuwen, Delft plate, Coconut Cup, Namban, Nevers , Chelsea porcelain See Outline for specific details for each artwork Interactives/ or Dilemmas Tour Key Compare the Coconut cup, the mount porcelain, Van der Weyden, Nevers Compare the Namban, the Christian Porcelain, the Nevers and the Delft Tour Porcelain and desire Tour Where are they from? How did artworks travel? Trade, navigation, and optics Map it! Depicting Foreigners Curios and Oddities Why would a museum collect a compass? Use it! How was this made?
- 20. YOU’VE COLLABORATIVELY MAPPED OUT YOUR EXPERIENCE Now what ?
- 21. The BLUECADET Project Roadmapping Process Museums and the Web / Friday, April 10, 2015
- 22. Designer Developer Project ManagerContent Strategist Producer
- 23. B L U E C A D E T Project Roadmapping Process 1. Project Discovery 2. Project Scope 3. Project Estimating
- 25. O U R P R O C E S S Project Discovery / Context 1. Project Context Project Context • Timeline • Budget • Stakeholders • Content • etc.
- 26. O U R P R O C E S S Project Discovery / Context 1. Project Context 2. Project Goals Project Goals • Increase visitors • More engagement • Longer dwell-time • More social sharing • etc.
- 27. O U R P R O C E S S Project Discovery / Context 1. Project Context 2. Project Goals 3. Criteria for Success Criteria for Success • >25% more visitors • Media coverage • Better surveys • Better RFP • etc.
- 28. O U R P R O C E S S Project Discovery / Context 1. Project Context 2. Project Goals 3. Criteria for Success 4. Doneness Doneness • Ready for fabrication • Scope of work • 5 schemes • Board approval • etc.
- 29. O U R P R O C E S S Project Discovery / Context 1. Project Context 2. Project Goals 3. Criteria for Success 4. Doneness 5. Risks Risks • Failure to procure content • Lack of board consensus • Lack of funding • Too short of a timeline • etc.
- 30. O U R P R O C E S S Project Discovery / Context 1. Project Context 2. Project Goals 3. Criteria for Success 4. Doneness 5. Risks 6. Open Issues Open Issues • Rights acquisition • Team availability • Stakeholders • Space availability • etc.
- 31. O U R P R O C E S S Project Discovery / Context 1. Project Context 2. Project Goals 3. Criteria for Success 4. Doneness 5. Risks 6. Open Issues 7. Innovation Innovation • iBeacons • Social media • Personalization • Touchwall • etc.
- 32. O U R P R O C E S S Project Discovery / Context 1. Project Context 2. Project Goals 3. Criteria for Success 4. Doneness 5. Risks 6. Open Issues 7. Innovation 8. Platform / Approach Platform / Approach • Touchwall • Mobile App • CMS • Prog. Enhancements • etc.
- 34. O U R P R O C E S S Project Scope • Epic - Large Goal / Concept • Story - Specific Detail • Use-case - What is required • Open issues - Risks E P I C S T O R Y U S E - C A S E Project Name O P E N I S S U E S
- 35. O U R P R O C E S S Project Scope - Example E N G AG E M E N T Q U E S T I O N S M U LT I P L E C H O I C E Location-based Mobile App S H A R I N G C U S T O M B A D G E S I N C L U D E S C O R I N G E M A I L A B L E
- 36. O U R P R O C E S S Project Scope - Example E N G AG E M E N T Q U E S T I O N S M U LT I P L E C H O I C E Location-based Mobile App S H A R I N G C U S T O M B A D G E S I N C L U D E S C O R I N G E M A I L A B L E I N T E R N E T ?
- 37. O U R P R O C E S S Project Scope - Example E N G AG E M E N T Q U E S T I O N S M U LT I P L E C H O I C E Location-based Mobile App S H A R I N G C U S T O M B A D G E S I N C L U D E S C O R I N G E M A I L A B L E E N G AG E M E N T Q U E S T I O N S M U LT I P L E C H O I C E Location-based Mobile S H A R C U S T B A D G I N C L U D E S C O R I N G E M A I L I N T E R Platform / Approach • Timeline • Budget • Stakeholders • Content • etc.
- 38. O U R P R O C E S S Documenting
- 40. O U R P R O C E S S Workload Estimating E N G AG E M E N T Q U E S T I O N S M U LT I P L E C H O I C E Location-based Mobile App S H A R I N G C U S T O M B A D G E S I N C L U D E S C O R I N G E M A I L A B L E E D U C AT I O N D E S I G N C U R AT O R S D E V E L O P E R S M A R K E T I N G 1 0 2 0 5 1 5 4 E D U C AT I O N D E S I G N C U R AT O R S D E V E L O P E R S M A R K E T I N G 8 1 4 1 0 6 2 E D U C AT I O N D E S I G N C U R AT O R S D E V E L O P E R S M A R K E T I N G 1 0 H O U R S 2 0 H O U R S 0 5 H O U R S 1 5 H O U R S 0 4 H O U R S multiple by hours or dollars. If it’s more than you have, you need to start making cuts….
- 41. O U R P R O C E S S Budget-line / Time-line Q U E S T I O N S M U LT I P L E C H O I C E S H A R I N G C U S T O M B A D G E S I N C L U D E S C O R I N G E M A I L A B L E E D U C AT I O N D E S I G N C U R AT O R S D E V E L O P E R S M A R K E T I N G 1 0 2 0 5 1 5 4 E D U C AT I O N D E S I G N C U R AT O R S D E V E L O P E R S M A R K E T I N G 8 1 4 1 0 6 2 T I M E - S P E C I F I C C U S T O M AVATA R S B U D G E T / T I M E L I N E
- 42. O U R P R O C E S S Budget-line / Time-line Q U E S T I O N S M U LT I P L E C H O I C E S H A R I N G C U S T O M B A D G E S I N C L U D E S C O R I N G E M A I L A B L E E D U C AT I O N D E S I G N C U R AT O R S D E V E L O P E R S M A R K E T I N G 1 0 2 0 5 1 5 4 E D U C AT I O N D E S I G N C U R AT O R S D E V E L O P E R S M A R K E T I N G 8 1 4 1 0 6 2 C U S T O M AVATA R S B U D G E T / T I M E L I N E M O R E M O N E Y - O R - M O R E R E S O U R C E S T I M E - S P E C I F I C
- 44. PRODUCTS PROCESS=What you’re delivering What it takes to deliver
- 49. 1. Addresses miscommunication 2. Builds consensus (internal & external) 3. Manages expectations, budgets, & timeline B L U E C A D E T Project Roadmapping Benefits
- 50. 1. Addresses miscommunication 2. Builds consensus (internal & external) 3. Manages expectations, budgets, & timeline B L U E C A D E T Project Roadmapping Benefits
- 51. Thank You. Seema Rao, Director, Intergenerational Learning, @artlust Patty Edmonson, Intergenerational Interpretation Specialist, @retrograde_d Ashley Weinard, Principal, Eduseum Consulting, @eduseum Brad Baer, Creative Director, Environments, Bluecadet, @bluecadet #MWMapping
- 52. Thank You. Seema Rao, Director, Intergenerational Learning, @artlust Patty Edmonson, Intergenerational Interpretation Specialist, @retrograde_d Ashley Weinard, Principal, Eduseum Consulting, @eduseum Brad Baer, Creative Director, Environments, Bluecadet, @bluecadet #MWMapping