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Advertising optimization

                        How	
  to	
  op'mize	
  your	
  adver'sing	
  pixels	
  in	
  the	
  short	
  term	
  and	
  long	
  run	
  




Amsterdam	
  2012	
  
Buckle-up: online is overtaking print and is expected to continue its
growth in the upcoming years

  Print	
  adver+sing	
  [US,	
  $b]	
                                                                             Online	
  adver+sing	
  [US,	
  $b]	
  

  	
  	
                                                                                                           	
  	
  


                                                               CAGR	
  	
  
                         24.8	
  
                                                                -­‐2%	
                                                                                                     34.4	
  
                                                                                                                                                             CAGR	
  	
  
                                                                                                                                                              +7%	
  
                                                                                                22.3	
  



                                                                                                                                 24.2	
  




                        2009	
                                    …	
                           2014	
                           2009	
                         …	
         2014	
  



Source:	
  PWC:	
  Global	
  entertainment	
  and	
  media	
  outlook:	
  2011-­‐2015	
  	
  



                                                                                                           2	
  
In NL the online advertising market grew with 10% YoY,
despite the tough economic climate in 2010/2011

  Online	
  adver+sing	
  market	
  NL	
  (2010/2011)	
  [€	
  m]	
  
  	
  
  	
  	
  
                                    2010	
  H1	
                                                                                                                        2011	
  H1	
  
                                                                                                                                                                          6.7	
  

                                                                      5.7	
  
                                                                                                                                                                   29.5	
  
                                                                22.3	
  
                                                  70.0	
                                                                                          82.9	
  



                                                             €	
  462.6m	
      221.3	
                      +10%	
  
                                                                                                                                                                   €	
  507.4m	
          255.0	
  
                                            57.2	
  
                                                                                                                                              54.9	
  


                                                         86.1	
  
                                                                                                                                                             78.4	
  




                      Search	
                               Classifieds	
          Affiliate	
  marke'ng	
                        Search	
                          Classifieds	
           Affiliate	
  marke'ng	
  
                      Display	
                              Others	
              Unclassified	
                                Display	
                         Others	
               Unclassified	
  



Source:	
  IAB	
  Adspend	
  report	
  H1	
  2011	
  



                                                                                                                        3	
  
However, tapping into this growth potential is not easy, online
advertising formats and models are omnious and developing fast

  Formats	
                                                                                       Revenue	
  and	
  adver+sing	
  models	
  

  	
  	
  	
                                                                                      	
  	
  	
  	
  
                                        Medium	
  rectangle	
  
                     Roadblock	
   Full	
  roadblock	
                                                                  CPO	
             Response	
  based	
  
                                                                                                                        CPC	
             Data	
  buying	
  and	
  
                               Skyscraper	
   Billboard	
  
                 Text	
  links	
  
                                                                                                                        CPM	
                   selling	
  
                           Mobile	
   Video	
   Corner	
  ad	
                                                       Retarge'ng	
         Profile	
  crea'on	
  
                                              Header	
                                                               Automated	
            Year	
  deals	
  
                                     Home	
  page	
  take	
  over	
                                                                                ….	
  




                                                            It	
  has	
  become	
  very	
  complex	
  to	
  determine	
  	
  
                                                           the	
  op+mal	
  way	
  of	
  adver+sing	
  for	
  your	
  site	
  

Source:	
  Harvest	
  analysis	
  



                                                                                          4	
  
This complexity is also seen in the number of businesses trying to get
their fair share of the advertising market…


  	
  	
  	
  	
  




Source:	
  Improve	
  Digital	
  



                                    5	
  
This hyperdynamic landscape impacts your advertising revenue:
Are you ready to tackle the risks and grasp the opportunities?

  Risks	
                                                                                          Opportuni+es	
  

    The	
  chewing	
  gum	
  issue:	
  over	
  'me	
  you	
  started	
  many	
  new	
               Becer	
  insights	
  on	
  performance	
  of	
  adver'sing	
  driven	
  by	
  
     ini'a'ves	
  that	
  individually	
  seem	
  to	
  add	
  value	
  yet:	
                          professionaliza'on	
  of	
  repor+ng	
  tools	
  
     -­‐  cannibalize	
  on	
  the	
  total	
  revenue	
                                             Improving	
  CPMs	
  of	
  automated	
  adver'sing	
  networks	
  
     -­‐  add	
  complexity	
  to	
  your	
  organiza'on	
  and	
  processes	
                       Professionaliza+on	
  of	
  niche	
  markets	
  like	
  mobile,	
  video,	
  
     -­‐  create	
  scaVered	
  management	
  data:	
  hard	
  to	
  steer	
  the	
                     retarge'ng	
  and	
  profile	
  trading	
  
          total	
  adver'sing	
  business	
  due	
  to	
  lack	
  of	
  analy'cal	
                  There	
  is	
  more	
  than	
  Google	
  	
  
          insights	
                                                                                 ShiZ	
  towards	
  online	
  from	
  huge	
  (trade	
  marke'ng)	
  
    Destroying	
  value	
  by	
  combining	
  the	
  wrong	
  models	
  and/                           budgets	
  of	
  FMCG	
  and	
  CE	
  companies	
  
     or	
  formats	
                                                                               	
  
    Missing	
  out	
  on	
  new	
  formats	
  and/or	
  business	
  models	
                      	
  
                                                                                                   	
  




Source:	
  Harvest	
  analyses	
  



                                                                                           6	
  
Harvest identified a parallel 2-step approach to optimize your
advertising pixel for the short term and in the long run

                                                                 1	
                                                                                  2	
  
        Short	
  term	
  tac+cal	
  adver+sing	
  	
                             Long	
  term	
  solid	
  adver+sing	
  	
  
        op+miza+ons	
                                                            ac+on	
  strategy	
  	
  


                                                                3-­‐6	
  months	
  

        Direct	
  top	
  line	
  growth	
  by	
  tac'cal	
                       A	
  tailored	
  adver+sing	
  strategy	
  and	
  
        improvements	
  based	
  on	
  solid	
  analyses	
  and	
                ac+on	
  plan	
  that	
  grasps	
  the	
  adver'sing	
  
        Harvest	
  experienced	
  support	
  implementa'on	
                     opportunity	
  in	
  the	
  smartest	
  way	
  
        of	
  improvement	
  projects	
  

          Detailed	
  data	
  analyses	
  reveals	
                               Analyses	
  of	
  premium	
  vs	
  regular	
  inventory:	
  
           underperforming	
  adver'sing	
  networks,	
                             What	
  strategy	
  to	
  follow	
  for	
  your	
  pixels	
  
           formats	
  and/or	
  posi'ons	
                                         Work	
  out	
  strategy	
  in	
  a	
  pragma'c	
  ac'on	
  
          Detailed	
  front-­‐end	
  comb-­‐through	
                              plan	
  
           combined	
  with	
  Harvest	
  experience	
  reveals	
                  Test	
  and	
  iterate	
  on	
  the	
  ac'on	
  plan	
  to	
  gain	
  
           opportuni'es	
  for	
  new/improved	
  formats,	
                        insights	
  and	
  preliminary	
  results	
  
           posi'ons	
  and/or	
  targe'ng	
                                        Future-­‐proof	
  your	
  business	
  through	
  a	
  solid	
  
          Priori'ze,	
  test	
  and	
  support	
  implementa'on	
                  hand-­‐over	
  
           of	
  improvement	
  projects	
  



                                                                         7	
  
1	
             2	
  
In a short term tactical advertising audit we have proven
to be able to boost your revenues with double digits

Analysis	
                      1	
     Ac+on	
  plan	
                            2	
             Test	
  and	
  iterate	
                 3	
     Outcome	
                             4	
  

We	
  audit	
  your:	
                  We	
  define	
  and	
  priori+ze:	
                         We	
  work	
  with	
  you	
  to:	
               You	
  will	
  benefit	
  from:	
  
  Targe'ng	
                             Relevancy	
  drivers	
                                    Implement	
  op'mal	
                           Higher	
  relevancy;	
  CTR	
  
  Placements	
                           New	
  placements	
                                           targe'ng	
                                      up	
  
  Paging	
                               Becer	
  and	
  new	
  pages	
                            Test	
  and	
  measure	
  new	
                 More	
  and	
  becer	
  
  Look	
  &	
  feel	
                    Improvements	
  to	
  ad	
                                    placements	
  and	
  pages	
                    placements;	
  views	
  up	
  
  Individual	
  ad	
                         appearance	
                                           Test	
  and	
  tweak	
  op'mal	
                Becer	
  paging;	
  views	
  up	
  
      performance	
                       Improvements	
  to	
  ad	
                                    ad	
  appearance	
                           Becer	
  insight	
  in	
  key	
  
	
                                            func'oning	
                                           Design	
  and	
  effectuate	
                       metrics	
  through	
  a	
  
	
                                        The	
  size	
  of	
  the	
  prize	
                           op'mal	
  ad	
  func'oning	
                    (temp)	
  dashboard	
  
	
                                                                                                 	
                                                 Priori'zed	
  next	
  steps	
  
	
                                                                                                 	
                                               	
  
Expected	
  result:	
                   Expected	
  result:	
                                      Expected	
  result:	
                            Expected	
  result:	
  
  List	
  of	
  poten'al	
               Ac'on	
  plan	
  with	
                                   Tested	
  projects	
  with	
                    Increased	
  revenue	
  and	
  
      improvements	
                         priori'zed	
  concrete	
                                    clear	
  results	
  from	
  pilot	
             pragma'c	
  ac'on	
  plan	
  
                                             projects	
  ready	
  to	
  	
                                                                          	
  
	
                                           take-­‐off	
                                           	
                                               	
  
	
                                      	
                                                         	
                                               	
  
Time:	
                                 Time:	
                                                    Time:	
                                          Time:	
  
  2	
  weeks	
                           2	
  weeks	
                                              4-­‐8	
  weeks	
                                2	
  weeks	
  




                                                                                           8	
  
1	
         2	
  

Short term improvement example 1: Bugs and errors

  Example:	
  Code	
  error	
  on	
  major	
  Dutch	
  publisher	
             Insights	
  
                                                                               	
  
                                                                                 These	
  errors	
  causes	
  that	
  ad	
  space	
  is	
  empty	
  
                                                                                    and	
  do	
  not	
  generate	
  clicks	
  

                                                                                 Moreover,	
  this	
  ‘pollutes’	
  the	
  website	
  
                                                                                  making	
  the	
  overall	
  feel	
  less	
  premium,	
  
                                                                                  leading	
  erosion	
  of	
  rate	
  card	
  

                                                                               Solu+on:	
  	
  
                                                                                 technology	
  deepdive	
  revealed	
  error	
  in	
  ad	
  
                                                                                  serving	
  




Source:	
  Harvest	
  analyses	
  



                                                                       9	
  
1	
      2	
  

Short term improvement example 2: Pricing optimization

  Example:	
  Per	
  country	
  pricing	
  analysis	
  of	
  pre-­‐roll	
  formats	
                                                                                            Insights	
  

                                                                                                                                                                                  Price	
  differen'a'on	
  between	
  countries	
  
                                                                                                                                                                                   was	
  big,	
  while	
  formats	
  were	
  iden'cal	
  
        Volume	
  




                                                                                                                                                                    Price	
  
                     60	
                                                                                                                	
  €14.00	
  	
  

                                                                                                                                                                                  In	
  depth	
  analyses	
  showed	
  great	
  differences	
  
                     50	
                                                                                                                	
  €12.00	
  	
  
                                                                                                                                                                                   in	
  nego'ated	
  prices	
  with	
  networks	
  	
  
                                                                                                                                         	
  €10.00	
  	
  
                     40	
  
                                                                                                                                                                                  Compe''on	
  benchmark	
  showed	
  low	
  and	
  
                                                                                                                                         	
  €8.00	
  	
                           high	
  price	
  for	
  rate	
  card	
  compared	
  to	
  
                     30	
                                                                                                                                                          compe''on	
  in	
  some	
  countries	
  
                               	
  €4.47	
  	
                                                                                           	
  €6.00	
  	
  
                                                                                                                     	
  €3.52	
  	
  
                     20	
                          	
  €2.67	
  	
  
                                                                                                                                         	
  €4.00	
  	
                        Solu+on:	
  	
  
                                                                         	
  €1.98	
  	
         	
  €2.09	
  	
  
                                                                                                                                                                                  Renego'ated	
  contracts	
  with	
  networks,	
  
                     10	
                                                                                                                	
  €2.00	
  	
                           adjusted	
  rate	
  card	
  price	
  

                       0	
                                                                                                               	
  €-­‐	
  	
  	
  	
  
                                   NL	
                USA	
             France	
                    UK	
             Germany	
  

                                  Volume	
                  Price	
  High	
             Price	
  Low	
  	
            Average	
  eCPM	
  



Source:	
  Harvest	
  analyses	
  



                                                                                                                                              10	
  
1	
           2	
  
Short term improvement example 3: protect your
premium inventory

  Example:	
  Low	
  quality	
  ads	
  on	
  premium	
  pre-­‐roll	
  of	
  Spelletjes.nl	
          Insights	
  
                                                                                                     	
  
                                                                                                       Low	
  quality	
  text	
  ad	
  on	
  premium	
  pre-­‐roll	
  
                                                                                                          posi'on	
  

                                                                                                       Example	
  of	
  the	
  importance	
  of	
  keeping	
  
                                                                                                        premium	
  posi'ons	
  premium	
  

                                                                                                       In	
  order	
  to	
  jus'fy	
  the	
  rate	
  card	
  it	
  is	
  good	
  to	
  
                                                                                                        only	
  show	
  ads	
  that	
  are	
  premium	
  on	
  these	
  
                                                                                                        posi'ons	
  

                                                                                                     Solu+on:	
  	
  
                                                                                                       Replace	
  back-­‐fill	
  of	
  Google	
  text	
  ads	
  from	
  
                                                                                                        this	
  posi'on	
  with	
  house-­‐ads	
  




Source:	
  Harvest	
  analyses	
  



                                                                                            11	
  
1	
     2	
  
Central model for a long term advertising strategy is a clear
split between premium and non-premium advertising pixels




                                     PREMIUM	
                                                                 NON-­‐PREMIUM	
  



                                     Premium	
  posi'ons	
  are	
  for	
  high	
  value	
  
                                     branding.	
  A	
  customizable	
  look	
  and	
  feel	
  
                                                                                                                      NON-PREMIUM
                                                                                                               Non-­‐premium	
  inventory	
  can	
  be	
  used	
  
                                                                                                               to	
  increase	
  mone'zed	
  real	
  estate,	
  
                                     is	
  oqen	
  offered	
  which	
  adds	
  to	
  the	
  high	
              this	
  is	
  successfully	
  done	
  when	
  
                                     pricing	
  associated	
                                                   op+mized	
  for	
  clicks	
  




Source:	
  Harvest	
  analyses	
  



                                                                                                      12	
  
1	
       2	
  
The big risk of no split between premium and non-premium
advertising pixels is the dilution of your premium pixels

  	
  	
  	
  	
                                                                                                       Insights	
  

                                                                                                                         In	
  just	
  a	
  few	
  moments	
  we	
  were	
  able	
  to	
  
                                                                                                                          start	
  a	
  Google	
  Display	
  campaign	
  targeted	
  
                                                                                                                          at	
  ‘news’	
  websites	
  with	
  a	
  leaderboard	
  for	
  
                                                                                                                          our	
  start	
  up	
  Offer'.nl	
  

                                                                                                                         Because	
  there	
  are	
  not	
  many	
  Dutch	
  news	
  
                                                                                                                          sites	
  that	
  are	
  able	
  to	
  show	
  Google	
  
                                                                                                                          leaderboards	
  on	
  premium	
  posi'ons	
  we	
  
                                                                                                                          were	
  almost	
  sure	
  to	
  buy	
  space	
  at	
  
                                                                                                                          Telegraaf.nl	
  at	
  3%	
  of	
  the	
  ratecard	
  price	
  

                                                                                                                         Et	
  voila!	
  More	
  than	
  100k	
  impressions	
  on	
  
                                                                                                                          premium	
  posi'ons	
  for	
  a	
  bargain	
  



                                                     Adver+ser	
  reac+on:	
  	
  
                     “Why	
  should	
  I	
  pay	
  an	
  ultra	
  premium	
  price	
  for	
  this	
  inventory?”	
  

Source:	
  Harvest	
  analyses	
  



                                                                                                         13	
  
1	
     2	
  
It is desirable to have a clear distinction where to use premium
advertising and where to use non-premium advertising

  Homepage	
                         Premium	
  Categories	
              Other	
  Categories	
  

  	
  	
  	
                         	
  	
  	
                           	
  	
  	
                	
  	
  	
  




                                                                                                     Fold	
  




                                                                                                     premium	
  posi+ons	
  	
  
                                                                                                     -­‐>	
  Filled	
  with	
  direct	
  sales	
  
                                                                                                     and	
  inventory	
  	
  




                                                                                                     non-­‐premium	
  posi+ons	
  	
  
                                                                                                     -­‐>	
  Filled	
  with	
  automated	
  
                                                                                                     and	
  house	
  ads	
  

Source:	
  Harvest	
  analyses	
  



                                                                 14	
  
1	
     2	
  
Focus must be on getting premium categories (pixels) in the
sweetspot…

  Average	
  %	
  direct	
  sales	
  on	
  premium	
  and	
  non-­‐premium	
  Dutch	
  publishers’	
  categories	
                                                                                              Insights	
  

  	
  	
  	
  	
                                                                                                                                                                                                  Hardly	
  any	
  premium	
  
                                                                                                                                                                                                                   category	
  is	
  in	
  the	
  
                                                  Promising	
  categories	
                                                                     Sweetspot	
                                                        sweetspot	
  
          categories	
  
           Premium	
  




                                                                                                                                                                                                                  Goal	
  is	
  to	
  move	
  
                                                                                                                                                                                                                   promising	
  categories	
  to	
  
                                                                                                                                                                                                                   sweetspot	
  

                                                                                                                                                                                                                  Homepage	
  of	
  diverse	
  
                                                     Homepage	
  
                                                                                                                                                                                                                   publishers	
  currently	
  
          Non-­‐premium	
  




                                                                                                                                                                                                                   undermone'zed	
  by	
  
           categories	
  




                                                                                                                                                                                                                   rela'vely	
  low	
  ratecard	
  




                      0%	
              10%	
          20%	
        30%	
            40%	
              50%	
              60%	
              70%	
             80%	
              90%	
             100%	
  

                          Monthly	
  visits	
                                                                           %	
  Direct	
  sales	
  impressions	
  	
  of	
  total	
  sales	
  impressions	
  


NB:	
  Defini'on	
  sweetspot:	
  category	
  is	
  premium	
  according	
  to	
  rate	
  card	
  and	
  more	
  than	
  	
  50%	
  of	
  actual	
  impressions	
  filled	
  with	
  premium	
  inventory	
  
Source:	
  Average	
  adver'sing	
  data	
  Dutch	
  publishers,	
  Harvest	
  analyses	
  



                                                                                                                                             15	
  
1	
        2	
  
…yet most publishers do not make a distinction between
premium and non-premium pixels, thereby wasting opportunity

                                                                                                                                                                       Opportuni+es	
  
             Impressions	
  today	
                                                                     Impressions	
  ideal	
  
                                                                                                                                                                         Stop	
  dilu'ng	
  value	
  of	
  
                   Dir	
                                                                                                                                                  premium	
  pixels	
  by	
  
                                               Automated	
                                                                         Direct	
                Empty	
  
                5-­‐15%	
                                                                 premium	
                                 80%	
                   20%	
         automated	
  adver'sing	
  
                                                  85%	
  
                    	
  
                                                                                                                                                                         Run	
  premium	
  formats	
  
                                                                                                                                                                          only	
  on	
  premium	
  pixels	
  
                                                                                                                                                                          to	
  increase	
  revenue	
  per	
  
                                                                                                                                                                          pixel	
  
                   Direct,	
  5-­‐15%	
  




                                                                                                        Direct,	
  0-­‐5%	
  
                                                                                                                                                                         Focus	
  your	
  direct	
  sales	
  
                                               Automated	
                                  non	
                                         Automated	
                     team	
  on	
  premium	
  pixels	
  
                                                85-­‐95%	
                                premium	
                                        95-­‐100%	
                    only,	
  leave	
  non-­‐
                                                                                                                                                                          premium	
  to	
  lean	
  and	
  
                                                                                                                                                                          mean	
  automated	
  

                                                                                                                                                                         Create	
  premium	
  long	
  
                                                                                                                                                                          term	
  rela'ons	
  with	
  
                                                                                                                                                                          adver'sing	
  partners	
  

Source:	
  Average	
  adver'sing	
  data	
  Dutch	
  publishers,	
  Harvest	
  analyses	
  



                                                                                                                                16	
  
1	
     2	
  
A focus on increasing direct sales on premium pixels is clear,
the average CPM delta vs. networks is ±1000% on these pixels

  Detailed	
  split	
  of	
  average	
  impressions	
  and	
  revenue	
  from	
  premium	
  pixels	
                                 Insights	
  

                                                                                                                                       6	
  'mes	
  more	
  banners	
  served	
  for	
  15%	
  	
  
                                                                                                                                        more	
  revenue	
  
                                                      15%	
                           15%	
  

                                                                                                                                       Homepage	
  take-­‐overs	
  good	
  for	
  20%	
  of	
  
                                                                                                                                        business	
  
                                                                                      30%	
           Networks	
  	
  
                                                                                                                                       Delta	
  of	
  CPM	
  direct	
  sales	
  vs.	
  networks	
  >	
  
                      85%	
                                                                                                             3000%	
  
                                                                                                      Other	
  Specials	
  

                                                      85%	
                           20%	
  
                                                                                                      Homepage	
  take-­‐overs	
  




                                                                                      35%	
  

                      15%	
  

                Impressions	
                      Revenue	
                  Revenue	
  detail	
  




Source:	
  Average	
  adver'sing	
  data	
  Dutch	
  publishers,	
  Harvest	
  analyses	
  



                                                                                                                         17	
  
1	
     2	
  
Example from the field: good premium advertising is rather a
cooperation with related companies than old school advertising




Source:	
  Harvest	
  analyses	
  


                       18	
  
                                     18	
  
1	
      2	
  
Example from the field: good special ad integration
without being ‘intrusive’ on premium inventory

  Integrated	
  companion	
  ads	
              Insights	
  

  	
  	
  	
                                      Companion	
  ads	
  integrated	
  into	
  one	
  big,	
  
                                                   though	
  discrete	
  ad	
  

                                                  Complete	
  control	
  on	
  look	
  and	
  feel	
  because	
  
                                                   these	
  ads	
  are	
  custom	
  made	
  

                                                  While	
  the	
  ads	
  are	
  sold	
  for	
  a	
  premium	
  price,	
  
                                                   they	
  are	
  not	
  intrusive	
  or	
  distrac'ng,	
  yet	
  
                                                   give	
  good	
  ‘value	
  per	
  pixel’	
  for	
  adver'ser	
  




Source:	
  Harvest	
  analyses	
  



                                       19	
  
1	
         2	
  
Example from the field: make your premium inventory more
premium, while still using regular formats with a twist

  Example	
                          What	
                                                          Benefit	
  

                                       Make	
  your	
  leaderboard	
  part	
  of	
  the	
             Leaderboard	
  literally	
  stands	
  out	
  of	
  
                                        header	
  by	
  let	
  it	
  overlap	
                          header	
  which	
  increases	
  visibility	
  and	
  
                                                                                                        CTR	
  and	
  limits	
  ad	
  space	
  above	
  
                                                                                                        header	
  

                                       Posi'on	
  your	
  leaderboard	
  between	
                    Leaderboard	
  draws	
  more	
  acen'on	
  
                                        the	
  naviga'on	
  and	
  first	
  ar'cle	
                     and	
  s'll	
  looks	
  premium	
  by	
  playfully	
  
                                                                                                        melding	
  it	
  in	
  your	
  page	
  


                                       Customize	
  the	
  premium	
  posi'on	
  by	
                 Using	
  the	
  both	
  the	
  spaces	
  at	
  the	
  
                                        ‘embracing’	
  the	
  header	
                                  outside	
  for	
  a	
  single	
  adver'ser	
  
                                                                                                        improves	
  visibility	
  and	
  recogni'on	
  


                                       Limit	
  the	
  header	
  ad	
  space	
  by	
  making	
     Ad	
  space	
  is	
  limited	
  but	
  ad	
  s'll	
  draws	
  
                                        an	
  unfolding	
  header	
  ad	
  	
                        acen'on	
  and	
  making	
  it	
  unfoldable	
  
                                                                                                     will	
  increase	
  visibility	
  and	
  
                                                                                                     interac'on	
  

Source:	
  Harvest	
  analyses	
  



                                                                  20	
  
1	
     2	
  
On top of the initial premium / non-premium strategic analyses,
ongoing optimization of your advertising pixel is key to excel

                                         Measure	
                                                              Implement	
  
                                      must	
  have:	
  Tools	
                                                 must	
  have:	
  Skill	
  
           1.  State	
  of	
  the	
  art	
  tagging	
                                    1.  Clear	
  requirements	
  
           2.  Always	
  up	
  to	
  date	
  dashboard	
                                 2.  Minimized	
  TTM	
  
           3.  One	
  touch	
  own	
  drilling	
  
           	
                                                                            Harvest	
  specialists	
  supports	
  your	
  webmaster	
  
           Harvest	
  builds	
  this	
  for	
  you	
                                     on	
  tweaks	
  and	
  builds	
  a	
  glossary	
  




                                           Analyse	
                                                                 Learn	
  
                                     must	
  have:	
  Smarts	
                                             must	
  have:	
  Eagerness	
  
           1.  Clear	
  KPIs	
  
                                                                                         “Nothing	
  great	
  was	
  ever	
  achieved	
  without	
  
           2.  Understanding	
  of	
  drivers	
  
                                                                                         enthusiasm”	
  
           3.  Analysis	
  templates	
  
                                                                                         	
  
                                                                                         You	
  bring	
  this	
  to	
  the	
  table	
  
           Harvest	
  does	
  this	
  and	
  trains	
  your	
  people	
  	
  


Source:	
  Harvest	
  analyses	
  



                                                                                21	
  
1	
              2	
  
A clear overview of all KPIs is crucial for ongoing professional
optimizations

  Dashboard	
  example:	
  Conceptual	
  




                                                                             Monitor	
  
                                                                             Deep	
  dive	
  
Source:	
  Harvest	
  proprietary	
  HTML	
  5.0	
  dashboard	
  



                                                                    22	
  
1	
             2	
  
To tackle your long term advertising strategy,
Harvest suggests a four step approach

Analyse	
  and	
  divide	
                 1	
     Make	
  a	
  premium	
  and	
  	
   2	
                   Implement	
  technical	
  	
   3	
                      Futureproof	
  your	
  	
                      4	
  
inventory	
                                        non-­‐premium	
  ac+on	
  plan	
                          and	
  opera+onal	
  changes	
                          business	
  

Ac+ons:	
                                          Ac+ons:	
                                                 Ac+ons:	
                                               Ac+ons:	
  
  Ac'on	
  plan	
  for	
  premium	
                 Ac'on	
  plan	
  for	
  premium	
                        Implement	
  product	
  changes	
                      Priori'zed	
  next	
  steps	
  in	
  hand-­‐
   inventory	
  with	
  a.o.:	
                       inventory	
  with	
  a.o.:	
                                needed	
                                                over	
  plan	
  
   -­‐  Overview	
  of	
  poten'al	
  	
              -­‐  Overview	
  of	
  poten'al	
  	
                    Define	
  HR	
  implica'ons	
  and	
  fill	
             Clear	
  ac'on	
  plan	
  to	
  perform	
  
        dream-­‐customers	
                                dream-­‐customers	
                                    gaps	
  in	
  skills	
  through	
  training/	
          ongoing	
  op'miza'ons	
  
   -­‐  Ac'onable	
  clusters	
  of	
                 -­‐  Ac'onable	
  clusters	
  of	
                          support	
  in	
  hiring	
                            Detailed	
  dashboard	
  for	
  KPIs	
  of	
  
        premium	
  inventory	
                             premium	
  inventory	
                              Create	
  new	
  sales	
  kit	
  for	
                    all	
  adver'sing	
  revenue,	
  with	
  
        relevant	
  for	
  clear	
  target	
               relevant	
  for	
  clear	
  target	
                   premium	
  adver'sing,	
  do	
  first	
                  deep	
  dive	
  opportunity	
  
        adver'sers	
                                       adver'sers	
                                           roadshow	
                                           Solid	
  hand-­‐over	
  to	
  client	
  team	
  
   -­‐  High	
  level	
  direct	
  sales	
            -­‐  High	
  level	
  direct	
  sales	
                  Set-­‐up	
  new	
  client	
  mee'ngs	
  in	
           Custom	
  trainings	
  to	
  fill	
  final	
  
        proposi'on	
  per	
  cluster	
                     proposi'on	
  per	
  cluster	
                         co-­‐crea'on	
  vs	
  sales	
  sexng	
                  gaps	
  in	
  knowledge	
  and	
  skills	
  
   -­‐  Product	
  adjustments	
                      -­‐  Product	
  adjustments	
                            Develop	
  high	
  level	
                           	
  
        needed	
                                           needed	
                                               dashboards	
  for	
  tracking	
                    	
  
  Ac'on	
  plan	
  for	
  non-­‐premium	
           Ac'on	
  plan	
  for	
  non-­‐premium	
                  Renew/change/break	
                                 	
  
   inventory	
  with	
  a.o.:	
                       inventory	
  with	
  a.o.:	
                                contracts	
                                        	
  
   -­‐  Improved	
  analy'cs	
  plan	
                -­‐  Improved	
  analy'cs	
  plan	
                    	
                                                      	
  
   -­‐  80/20	
  plan	
  on	
  effort/                 -­‐  80/20	
  plan	
  on	
  effort/                     	
                                                      	
  
        output	
                                           output	
                                          	
                                                      	
  
                                                                                                             	
                                                      	
  
Expected	
  result:	
                              Expected	
  result:	
                                     Expected	
  result:	
                                   Expected	
  result:	
  
  Ac'on	
  plans	
  with	
  priori'zed	
            Ac'on	
  plans	
  with	
  priori'zed	
                   First	
  changes	
  implemented,	
                     Internal	
  team	
  ready	
  to	
  take	
  
   concrete	
  projects	
  ready	
  to	
                concrete	
  projects	
  ready	
  to	
                     organiza'on	
  on	
  track	
  for	
  new	
              over	
  the	
  op'mized	
  
   take-­‐off	
                                          take-­‐off	
                                               strategy	
                                              adver'sing	
  pixels	
  
                                                   	
                                                        	
                                                      	
  
Time:	
                                            Time:	
                                                   Time:	
                                                 Time:	
  
  4	
  weeks	
                                      4	
  weeks	
                                             4-­‐8	
  weeks	
                                       2-­‐4	
  weeks	
  



                                                                                                    23	
  
Case example: Optimizing the advertising revenue for a
global leading casual games platform

Situa+on	
                                                   Ac+ons	
                                                         Results	
  achieved	
  

Client	
                                                     How	
  Harvest	
  helped	
                                         Over	
  EUR	
  500k	
  addi'onal	
  revenue	
  
  Casual	
  Games	
  Company	
                                Perform	
  a	
  quick	
  scan	
  to	
  iden'fy	
  quick	
        from	
  quick	
  wins	
  iden'fied	
  and	
  
	
                                                              wins	
  and	
  biggest	
  improvement	
  areas	
                 realized	
  during	
  this	
  project	
  
Challenge	
  
  Adver'sing	
  revenue	
  and	
  performance	
               Ran	
  quick	
  win	
  op'miza'on	
  projects	
                 Annual	
  adver'sing	
  revenue	
  	
  grew	
  
     was	
  low	
  compared	
  to	
  benchmarks,	
              (new	
  and	
  improved	
  adver'sing)	
                         double	
  digit	
  numbers	
  
     while	
  investments	
  in	
  'me	
  and	
  effort	
  
     were	
  high	
                                            Strategic	
  assessment	
  of	
  adver'sing	
                   Adver'sing	
  performance	
  (eCPM)	
  
	
                                                              proposi'on	
  leading	
  to	
  high	
  level	
                   improved	
  significantly	
  	
  
Objec+ve	
                                                      adver'sing	
  strategy	
  
  Op'mize	
  adver'sing	
  in	
  terms	
  of	
                                                                                 Adver'sing	
  team	
  involvement	
  shiqed	
  
     performance	
  and	
  revenue,	
  while	
                 Redefined	
  the	
  premium	
  and	
  regular	
                     from	
  mostly	
  tac'cal	
  to	
  more	
  strategic,	
  
     decreasing	
  the	
  investments	
  in	
  'me	
            adver'sing	
  inventory	
  on	
  the	
  playorm	
                  moving	
  our	
  clients	
  adver'sing	
  
     and	
  focus	
                                                                                                                business	
  up	
  the	
  value	
  chain	
  	
  
	
                                                             Zoom	
  in	
  on	
  improvement	
  areas	
  to	
              	
  
Dura+on	
                                                       iden'fy	
  subop'mal	
  processes	
  and	
  
  6	
  months	
                                                front-­‐end	
  and	
  back-­‐end	
  
	
                                                              implementa'ons	
  

                                                               Ran	
  mid-­‐long	
  term	
  improvement	
  
                                                                  projects	
  to	
  improve	
  adver'sement	
  
                                                                  relevance	
  
                                                             	
  

                                                                                           24	
  
Harvest serves an international portfolio of pure online players
and click-and-brick companies

                            	
  	
  "Harvest	
  is	
  without	
  any	
  doubt	
  one	
  of	
  the	
  very	
  best	
  e-­‐consultancy	
  companies	
  in	
  
                            the	
  world.	
  Excellent	
  knowledge	
  and	
  experAse	
  strategically,	
  tacAcally,	
  and	
  
                            operaAonally,	
  always	
  with	
  clear	
  focus	
  on	
  top	
  line	
  results”	
  	
  
                                     Francine	
  van	
  Dierendonck,	
  Sr.	
  Director	
  and	
  Head	
  Global	
  Philips	
  Flagship	
  Store	
  



                                            "The	
  moneAzaAon	
  quick	
  scan	
  that	
  Harvest	
  carried	
  out	
  for	
  Compare	
  Group	
  
                                            highlighted	
  tacAcal	
  improvements	
  with	
  direct	
  upside	
  and	
  a	
  strategic	
  
                                            opportunity.	
  The	
  Harvest	
  team	
  is	
  very	
  professional	
  and	
  has	
  great	
  knowledge	
  
                                            of	
  e-­‐retail	
  and	
  online	
  in	
  general.”	
  	
  
                                                                                                         Ben	
  Kerkhof,	
  CEO	
  Compare	
  Group	
  



                            "Harvest	
  supported	
  Experteer	
  in	
  their	
  go-­‐to-­‐market	
  in	
  the	
  Netherlands.	
  The	
  
                            professionalism,	
  drive	
  and	
  in-­‐depth	
  knowledge	
  of	
  the	
  Dutch	
  online	
  were	
  key	
  to	
  
                            the	
  success	
  of	
  the	
  project	
  and	
  the	
  launch	
  of	
  experteer.nl”	
  
                                                                                Nina	
  Zimmerman,	
  Head	
  of	
  Europe	
  Experteer	
  


                                            "Harvest	
  combines	
  a	
  strategic	
  view	
  on	
  creaAng	
  online	
  success	
  with	
  the	
  power	
  
                                            to	
  execute.	
  Passion	
  for	
  the	
  online	
  business,	
  dedicated	
  to	
  deliver	
  results.	
  And	
  
                                            above	
  all,	
  a	
  pleasure	
  to	
  work	
  with.”	
  
                                                                                                                       Marc	
  de	
  Vries,	
  CEO	
  Hyves	
  




                                                 25	
  
Feel free to reach out to us for more information




                               Harvest	
  –	
  Online	
  Business	
  Development	
  
                               	
  
                               	
  
                               Herengracht	
  262-­‐266	
  
                               	
  
                               1016	
  BV	
  AMSTERDAM	
  
                               	
  
                               The	
  Netherlands	
  
                               	
  
                               E:	
  info@harvestamsterdam.com	
  
                               	
  
                               T:	
  +31	
  (0)	
  20	
  4277796	
  
                               	
  
                               I:	
  www.harvestamsterdam.com	
  




                                      26	
  

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Harvest advertising optimization approach

  • 1. Advertising optimization How  to  op'mize  your  adver'sing  pixels  in  the  short  term  and  long  run   Amsterdam  2012  
  • 2. Buckle-up: online is overtaking print and is expected to continue its growth in the upcoming years Print  adver+sing  [US,  $b]   Online  adver+sing  [US,  $b]           CAGR     24.8   -­‐2%   34.4   CAGR     +7%   22.3   24.2   2009   …   2014   2009   …   2014   Source:  PWC:  Global  entertainment  and  media  outlook:  2011-­‐2015     2  
  • 3. In NL the online advertising market grew with 10% YoY, despite the tough economic climate in 2010/2011 Online  adver+sing  market  NL  (2010/2011)  [€  m]         2010  H1   2011  H1   6.7   5.7   29.5   22.3   70.0   82.9   €  462.6m   221.3   +10%   €  507.4m   255.0   57.2   54.9   86.1   78.4   Search   Classifieds   Affiliate  marke'ng   Search   Classifieds   Affiliate  marke'ng   Display   Others   Unclassified   Display   Others   Unclassified   Source:  IAB  Adspend  report  H1  2011   3  
  • 4. However, tapping into this growth potential is not easy, online advertising formats and models are omnious and developing fast Formats   Revenue  and  adver+sing  models                 Medium  rectangle   Roadblock   Full  roadblock   CPO   Response  based   CPC   Data  buying  and   Skyscraper   Billboard   Text  links   CPM   selling   Mobile   Video   Corner  ad   Retarge'ng   Profile  crea'on   Header   Automated   Year  deals   Home  page  take  over   ….   It  has  become  very  complex  to  determine     the  op+mal  way  of  adver+sing  for  your  site   Source:  Harvest  analysis   4  
  • 5. This complexity is also seen in the number of businesses trying to get their fair share of the advertising market…         Source:  Improve  Digital   5  
  • 6. This hyperdynamic landscape impacts your advertising revenue: Are you ready to tackle the risks and grasp the opportunities? Risks   Opportuni+es     The  chewing  gum  issue:  over  'me  you  started  many  new     Becer  insights  on  performance  of  adver'sing  driven  by   ini'a'ves  that  individually  seem  to  add  value  yet:   professionaliza'on  of  repor+ng  tools   -­‐  cannibalize  on  the  total  revenue     Improving  CPMs  of  automated  adver'sing  networks   -­‐  add  complexity  to  your  organiza'on  and  processes     Professionaliza+on  of  niche  markets  like  mobile,  video,   -­‐  create  scaVered  management  data:  hard  to  steer  the   retarge'ng  and  profile  trading   total  adver'sing  business  due  to  lack  of  analy'cal     There  is  more  than  Google     insights     ShiZ  towards  online  from  huge  (trade  marke'ng)     Destroying  value  by  combining  the  wrong  models  and/ budgets  of  FMCG  and  CE  companies   or  formats       Missing  out  on  new  formats  and/or  business  models       Source:  Harvest  analyses   6  
  • 7. Harvest identified a parallel 2-step approach to optimize your advertising pixel for the short term and in the long run 1   2   Short  term  tac+cal  adver+sing     Long  term  solid  adver+sing     op+miza+ons   ac+on  strategy     3-­‐6  months   Direct  top  line  growth  by  tac'cal   A  tailored  adver+sing  strategy  and   improvements  based  on  solid  analyses  and   ac+on  plan  that  grasps  the  adver'sing   Harvest  experienced  support  implementa'on   opportunity  in  the  smartest  way   of  improvement  projects     Detailed  data  analyses  reveals     Analyses  of  premium  vs  regular  inventory:   underperforming  adver'sing  networks,   What  strategy  to  follow  for  your  pixels   formats  and/or  posi'ons     Work  out  strategy  in  a  pragma'c  ac'on     Detailed  front-­‐end  comb-­‐through   plan   combined  with  Harvest  experience  reveals     Test  and  iterate  on  the  ac'on  plan  to  gain   opportuni'es  for  new/improved  formats,   insights  and  preliminary  results   posi'ons  and/or  targe'ng     Future-­‐proof  your  business  through  a  solid     Priori'ze,  test  and  support  implementa'on   hand-­‐over   of  improvement  projects   7  
  • 8. 1   2   In a short term tactical advertising audit we have proven to be able to boost your revenues with double digits Analysis   1   Ac+on  plan   2   Test  and  iterate   3   Outcome   4   We  audit  your:   We  define  and  priori+ze:   We  work  with  you  to:   You  will  benefit  from:     Targe'ng     Relevancy  drivers     Implement  op'mal     Higher  relevancy;  CTR     Placements     New  placements   targe'ng   up     Paging     Becer  and  new  pages     Test  and  measure  new     More  and  becer     Look  &  feel     Improvements  to  ad   placements  and  pages   placements;  views  up     Individual  ad   appearance     Test  and  tweak  op'mal     Becer  paging;  views  up   performance     Improvements  to  ad   ad  appearance     Becer  insight  in  key     func'oning     Design  and  effectuate   metrics  through  a       The  size  of  the  prize   op'mal  ad  func'oning   (temp)  dashboard         Priori'zed  next  steps         Expected  result:   Expected  result:   Expected  result:   Expected  result:     List  of  poten'al     Ac'on  plan  with     Tested  projects  with     Increased  revenue  and   improvements   priori'zed  concrete   clear  results  from  pilot   pragma'c  ac'on  plan   projects  ready  to         take-­‐off               Time:   Time:   Time:   Time:     2  weeks     2  weeks     4-­‐8  weeks     2  weeks   8  
  • 9. 1   2   Short term improvement example 1: Bugs and errors Example:  Code  error  on  major  Dutch  publisher   Insights       These  errors  causes  that  ad  space  is  empty   and  do  not  generate  clicks     Moreover,  this  ‘pollutes’  the  website   making  the  overall  feel  less  premium,   leading  erosion  of  rate  card   Solu+on:       technology  deepdive  revealed  error  in  ad   serving   Source:  Harvest  analyses   9  
  • 10. 1   2   Short term improvement example 2: Pricing optimization Example:  Per  country  pricing  analysis  of  pre-­‐roll  formats   Insights     Price  differen'a'on  between  countries   was  big,  while  formats  were  iden'cal   Volume   Price   60    €14.00       In  depth  analyses  showed  great  differences   50    €12.00     in  nego'ated  prices  with  networks      €10.00     40     Compe''on  benchmark  showed  low  and    €8.00     high  price  for  rate  card  compared  to   30   compe''on  in  some  countries    €4.47      €6.00      €3.52     20    €2.67      €4.00     Solu+on:      €1.98      €2.09       Renego'ated  contracts  with  networks,   10    €2.00     adjusted  rate  card  price   0    €-­‐         NL   USA   France   UK   Germany   Volume   Price  High   Price  Low     Average  eCPM   Source:  Harvest  analyses   10  
  • 11. 1   2   Short term improvement example 3: protect your premium inventory Example:  Low  quality  ads  on  premium  pre-­‐roll  of  Spelletjes.nl   Insights       Low  quality  text  ad  on  premium  pre-­‐roll   posi'on     Example  of  the  importance  of  keeping   premium  posi'ons  premium     In  order  to  jus'fy  the  rate  card  it  is  good  to   only  show  ads  that  are  premium  on  these   posi'ons   Solu+on:       Replace  back-­‐fill  of  Google  text  ads  from   this  posi'on  with  house-­‐ads   Source:  Harvest  analyses   11  
  • 12. 1   2   Central model for a long term advertising strategy is a clear split between premium and non-premium advertising pixels PREMIUM   NON-­‐PREMIUM   Premium  posi'ons  are  for  high  value   branding.  A  customizable  look  and  feel   NON-PREMIUM Non-­‐premium  inventory  can  be  used   to  increase  mone'zed  real  estate,   is  oqen  offered  which  adds  to  the  high   this  is  successfully  done  when   pricing  associated   op+mized  for  clicks   Source:  Harvest  analyses   12  
  • 13. 1   2   The big risk of no split between premium and non-premium advertising pixels is the dilution of your premium pixels         Insights     In  just  a  few  moments  we  were  able  to   start  a  Google  Display  campaign  targeted   at  ‘news’  websites  with  a  leaderboard  for   our  start  up  Offer'.nl     Because  there  are  not  many  Dutch  news   sites  that  are  able  to  show  Google   leaderboards  on  premium  posi'ons  we   were  almost  sure  to  buy  space  at   Telegraaf.nl  at  3%  of  the  ratecard  price     Et  voila!  More  than  100k  impressions  on   premium  posi'ons  for  a  bargain   Adver+ser  reac+on:     “Why  should  I  pay  an  ultra  premium  price  for  this  inventory?”   Source:  Harvest  analyses   13  
  • 14. 1   2   It is desirable to have a clear distinction where to use premium advertising and where to use non-premium advertising Homepage   Premium  Categories   Other  Categories                           Fold   premium  posi+ons     -­‐>  Filled  with  direct  sales   and  inventory     non-­‐premium  posi+ons     -­‐>  Filled  with  automated   and  house  ads   Source:  Harvest  analyses   14  
  • 15. 1   2   Focus must be on getting premium categories (pixels) in the sweetspot… Average  %  direct  sales  on  premium  and  non-­‐premium  Dutch  publishers’  categories   Insights             Hardly  any  premium   category  is  in  the   Promising  categories   Sweetspot   sweetspot   categories   Premium     Goal  is  to  move   promising  categories  to   sweetspot     Homepage  of  diverse   Homepage   publishers  currently   Non-­‐premium   undermone'zed  by   categories   rela'vely  low  ratecard   0%   10%   20%   30%   40%   50%   60%   70%   80%   90%   100%   Monthly  visits   %  Direct  sales  impressions    of  total  sales  impressions   NB:  Defini'on  sweetspot:  category  is  premium  according  to  rate  card  and  more  than    50%  of  actual  impressions  filled  with  premium  inventory   Source:  Average  adver'sing  data  Dutch  publishers,  Harvest  analyses   15  
  • 16. 1   2   …yet most publishers do not make a distinction between premium and non-premium pixels, thereby wasting opportunity Opportuni+es   Impressions  today   Impressions  ideal     Stop  dilu'ng  value  of   Dir   premium  pixels  by   Automated   Direct   Empty   5-­‐15%   premium   80%   20%   automated  adver'sing   85%       Run  premium  formats   only  on  premium  pixels   to  increase  revenue  per   pixel   Direct,  5-­‐15%   Direct,  0-­‐5%     Focus  your  direct  sales   Automated   non   Automated   team  on  premium  pixels   85-­‐95%   premium   95-­‐100%   only,  leave  non-­‐ premium  to  lean  and   mean  automated     Create  premium  long   term  rela'ons  with   adver'sing  partners   Source:  Average  adver'sing  data  Dutch  publishers,  Harvest  analyses   16  
  • 17. 1   2   A focus on increasing direct sales on premium pixels is clear, the average CPM delta vs. networks is ±1000% on these pixels Detailed  split  of  average  impressions  and  revenue  from  premium  pixels   Insights     6  'mes  more  banners  served  for  15%     more  revenue   15%   15%     Homepage  take-­‐overs  good  for  20%  of   business   30%   Networks       Delta  of  CPM  direct  sales  vs.  networks  >   85%   3000%   Other  Specials   85%   20%   Homepage  take-­‐overs   35%   15%   Impressions   Revenue   Revenue  detail   Source:  Average  adver'sing  data  Dutch  publishers,  Harvest  analyses   17  
  • 18. 1   2   Example from the field: good premium advertising is rather a cooperation with related companies than old school advertising Source:  Harvest  analyses   18   18  
  • 19. 1   2   Example from the field: good special ad integration without being ‘intrusive’ on premium inventory Integrated  companion  ads   Insights           Companion  ads  integrated  into  one  big,   though  discrete  ad     Complete  control  on  look  and  feel  because   these  ads  are  custom  made     While  the  ads  are  sold  for  a  premium  price,   they  are  not  intrusive  or  distrac'ng,  yet   give  good  ‘value  per  pixel’  for  adver'ser   Source:  Harvest  analyses   19  
  • 20. 1   2   Example from the field: make your premium inventory more premium, while still using regular formats with a twist Example   What   Benefit     Make  your  leaderboard  part  of  the     Leaderboard  literally  stands  out  of   header  by  let  it  overlap   header  which  increases  visibility  and   CTR  and  limits  ad  space  above   header     Posi'on  your  leaderboard  between     Leaderboard  draws  more  acen'on   the  naviga'on  and  first  ar'cle   and  s'll  looks  premium  by  playfully   melding  it  in  your  page     Customize  the  premium  posi'on  by     Using  the  both  the  spaces  at  the   ‘embracing’  the  header   outside  for  a  single  adver'ser   improves  visibility  and  recogni'on     Limit  the  header  ad  space  by  making     Ad  space  is  limited  but  ad  s'll  draws   an  unfolding  header  ad     acen'on  and  making  it  unfoldable   will  increase  visibility  and   interac'on   Source:  Harvest  analyses   20  
  • 21. 1   2   On top of the initial premium / non-premium strategic analyses, ongoing optimization of your advertising pixel is key to excel Measure   Implement   must  have:  Tools   must  have:  Skill   1.  State  of  the  art  tagging   1.  Clear  requirements   2.  Always  up  to  date  dashboard   2.  Minimized  TTM   3.  One  touch  own  drilling     Harvest  specialists  supports  your  webmaster   Harvest  builds  this  for  you   on  tweaks  and  builds  a  glossary   Analyse   Learn   must  have:  Smarts   must  have:  Eagerness   1.  Clear  KPIs   “Nothing  great  was  ever  achieved  without   2.  Understanding  of  drivers   enthusiasm”   3.  Analysis  templates     You  bring  this  to  the  table   Harvest  does  this  and  trains  your  people     Source:  Harvest  analyses   21  
  • 22. 1   2   A clear overview of all KPIs is crucial for ongoing professional optimizations Dashboard  example:  Conceptual   Monitor   Deep  dive   Source:  Harvest  proprietary  HTML  5.0  dashboard   22  
  • 23. 1   2   To tackle your long term advertising strategy, Harvest suggests a four step approach Analyse  and  divide   1   Make  a  premium  and     2   Implement  technical     3   Futureproof  your     4   inventory   non-­‐premium  ac+on  plan   and  opera+onal  changes   business   Ac+ons:   Ac+ons:   Ac+ons:   Ac+ons:     Ac'on  plan  for  premium     Ac'on  plan  for  premium     Implement  product  changes     Priori'zed  next  steps  in  hand-­‐ inventory  with  a.o.:   inventory  with  a.o.:   needed   over  plan   -­‐  Overview  of  poten'al     -­‐  Overview  of  poten'al       Define  HR  implica'ons  and  fill     Clear  ac'on  plan  to  perform   dream-­‐customers   dream-­‐customers   gaps  in  skills  through  training/   ongoing  op'miza'ons   -­‐  Ac'onable  clusters  of   -­‐  Ac'onable  clusters  of   support  in  hiring     Detailed  dashboard  for  KPIs  of   premium  inventory   premium  inventory     Create  new  sales  kit  for   all  adver'sing  revenue,  with   relevant  for  clear  target   relevant  for  clear  target   premium  adver'sing,  do  first   deep  dive  opportunity   adver'sers   adver'sers   roadshow     Solid  hand-­‐over  to  client  team   -­‐  High  level  direct  sales   -­‐  High  level  direct  sales     Set-­‐up  new  client  mee'ngs  in     Custom  trainings  to  fill  final   proposi'on  per  cluster   proposi'on  per  cluster   co-­‐crea'on  vs  sales  sexng   gaps  in  knowledge  and  skills   -­‐  Product  adjustments   -­‐  Product  adjustments     Develop  high  level     needed   needed   dashboards  for  tracking       Ac'on  plan  for  non-­‐premium     Ac'on  plan  for  non-­‐premium     Renew/change/break     inventory  with  a.o.:   inventory  with  a.o.:   contracts     -­‐  Improved  analy'cs  plan   -­‐  Improved  analy'cs  plan       -­‐  80/20  plan  on  effort/ -­‐  80/20  plan  on  effort/     output   output           Expected  result:   Expected  result:   Expected  result:   Expected  result:     Ac'on  plans  with  priori'zed     Ac'on  plans  with  priori'zed     First  changes  implemented,     Internal  team  ready  to  take   concrete  projects  ready  to   concrete  projects  ready  to   organiza'on  on  track  for  new   over  the  op'mized   take-­‐off   take-­‐off   strategy   adver'sing  pixels         Time:   Time:   Time:   Time:     4  weeks     4  weeks     4-­‐8  weeks     2-­‐4  weeks   23  
  • 24. Case example: Optimizing the advertising revenue for a global leading casual games platform Situa+on   Ac+ons   Results  achieved   Client   How  Harvest  helped     Over  EUR  500k  addi'onal  revenue     Casual  Games  Company     Perform  a  quick  scan  to  iden'fy  quick   from  quick  wins  iden'fied  and     wins  and  biggest  improvement  areas   realized  during  this  project   Challenge     Adver'sing  revenue  and  performance     Ran  quick  win  op'miza'on  projects     Annual  adver'sing  revenue    grew   was  low  compared  to  benchmarks,   (new  and  improved  adver'sing)   double  digit  numbers   while  investments  in  'me  and  effort   were  high     Strategic  assessment  of  adver'sing     Adver'sing  performance  (eCPM)     proposi'on  leading  to  high  level   improved  significantly     Objec+ve   adver'sing  strategy     Op'mize  adver'sing  in  terms  of     Adver'sing  team  involvement  shiqed   performance  and  revenue,  while     Redefined  the  premium  and  regular   from  mostly  tac'cal  to  more  strategic,   decreasing  the  investments  in  'me   adver'sing  inventory  on  the  playorm   moving  our  clients  adver'sing   and  focus   business  up  the  value  chain         Zoom  in  on  improvement  areas  to     Dura+on   iden'fy  subop'mal  processes  and     6  months   front-­‐end  and  back-­‐end     implementa'ons     Ran  mid-­‐long  term  improvement   projects  to  improve  adver'sement   relevance     24  
  • 25. Harvest serves an international portfolio of pure online players and click-and-brick companies    "Harvest  is  without  any  doubt  one  of  the  very  best  e-­‐consultancy  companies  in   the  world.  Excellent  knowledge  and  experAse  strategically,  tacAcally,  and   operaAonally,  always  with  clear  focus  on  top  line  results”     Francine  van  Dierendonck,  Sr.  Director  and  Head  Global  Philips  Flagship  Store   "The  moneAzaAon  quick  scan  that  Harvest  carried  out  for  Compare  Group   highlighted  tacAcal  improvements  with  direct  upside  and  a  strategic   opportunity.  The  Harvest  team  is  very  professional  and  has  great  knowledge   of  e-­‐retail  and  online  in  general.”     Ben  Kerkhof,  CEO  Compare  Group   "Harvest  supported  Experteer  in  their  go-­‐to-­‐market  in  the  Netherlands.  The   professionalism,  drive  and  in-­‐depth  knowledge  of  the  Dutch  online  were  key  to   the  success  of  the  project  and  the  launch  of  experteer.nl”   Nina  Zimmerman,  Head  of  Europe  Experteer   "Harvest  combines  a  strategic  view  on  creaAng  online  success  with  the  power   to  execute.  Passion  for  the  online  business,  dedicated  to  deliver  results.  And   above  all,  a  pleasure  to  work  with.”   Marc  de  Vries,  CEO  Hyves   25  
  • 26. Feel free to reach out to us for more information Harvest  –  Online  Business  Development       Herengracht  262-­‐266     1016  BV  AMSTERDAM     The  Netherlands     E:  info@harvestamsterdam.com     T:  +31  (0)  20  4277796     I:  www.harvestamsterdam.com   26