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FIRO-BFIRO-B
Interpersonal NeedsInterpersonal Needs
 Interpersonal Needs
 FIRO-B helps to assess this in 3 areas
Inclusion
Control
Affection
We need each other…We need each other…
 Inclusion
◦ forming new relationships
◦ associating with people
◦ determines the extent of contact
 Control
◦ decision-making
◦ influence and persuasion between people
◦ extent of power/dominance that a person seeks
 Affection
◦ emotional ties
◦ warm connections between people
◦ extent of closeness that a person seeks
FIRO-BFIRO-B
(C) Copyright Key Talent
Partners July 2012
www.keytalent-partners.com 01344
774 999
INCLUSIONINCLUSION
 Distinction
 Recognition
 Attention
 Participation
 Involved
 Association
 Acknowledgment
 Contact
 Belonging
 Acceptance
Characteristics associated with
the inter-personal need:
(C) Copyright Key Talent
Partners July 2012
www.keytalent-partners.com 01344
774 999
 Power
 Authority
 Influence
 Responsible
 Managerial
 Directive
 Leader
 Decisive
 Consistent
 Regulated
CONTROLCONTROL
Characteristics associated with
the inter-personal need:
(C) Copyright Key Talent
Partners July 2012
www.keytalent-partners.com 01344
774 999
 Personal
 Consensus-orientated
 Sensitive
 Empathetic
 Open
 Affirming
 Supportive
 Closeness
 Faithfulness
 Warmth
AFFECTIONAFFECTION
Characteristics associated with
the inter-personal need:
(C) Copyright Key Talent
Partners July 2012
www.keytalent-partners.com 01344
774 999
Relationship ManagementRelationship Management
 Inclusion
◦ How much do I create opportunities to meet/include them
in my activities?
◦ How much do I demonstrate our Team’s Vision & Values
to this person?
◦ How much do I want to be an invited participant at their
meetings?
◦ How much do I want to be a team player?
◦ What can I do differently?
(C) Copyright Key Talent
Partners July 2012
www.keytalent-partners.com 01344
774 999
Relationship ManagementRelationship Management
 Control
◦ How much do I try to direct the actions/ideas of this person?
◦ Do I fit with this person’s needs for Control or do we both
‘over control’?
◦ How much am I prepared to let this person get their way?
◦ How much am I prepared to be told what to do by them?
◦ What am I going to do differently to build a better
relationship?
(C) Copyright Key Talent
Partners July 2012
www.keytalent-partners.com 01344
774 999
Relationship ManagementRelationship Management
 Affection
◦ How much do I share about myself with this person?
◦ How often do I show this person I ‘like’ them?
◦ How do I react when this person attempts to build a
relationship with me?
◦ How much do I want a better working relationship with them?
◦ What am I going to do differently?
FIRO-BFIRO-B
• By William Schutz
•Interpersonal Needs Assessment
Describes/predicts behaviour
Quiz ...Quiz ...
“I enjoy taking
responsibility for making
things happen”
Expressed ControlExpressed Control
Quiz ...Quiz ...
“I don’t like being invited
to networking events”
Wanted InclusionWanted Inclusion
Quiz ...Quiz ...
“I don’t like to show how
I’m feeling at work”
Expressed AffectionExpressed Affection
Quiz ...Quiz ...
“I prefer to let others take
the lead”
Wanted ControlWanted Control
Quiz ...Quiz ...
“I enjoy listening to other
people’s personal
stories”
Wanted AffectionWanted Affection
Quiz ...Quiz ...
“I like to organise social
events”
Expressed ControlExpressed Control
Some ExampleSome Example
Scores ...Scores ...
Andrea Inclusion Control Affection Total
Expressed 7 3 5 15
Wanted 8 5 5 18
Total 15 8 10 Sum Score
33
Steve Inclusion Control Affection Total
Expressed 0 9 1 10
Wanted 1 0 4 5
Total 1 9 5 Sum Score
15
Some ExampleSome Example
Scores ...Scores ...Helen I C A
E 7 8 8
w 8 0 9
Simon I C A
E 5 9 3
w 1 0 6
Claire I C A
E 2 2 4
w 2 1 5
Some ExampleSome Example
Scores ...Scores ...Neil I C A
E 1 9 2
w 0 0 0
Shirin I C A
E 4 6 7
w 3 2 7
Max I C A
E 6 7 7
w 4 3 5

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Interpersonal Needs - Recognizing and Understanding Your FIRO-B Style

  • 2.  Interpersonal Needs  FIRO-B helps to assess this in 3 areas Inclusion Control Affection We need each other…We need each other…
  • 3.  Inclusion ◦ forming new relationships ◦ associating with people ◦ determines the extent of contact  Control ◦ decision-making ◦ influence and persuasion between people ◦ extent of power/dominance that a person seeks  Affection ◦ emotional ties ◦ warm connections between people ◦ extent of closeness that a person seeks FIRO-BFIRO-B
  • 4.
  • 5. (C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999 INCLUSIONINCLUSION  Distinction  Recognition  Attention  Participation  Involved  Association  Acknowledgment  Contact  Belonging  Acceptance Characteristics associated with the inter-personal need:
  • 6.
  • 7. (C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999  Power  Authority  Influence  Responsible  Managerial  Directive  Leader  Decisive  Consistent  Regulated CONTROLCONTROL Characteristics associated with the inter-personal need:
  • 8.
  • 9. (C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999  Personal  Consensus-orientated  Sensitive  Empathetic  Open  Affirming  Supportive  Closeness  Faithfulness  Warmth AFFECTIONAFFECTION Characteristics associated with the inter-personal need:
  • 10.
  • 11. (C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999 Relationship ManagementRelationship Management  Inclusion ◦ How much do I create opportunities to meet/include them in my activities? ◦ How much do I demonstrate our Team’s Vision & Values to this person? ◦ How much do I want to be an invited participant at their meetings? ◦ How much do I want to be a team player? ◦ What can I do differently?
  • 12. (C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999 Relationship ManagementRelationship Management  Control ◦ How much do I try to direct the actions/ideas of this person? ◦ Do I fit with this person’s needs for Control or do we both ‘over control’? ◦ How much am I prepared to let this person get their way? ◦ How much am I prepared to be told what to do by them? ◦ What am I going to do differently to build a better relationship?
  • 13. (C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999 Relationship ManagementRelationship Management  Affection ◦ How much do I share about myself with this person? ◦ How often do I show this person I ‘like’ them? ◦ How do I react when this person attempts to build a relationship with me? ◦ How much do I want a better working relationship with them? ◦ What am I going to do differently?
  • 14. FIRO-BFIRO-B • By William Schutz •Interpersonal Needs Assessment Describes/predicts behaviour
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  • 23. Quiz ...Quiz ... “I enjoy taking responsibility for making things happen” Expressed ControlExpressed Control
  • 24. Quiz ...Quiz ... “I don’t like being invited to networking events” Wanted InclusionWanted Inclusion
  • 25. Quiz ...Quiz ... “I don’t like to show how I’m feeling at work” Expressed AffectionExpressed Affection
  • 26. Quiz ...Quiz ... “I prefer to let others take the lead” Wanted ControlWanted Control
  • 27. Quiz ...Quiz ... “I enjoy listening to other people’s personal stories” Wanted AffectionWanted Affection
  • 28. Quiz ...Quiz ... “I like to organise social events” Expressed ControlExpressed Control
  • 29. Some ExampleSome Example Scores ...Scores ... Andrea Inclusion Control Affection Total Expressed 7 3 5 15 Wanted 8 5 5 18 Total 15 8 10 Sum Score 33 Steve Inclusion Control Affection Total Expressed 0 9 1 10 Wanted 1 0 4 5 Total 1 9 5 Sum Score 15
  • 30. Some ExampleSome Example Scores ...Scores ...Helen I C A E 7 8 8 w 8 0 9 Simon I C A E 5 9 3 w 1 0 6 Claire I C A E 2 2 4 w 2 1 5
  • 31. Some ExampleSome Example Scores ...Scores ...Neil I C A E 1 9 2 w 0 0 0 Shirin I C A E 4 6 7 w 3 2 7 Max I C A E 6 7 7 w 4 3 5

Notas del editor

  1. Helen has just replaced Simon. Claire is her PA
  2. Neil is the new head. Shirin and Max are deputies