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Bright Blue
Day
  Harnessing the
  potential of iPad for
MAG+
Seminar content
  business
DRAFT 1
   A Brighter Thinking Seminar
   31st May 2012
   Bedford Square, London




 31st May 2012
Introduction




Richard Calvert         Jeremy Baldwin    Richard West          David Ford
Bright Blue Day         Bright Blue Day   Mag+                  Bright Blue Day
The Tablet Imperative   The Content App   The Mag+ Experience   Applying it to B2B
The Tablet Imperative




Richard Calvert
Bright Blue Day
Content marketing is marketers
 becoming publishers; owning the
    media instead of renting it.
Attracting and retaining customers
   by creating/curating valuable,
compelling and relevant content to
   maintain or change behaviour.
 Joe Pulizzi, Founder of Junta42 and Content Marketing Institute quoted in B2B Content Marketing:
                       Formats, Distribution and Measurement. October 2011
Content is key in B2B

               9 out of 10 B2B organisations market with content

               51% of B2B marketers plan to increase their content
               marketing budgets within the next year

               On average marketers spend >25% of their budget on
               content marketing




                A key driver in the use of digital channels is the
               accessibility of technology, making the production
                   and distribution of content cost-effective.



2012 SEO Benchmark Report, eConsultancy
Hype Cycle 2010
Garther.com
Gartner.com



                             3D Flat panel
                             TVs & Display

                     Wireless Power                      Cloud Computing


               Augmented Reality
                                                           Gesture Recognition


                                     Speech-to-Speech
                                     Translation

                                 3D Printing
                                                                                                              Tablet PCs
          Mobile Robots                                         Micro Blogging
                                                                                                Location Aware
         Video Search                                                                                                   Speech recognition
                                                                                                   Applications

                                                                  E-bookreader                                 Electronic Paper
                                                                                                           Internet micropayment
                                                                      Video tele-presence

                                                                                                 Mobile application
               Computer-brain                                                                    stores
               interface                                                Public Virtual Worlds
          Human
          Augmentation




        Technology Trigger             Peak ofinflated
                                       Pocket inflated             Trough of disillusionment        Slope of           Plateau time
                                                                                                                      Plateau of
                                        expectations
                                       expectations                                                enlightment        of productivity
                                                                                                                      productivity
Years to mainstream adoption

   < 2 years         2-5 years           5-10 years       >10 years
Two years later we see mass adoption

                  Tablet shipment outpacing   Growth rate of iPad owners
                                              amongst mobile audience
                  notebooks by 10:1
                                                        Germany

                                                         + 50%
      132m        Tablet sales up to                    Italy
                  132 million in 2013
                                                         + 75%

                                                        UK
                  44% could not be             Feb                         Jan
                                                         + 115%
                  separated from tablet        2011                        2012
                                                        France

                  15% of men would give up               + 95%
                  car to keep tablet
                                                        Spain

                                                         + 37%
                   25% of women would
                   give up sex

Yahoo 2012
Cisco IBSG Horizons Study
Impact on working life
   Today’s B2B buyers are adopting...mobile platforms
   to consume information and conduct purchase
   research


             90% of professional owners use   95% of organisations allow
             it for work                      employee owned devices

             60% use it primarily for work    76% said they were great for
                                              business
             90% of said tablet increased
             productivity                     24% of SMEs supply
                                              employees with tablet
             3.3 connected devices per
             employee by 2014



Cisco IBSG Horizons Study
Practicality and convenience drive adoption
Usage throughout the day
                 During a Typical Day,
                 at What Times Do You Usually Use Your Device?               Laptop/ Desktop        Smartphone          Tablet
           70%

           60%

           50%

           40%
           30%

           20%

           10%

           0%
                  6AM–8:59AM   9AM–11:59AM   12PM–2:59PM   3PM–5:59PM   6PM–8:59PM    9PM–11:59PM    12AM–2:59AM   3AM–5:59AM




             42% of tablet users say tablets                                                   72% of tablet users report Dual
             ‘allow me to explore new things’                                                  Screen behaviour with TV

             63% of tablet users in the UK                                              51% use a tablet to fill what
             agreed that it is easier to                                                would previously have been
             access media content on a                                                  ‘dead time’
             tablet than on a mobile or
             laptop/desktop

IAB 2012
Tablets join worlds and shift paradigms

                 Geography




       Fast       Intimacy     Slow



                  Curation
Tablets offer new opportunities to engage
with content in new ways

• Accessing content is no longer time constrained

• Content can be integrated into cross-channel, multi-screen
  conversations

• Businesses are able to offer unique depth of engagement to
  better engage senior stakeholders and decision makers
  when and where it matters

• Ability to repurpose and reuse content across audiences and
  locations

• Deliver value across protracted sales and re-purchase cycles
We have a clear opportunity to
leverage tablets to deliver compelling
and effective content and services to
      customers, prospects and
 employees across an engaging and
     convenient digital platform.
What are the options?




Jeremy Baldwin
Bright Blue Day
The rise of the app economy?



  The growth of smartphones and tablets fuelled a whole new economy
  with shift from web to app platforms:



          $38
          billion

     App market         App economy              1 billion Android App
     estimated to       drives half a            downloads in 2011
     be $38 billion     million jobs in US
     by 2015




TechNet
The rise of the app economy?

 But whilst consumer and social apps enjoy all the buzz there is massive
 investment from B2B:



                                                          £590K



                                  25%
  43%     42%

 43% of businesses          25% growth in            Average investment
 are currently creating     Mobile Enterprise        in mobile projects
 apps for customers         Applications             will rise to £590K in
 42% for employees                                   next 18 months


IDC
2 App ‘flavours’


Utility Apps               Content Apps
Add value by helping       Apps that add value by
people to do things more   giving more convenient
efficiently, to be more     and compelling access to
productive.                content that drives
                           stakeholder engagement.
Rise of the content app
• Tablet is a natural device for ‘slow’ content like
  books, articles, magazines and video.




• Offers convenient and enhanced experience
  through interactivity, rich media and connectivity.

• Opportunity for B2B marketers is to create
  experiences dedicated to the tablet that drive
  deeper engagement with stakeholders.
Many are already taking it...
There is a clear need for a tablet
          content strategy.

Not just as an adjunct to web, mobile
 or offline plans, but as a channel in
             its own right.
...but not in isolation




          Coherence            Synchronisation   Screen sharing




         Device shifting       Complementarity     Simultaneity
Courtesy of Christophe Stoll
App options
Many ways to create the content experiences, and this complexity
makes it hard to know where to invest.
But there are some clues....
                                         OPEN                     CLOSED
                                         (browser/desktop)        (app	
  store)




                               CONTENT
                                          Adapted                     Published
                                          Website                     App



                                                         hybrid
                               UTILITY




                                            Web                       Native
                                            App                       App
Choosing a platform for content apps
                                               recency               Italy




                                                                                       PUBLISHED	
  APP
                                              replication
               WEB	
  APP




                                                                      UK
                                            completeness


                                               technical
                                                                     France


 Web content apps are about finding,                         Published content apps are designed for deeper, more
 distributing, organising and sharing content.              considered consumption. The enjoyment and value
 The container is less important, the value is in           comes from the complete pixel perfect experience.
 the content itself.
It is all about the kind of
experience you want to create.
   This comes from detailed
understanding of audience, their
   expectations and needs.
We have a clear opportunity to
     deliver compelling, rich,
    interactive and connected
    content experiences in an
  efficient and measurable way
that leverages existing skills and
              assets.
The Mag+ Experience




Richard West
Mag+
A huge varierity of apps




                           ...
                            magplus.com
Credentials so far

  Digital Magazine of the Year
                 Popular Science+ awarded by
                             MIN Online (U.S.)



       Tablet App of the Year 
                 Popular Science+ awarded by
                             MIN Online (U.S.)


 Innovator of the Year award
          Bonnier Corp (U.S.) awarded by the
         Publishing Executive Magazine (U.S.)




                                                 magplus.com
Mag+ Philosophy

     It’s about recreating the
1    experience: immersive,
     intimate, easy.

     Make content that feels
2    like it was made for this
     device.

     Create a simple and flexible
3    system that lets creators do
     what they do best: designing
     pages, telling stories,
     connecting with readers.
                                    magplus.com
Show me




          magplus.com
Mag+ overview

  Create            Produce   Publish   AppStore   Android market   Enterprise




 plug in            produce   publish




           Review




                                                                        magplus.com
Research Methods




                   magplus.com
Corporate customers

• Sandvik         • Sybase
• Telenor         • Ericsson
• SKF             • Thule
• IC Company      • Nato
• ABB             • Volkswagen
• Ernst & Young   • Toyota
• Unilever        • Thule
• TetraPak



                                 magplus.com
Why tablet publishing?

• New market opportunities
• Increased quality, package and design content
• Cost effective distribution
• Efficient communication (push/online/offline)
• Easy to get started (test and evaluate)
• Low entry of barrier (no initial cost)
• Accurate information available
• Engaging the customer/employee
                                                  magplus.com
Application in B2B marketing




David Ford
Bright Blue Day
The app becomes a new channel?

Approach can be applied to:

•   Existing publications
•   Existing communication assets
•   Face to face presentations
•   Company reports
•   Internal communications

...or completely new content-led services
Direct connection to your audience

        Customers and
            prospects
          Deeper engagement
            building on-going
            relationships and               Employees
           enhanced revenue                 aligned and productive
                                            workforce


        Investment
        community
Accurate, up-to-date and
      detailed picture of       Management
   corporate activity and       Greater clarity and insight
            performance         from enhanced customer
                                and stakeholder interaction
                                and data
Bright Blue Day



              Content                  Content
              Planning                 Production

  Content                 Experience                Publish
  strategy                Design

             Touchpoint                Issue
             Planning                  Production
Already out there
Let’s Play!

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Harnessing Potential of iPads for Business Content

  • 1. Bright Blue Day Harnessing the potential of iPad for MAG+ Seminar content business DRAFT 1 A Brighter Thinking Seminar 31st May 2012 Bedford Square, London 31st May 2012
  • 2. Introduction Richard Calvert Jeremy Baldwin Richard West David Ford Bright Blue Day Bright Blue Day Mag+ Bright Blue Day The Tablet Imperative The Content App The Mag+ Experience Applying it to B2B
  • 3. The Tablet Imperative Richard Calvert Bright Blue Day
  • 4. Content marketing is marketers becoming publishers; owning the media instead of renting it. Attracting and retaining customers by creating/curating valuable, compelling and relevant content to maintain or change behaviour. Joe Pulizzi, Founder of Junta42 and Content Marketing Institute quoted in B2B Content Marketing: Formats, Distribution and Measurement. October 2011
  • 5. Content is key in B2B 9 out of 10 B2B organisations market with content 51% of B2B marketers plan to increase their content marketing budgets within the next year On average marketers spend >25% of their budget on content marketing A key driver in the use of digital channels is the accessibility of technology, making the production and distribution of content cost-effective. 2012 SEO Benchmark Report, eConsultancy
  • 6. Hype Cycle 2010 Garther.com Gartner.com 3D Flat panel TVs & Display Wireless Power Cloud Computing Augmented Reality Gesture Recognition Speech-to-Speech Translation 3D Printing Tablet PCs Mobile Robots Micro Blogging Location Aware Video Search Speech recognition Applications E-bookreader Electronic Paper Internet micropayment Video tele-presence Mobile application Computer-brain stores interface Public Virtual Worlds Human Augmentation Technology Trigger Peak ofinflated Pocket inflated Trough of disillusionment Slope of Plateau time Plateau of expectations expectations enlightment of productivity productivity Years to mainstream adoption < 2 years 2-5 years 5-10 years >10 years
  • 7. Two years later we see mass adoption Tablet shipment outpacing Growth rate of iPad owners amongst mobile audience notebooks by 10:1 Germany + 50% 132m Tablet sales up to Italy 132 million in 2013 + 75% UK 44% could not be Feb Jan + 115% separated from tablet 2011 2012 France 15% of men would give up + 95% car to keep tablet Spain + 37% 25% of women would give up sex Yahoo 2012 Cisco IBSG Horizons Study
  • 8. Impact on working life Today’s B2B buyers are adopting...mobile platforms to consume information and conduct purchase research 90% of professional owners use 95% of organisations allow it for work employee owned devices 60% use it primarily for work 76% said they were great for business 90% of said tablet increased productivity 24% of SMEs supply employees with tablet 3.3 connected devices per employee by 2014 Cisco IBSG Horizons Study
  • 10. Usage throughout the day During a Typical Day, at What Times Do You Usually Use Your Device? Laptop/ Desktop Smartphone Tablet 70% 60% 50% 40% 30% 20% 10% 0% 6AM–8:59AM 9AM–11:59AM 12PM–2:59PM 3PM–5:59PM 6PM–8:59PM 9PM–11:59PM 12AM–2:59AM 3AM–5:59AM 42% of tablet users say tablets 72% of tablet users report Dual ‘allow me to explore new things’ Screen behaviour with TV 63% of tablet users in the UK 51% use a tablet to fill what agreed that it is easier to would previously have been access media content on a ‘dead time’ tablet than on a mobile or laptop/desktop IAB 2012
  • 11. Tablets join worlds and shift paradigms Geography Fast Intimacy Slow Curation
  • 12. Tablets offer new opportunities to engage with content in new ways • Accessing content is no longer time constrained • Content can be integrated into cross-channel, multi-screen conversations • Businesses are able to offer unique depth of engagement to better engage senior stakeholders and decision makers when and where it matters • Ability to repurpose and reuse content across audiences and locations • Deliver value across protracted sales and re-purchase cycles
  • 13. We have a clear opportunity to leverage tablets to deliver compelling and effective content and services to customers, prospects and employees across an engaging and convenient digital platform.
  • 14. What are the options? Jeremy Baldwin Bright Blue Day
  • 15. The rise of the app economy? The growth of smartphones and tablets fuelled a whole new economy with shift from web to app platforms: $38 billion App market App economy 1 billion Android App estimated to drives half a downloads in 2011 be $38 billion million jobs in US by 2015 TechNet
  • 16. The rise of the app economy? But whilst consumer and social apps enjoy all the buzz there is massive investment from B2B: £590K 25% 43% 42% 43% of businesses 25% growth in Average investment are currently creating Mobile Enterprise in mobile projects apps for customers Applications will rise to £590K in 42% for employees next 18 months IDC
  • 17. 2 App ‘flavours’ Utility Apps Content Apps Add value by helping Apps that add value by people to do things more giving more convenient efficiently, to be more and compelling access to productive. content that drives stakeholder engagement.
  • 18. Rise of the content app • Tablet is a natural device for ‘slow’ content like books, articles, magazines and video. • Offers convenient and enhanced experience through interactivity, rich media and connectivity. • Opportunity for B2B marketers is to create experiences dedicated to the tablet that drive deeper engagement with stakeholders.
  • 19. Many are already taking it...
  • 20. There is a clear need for a tablet content strategy. Not just as an adjunct to web, mobile or offline plans, but as a channel in its own right.
  • 21. ...but not in isolation Coherence Synchronisation Screen sharing Device shifting Complementarity Simultaneity Courtesy of Christophe Stoll
  • 22. App options Many ways to create the content experiences, and this complexity makes it hard to know where to invest. But there are some clues.... OPEN CLOSED (browser/desktop) (app  store) CONTENT Adapted Published Website App hybrid UTILITY Web Native App App
  • 23. Choosing a platform for content apps recency Italy PUBLISHED  APP replication WEB  APP UK completeness technical France Web content apps are about finding, Published content apps are designed for deeper, more distributing, organising and sharing content. considered consumption. The enjoyment and value The container is less important, the value is in comes from the complete pixel perfect experience. the content itself.
  • 24. It is all about the kind of experience you want to create. This comes from detailed understanding of audience, their expectations and needs.
  • 25. We have a clear opportunity to deliver compelling, rich, interactive and connected content experiences in an efficient and measurable way that leverages existing skills and assets.
  • 27. A huge varierity of apps ... magplus.com
  • 28. Credentials so far Digital Magazine of the Year Popular Science+ awarded by MIN Online (U.S.) Tablet App of the Year  Popular Science+ awarded by MIN Online (U.S.) Innovator of the Year award Bonnier Corp (U.S.) awarded by the Publishing Executive Magazine (U.S.) magplus.com
  • 29. Mag+ Philosophy It’s about recreating the 1 experience: immersive, intimate, easy. Make content that feels 2 like it was made for this device. Create a simple and flexible 3 system that lets creators do what they do best: designing pages, telling stories, connecting with readers. magplus.com
  • 30. Show me magplus.com
  • 31. Mag+ overview Create Produce Publish AppStore Android market Enterprise plug in produce publish Review magplus.com
  • 32. Research Methods magplus.com
  • 33. Corporate customers • Sandvik • Sybase • Telenor • Ericsson • SKF • Thule • IC Company • Nato • ABB • Volkswagen • Ernst & Young • Toyota • Unilever • Thule • TetraPak magplus.com
  • 34. Why tablet publishing? • New market opportunities • Increased quality, package and design content • Cost effective distribution • Efficient communication (push/online/offline) • Easy to get started (test and evaluate) • Low entry of barrier (no initial cost) • Accurate information available • Engaging the customer/employee magplus.com
  • 35. Application in B2B marketing David Ford Bright Blue Day
  • 36. The app becomes a new channel? Approach can be applied to: • Existing publications • Existing communication assets • Face to face presentations • Company reports • Internal communications ...or completely new content-led services
  • 37. Direct connection to your audience Customers and prospects Deeper engagement building on-going relationships and Employees enhanced revenue aligned and productive workforce Investment community Accurate, up-to-date and detailed picture of Management corporate activity and Greater clarity and insight performance from enhanced customer and stakeholder interaction and data
  • 38. Bright Blue Day Content Content Planning Production Content Experience Publish strategy Design Touchpoint Issue Planning Production