14. “When it comes to the future, there are three kinds of people: those who let it happen, those who make it happen, and those who wonder what happened.” (John M. Richardson, Jr.)
15.
16. In 1997, Bank of America was acquired by Nations Bank
29. Where Customers Want and Need Us to Be 6,100 Banking Centers 5,000+ Affinity Groups 1M Users Can reach 75% wireless subscribers Customer 24M Active Online Users 18,500 ATMs 2.6B Contacts 22
62. BAC has pledged to spend billions on projects that it considers “GREEN” Supplied all of its employees with cash incentives to buy “HYBRID VEHICLES” Disaster relief fund Donated money to help “HEALTH CENTRES” Provide mortgage, support small business & create jobs in “disadvantaged neighborhoods”
66. OCI award presented by PDMA In 2007 Diversity Inc. ranked BAC as #1 ITSMF recognized BAC as “2007 Organization of the year” National Black MBA Association awarded BAC as “2006 Company of the year”
67. How do they innovate? 10 20 30 40 2006 2007 2008 The emergence of financial services as innovators? 1 Business Week’s 50 Most Innovative Companies (2005 – 2008) 5 15 25 35 45 50 2005 46