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Chapter 12 Human Resource Management
- 1. Chapter 12 HUMAN RESOURCE MANAGEMENT © 2003 Pearson Education Canada Inc. 12.1
- 5. EXAMPLES OF HIGH-PERFORMANCE WORK PRACTICES (Exhibit 12.1) 12.5
- 7. HUMAN RESOURCE MANAGEMENT PROCESS (Exhibit 12.2) 12.7 Compensation and Benefits Career Development Performance Management Human Resource Planning Recruitment Decruitment Selection Identification and selection of competent employees Orientation Training Adapted and competent employees with up-to-date skills and knowledge Competent employees who are capable of sustaining high performance over the long term Environment Environment
- 10. JOB ANALYSIS PROCESS 12.10 Employee diaries Job ‘experts’ identify major job characteristics Job Analysis Direct observation of the worker Structured questionnaire Filming workers on the job Interviewing employees in groups Interviewing employees individually
- 13. MAJOR SOURCES OF POTENTIAL JOB CANDIDATES (Exhibit 12.4) 12.13
- 15. DECRUITMENT OPTIONS (Exhibit 12.5) OPTION DESCRIPTION Firing Layoffs Attrition Transfers Reduced workweeks Early retirements Job sharing Permanent involuntary termination Temporary involuntary termination Not filling openings Moving employees to job openings Working fewer hours per week Providing incentives for people to retire before normal retirement Having employees share one full- time job 12.15
- 17. Correct Decision Accept Error Correct Decision Reject Error SELECTION DECISION OUTCOMES (Exhibit 12.6) 12.17 © 2003 Pearson Education Canada Inc. Accept Reject Selection Decision Later Job Performance Unsuccessful Successful
- 20. QUALITY OF SELECTION DEVICES AS PREDICTORS (Exhibit 12.10) 12.20
- 27. FACTORS THAT INFLUENCE COMPENSATION/BENEFITS (Exhibit 12.13) Level of Compensation and Benefits © 2003 Pearson Education Canada Inc. 12.27 Unionization Employee’s tenure and performance Kind of job performed Size of company Management philosophy Kind of business Geographical location Labour or capital-intensive Company profitability
- 30. SOME SUGGESTIONS FOR A SUCCESSFUL MANAGEMENT CAREER (Exhibit 12.14) 12.30 © 2003 Pearson Education Canada Inc.
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