Quality Management System of fictional company

1. P R E S E N T E D B Y :
R O Y L U N S F O R D
M A R L A I N A L Y O N
D A V I D M I L L E R
P A M E L A O R E L L A N A
D E R R I C K R E E V E S
Hartman Industries, LLC

2. • 3 P L A S T I C S M A N U F A C T U R I N G P L A N T
• 1 C E N T R A L I Z E D R & D D E P T . W I T H I N
H E A D Q U A R T E R S
• B R I N G R & D H O M E T O S P E C I A L I Z E
• B E Y O N D I S O 9 0 0 0 / S I X S I G M A
• M A L C O L M B A L D R I G E A W A R D
• S O L U T I O N – E . R . P .
Proposed Quality Management System

3.  S E V E N P O I N T S
• Leadership
• Strategic Planning
• Customer and Market Focus
• Measurement, Analysis, and Knowledge Management
• Workforce Focus
• Process Management
 R E S U L T S !
E.R.P. Requirements.

4.  Benefits of Quality Management
System
Leadership
Strategic Planning
Customer Market Focus
Measurement, Analysis and
Knowledge Management
Workforce Focus
Process Management
Results

5.  Overall Benefits
Efficient Leadership
Streamline operation of
interaction and communication
New customers and stronger
loyalty of existing customers
Clear perception of vision and
mission statement

6. Statistical Process Control
 Commitment to SPC
 Create a committee to
analyze Issues
 Teams – Finance –
Manufacturing-
Engineering- Quality
Assurance
 Team Functions

7. Quality Assurance Tool Integration
 Kaizen Checklists
 Cause and Effect
Diagram
 Pareto Charts
 Histograms
 Stratification

8. Hartman Industries R&D
China Georgia Michigan
Centralized R&D
Six Sigma

9. Hartman Industries R&D New
Process Management
Results
Workforce Focus
Measurement, Analysis, Knowledge Management
,
Market Focus
Strategic Planning
ERP System
Customer &
Leadership
China Georgia California

10. QUESTIONS??
Conclusion