The document summarizes the results of a workshop on practicing excellent UX in agile environments. Participants identified enablers, inhibitors, and other challenges through brainstorming on post-it notes. The top enablers were found to be collaborative culture, a dynamic work environment, and motivation. The biggest inhibitors were lack of customer buy-in and company culture not aligned with agile, and backlogs not maintaining a clear product vision. Maintaining a developer-focused mindset and ensuring skills and resources were also identified as key challenges.

1. Practicing Excellent UX in Agile
A Practitioner’s Workshop:
Summary of Results
Facilitated and summarized by:
Elvi R. Nissen (elvi@rohde-nissen.dk)
Ulrik H. Gade (uhg@ulrikgade.dk)
20-21. april 2012 UXCampCPH: Practicing Excellent UX in Agile Workshop

2. Focus of Kiteboard Exercise
With respect to doing a great job, and feeling great
as an agile UX’er, brainstorm the main:
Inhibitors (red PostIts)
Enablers/opportunities (green PostIts)
Other issues/challenges (blue PostIts)
• Don’t criticize, build on the ideas of others
• The group with most notes gets a (small) prize!
20-21. april 2012 UXCampCPH: Practicing Excellent UX in Agile Workshop

3. Posters
Guess who took the yummy
chocolate prize for most notes?
20-21. april 2012 UXCampCPH: Practicing Excellent UX in Agile Workshop

4. 20-21. april 2012 UXCampCPH: Practicing Excellent UX in Agile Workshop

5. 20-21. april 2012 UXCampCPH: Practicing Excellent UX in Agile Workshop

6. 20-21. april 2012 UXCampCPH: Practicing Excellent UX in Agile Workshop

7. 20-21. april 2012 UXCampCPH: Practicing Excellent UX in Agile Workshop

8. 20-21. april 2012 UXCampCPH: Practicing Excellent UX in Agile Workshop

9. Summary of Results
As interpreted by the facilitators
(Apologies for any misunderstandings!
20-21. april 2012 UXCampCPH: Practicing Excellent UX in Agile Workshop

10. Enablers
Top three (total dot votes in parentheses):
• Collaborative culture (28)
• Dynamic (16)
• Motivation (10), Tools (10)
Runners-up:
• Concrete (4)
• Sprint zero (2)
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11. Inhibitors
Top three (total dot votes in parentheses):
• Customer buy-in/company culture (20)
• Backlog fragments product vision (19)
• Inadequate skills (13)
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12. Inhibitors
Runners-up:
• Prototypes get too complicated =
difficult/time consuming to change (5 dots)
• Method created by developers for developers
(5)
• Wrong tools (4)
• Sprint zero (3 dots)
• Planning (2)
March 7, 2012 Lean kanban & agile UX intro 12

13. Other Issues/Challenges
Top three (total dot votes in parentheses):
• "Developer" manifesto (24)
• Backlog fragments product vision (21)
• Very people dependent (11)
Runners-up:
• Inadequate skills (6)
• Customer vs. user (5)
• Contract rules (4)
• Platforms (1)
March 7, 2012 Lean kanban & agile UX intro 13

14. The Gory Detail
Check out Xmind, PDF or PNG file if you want to zoom in
March 7, 2012 Lean kanban & agile UX intro 14