The presentation below is my humble attempt to demonstrate that the basic needs of an enterprise is remarkably similar to that as an individual. Your thoughts?
6. • You charge for the demonstrated outcome customer achieves
Transformation – Wisdom
• You charge for the time customers spend with you
Experiences – Knowledge
• You charge for the activities you execute
Services – Information
• You charge for tangible things.
Goods – Data
• You charge for stuff
Commodities – Noise
Understanding of Solutions
12. Industry Example: Introduce The
Toyota Way Fieldbook
by Jeffrey Liker and David Meier
Co-authors Jeffrey Liker and David Meir, co-
authors of The Toyota Way Fieldbook created
the pyramid of the Supplier Partnering
Hierarchy of Toyota that consisted of these 7
steps:
13. Kaizen & Learning
Joint Improvement
Information Sharing
Compatible Capabilities
Control Systems
Interlocking Structures
Mutual Understanding
7 Step Hierarchy
of Toyota Supplier Partnering
Principle of Lean Marketing:
Mirror Customer Decision Making Process
14. • Shared Lessons, PDCA, Cost Reduction
Kaizen & Learning
• VA/VE, Supplier Develop, Study Groups
Joint Improvement
• Data Collect, Common Language, Timely Communications
Information Sharing
• Eng. Excellence, Oper. Excellence, Problem Solving
Compatible Capabilities
• Measures, Feedback, Target Pricing, Cost Mgrmt
Control Systems
• Alliance, Interdependence, Parallel Sourcing
Interlocking Structures
• Trust, Respect, Mutual Prosperity, Genchi Genbutsu
Mutual Understanding
Understanding of Supplier Hierarchy
15. Kaizen & Learning
Joint Improvement
Information Sharing
Compatible Capabilities
Control Systems
Interlocking Structures
Mutual Understanding
Creating a marketing perspective
19. Kaizen & Learning
Joint Improvement
Information Sharing
Compatible Capabilities
Control Systems
Interlocking Structures
Mutual Understanding
Understand
Your Customer Experience
20. Kaizen & Learning
Joint Improvement
Information Sharing
Compatible Capabilities
Control Systems
Interlocking Structures
Mutual Understanding
PDCA
PDCA
PDCA
PDCA
PDCA
PDCA
PDCA
Continuously Improve your marketing
23. Visit the Business901
Website
Podcast with Authors, Industry Practitioners and Leading Thought Leaders
Our Mission is to bring Continuous Improvement
to Sales and Marketing.