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Web Page Design – eCommerce                Approved 1/29/05

  This course prepares students with work-related skills for advancement
  into postsecondary education or industry. Course content includes
  exposure to Web design in ecommerce with marketing, customer
  relations, and commercial Web site publication. The course content
  provides students the opportunity to acquire fundamental skills in
  practical application of Web development, leadership, and interpersonal
  skill development. Laboratory facilities and experiences simulate those
  found in the Web page design and Web page construction industry. This
  course correlates to the CIW certification “Web eCommerce.”



Recommendation Prerequisite: Algebra I or Technical Algebra
Suggested Prerequisite:        Web Page Design – Site Designer
Recommended Credits: 1

Recommended Grade Levels: 11, 12




                                      1
Web Page Design – eCommerce                  Approved 1/29/05
Standard 1.0

     Students will analyze Internet etiquette on the World Wide Web.

Standard 2.0

     Students will demonstrate awareness of marketing and on-line product
     promotion skills.

Standard 3.0

     Students will analyze business-to-business eCommerce concepts.

Standard 4.0

     Students will evaluate various “industry standard” site building software.

Standard 5.0

     Students will evaluate site usability and customer relationship
     management concepts.

Standard 6.0

     Students will analyze high-performance customer-oriented frameworks.

Standard 7.0

     Students will evaluate the process of commercial Web site publishing.

Standard 8.0

     Students will access and compare various domain hosting services.

Standard 9.0

     Students will analyze current market rates for commercial Web site design
     hosting and maintenance.

Standard 10.0

     Students will demonstrate leadership, citizenship, and teamwork skills
     required for success in the school, community, and workplace.




                                       2
Web Page Design – eCommerce                     Approved 1/29/05
Course Description:

      This course prepares students with work-related skills for advancement
      into postsecondary education or industry. Course content includes
      exposure to Web design in ecommerce with marketing, customer relations,
      and commercial Web site publication. The course content provides
      students the opportunity to acquire fundamental skills in practical
      application of Web development, leadership, and interpersonal skill
      development. Laboratory facilities and experiences simulate those found in
      the Web page design and Web page construction industry. This course
      correlates to the CIW certification “Web eCommerce.”



Standard 1.0

      Students will analyze Internet etiquette on the World Wide Web.

Learning Expectations

The student will:

     1.1       Analyze Internet etiquette with regard to spamming, copyright, copyright
               infringement, and responsibilities for materials published for public
               viewing. Evaluate various Internet guards and programs intended to
               monitor and/or censor Internet viewing by minors.
     1.2       Evaluate means to protect intellectual property and limit liability
     1.3       Analyze international issues.
     1.4       Evaluate how to take legal action to protect a brand.

Student Performance Indicator: Evidence Standard Is Met

The student:
     1.1A      Conducts research on spamming, copyright, copyright infringement, and
               responsibilities for materials published for public viewing.
     1.1B      Researches key legislation and legal precedents.
     1.2       Assesses the abilities of commercial Web browser censorship settings
               and various programs and rating associations available on the Web.
     1.3       Demonstrates means to protect intellectual property and diminishes
               liability.
     1.4       Reports on issues concerning jurisdiction, customs, Internet taxation, and
               International tax and tariffs.
     1.5       Charts a procedure to protect a brand.

Sample Performance Tasks
      •     Prepare a research document with regard to current laws and etiquette
            concerning spamming, copyright, copyright infringement, and
            responsibilities for materials published for public viewing.
                                             3
Web Page Design – eCommerce                    Approved 1/29/05
      •    Provide possible solutions for minors controlled access to non-rated, and
           adult rated Internet sites. Prepare and present research findings to the
           class, school, and community.
      •    Develops an informative presentation on international issues concerning
           Internet use. Present the information to school and community groups.

Integration Linkages

      CIW Ecommerce Web Design Certification Standards, Art & Design, Art, Internet
      Navigation Skills, Photography, Math, Language Arts, Secretary’s Commission
      on Achieving Necessary Skills (SCANS), United States Department of Defense,
      Information Technology, Computer Application Skills, Computer Architecture,
      Computer Networking, Information Technology Infrastructure, Digital Imaging,
      Animation and Visualization, SkillsUSA, Career Management Success, Future
      Business Leaders of America, Business Professionals of America




                                         4
Web Page Design – eCommerce                       Approved 1/29/05

Standard 2.0

      Students will demonstrate awareness of marketing and on-line product
      promotion skills.

Learning Expectations

The student will:
     2.1     Demonstrate the use of demographics, psychographics and audience data
             in achieving marketing goals.
     2.2     Conduct effective online product promotions in both global (mass) and
             niche (micro) markets.
     2.3     Develop and effectively place banner ads.
     2.4     Analyze banner exchange and referrer programs.
     2.5     Evaluate alternative promotion methods, including search engine
             placement, e-mail, and offline product promotion.
     2.6     Evaluate market growth drivers and barriers.
     2.7     Analyze Web marketing strategies and goals.
     2.8     Examine factors that affect ecommerce implementations, including
             product distribution and availability, product pricing, and the selling of hard
             versus soft goods.

Student Performance Indicator: Evidence Standard Is Met
The student:
     2.1     Evaluates a target population according to established marketing goals.
     2.2     Develops a sample online marketing and product promotion project.
     2.3     Designs banner ads for an established theme.
     2.4     Provides a banner exchange program with a sample company.
     2.5     Comprehends proper Meta-naming conventions for search engine
             placement.
     2.6     Distinguishes between Web marketing strategies.
     2.7     Examines various eCommerce implementations.

Sample Performance Tasks
      •     Given the parameters for a sample Web based project, determine the steps
            necessary to develop the project within the specified sample company's
            guidelines.
      •     Given a target audience, develop appropriate marketing goals for a sample
            project. For this project, develop marketing and product promotion
            strategies.




                                            5
Web Page Design – eCommerce               Approved 1/29/05

Integration Linkages
      CIW Ecommerce Web Design Certification Standards, Art & Design, Art, Internet
      Navigation Skills, Photography, Math, Language Arts, Secretary’s Commission
      on Achieving Necessary Skills (SCANS), Information Technology, Computer
      Application Skills, Computer Architecture, Computer Networking, Information
      Technology Infrastructure, Digital Imaging, Animation and Visualization,
      SkillsUSA, Career Management Success, Future Business Leaders of America,
      Business Professionals of America




                                         6
Web Page Design – eCommerce                    Approved 1/29/05

Standard 3.0
      Students will analyze business-to-business eCommerce concepts.

Learning Expectations

The student will:
     3.1       Evaluate Electronic Data Interchange (EDI) and Internet EDI.
     3.2       Analyze EDI provisions for business security.
     3.3       Analyze the relationship between EDI and the Extensible Markup
               Language (XML).
     3.4       Evaluate Open Buying on the Internet (OBI) technologies and elements.
     3.5       Comprehend and apply the Open Trading Protocol (OTP).
     3.6       Evaluate business to business concepts.

Student Performance Indicator: Evidence Standard Is Met

The student:
     3.1    Differentiates between different business models.
     3.2    Demonstrates the use of security elements of EDI.
     3.3    Evaluates the relationship between EDI and XML.
     3.4    Integrates OBI technologies and elements.
     3.5    Applies the principles of Open Trading Protocol.
     3.6    Comprehends and applies various business-to-business concepts
             including; portals and hubs, supply chain, procurement, freight and
             shipping, language translation, localization, as well as interoffice
             productivity and cost reduction tools.

Sample Performance Tasks
      •    Examine the various eCommerce models and compare the various types.
           Develop sample strategies that incorporate each of the model areas.
      •    Make sample project scope requirements that include each of the
           Ecommerce model areas.

Integration Linkages
      CIW Ecommerce Web Design Certification Standards, Art & Design, Art, Internet
      Navigation Skills, Photography, Math, Language Arts, Secretary’s Commission
      on Achieving Necessary Skills (SCANS), United State Department of Defense,
      Information Technology, Computer Application Skills, Computer Architecture,
      Computer Networking, Information Technology Infrastructure, Digital Imaging,
      Animation and Visualization, SkillsUSA, Career Management Success, Future
      Business Leaders of America, Business Professionals of America




                                           7
Web Page Design – eCommerce                       Approved 1/29/05

Standard 4.0

      Students will evaluate various “industry standard” site building software.

Learning Expectations

The student will:
     4.1       Evaluate commercial off-the-shelf (COTS) products.
     4.2       Evaluate open systems emphasis.
     4.3       Clarify the use of commercial off-the-shelf (COTS) and creation of open
               systems and other non-developmental items (NDI) through the use of
               interface standards.
     4.4       Evaluate features and utilities available with commercial off-the-shelf
               (COTS) Web building software.
     4.5       Analyze Ecommerce eCommerce site development and deployment
               software.
     4.6       Evaluate features and utilities available with outsourced Ecommerce site
               creation packages.

Student Performance Indicator: Evidence Standard Is Met
The student:
     4.1A      Examines the benefits each commercial off-the-shelf (COTS) and open
               systems bring to the development, maintenance, and evolution of
               systems.
     4.1B      Analyzes basic features available in commercial off-the-shelf (COTS) Web
               building product.
     4.1C      Evaluates the limitations of commercial off-the-shelf (COTS) and their
               proprietary tendencies.
     4.2A      Comprehends and applies open system emphasis.
     4.2B      Analyzes the use and implementation of interface standards that conform
               to standard interfaces related to open systems.
     4.3.      Differentiates between limitations of each product, commercial off-the-
               shelf (COTS), open systems, and non-development items (NDI).
     4.4A      Supports the vision of “plug and play” relating to flexibility and adaptability
               of products and interface standards.
     4.4B      Demonstrates familiarity with the features of COTS Web publishing
               packages.
     4.5       Uses COTS Web publishing software to construct complicated page
               features.
     4.6A      Differentiates between COTS limitations and abilities.
     4.6B      Demonstrates an understanding of the need for the development of
               markup language building skills with COTS.




                                              8
Web Page Design – eCommerce                 Approved 1/29/05
Sample Performance Tasks
      •    Evaluate the limitations and features between each product. Develop a
           presentation, which makes a recommendation of a product you would
           prefer to use and provide documentation for your recommendation.
      •    Develop a plan for using COTS products and an open system approach
           together.
      •    Construct several Web pages with each COTS product.
      •    Using markup language scripting abilities modify the constructed pages in
           those areas that the COTS would not perform.
      •    Compare the features available in the different COTS provided.
      •    Chart the limitations of COTS and their proprietary tendencies.
      •    Chart the abilities and limitations of each assessed product.
      •    Develop a presentation for the class showing your finished chart.

Integration Linkages
      CIW Ecommerce Web Design Certification Standards, World Wide Web
      Consortium (W3C), SkillsUSA, HTML Writers Guild (HWG), United Department
      of Defense, Art & Design, Art, Internet Navigation Skills, Photography, Math,
      Language Arts, Secretary’s Commission on Achieving Necessary Skills
      (SCANS), Information Technology, Computer Application Skills, Computer
      Architecture, Information Technology Infrastructure, Digital Imaging, Various
      Leading COTS packages, Future Business Leaders of America, Business
      Professionals of America




                                          9
Web Page Design – eCommerce                   Approved 1/29/05
Standard 5.0
      Students will evaluate site usability and customer relationship
      management concepts.

Learning Expectations

The student will:
     5.1       Analyze click patterns and screen flow.
     5.2       Conduct a usability analysis.
     5.3       Develop a customer relationship plan to include the use of synchronous
               and asynchronous service.
     5.4       Research the usefulness of self-service in customer relationship
               management.
     5.5       Analyze elements of a customer relationship management action plan.
     5.6       Demonstrate installation and integration of a knowledge base.

Student Performance Indicator: Evidence Standard Is Met

The student:
     5.1     Demonstrates and explains click patterns and screen flow.
     5.2     Demonstrates the use of usability test parameters.
     5.3     Discusses customer relationship development elements.
     5.4     Reports on the effects of self-service customer relationship management.
     5.5     Comprehends and selects elements of a customer relationship
             management action plan.
     5.6    Installs and integrates a knowledge base.

Sample Performance Tasks
      •    Using an on-going eCommerce business project, conduct a usability
           analysis, and develop customer relationships using a management action
           plan.
      •    Construct, install and integrate a consumer knowledge base in an existing
           Web document.

Integration Linkages
      CIW Ecommerce Web Design Certification Standards, Art & Design, Art, Internet
      Navigation Skills, Photography, Math, Language Arts, Secretary’s Commission
      on Achieving Necessary Skills (SCANS), United States Department of Defense,
      Information Technology, Computer Application Skills, Computer Architecture,
      Computer Networking, Information Technology Infrastructure, Digital Imaging,
      Animation and Visualization, SkillsUSA, Career Management Success, Future
      Business Leaders of America, Business Professionals of America




                                           10
Web Page Design – eCommerce                     Approved 1/29/05

Standard 6.0

      Students will analyze high-performance customer-oriented frameworks.

Learning Expectations

The student will:
     6.1       Evaluate transaction security methods.
     6.2       Distinguish the X.509 standard and digital certificates.
     6.3       Employ digital certificates to secure a site.
     6.4       Differentiate between site maintenance, security management, and
               performance monitoring
     6.5       Read and interpret log files to determine a system’s ability to meet
               demands.
     6.6       Conduct performance testing on eCommerce site servers
     6.7       Correct critical eCommerce site server bottlenecks.

Student Performance Indicator: Evidence Standard Is Met

The student:
     6.1       References different transaction security methods and compares their
               uses, benefits, and disadvantages.
     6.2       Compares the X.509 standard and the fundamentals of security
               certificates and reports the findings.
     6.3       Demonstrates the process of security certificate employment.
     6.4       Differentiates between site maintenance, security management, and
               performance monitoring.
     6.5       Comprehends and applies server log files to site abilities.
     6.6       Evaluates a server using performance testing procedures.
     6.7       Troubleshoots to identify server bottlenecks and evaluates affects on
               performance of the Web site.

Sample Performance Tasks
      •    Relate the differences between transaction security methods.
      •    Employ security certificates on Web servers.
      •    Perform site maintenance, security management, and performance
           monitoring tasks.
      •    Locate, read and evaluate server logs, provide a report of your findings.
      •    Run performance test on established site servers.




                                            11
Web Page Design – eCommerce                Approved 1/29/05

Integration Linkages

      CIW ecommerce Web Design Certification Standards, Art & Design, Art, Internet
      Navigation Skills, Photography, Math, Language Arts, Secretary’s Commission
      on Achieving Necessary Skills (SCANS), United States Department of Defense,
      Information Technology, Computer Application Skills, Computer Architecture,
      Computer Networking, Information Technology Infrastructure, Digital Imaging,
      Animation and Visualization, SkillsUSA, Career Management Success, Future
      Business Leaders of America, Business Professionals of America




                                        12
Web Page Design – eCommerce                    Approved 1/29/05

Standard 7.0

      Students will evaluate the process of commercial Web site publishing.

Learning Expectations

The student will:
     7.1     Evaluate commercial domain hosting services.
     7.2     Evaluate various search engines.
     7.3     Evaluate the concepts of domain name hosting, transfer, parking,
             registration, and sub hosting.
     7.4     Employ the use of Meta-tags to enhance and optimize commercial Web
             site publishing.
     7.5     Create an online catalog.
     7.6     Deploy payment gateways.
     7.7     Evaluate the benefits and drawbacks of ecommerce to upper
             management.
     7.8     Evaluate common hardware and software used in an ecommerce solution.
     7.9     Analyze the elements of a Web storefront.
     7.10    Plan a phased ecommerce site implementation.

Student Performance Indicator: Evidence Standard Is Met
The student:
     7.1     Contrasts various domain hosting services.
     7.2     Compares and contrasts various search engines and reports findings.
     7.3     Locates and employs available services typical to domain hosting
             services.
     7.4     Demonstrates the proper use of Meta tag naming conventions.
     7.5     Compares online catalogues.
     7.6     Researches various payment gateways.
     7.7     Discusses the drawbacks of eCommerce.
     7.8     Compares and contrasts the hardware and software used in eCommerce
             solutions.
     7.9     Employs the elements of a Web storefront.
     7.10    Charts the phases of eCommerce site implementation.

Sample Performance Tasks
      •     Research and evaluate the services offered in at least five commercial
            domain hosting service providers.
      •     Explore and evaluate at least 5 major search engines and list your findings
            with each one.
      •     Research at least three payment gateway services and list advantages and
            disadvantages of each in contrast to one another.
      •     Identify the elements of Ecommerce solutions and how this effects the
            implementation of a typical Web storefront.


                                          13
Web Page Design – eCommerce               Approved 1/29/05
Integration Linkages
      CIW Ecommerce Web Design Certification Standards, Art & Design, Art, Internet
      Navigation Skills, Photography, Math, Language Arts, Secretary’s Commission
      on Achieving Necessary Skills (SCANS), United States Department of Defense,
      Information Technology, Computer Application Skills, Computer Architecture,
      Computer Networking, Information Technology Infrastructure, Digital Imaging,
      Animation and Visualization, SkillsUSA, Career Management Success, Future
      Business Leaders of America, Business Professionals of America




                                        14
Web Page Design – eCommerce                     Approved 1/29/05
Standard 8.0
     Students will access and compare various domain hosting services.

Learning Expectations

The student will:
     8.1       Analyze various services offered by Internet hosting services.
     8.2       Analyze costs of commercial domain hosting services.
     8.3       Analyze needs to determine if your site requires entry-level, mid-level, or
               high-level outsourced storefronts.

Student Performance Indicator: Evidence Standard Is Met

The student:
     8.1.      Researches Internet hosting services and contracts.
     8.2       Compares various Internet domain-hosting services.
     8.3       Differentiates between domain hosting, parking, registration, forwarding,
               and domain transferring.

Sample Performance Tasks
      •     Access, compare and contrast five commercial Internet Domain Hosting
            services. Perform a cost analysis between services offered. Compare what
            the host provides with the service and the current market prices for services
            available. Chart findings from the research. Choose the best commercial
            service available based on cost for-service. Develop a presentation to show
            findings and share with a school or community group.

Integration Linkages
      CIW Ecommerce Web Design Certification Standards, Art & Design, Art, Internet
      Navigation Skills, Photography, Math, Language Arts, Secretary’s Commission
      on Achieving Necessary Skills (SCANS), United States Department of Defense,
      Information Technology, Computer Application Skills, Computer Architecture,
      Computer Networking, Information Technology Infrastructure, Digital Imaging,
      Animation and Visualization, SkillsUSA, Career Management Success




                                             15
Web Page Design – eCommerce                    Approved 1/29/05

Standard 9.0
      Students will analyze current market rates for commercial Web site design
      hosting and maintenance.

Learning Expectations

The student will:
     9.1       Analyze various services offered by Internet Web site design services,
               including in-house and instant storefront solutions.
     9.2       Analyze services offered and costs by commercial Web site design
               services.
     9.3       Analyze the cost of host Internet connection and equipment required for
               hosting and maintenance.

Performance Indicators: Evidence Standard Is Met

The student:
     9.1       Accesses and compares various Internet Web site design services.
     9.2       Differentiates between Web site design and Web site maintenance
               services.
     9.3A      Evaluates hardware, operating system/platform, and other software
               needed to set up and maintain an Internet connection and Internet Web
               server.
     9.3B      Conducts research into the cost of hardware, operating system/platform,
               and other software needed to set up and maintain an Internet T-1
               connection and Web Server.

Sample Performance Tasks
       •    Access and compare five commercial Internet Web site design services.
            Perform a cost analysis between services offered and the current market
            prices for service. Choose the best commercial service available based on
            cost-for-service.
       •    Assess and compare five commercial Internet hosting services. Research
            the type of hardware, operating systems/platforms used and their
            connection type. Perform a cost analysis between site equipment
            configurations.

Integration Linkages
      CIW E-Commerce Web Design Certification Standards, Art & Design, Art, Internet
      Navigation Skills, Photography, Math, Language Arts, Secretary’s Commission on
      Achieving Necessary Skills (SCANS), United States Department of Defense,
      Information Technology, Computer Application Skills, Computer Architecture,
      Computer Networking, Information Technology Infrastructure, Digital Imaging,
      Animation and Visualization, SkillsUSA, Career Management Success


                                            16
Web Page Design – eCommerce                   Approved 1/29/05

Standard 10.0
      Students will demonstrate leadership, citizenship, and teamwork skills
      required for success in the school, community, and workplace.

Learning Expectations

The student will:
    10.1       Demonstrate dignity in work.
    10.2       Participate in Business Professionals of America (BPA) or Future
               Business Leaders of America (FBLA) as an integral part of classroom
               instruction.
    10.3       Evaluate school, community, and workplace situations by applying
               problem-solving and decision-making skills.
    10.4       Demonstrate the ability to work professionally with others.

Performance Indicators: Evidence Standard Is Met

The student:
    10.1       Demonstrates leadership skills through exhibiting characteristics of
               integrity and pride in work.
    10.2       Demonstrates employability skills.
    10.3       Analyzes situations in the workplace and uses problem-solving techniques
               to create a desirable environment.
    10.4A      Participates in job shadowing in an area of the information technology
               industry.
    10.4B      Manages an officer or national voting delegate campaign with Tennessee
               BPA or FBLA.

Sample Performance Tasks
       •    Prepare a resume.
       •    Participate in various BPA or FBLA programs and/or competitive events.
       •    Attend a professional organization meeting such as, Chamber of
            Commerce meeting.
       •    Participate in-class in a BPA or FBLA competitive event.
       •    Develop a plan of action for an officer candidate or national voting
            delegate.
       •    Participate in job shadowing or internship within the Web Page Design
            industry.

Integration Linkages
      Business Professionals of America, Future Business Leaders of America,
      Communications and Writing Skills, Teambuilding Skills, Research, Language
      Arts, Sociology, Psychology, Math, Math for Technology, Applied
      Communications, Social Studies, Problem Solving, Interpersonal Skills,
      Employability Skills, Critical-Thinking Skills, Secretary’s Commission on
                                           17
Web Page Design – eCommerce               Approved 1/29/05
     Achieving Necessary Skills (SCANS), Chamber of Commerce, Colleges,
     Universities, Technology Centers, and Employment Agencies

Suggested Resources:

      •   CIW Ecommerce Web Design Certification Standards
      •   WorldWideWeb Consortium - http://www.w3c.org
      •   HTML For The WorldWideWeb 4 – Elizabeth Castro
      •   HTML Writers Guild http://www.hwg.org
      •   Netscape Navigator/Communicator
      •   Microsoft Internet Explorer 4x/5x
      •   SkillsUSA – SkillsUSA.org




                                     18
Web Page Design – eCommerce                    Approved 1/29/05

                                      Resources for WEB PAGE DESIGN III- eCommerce

      Type                 Name of Item         Description                                Publisher/Author               OBJ’s
                                                                                                                         Covere
                                                                                                                            d
Curriculum           CIW Design Methodology     Complete Curriculum              Prosofttraining                         ALL
Teachers             and Technology             developed specifically to meet   $http://prosofttraining.com
Lessons and          Classroom Bundle           the state recognized
Student                                         certification in web mastery
Workbooks
Instructor's Guide   PDP – The Professional     Guides students through 84       http://www.SkillsUSA.org/store          1
Student              Development Program –      employability skills lessons.    PDP Instructor's Guide
Workbook             from SkillsUSA             These include goal setting,      (quantities of 1-24) $26.95
                                                career planning and
                                                community service
Handbook             Front Page Unleashed       Front Page Bible                 SAMS ISBN#                              4-7
                     (2000/2003)                                                 0-672-31675-7 $49.99
Handbook             Photoshop Classroom in a   Photoshop Bible                  Adobe ISBN#                             2-3
                     Book                                                        0-201-71016-1
CDROM SET            Mastering Photoshop        Great Computer based             Learnkey Inc                            2
                                                training for Adobe Photoshop     800-865-0165
CDROM SET            Site Designer Series       Great Computer based             Learnkey Inc                            ALL
                                                training. Modeled after CIW      800-865-0165
                                                Site Designer Series
Workbook             Mastering JavaScript       Great “one-day” JavaScript       DDC, ISBN# 156243836-0                  5
                                                reference
User Guide           Dreamweaver MX             Users reference to DW MX         Macromedia                              4, 6, 7

                                                Lesson plan on                   http://encarta.msn.com/alexandria/tem
                                                Professionalism                  plates/lessonFull.asp?


                                                               19
Web Page Design – eCommerce                       Approved 1/29/05
Web site                                                                 page=1404&lvstart=K&lvend=12&maj
                                                                         orsubject=Vocational+Education&min
                                                                         orsubject=&source=
                                                                         %2D99&keyword=&search=1&pr=1
Web site   Pagetutor.com                 Super HTML Tutorial Site        http://pagetutor.com                 2-10
                                         Includes Tutors for:
                                         Javascript, tables, frames,
                                         forms, CSS
Web site   HTML Writers Guild            HTML Writers Guild              http://www.hwg.org                   REF
Web site   World Wide Web                World Wide Web Consortium       http://www.w3c.org                   REF
           Consortium
Web site   International Webmasters      International Webmasters        http://iawnet.org                    REF
           Association                   Association
Web site   Internet Society              Internet Society                http://isoc.org                      REF
Web site   Internet Architecture Board   Internet Architecture Board     http://iab.org                       REF

Web site   Internet Research Task        Internet Research Task Force    http://irtf.org                      REF
           Force




                                                        20

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Webpage Design-eCommerce

  • 1. Web Page Design – eCommerce Approved 1/29/05 This course prepares students with work-related skills for advancement into postsecondary education or industry. Course content includes exposure to Web design in ecommerce with marketing, customer relations, and commercial Web site publication. The course content provides students the opportunity to acquire fundamental skills in practical application of Web development, leadership, and interpersonal skill development. Laboratory facilities and experiences simulate those found in the Web page design and Web page construction industry. This course correlates to the CIW certification “Web eCommerce.” Recommendation Prerequisite: Algebra I or Technical Algebra Suggested Prerequisite: Web Page Design – Site Designer Recommended Credits: 1 Recommended Grade Levels: 11, 12 1
  • 2. Web Page Design – eCommerce Approved 1/29/05 Standard 1.0 Students will analyze Internet etiquette on the World Wide Web. Standard 2.0 Students will demonstrate awareness of marketing and on-line product promotion skills. Standard 3.0 Students will analyze business-to-business eCommerce concepts. Standard 4.0 Students will evaluate various “industry standard” site building software. Standard 5.0 Students will evaluate site usability and customer relationship management concepts. Standard 6.0 Students will analyze high-performance customer-oriented frameworks. Standard 7.0 Students will evaluate the process of commercial Web site publishing. Standard 8.0 Students will access and compare various domain hosting services. Standard 9.0 Students will analyze current market rates for commercial Web site design hosting and maintenance. Standard 10.0 Students will demonstrate leadership, citizenship, and teamwork skills required for success in the school, community, and workplace. 2
  • 3. Web Page Design – eCommerce Approved 1/29/05 Course Description: This course prepares students with work-related skills for advancement into postsecondary education or industry. Course content includes exposure to Web design in ecommerce with marketing, customer relations, and commercial Web site publication. The course content provides students the opportunity to acquire fundamental skills in practical application of Web development, leadership, and interpersonal skill development. Laboratory facilities and experiences simulate those found in the Web page design and Web page construction industry. This course correlates to the CIW certification “Web eCommerce.” Standard 1.0 Students will analyze Internet etiquette on the World Wide Web. Learning Expectations The student will: 1.1 Analyze Internet etiquette with regard to spamming, copyright, copyright infringement, and responsibilities for materials published for public viewing. Evaluate various Internet guards and programs intended to monitor and/or censor Internet viewing by minors. 1.2 Evaluate means to protect intellectual property and limit liability 1.3 Analyze international issues. 1.4 Evaluate how to take legal action to protect a brand. Student Performance Indicator: Evidence Standard Is Met The student: 1.1A Conducts research on spamming, copyright, copyright infringement, and responsibilities for materials published for public viewing. 1.1B Researches key legislation and legal precedents. 1.2 Assesses the abilities of commercial Web browser censorship settings and various programs and rating associations available on the Web. 1.3 Demonstrates means to protect intellectual property and diminishes liability. 1.4 Reports on issues concerning jurisdiction, customs, Internet taxation, and International tax and tariffs. 1.5 Charts a procedure to protect a brand. Sample Performance Tasks • Prepare a research document with regard to current laws and etiquette concerning spamming, copyright, copyright infringement, and responsibilities for materials published for public viewing. 3
  • 4. Web Page Design – eCommerce Approved 1/29/05 • Provide possible solutions for minors controlled access to non-rated, and adult rated Internet sites. Prepare and present research findings to the class, school, and community. • Develops an informative presentation on international issues concerning Internet use. Present the information to school and community groups. Integration Linkages CIW Ecommerce Web Design Certification Standards, Art & Design, Art, Internet Navigation Skills, Photography, Math, Language Arts, Secretary’s Commission on Achieving Necessary Skills (SCANS), United States Department of Defense, Information Technology, Computer Application Skills, Computer Architecture, Computer Networking, Information Technology Infrastructure, Digital Imaging, Animation and Visualization, SkillsUSA, Career Management Success, Future Business Leaders of America, Business Professionals of America 4
  • 5. Web Page Design – eCommerce Approved 1/29/05 Standard 2.0 Students will demonstrate awareness of marketing and on-line product promotion skills. Learning Expectations The student will: 2.1 Demonstrate the use of demographics, psychographics and audience data in achieving marketing goals. 2.2 Conduct effective online product promotions in both global (mass) and niche (micro) markets. 2.3 Develop and effectively place banner ads. 2.4 Analyze banner exchange and referrer programs. 2.5 Evaluate alternative promotion methods, including search engine placement, e-mail, and offline product promotion. 2.6 Evaluate market growth drivers and barriers. 2.7 Analyze Web marketing strategies and goals. 2.8 Examine factors that affect ecommerce implementations, including product distribution and availability, product pricing, and the selling of hard versus soft goods. Student Performance Indicator: Evidence Standard Is Met The student: 2.1 Evaluates a target population according to established marketing goals. 2.2 Develops a sample online marketing and product promotion project. 2.3 Designs banner ads for an established theme. 2.4 Provides a banner exchange program with a sample company. 2.5 Comprehends proper Meta-naming conventions for search engine placement. 2.6 Distinguishes between Web marketing strategies. 2.7 Examines various eCommerce implementations. Sample Performance Tasks • Given the parameters for a sample Web based project, determine the steps necessary to develop the project within the specified sample company's guidelines. • Given a target audience, develop appropriate marketing goals for a sample project. For this project, develop marketing and product promotion strategies. 5
  • 6. Web Page Design – eCommerce Approved 1/29/05 Integration Linkages CIW Ecommerce Web Design Certification Standards, Art & Design, Art, Internet Navigation Skills, Photography, Math, Language Arts, Secretary’s Commission on Achieving Necessary Skills (SCANS), Information Technology, Computer Application Skills, Computer Architecture, Computer Networking, Information Technology Infrastructure, Digital Imaging, Animation and Visualization, SkillsUSA, Career Management Success, Future Business Leaders of America, Business Professionals of America 6
  • 7. Web Page Design – eCommerce Approved 1/29/05 Standard 3.0 Students will analyze business-to-business eCommerce concepts. Learning Expectations The student will: 3.1 Evaluate Electronic Data Interchange (EDI) and Internet EDI. 3.2 Analyze EDI provisions for business security. 3.3 Analyze the relationship between EDI and the Extensible Markup Language (XML). 3.4 Evaluate Open Buying on the Internet (OBI) technologies and elements. 3.5 Comprehend and apply the Open Trading Protocol (OTP). 3.6 Evaluate business to business concepts. Student Performance Indicator: Evidence Standard Is Met The student: 3.1 Differentiates between different business models. 3.2 Demonstrates the use of security elements of EDI. 3.3 Evaluates the relationship between EDI and XML. 3.4 Integrates OBI technologies and elements. 3.5 Applies the principles of Open Trading Protocol. 3.6 Comprehends and applies various business-to-business concepts including; portals and hubs, supply chain, procurement, freight and shipping, language translation, localization, as well as interoffice productivity and cost reduction tools. Sample Performance Tasks • Examine the various eCommerce models and compare the various types. Develop sample strategies that incorporate each of the model areas. • Make sample project scope requirements that include each of the Ecommerce model areas. Integration Linkages CIW Ecommerce Web Design Certification Standards, Art & Design, Art, Internet Navigation Skills, Photography, Math, Language Arts, Secretary’s Commission on Achieving Necessary Skills (SCANS), United State Department of Defense, Information Technology, Computer Application Skills, Computer Architecture, Computer Networking, Information Technology Infrastructure, Digital Imaging, Animation and Visualization, SkillsUSA, Career Management Success, Future Business Leaders of America, Business Professionals of America 7
  • 8. Web Page Design – eCommerce Approved 1/29/05 Standard 4.0 Students will evaluate various “industry standard” site building software. Learning Expectations The student will: 4.1 Evaluate commercial off-the-shelf (COTS) products. 4.2 Evaluate open systems emphasis. 4.3 Clarify the use of commercial off-the-shelf (COTS) and creation of open systems and other non-developmental items (NDI) through the use of interface standards. 4.4 Evaluate features and utilities available with commercial off-the-shelf (COTS) Web building software. 4.5 Analyze Ecommerce eCommerce site development and deployment software. 4.6 Evaluate features and utilities available with outsourced Ecommerce site creation packages. Student Performance Indicator: Evidence Standard Is Met The student: 4.1A Examines the benefits each commercial off-the-shelf (COTS) and open systems bring to the development, maintenance, and evolution of systems. 4.1B Analyzes basic features available in commercial off-the-shelf (COTS) Web building product. 4.1C Evaluates the limitations of commercial off-the-shelf (COTS) and their proprietary tendencies. 4.2A Comprehends and applies open system emphasis. 4.2B Analyzes the use and implementation of interface standards that conform to standard interfaces related to open systems. 4.3. Differentiates between limitations of each product, commercial off-the- shelf (COTS), open systems, and non-development items (NDI). 4.4A Supports the vision of “plug and play” relating to flexibility and adaptability of products and interface standards. 4.4B Demonstrates familiarity with the features of COTS Web publishing packages. 4.5 Uses COTS Web publishing software to construct complicated page features. 4.6A Differentiates between COTS limitations and abilities. 4.6B Demonstrates an understanding of the need for the development of markup language building skills with COTS. 8
  • 9. Web Page Design – eCommerce Approved 1/29/05 Sample Performance Tasks • Evaluate the limitations and features between each product. Develop a presentation, which makes a recommendation of a product you would prefer to use and provide documentation for your recommendation. • Develop a plan for using COTS products and an open system approach together. • Construct several Web pages with each COTS product. • Using markup language scripting abilities modify the constructed pages in those areas that the COTS would not perform. • Compare the features available in the different COTS provided. • Chart the limitations of COTS and their proprietary tendencies. • Chart the abilities and limitations of each assessed product. • Develop a presentation for the class showing your finished chart. Integration Linkages CIW Ecommerce Web Design Certification Standards, World Wide Web Consortium (W3C), SkillsUSA, HTML Writers Guild (HWG), United Department of Defense, Art & Design, Art, Internet Navigation Skills, Photography, Math, Language Arts, Secretary’s Commission on Achieving Necessary Skills (SCANS), Information Technology, Computer Application Skills, Computer Architecture, Information Technology Infrastructure, Digital Imaging, Various Leading COTS packages, Future Business Leaders of America, Business Professionals of America 9
  • 10. Web Page Design – eCommerce Approved 1/29/05 Standard 5.0 Students will evaluate site usability and customer relationship management concepts. Learning Expectations The student will: 5.1 Analyze click patterns and screen flow. 5.2 Conduct a usability analysis. 5.3 Develop a customer relationship plan to include the use of synchronous and asynchronous service. 5.4 Research the usefulness of self-service in customer relationship management. 5.5 Analyze elements of a customer relationship management action plan. 5.6 Demonstrate installation and integration of a knowledge base. Student Performance Indicator: Evidence Standard Is Met The student: 5.1 Demonstrates and explains click patterns and screen flow. 5.2 Demonstrates the use of usability test parameters. 5.3 Discusses customer relationship development elements. 5.4 Reports on the effects of self-service customer relationship management. 5.5 Comprehends and selects elements of a customer relationship management action plan. 5.6 Installs and integrates a knowledge base. Sample Performance Tasks • Using an on-going eCommerce business project, conduct a usability analysis, and develop customer relationships using a management action plan. • Construct, install and integrate a consumer knowledge base in an existing Web document. Integration Linkages CIW Ecommerce Web Design Certification Standards, Art & Design, Art, Internet Navigation Skills, Photography, Math, Language Arts, Secretary’s Commission on Achieving Necessary Skills (SCANS), United States Department of Defense, Information Technology, Computer Application Skills, Computer Architecture, Computer Networking, Information Technology Infrastructure, Digital Imaging, Animation and Visualization, SkillsUSA, Career Management Success, Future Business Leaders of America, Business Professionals of America 10
  • 11. Web Page Design – eCommerce Approved 1/29/05 Standard 6.0 Students will analyze high-performance customer-oriented frameworks. Learning Expectations The student will: 6.1 Evaluate transaction security methods. 6.2 Distinguish the X.509 standard and digital certificates. 6.3 Employ digital certificates to secure a site. 6.4 Differentiate between site maintenance, security management, and performance monitoring 6.5 Read and interpret log files to determine a system’s ability to meet demands. 6.6 Conduct performance testing on eCommerce site servers 6.7 Correct critical eCommerce site server bottlenecks. Student Performance Indicator: Evidence Standard Is Met The student: 6.1 References different transaction security methods and compares their uses, benefits, and disadvantages. 6.2 Compares the X.509 standard and the fundamentals of security certificates and reports the findings. 6.3 Demonstrates the process of security certificate employment. 6.4 Differentiates between site maintenance, security management, and performance monitoring. 6.5 Comprehends and applies server log files to site abilities. 6.6 Evaluates a server using performance testing procedures. 6.7 Troubleshoots to identify server bottlenecks and evaluates affects on performance of the Web site. Sample Performance Tasks • Relate the differences between transaction security methods. • Employ security certificates on Web servers. • Perform site maintenance, security management, and performance monitoring tasks. • Locate, read and evaluate server logs, provide a report of your findings. • Run performance test on established site servers. 11
  • 12. Web Page Design – eCommerce Approved 1/29/05 Integration Linkages CIW ecommerce Web Design Certification Standards, Art & Design, Art, Internet Navigation Skills, Photography, Math, Language Arts, Secretary’s Commission on Achieving Necessary Skills (SCANS), United States Department of Defense, Information Technology, Computer Application Skills, Computer Architecture, Computer Networking, Information Technology Infrastructure, Digital Imaging, Animation and Visualization, SkillsUSA, Career Management Success, Future Business Leaders of America, Business Professionals of America 12
  • 13. Web Page Design – eCommerce Approved 1/29/05 Standard 7.0 Students will evaluate the process of commercial Web site publishing. Learning Expectations The student will: 7.1 Evaluate commercial domain hosting services. 7.2 Evaluate various search engines. 7.3 Evaluate the concepts of domain name hosting, transfer, parking, registration, and sub hosting. 7.4 Employ the use of Meta-tags to enhance and optimize commercial Web site publishing. 7.5 Create an online catalog. 7.6 Deploy payment gateways. 7.7 Evaluate the benefits and drawbacks of ecommerce to upper management. 7.8 Evaluate common hardware and software used in an ecommerce solution. 7.9 Analyze the elements of a Web storefront. 7.10 Plan a phased ecommerce site implementation. Student Performance Indicator: Evidence Standard Is Met The student: 7.1 Contrasts various domain hosting services. 7.2 Compares and contrasts various search engines and reports findings. 7.3 Locates and employs available services typical to domain hosting services. 7.4 Demonstrates the proper use of Meta tag naming conventions. 7.5 Compares online catalogues. 7.6 Researches various payment gateways. 7.7 Discusses the drawbacks of eCommerce. 7.8 Compares and contrasts the hardware and software used in eCommerce solutions. 7.9 Employs the elements of a Web storefront. 7.10 Charts the phases of eCommerce site implementation. Sample Performance Tasks • Research and evaluate the services offered in at least five commercial domain hosting service providers. • Explore and evaluate at least 5 major search engines and list your findings with each one. • Research at least three payment gateway services and list advantages and disadvantages of each in contrast to one another. • Identify the elements of Ecommerce solutions and how this effects the implementation of a typical Web storefront. 13
  • 14. Web Page Design – eCommerce Approved 1/29/05 Integration Linkages CIW Ecommerce Web Design Certification Standards, Art & Design, Art, Internet Navigation Skills, Photography, Math, Language Arts, Secretary’s Commission on Achieving Necessary Skills (SCANS), United States Department of Defense, Information Technology, Computer Application Skills, Computer Architecture, Computer Networking, Information Technology Infrastructure, Digital Imaging, Animation and Visualization, SkillsUSA, Career Management Success, Future Business Leaders of America, Business Professionals of America 14
  • 15. Web Page Design – eCommerce Approved 1/29/05 Standard 8.0 Students will access and compare various domain hosting services. Learning Expectations The student will: 8.1 Analyze various services offered by Internet hosting services. 8.2 Analyze costs of commercial domain hosting services. 8.3 Analyze needs to determine if your site requires entry-level, mid-level, or high-level outsourced storefronts. Student Performance Indicator: Evidence Standard Is Met The student: 8.1. Researches Internet hosting services and contracts. 8.2 Compares various Internet domain-hosting services. 8.3 Differentiates between domain hosting, parking, registration, forwarding, and domain transferring. Sample Performance Tasks • Access, compare and contrast five commercial Internet Domain Hosting services. Perform a cost analysis between services offered. Compare what the host provides with the service and the current market prices for services available. Chart findings from the research. Choose the best commercial service available based on cost for-service. Develop a presentation to show findings and share with a school or community group. Integration Linkages CIW Ecommerce Web Design Certification Standards, Art & Design, Art, Internet Navigation Skills, Photography, Math, Language Arts, Secretary’s Commission on Achieving Necessary Skills (SCANS), United States Department of Defense, Information Technology, Computer Application Skills, Computer Architecture, Computer Networking, Information Technology Infrastructure, Digital Imaging, Animation and Visualization, SkillsUSA, Career Management Success 15
  • 16. Web Page Design – eCommerce Approved 1/29/05 Standard 9.0 Students will analyze current market rates for commercial Web site design hosting and maintenance. Learning Expectations The student will: 9.1 Analyze various services offered by Internet Web site design services, including in-house and instant storefront solutions. 9.2 Analyze services offered and costs by commercial Web site design services. 9.3 Analyze the cost of host Internet connection and equipment required for hosting and maintenance. Performance Indicators: Evidence Standard Is Met The student: 9.1 Accesses and compares various Internet Web site design services. 9.2 Differentiates between Web site design and Web site maintenance services. 9.3A Evaluates hardware, operating system/platform, and other software needed to set up and maintain an Internet connection and Internet Web server. 9.3B Conducts research into the cost of hardware, operating system/platform, and other software needed to set up and maintain an Internet T-1 connection and Web Server. Sample Performance Tasks • Access and compare five commercial Internet Web site design services. Perform a cost analysis between services offered and the current market prices for service. Choose the best commercial service available based on cost-for-service. • Assess and compare five commercial Internet hosting services. Research the type of hardware, operating systems/platforms used and their connection type. Perform a cost analysis between site equipment configurations. Integration Linkages CIW E-Commerce Web Design Certification Standards, Art & Design, Art, Internet Navigation Skills, Photography, Math, Language Arts, Secretary’s Commission on Achieving Necessary Skills (SCANS), United States Department of Defense, Information Technology, Computer Application Skills, Computer Architecture, Computer Networking, Information Technology Infrastructure, Digital Imaging, Animation and Visualization, SkillsUSA, Career Management Success 16
  • 17. Web Page Design – eCommerce Approved 1/29/05 Standard 10.0 Students will demonstrate leadership, citizenship, and teamwork skills required for success in the school, community, and workplace. Learning Expectations The student will: 10.1 Demonstrate dignity in work. 10.2 Participate in Business Professionals of America (BPA) or Future Business Leaders of America (FBLA) as an integral part of classroom instruction. 10.3 Evaluate school, community, and workplace situations by applying problem-solving and decision-making skills. 10.4 Demonstrate the ability to work professionally with others. Performance Indicators: Evidence Standard Is Met The student: 10.1 Demonstrates leadership skills through exhibiting characteristics of integrity and pride in work. 10.2 Demonstrates employability skills. 10.3 Analyzes situations in the workplace and uses problem-solving techniques to create a desirable environment. 10.4A Participates in job shadowing in an area of the information technology industry. 10.4B Manages an officer or national voting delegate campaign with Tennessee BPA or FBLA. Sample Performance Tasks • Prepare a resume. • Participate in various BPA or FBLA programs and/or competitive events. • Attend a professional organization meeting such as, Chamber of Commerce meeting. • Participate in-class in a BPA or FBLA competitive event. • Develop a plan of action for an officer candidate or national voting delegate. • Participate in job shadowing or internship within the Web Page Design industry. Integration Linkages Business Professionals of America, Future Business Leaders of America, Communications and Writing Skills, Teambuilding Skills, Research, Language Arts, Sociology, Psychology, Math, Math for Technology, Applied Communications, Social Studies, Problem Solving, Interpersonal Skills, Employability Skills, Critical-Thinking Skills, Secretary’s Commission on 17
  • 18. Web Page Design – eCommerce Approved 1/29/05 Achieving Necessary Skills (SCANS), Chamber of Commerce, Colleges, Universities, Technology Centers, and Employment Agencies Suggested Resources: • CIW Ecommerce Web Design Certification Standards • WorldWideWeb Consortium - http://www.w3c.org • HTML For The WorldWideWeb 4 – Elizabeth Castro • HTML Writers Guild http://www.hwg.org • Netscape Navigator/Communicator • Microsoft Internet Explorer 4x/5x • SkillsUSA – SkillsUSA.org 18
  • 19. Web Page Design – eCommerce Approved 1/29/05 Resources for WEB PAGE DESIGN III- eCommerce Type Name of Item Description Publisher/Author OBJ’s Covere d Curriculum CIW Design Methodology Complete Curriculum Prosofttraining ALL Teachers and Technology developed specifically to meet $http://prosofttraining.com Lessons and Classroom Bundle the state recognized Student certification in web mastery Workbooks Instructor's Guide PDP – The Professional Guides students through 84 http://www.SkillsUSA.org/store 1 Student Development Program – employability skills lessons. PDP Instructor's Guide Workbook from SkillsUSA These include goal setting, (quantities of 1-24) $26.95 career planning and community service Handbook Front Page Unleashed Front Page Bible SAMS ISBN# 4-7 (2000/2003) 0-672-31675-7 $49.99 Handbook Photoshop Classroom in a Photoshop Bible Adobe ISBN# 2-3 Book 0-201-71016-1 CDROM SET Mastering Photoshop Great Computer based Learnkey Inc 2 training for Adobe Photoshop 800-865-0165 CDROM SET Site Designer Series Great Computer based Learnkey Inc ALL training. Modeled after CIW 800-865-0165 Site Designer Series Workbook Mastering JavaScript Great “one-day” JavaScript DDC, ISBN# 156243836-0 5 reference User Guide Dreamweaver MX Users reference to DW MX Macromedia 4, 6, 7 Lesson plan on http://encarta.msn.com/alexandria/tem Professionalism plates/lessonFull.asp? 19
  • 20. Web Page Design – eCommerce Approved 1/29/05 Web site page=1404&lvstart=K&lvend=12&maj orsubject=Vocational+Education&min orsubject=&source= %2D99&keyword=&search=1&pr=1 Web site Pagetutor.com Super HTML Tutorial Site http://pagetutor.com 2-10 Includes Tutors for: Javascript, tables, frames, forms, CSS Web site HTML Writers Guild HTML Writers Guild http://www.hwg.org REF Web site World Wide Web World Wide Web Consortium http://www.w3c.org REF Consortium Web site International Webmasters International Webmasters http://iawnet.org REF Association Association Web site Internet Society Internet Society http://isoc.org REF Web site Internet Architecture Board Internet Architecture Board http://iab.org REF Web site Internet Research Task Internet Research Task Force http://irtf.org REF Force 20