Yucan QM is an innovative business tool that can be applied effectively to all areas associated with strategic, quality and compliance management. Simple, easy to use and extremely quick to customise, implement and roll-out; the application provides clear insight into complex matters.
3. ORIGINS OF YUCAN QM - PROPOSITION
TO OPTIMISE COMPLIANCE AND CONTINUOUS IMPROVEMENT MANAGEMENT
Yucan QM was developed to assist organizations in the implementation of and
compliance with legal requirements and any other internal or external control
measures and standards.
The innovative solution allows organisations to measure the level of compliance,
year after year, and can facilitate this information to all – internal and external –
stakeholders of the organisation.
Unique solution Aimed at continuous improvement
Assess any set of criteria Facilitates audits and inspections
Develop a centralised compliance Does not require investment or
portfolio integration
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4. ORIGINS OF YUCAN QM - DEVELOPMENT
The Yucan QM tool was developed by Desk.nl, a web development company established in
Amsterdam in 1994. The application was developed at the request of an audit firm active
within the education sector.
Q3 2006:
Development of an online application that applies the PDCA cycle to the management of educational institutes
and that facilitates their annual inspection obligations (Holland).
Q1 2007:
Implementation of Yucan QM in the “ROC Mondriaan” educational institute (Holland). Both the institute and
each of the courses on the institute’s curriculum are submitted to a self-assessment process followed by an
external audit.
Q3 2007:
Release of Yucan QM version 2.0, including CMS functionality that enables organisations to continually assess
any set of criteria, whether a (quality) management system, legal framework or a customised business model.
Q3 2009:
The Dutch Quality Institute – an independent organisation founded by the Dutch Ministry of Economy –
becomes a Yucan QM partner and disseminates all of its products through the online application .
Q1 2011:
Opening of offices in San Pedro Alcántara (Málaga, Spain) and launch of Yucan QM in Spanish and English
speaking markets.
Q3 2011:
The Yucan QM tool has obtained a 25% market share in educational accreditations in Holland, with a view of
acquiring up to a 50% share by Q2 2012. The application is further implemented in 385 town halls, various
Chambers of Commerce and numerous private enterprises throughout the Netherlands.
Q4 2011:
Opening of offices in Las Rozas (Madrid) and implementation of Yucan QM in biomedical research facility
Fundación de Investigación Biomédica del Hospital Universitario Puerta de Hierro Majadahonda.
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5. ORIGINS OF YUCAN QM -APPLICATION
The practical application of the Yucan QM tool is very diverse, thanks to the
Content Management System which allows the configuration of any criteria:
Quality and Excellence certifications: Compliance with legal requirements:
ISO 9001:2008, 14001:2004, etc. Data Protection Act
EFQM Equality Plans
Industrial certifications: Royal Decrees and other legislation
AS9100 Aerospace, UNE 16001:2010, etc. Customised management systems
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6. ORIGINS OF YUCAN QM – REFERENCE CLIENTS
The Netherlands:
INK Model for Excellence (based on EFQM):
385 town halls
310 primary schools
ABN AMRO (Insurance)
Social Barometer (prevention of workplace harrassment):
Various Chambers of Commerce
Amsterdam town hall (30.000 employees)
Education inspections:
Secondary Schools (ROC)
Spain:
European Union Subsidy Audits:
OMAU (Observatorio del Medio Ambiente Urbano)
Definición y seguimiento de diferentes ordenes, decretos y planes estratégicos
Fundación Puerta de Hierro (transformación a IIS)
Clínicas dentales Fernando Soria (Decreto 51/2006, de 15 de junio.
Orden 288/2010, de 28 de mayo)
Customised Models:
Greenfields Conveyancing Consultants
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7. BENEFITS OF YUCAN QM
Active participation
the logic of an associated environment
Yucan QM actively involves the executive
team, middle managers and employees in
the implementation and maintenance of the
management system.
Incorporation in operations
the efficiency of continuity
To obtain real benefits from the implementation of
any management system, the PDCA cycle can be
applied every day of the year, throughout all levels
of the organisation.
Dynamically maintained system
the flexibility of a dynamic structure
A management system needs to be as dynamic as an
organisation. Yucan QM provides the ability to modify
the management system as the need occurs, whilst
maintaining the option of comparing year on year
results.
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8. BENEFITS OF YUCAN QM
Implementation speed
the virtue of agility
Yucan QM does not need prior installation and it is not
integrated with existing systems. As soon as the
criteria to measure have been defined, the application
can be made available to all the participants.
Flexibility and scalability
the advantage of adaptability
You can determine global or detailed view of the
level of compliance within your organisation, in
accordance with the demands for transparency of
your stakeholders.
Affordable
investment converted into operational expense
SAAS applications do not require an investment in
hardware or software: pay only for what you use. Once
the model has been defined, and after a short
introductory training, your organisation can use the
application with independence, without incurring
additional costs.
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10. YUCAN QM AND THE MANAGEMENT OF LEGAL REQUIREMENTS
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11. YUCAN QM AND INDUSTRY SPECIFIC MANAGEMENT STANDARDS
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12. YUCAN QM AND THE MANAGEMENT OF CUSTOMISED MODELS
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13. ABOUT YUCAN ESPAÑA
Yucan España is the official distributor of the innovative SAAS software solution
Yucan QM, the essential tool for capitalising on strategic, compliance and quality
management programmes.
The innate flexibility of Yucan QM has ensured the application is currently applied in
all areas associated with qualitative analysis, surveys, compliance, and continuous
improvement programmes.
For more information about Yucan QM visit www.yucan.es.
Oficina Málaga: Oficina Madrid:
Plaza de los Faroles Edificio Rozas Novas
Pasaje Las Palmeras, C./ Castillo de Fuensaldaña, 4,
Local 6 y 7 Local 222
29670 San Pedro de Alcántara 28232 Las Rozas
Málaga Madrid
+34 951 77 88 46 +34 91 125 54 00
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Notas del editor
Desde su concepción el propósito de Yucan QM ha sido la optimización de la gestión de cumplimiento y de la mejora continua.La complejidad que afrentan todas las organizaciones, en cumplir estrictamente con las obligaciones legales y criterios internos y externos de gestión, nos conduce a elaborar una herramienta que permite medir el grado de cumplimiento año tras año, y que facilita esta información a todos los interesados, tanto los internos como los externos a la organización.El propósito es entonces: la elaboración de una herramienta única para evaluar cualquier conjunto de criterios, que funcione como repositorio central de cumplimiento, que vaya dirigida a la mejora continua y que facilita las auditorias e inspecciones. Por último, y en línea con la idea principal de facilitación, la herramienta debe ser de rápido despliegue, sin necesidad de inversión o integración.
Las aplicaciones SAAS en general proporcionan grandes beneficios en comparación con otras tecnologías TI:Una vez definido el conjunto de criterios a medir dentro de la herramienta, la aplicación está disponible, sin requerir instalaciones previas ni integración con sistemas actuales. El despliegue de la herramienta es casi inmediato.Igualmente la herramienta es completamente escalable y provee una visión global o detallada según las exigencias de transparencia de los stakeholders. Los trayectos de evaluación de Yucan QM son cobrados por uso: se paga sólo por periodos activados, convirtiendo la inversión de una herramienta TI en gasto operacional.Una vez definido el modelo de gestión, la organización puede trabajar de forma completamente autónoma.