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Presented	
  by	
  Byron	
  Aulick,	
  CDIA+,	
  ECMs
President	
  of	
  DataVault,	
  Inc.	
  
1
byron.aulick@datavault.com
(508) 637-1416
Scanning as a Professional Service
Copyright (c) 2013 DataVault, Inc. v2.4 2
In	
  regards	
  to	
  finding	
  paper	
  documents	
  in	
  
the	
  office,	
  well	
  run	
  companies	
  can	
  find	
  
the	
  document	
  95%	
  of	
  the	
  time.	
  
Question	
  is..	
  how	
  much	
  is	
  that	
  5%	
  that	
  
they	
  can’t	
  find	
  the	
  file	
  costing	
  them??
Copyright (c) 2013 DataVault, Inc. v2.4 2
The	
  Presenter..	
  Byron	
  Aulick
❖OWN..	
  DataVault,	
  Inc.	
  with	
  wife	
  April	
  Aulick
❖EXPERIENCE..	
  25	
  years	
  imaging,	
  sales	
  &	
  tech
❖SME..	
  BTA,	
  CompTIA,	
  AIIM,	
  DoD
❖HELP..	
  scanning	
  bureaus	
  internationally
❖TEACH..	
  CDIA	
  [since	
  1999]	
  and	
  AIIM	
  courses
Copyright (c) 2013 DataVault, Inc. v2.4 3
Agenda
❖What	
  is	
  scanning
❖Why	
  scan
❖Research
❖Opportunity
❖Sales
❖Details
❖Submitted	
  questions	
  (new!)
Copyright (c) 2013 DataVault, Inc. v2.4 5
THE PROBLEM
Copyright (c) 2013 DataVault, Inc. v2.4 7
Research	
  shows..
Copyright (c) 2013 DataVault, Inc. v2.4 7
ANNEXURE D : STORAGE
ANNEXURE D : STORAGE
ANNEXURE D : STORAGE
Copyright (c) 2013 DataVault, Inc. v2.4 8
Copyright (c) 2013 DataVault, Inc. v2.4 9
THE SOLUTION
Copyright (c) 2013 DataVault, Inc. v2.4
DIGITIZE!
❖Find	
  files	
  from	
  your	
  desktop!
✓All	
  benefits	
  of	
  electronic	
  filing	
  
	
  	
  	
  require	
  scanning	
  first	
  !
✓If	
  the	
  Supreme	
  Court	
  of	
  USA	
  
	
  	
  	
  	
  	
  	
  	
  scans,	
  the	
  stage	
  is	
  set..
✓President	
  Obama	
  set	
  aside	
  19	
  billion	
  
dollars	
  for	
  EHR
Copyright (c) 2013 DataVault, Inc. v2.4 20
Client’s	
  Perspective..
❖Stop	
  losing	
  files
❖Stop	
  recreating	
  docs
❖Become	
  efficient
❖Compliance	
  /	
  Mandates
❖GAIN-­‐GAIN-­‐GAIN
❖Spend	
  LITTLE-­‐LITTLE-­‐LITTLE
❖Save;	
  time,	
  money
❖Reduce	
  frustration
❖Perhaps	
  have	
  it	
  underwritten..?
WHAT	
  DRIVES	
  THE	
  NEED
MEET	
  COMPLIANCE	
  REGULATIONS
	
  	
  Most	
  businesses	
  have	
  compliance	
  regulations	
  to	
  meet	
  (Fed	
  &	
  State)
	
  	
  Industry	
  specific	
  requirements
	
  	
  Massachusetts	
  General	
  Law	
  93h	
  	
  (or	
  similar)	
  to	
  protect	
  PII
	
  	
  Medical	
  –	
  HIPAA	
  (Health	
  Information	
  Portability	
  &	
  Accountability	
  Act)
	
  	
  Federal	
  Government	
  –	
  EFOIA
	
  	
  Financial	
  industry	
  –	
  GLBA
	
  	
  eDiscovery	
  requests
Streamlining	
  business	
  processes	
  makes	
  it	
  easier	
  to	
  comply
AIIM	
  SURVEY	
  SAYS..
Copyright (c) 2013 DataVault, Inc. v2.4 19
WHAT	
  -­‐is	
  the	
  process?
Copyright (c) 2013 DataVault, Inc. v2.4
ELEMENTS	
  OF	
  an	
  ECM	
  system
Create	
  /capture	
  /
acquire
Determine	
  /	
  apply	
  
meta	
  data
Control	
  /	
  Manage	
  /	
  
Secure
Output	
  /	
  Share
Archive
Retrieve	
  /	
  Use	
  /	
  
Repurpose
Copyright (c) 2013 DataVault, Inc. v2.4
GRAPHIC	
  DETAILS
❖CAPTURE	
  PHASE
Pickup Document	
  Prep Scan
Copyright (c) 2013 DataVault, Inc. v2.4
❖INPUT	
  PHASE
Extract	
  Data Key	
  Data Merge
Copyright (c) 2013 DataVault, Inc. v2.4
❖STORAGE	
  /	
  RETRIEVAL	
  PHASE
Store Access Retrieve
Copyright (c) 2013 DataVault, Inc. v2.4 19
SALES
Copyright (c) 2013 DataVault, Inc. v2.4
CAN	
  AN	
  OFFICE	
  RUN	
  WITHOUT	
  	
  PAPER?
❖..that	
  is	
  the	
  “million	
  dollar”	
  question!
✓Expected
✓Used	
  to
✓Comfortable	
  with	
  it
✓“always	
  done	
  that	
  way”
How?..
Copyright (c) 2013 DataVault, Inc. v2.4 14
SALES	
  PROCESS..
❖Talk	
  -­‐free.	
  Consult	
  -­‐not	
  free	
  
❖Discuss	
  their	
  business	
  and	
  technical	
  needs
❖Educate	
  (SEMINAR??)
❖Assess	
  [or	
  not..]
❖Sample	
  or	
  ‘Proof-­‐of-­‐concept’
❖Agree.	
  Propose.	
  Sign
❖Pickup
❖Begin..
Copyright (c) 2013 DataVault, Inc. v2.4 21
Your	
  Perspective..
Copyright (c) 2013 DataVault, Inc. v2.4 6
WHY	
  -­‐offer	
  scanning?
Copyright (c) 2013 DataVault, Inc. v2.4
	
  POTENTIAL	
  (STILL	
  PAPER)
Copyright (c) 2013 DataVault, Inc. v2.4
	
  POTENTIAL	
  (STILL	
  PAPER)
TAKING	
  YOUR	
  PIECE
WHAT	
  INCOME	
  TO	
  EXPECT
SCANNING	
  SERVICES	
  ALONE,	
  WHEN	
  DONE	
  
CORRECTLY,	
  CAN	
  BRING	
  IN	
  A	
  PROFIT	
  MARGIN	
  OF	
  UP	
  
TO	
  80%
LET’S	
  SEE	
  AN	
  EXAMPLE
Copyright (c) 2013 DataVault, Inc. v2.4 22
How	
  are	
  YOU	
  making	
  $$	
  ?
❖Get	
  paid	
  for	
  consulting..
❖Conversion	
  (outsource	
  portions?)
❖Special	
  handling
❖Storage	
  in	
  ECM	
  	
  (sell	
  it,	
  host	
  it,	
  use	
  theirs)
❖Maintenance	
  contracts/License	
  fees
❖Grow	
  to	
  other	
  departments
❖Referrals
Copyright (c) 2013 DataVault, Inc. v2.4 26
What	
  you	
  need..
MENTOR
Copyright (c) 2013 DataVault, Inc. v2.4 29
HOW	
  –can	
  we	
  help?
Contact: Byron Aulick
byron.aulick@datavault.com
(508) 637-1416
PHASE 3:
marketing
sales training
needs assessment training
certification training (CIP, CDIA or ECMm)
ongoing support
PHASE 1:
One day “opportunity” class (execs) $ 895.00
PHASE 2:
Prepare a business plan
(budget/forecast/market/competition/ROI, etc.)
On-site training
(sales, staff and Supervisor)
Hardware/software selection
Operations Guide & workflow
BTA members get $250 off!

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Scanning as a Professional Service webinar v2.6

  • 1. 1 Presented  by  Byron  Aulick,  CDIA+,  ECMs President  of  DataVault,  Inc.   1 byron.aulick@datavault.com (508) 637-1416 Scanning as a Professional Service
  • 2. Copyright (c) 2013 DataVault, Inc. v2.4 2 In  regards  to  finding  paper  documents  in   the  office,  well  run  companies  can  find   the  document  95%  of  the  time.   Question  is..  how  much  is  that  5%  that   they  can’t  find  the  file  costing  them??
  • 3. Copyright (c) 2013 DataVault, Inc. v2.4 2 The  Presenter..  Byron  Aulick ❖OWN..  DataVault,  Inc.  with  wife  April  Aulick ❖EXPERIENCE..  25  years  imaging,  sales  &  tech ❖SME..  BTA,  CompTIA,  AIIM,  DoD ❖HELP..  scanning  bureaus  internationally ❖TEACH..  CDIA  [since  1999]  and  AIIM  courses
  • 4. Copyright (c) 2013 DataVault, Inc. v2.4 3 Agenda ❖What  is  scanning ❖Why  scan ❖Research ❖Opportunity ❖Sales ❖Details ❖Submitted  questions  (new!)
  • 5. Copyright (c) 2013 DataVault, Inc. v2.4 5 THE PROBLEM
  • 6. Copyright (c) 2013 DataVault, Inc. v2.4 7 Research  shows..
  • 7. Copyright (c) 2013 DataVault, Inc. v2.4 7
  • 8. ANNEXURE D : STORAGE ANNEXURE D : STORAGE ANNEXURE D : STORAGE Copyright (c) 2013 DataVault, Inc. v2.4 8
  • 9. Copyright (c) 2013 DataVault, Inc. v2.4 9 THE SOLUTION
  • 10. Copyright (c) 2013 DataVault, Inc. v2.4 DIGITIZE! ❖Find  files  from  your  desktop! ✓All  benefits  of  electronic  filing        require  scanning  first  ! ✓If  the  Supreme  Court  of  USA                scans,  the  stage  is  set.. ✓President  Obama  set  aside  19  billion   dollars  for  EHR
  • 11. Copyright (c) 2013 DataVault, Inc. v2.4 20 Client’s  Perspective.. ❖Stop  losing  files ❖Stop  recreating  docs ❖Become  efficient ❖Compliance  /  Mandates ❖GAIN-­‐GAIN-­‐GAIN ❖Spend  LITTLE-­‐LITTLE-­‐LITTLE ❖Save;  time,  money ❖Reduce  frustration ❖Perhaps  have  it  underwritten..?
  • 12. WHAT  DRIVES  THE  NEED MEET  COMPLIANCE  REGULATIONS     Most  businesses  have  compliance  regulations  to  meet  (Fed  &  State)     Industry  specific  requirements     Massachusetts  General  Law  93h    (or  similar)  to  protect  PII     Medical  –  HIPAA  (Health  Information  Portability  &  Accountability  Act)     Federal  Government  –  EFOIA     Financial  industry  –  GLBA     eDiscovery  requests Streamlining  business  processes  makes  it  easier  to  comply
  • 14. Copyright (c) 2013 DataVault, Inc. v2.4 19 WHAT  -­‐is  the  process?
  • 15. Copyright (c) 2013 DataVault, Inc. v2.4 ELEMENTS  OF  an  ECM  system Create  /capture  / acquire Determine  /  apply   meta  data Control  /  Manage  /   Secure Output  /  Share Archive Retrieve  /  Use  /   Repurpose
  • 16. Copyright (c) 2013 DataVault, Inc. v2.4 GRAPHIC  DETAILS ❖CAPTURE  PHASE Pickup Document  Prep Scan
  • 17. Copyright (c) 2013 DataVault, Inc. v2.4 ❖INPUT  PHASE Extract  Data Key  Data Merge
  • 18. Copyright (c) 2013 DataVault, Inc. v2.4 ❖STORAGE  /  RETRIEVAL  PHASE Store Access Retrieve
  • 19. Copyright (c) 2013 DataVault, Inc. v2.4 19 SALES
  • 20. Copyright (c) 2013 DataVault, Inc. v2.4 CAN  AN  OFFICE  RUN  WITHOUT    PAPER? ❖..that  is  the  “million  dollar”  question! ✓Expected ✓Used  to ✓Comfortable  with  it ✓“always  done  that  way” How?..
  • 21. Copyright (c) 2013 DataVault, Inc. v2.4 14 SALES  PROCESS.. ❖Talk  -­‐free.  Consult  -­‐not  free   ❖Discuss  their  business  and  technical  needs ❖Educate  (SEMINAR??) ❖Assess  [or  not..] ❖Sample  or  ‘Proof-­‐of-­‐concept’ ❖Agree.  Propose.  Sign ❖Pickup ❖Begin..
  • 22. Copyright (c) 2013 DataVault, Inc. v2.4 21 Your  Perspective..
  • 23. Copyright (c) 2013 DataVault, Inc. v2.4 6 WHY  -­‐offer  scanning?
  • 24. Copyright (c) 2013 DataVault, Inc. v2.4  POTENTIAL  (STILL  PAPER)
  • 25. Copyright (c) 2013 DataVault, Inc. v2.4  POTENTIAL  (STILL  PAPER)
  • 26. TAKING  YOUR  PIECE WHAT  INCOME  TO  EXPECT SCANNING  SERVICES  ALONE,  WHEN  DONE   CORRECTLY,  CAN  BRING  IN  A  PROFIT  MARGIN  OF  UP   TO  80% LET’S  SEE  AN  EXAMPLE
  • 27.
  • 28.
  • 29. Copyright (c) 2013 DataVault, Inc. v2.4 22 How  are  YOU  making  $$  ? ❖Get  paid  for  consulting.. ❖Conversion  (outsource  portions?) ❖Special  handling ❖Storage  in  ECM    (sell  it,  host  it,  use  theirs) ❖Maintenance  contracts/License  fees ❖Grow  to  other  departments ❖Referrals
  • 30. Copyright (c) 2013 DataVault, Inc. v2.4 26 What  you  need.. MENTOR
  • 31. Copyright (c) 2013 DataVault, Inc. v2.4 29 HOW  –can  we  help? Contact: Byron Aulick byron.aulick@datavault.com (508) 637-1416 PHASE 3: marketing sales training needs assessment training certification training (CIP, CDIA or ECMm) ongoing support PHASE 1: One day “opportunity” class (execs) $ 895.00 PHASE 2: Prepare a business plan (budget/forecast/market/competition/ROI, etc.) On-site training (sales, staff and Supervisor) Hardware/software selection Operations Guide & workflow BTA members get $250 off!