CI Travel

1. Manage. Save.
Our Vision
To deliver travel service excellence to each and every client served

2. About Us...
CI Travel is an employee-owned $120 million travel management
company (TMC) with 40 years of experience in providing high quality
travel service to government agencies and corporations.
At least 25% of our employee/owners have at least 10 years of service
with CI Travel. Many employees work virtually.
Headquartered in Norfolk, VA, our governing philosophy revolves
around the values of integrity, respect, accountability, communication
and seamlessness.
As your travel partner, we will help you manage a professionally-
developed travel program - one that will save you money, optimize your
travel spend, and bring you the highest return on your travel investment.

3. How Are We Doing...
•Top Ten American Express Travel Agency
•Top 30 Corporate Travel Agencies, Business Travel News (since 2000)
•Power List of Agencies, Travel Weekly
•Top 50 U.S. Travel Agencies, Business Travel News
•Top 50 U.S. Travel Agencies, Travel Weekly
•Six Awards for “Best Travel Agency in Government,” Society of Government Travel
Professionals
•Multiple “Professional Development” Awards, Society of Government Travel Professionals
•Wright-Patterson Air Force Base Letter of Commendation for role in assisting travel
arrangements during the Balkan peace talks
•NASA Letter of Recognition from the Columbia Accident Investigation Board for assistance
during the review of the Columbia Shuttle accident
•Wright-Patterson Air Force Base Letter of Appreciation for outstanding support in the
implementation of the electronic Defense Travel System (DTS)
•NASA Certificate of Appreciation for exceptional dedication, hard work and expertise in
support of the Return to Flight Task Force for the Columbia Shuttle

4. Our Partners...

6. Core Principles...
The 4 Cs of a Well-Managed Travel Program
Cost Avoidance
Monitoring rules and regulations that can impact our clients' travel program.
Review Sessions to identify cost saving and beneficial partnerships.
Compliance
Assisting our clients as it pertains to travel policies, Duty of Care/Risk Management
issues and Data Management. Secure PII Data.
Customer Service
Smoothing out service disruptions before, during and after travel.
A Standard Service Level (SSL) policy including call monitoring and quality control.
Culture
Working within your culture to achieve the best results in compliance, customer
service and cost avoidance.

7. Benefits of working with CI Travel...
Lower Ticket Prices
Independent benchmarking services have shown that CI Travel corporate clients
consistently save on their travel spend – air, hotel and car.
On The Road Assistance
Waivers & Favors; Special Assistance Numbers
Risk Management
In the event of an emergency - personal, regional, natural disaster or man-made
disaster, political unrest, labor strike, etc., we notify our clients of the dangers and we
take action to assist the travelers.
Volume Purchasing and Purchasing Agreements
We assist our clients in the proposal processes and our clients get better discounts or
more amenities because of our involvement in the process.

8. CI Travel vs. Benchmarking Service - AIR

9. CI Travel vs. Benchmarking Service - HOTEL

10. CI Travel vs. Benchmarking Service - CAR
**American Express totals include insurance, and fuel in their per day averages. CI Travel’s rates do not**

11. CI Travel vs. Benchmarking Service...
CI Travel clients consistently
SAVE
on their travel spend
– Air, Hotel and Car –

12. Why CI Travel...
Because... Managing a successful company has many
challenges, Travel Management Shouldn’t Be
One of Them.
Because... CI Travel is committed to delivering exceptional
value and superior service by working with you
to achieve your travel management goals.
Because... CI Travel is committed to supporting your
efforts in reducing travel cost, developing
travel policy compliance, providing outstanding
customer care, and managing your travel data
for the best return on your investment.