1. SUSTAINABLE TOURISM
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2. Green Globe
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 Worldwide benchmarking and certification program;
facilitates sustainable T&T since 1993
 Based on Agenda 21 principles for SD endorsed by
182 governments at the UN Rio de Janeiro Earth
Summit (1992) and supported by STCRC
 STCRC was established under the Autralian
government research program for sustainable tourism
industry 23/01/2010

3. Green Globe
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 Premier international green brand
 Used mostly in T&T industry but now also
expanded to other environmentally responsible
businesses in a variety of market sectors
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4. Crireria for obtaining the Green Globe
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 Sustainability Policy
 Benchmarking Assessment - Energy, Water,
Waste, Community, Paper, Cleaning, Pesticides
 Compliance with relevant legislation requirements
 Approach – implementation of an environmental
certification management system
 Performance – documentation of performance
outcomes
 Communication – consultation with key
stakeholders including clients, suppliers & staff
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5. 5
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6. The ABC of Green Globe 21
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 AFFILIATE
Introductory informaiton support service
 BECHMARKED
Quantified environmental performance assessment
service
 CERTIFIED
Full certification with an independent audit
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7. Green Globe Benchmarking Program
Key Areas of Assessment
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 Reduced GHG emissions
 Energy efficiency, conservation and management
 Air quality protection and noise control
 Fresh water resource management
 Wastewater management
 Waste minimization
 Improved social and cultural relations
 Land management
 Ecosystem conservation and management
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8. Green Globe Benchmarking Earth Check
Indicators
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 Sustainability Policy
 Energy consumption
 Potable water consumption
 Salid waste production
 Social commitment
 Resource concervation (paper)
 Cleaning Chemicals Used
To be able to use the GREEN GLOBE logo, all
indicator measures must be maintained above the
GREEN GLOBE Baseline level (BL)
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9. Sustainability Policy
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 Company’s written policy addressing all issues raised
in the Green Globe 21 standards
 Sustainability policy statement
 Staff communication and training
 Information for the guests
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10. Energy consumption
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 Minimize overall energy consumption
 Using energy from renewable resources (wind,
hydro, solar)
 Indicator measure: Total energy consumption (MJ)
pa / Guest nights pa or Area under roof (m2)
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11. Water Consumption
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 Minimize potable water consumption by lowering
demand and recycling
 Indicator measure: Water consumed (kL) pa/ Guest
nights pa or Area under roof (m2) Greenhouse gas
reductions: Reduction in emissions from energy
required for potable water treatment, distribution and
disposal
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12. Solid waste production
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 Reduce the amount of solid waste generated by
recycling and less use of energy in waste
disposal
 Indicator measure: Volume of waste landfilled
(m3) pa / Guest nights pa or Area under roof
(m2)
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13. Social commitment
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 Positive impact on the local community by respecting
local traditions, customs; purchasing local goods and
services and participating in local committees
 Indicator measure: Employees with their primary
address within 20 km of the operation / Total
employees
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14. Resource conservation
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 Reduce consumption of natural resources and the
negative impact on biodiversity by using eco-friendly
products
 Paper, wood
 Indicator measure : Ecolabel paper purchased (kg)
pa / Total paper purchased (kg) pa
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15. Cleaning chemicals used
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 Reduce non-biodegradable chemicals (soap,
detrgent, shampoos) discharged into the
environment
 Reduce the artificial pesticide application and
artificial fertilizers
Indicator Measure: Biodegradable cleaning
chemicals used / Total cleaning chemicals used
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16. How Is the Green Globe Logo Used?
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 All indicators must be assessed over a 12 month
period
 They should be at, or above, their respective baseline
level (BL)
 If an indicator cannot be measured or is measured
below the BL, if evidences are provided by the
company that it has started to improve, the indicator
will be deemed as satisfactory
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17. Green Globe Properties
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 The Caribbean leads the world in the number of Green
Globe certified properties
 57 Certified Properties in the region:
 Sandals Antigua Resort & Spa (Antigua&Barbuda)
 Sandals Royal Bahamian Resort & Spa (Bahamas)
 Viva Wyndham Dominicus Beach (Dominican Republic)
 Beaches Negril (Jamaica)
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18. Six Senses Resorts & Spa
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 Established in 1995 by Sonu and Eva Shivdasani
 9 resorts, 14 spas, 2500 employees
 1995: the Soneva Fushi, Maldives
 $ 100 mln annual revenues, evaluated at $ 160 mln
 Headquater in Bangkok, Thailand
 3 distinct resort brands: Soneva, Evason Hideaways
and Evason
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19. Six Senses Resort & Spa
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 « Rustic » Luxury
 Upscale luxury boutique eco-friendly resort
 Mission : « Creating innovative and enriching
experiences in a sustainable environment »
 Min effect of the environment, max effect on the
communties – « No shoes, No news » policy
 On a way of obtaining the Green Globe 21 certification
 0,5% to the Social and Environmental Responsibility
Fund
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20. Six Senses
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 Green commitment
 Six Senses Social and Environment
Programme
- To create innovative and enlightening
experiences that rejuvenate our
guests’ love of SLOW LIFE*
*SUSTAINABLE – LOCAL –
ORGANIC –
WHOLESOME LEARNING –
INSPIRING – FUN – EXPERIENCES
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21. EMS
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 Conduct an environment review
 Establish an environment policy, objectives
 Implement EMS, EMS procedures in all departments
 Monitoring and data collection
 Internal environmental communication
 Environment-related comm to guests
 Conduct an EMS audit
 Compare actual performance / targets
 Review objectives
 Report to emplyees, customers, stakeholders
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22. The origins of EMS
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 Compliance audits since 1970s on environmental
issues because of high fines
 Total quality management based on
PLAN – DO – CHECK - ACT
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23. EMS in the Hospitality Industry
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 Reduce water use
 Reduce waste water output
 Reduce energy use
 Reduce waste
 Purchase environmentally-friendly products
 Imporve indoor air quality
 Reduce noise
 Monitor and document environment performance
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24. Factsheets
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 Water factsheet
- Over 50% of water is used in guestrooms and
kitchens, others are laundry and public toilets
- Hot water cost (guest rooms 50°; laundry 40-80°,
kitchens 60°)
- Wastewater sewage system
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25. Energy Factsheet
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 Most tourism businesses draw their electric energy
from the national grid
 CO2 emissions per unit of delivered energy:
- Coal – 0,32; Oil – 0,28; Gas – 0,19
- Electricity generated from an oil-fired power station –
0,63
- Repair and good HK measures will reduce energy
costs by 10%
- Refurbishment by 30%
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26. Waste Factsheet
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 Waste generated by hospitality business:
- Paper and cupboard items
- Aluminium products (cans and tins)
- Plastic items
- Organic waste (food, garden)
- Hazardous waste (batteries, paints)
- Building materials and furniture
- Oils and fat
- End-of life appliances
Waste Management Hierarchy:
AVOID – REDUCE – REUSE – RECYCLE - RECOVER
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27. Purchasing Factsheet
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 On average, 26 5-star hotels purchase the same
volume of goods as 1200 families
 Environmentally-friendly products
- Made with recycled materials
- Materials with reduced toxicity
- Porducts that are more durable
- Products that require less energy
- Products with redcuced packaging
- Environmentally certified products
- Locally manufactured products
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28. Indoor Environment Factsheet
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 Most people spend 90% of their time indoors
 Common sources of indoor air quality
contamination:
- Gases from stoves, boliers
- Tobacco smoke
- Vapours from cleaning paints, photocopy emissions
- Dust; Carbons from fridges and AC
- The « Sick Building Syndrome »
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29. Noise Factsheet
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 Music, traffic, crowds, work-place related noise coming
rom working machines
 Noise levels between 70-12dB can induce migranes,
circulatory distrubances, high blood pressure and
ulcers
 Noise levels b/n 10dB and 120 dB can cause loss of
hearing
 Noise level above 130 dB can cause direct damage of
hearing
Most noisy places: meeting rooms, guestrooms,
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30. EMS Stages
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 1. Environment status review (factsheets)
 2. Establishing an environmental policy
 3. Implementing the environment management
program
- Objective – Action – Budget – Deadline – Department
concerned
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