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How t o manage an emergency crisis in reputation
1.
HOW TO MANAGE
AN EMERGENCY CRISIS IN REPUTATION MANAGEMENT
2.
Set up a
communication plan Meeting Imagine the worst senario Assign role of each person with leaderships Create role play Set up a chart
3.
RESPONSE: None
4.
TOOLS & TIPS
Answer in the 24 hours
5.
PLANNING: Prevent • Survey •
Google alerts
6.
RECOVERY New advertisments
Future communication Plan Open and transparent communication within all departments. Measure other company behaviour Well maintained soncial media management
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