Planning Workshop Ideas Library Services

Planning Workshop December 2008

9:25 Welcome and Introduction (Grant) Structure of the workshop Outcomes and expectations 9:45 Extension Program (Carolyn) 10:00 Information and Technology (Andrew) 10:15 Collection Development (Dianne) 10:30 Morning Tea in Art Centre Cafe 11:00 Service, the customer and quality (Grant) Just what does the future hold? 11:15 Group think and Brainstorming 12:15 Groups present ideas 12:45 Close (Grant) 1:00 – 2:00 Lunch Program

Background ,[object Object],[object Object],[object Object],[object Object]

Today’s Outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object]

Todays Outcomes cont. ,[object Object],[object Object],[object Object],[object Object],[object Object]

Assumptions & methodologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Benchmarking ,[object Object],[object Object],[object Object],[object Object],[object Object]

Benchmarking ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Benchmarking cont. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Benchmarking cont. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Benchmarking cont. ,[object Object],[object Object],[object Object],[object Object],[object Object]

Benchmarking cont. ,[object Object],[object Object],[object Object]

Findings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Monthly Reporting Data ,[object Object],[object Object],[object Object]

Monthly Reporting Data ,[object Object]

Conclusions ,[object Object],[object Object],[object Object]

Customer/Supplier Model ,[object Object],Your Process Your Customers Your Suppliers Inputs Outputs Requirements & Feedback Requirements & Feedback

Customer/Supplier Model ,[object Object],[object Object]

Quality defined ? ,[object Object],[object Object],[object Object]

Marketing Your Process Your Customers Your Suppliers Inputs Outputs Requirements & Feedback Requirements & Feedback

What Now ? ,[object Object],[object Object],[object Object],[object Object]

Planning Workshop Ideas Library Services

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