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Sharing and collaboration
1.
Sharing and Collaboration John
Crosbie & Ed’ Fowler Business Information Management
2.
Through 2015, 80%
of enterprises will lack a coherent approach to dealing with information from social media Source: Gartner 2011 | Group Presentation © 2011 Capgemini. All rights reserved.
3.
Sharing & Collaboration
- Value Proposition Collaborate in What? Share What? For What Purpose? For What outcome? Who Benefits? What makes us different? Where is the Value? Why us? “Our approach must incorporate migrating away from 1950s office culture with language and structures aligned to that era (Inboxes, folders, Outboxes) and move to a more efficient era of Groups, Shared Practices and Streams”. | Group Presentation © 2011 Capgemini. All rights reserved.
4.
Elevator Pitch For
organsations who wish to build a sense of community internally and with various external parties Dissatisfied with, the lack of intimacy and the failure to connect people and assets effectively. Capgemini’s solution is an, appreciation of the value which can be generated and the rewarding enhancements to a companies communication & Sharing culture That provides, the best 21st Century methods to exploit technology to bring about tangible business benefits Unlike other, outdated, restrictive and inadequate traditional communication approaches Capgemini offers modern thinking coupled with real life business value utilising our market leading consulting services and world class technology. | Group Presentation © 2011 Capgemini. All rights reserved.
5.
Companies are forced
to understand the unprecedented opportunities Social Media Landscape 2011 Social Media Statistics ► >800m users on Facebook: Equivalent to the EU population ► 34% of bloggers post opinions about products and brands ► 25% of search results for the world's top 20 largest brands are linked to user- generated content ► 80% of Twitter usage is on mobile devices: People update from anywhere, at anytime Social Media Potential ► 44% of consumers trust “people like them” ► 64% of consumers trust independent experts ► 74% of consumer purchasing decisions are affected by key influencers on social networking sites ► Only 17% of consumers find corporate advertising credible | Group Presentation © 2011 Capgemini. All rights reserved.
6.
Collaboration Capabilities Document
Organizational Social Collaboration Collaboration Collaboration | Group Presentation © 2011 Capgemini. All rights reserved.
7.
Link Device Roadmap
- Mobility Windows Phone 7 Android Blackberry iPhone Nokia Windows Phone 7 Blackberry iPhone Nokia Growing demand to push content out to mobile devices promoting field based collaboration through Knowledge Management information exchange | Group Presentation © 2011 Capgemini. All rights reserved.
8.
Scenarios for Business
Communities | Group Presentation © 2011 Capgemini. All rights reserved.
9.
Social Media offers
unprecedented possibilities for consumers and companies to interact 1 The power has shifted to the customers – a new challenge for companies to interact with their costumers and employees on a global scale 2 Social media is a rich ecosystem with perpetual evolution and a rapid user growth 3 Customers/Employees publicly share and discuss their opinions on brands and products - studies show that they tend to believe other users’ posts more than official company messages 4 Social media provide great opportunities for companies to benefit from a large array of online services and social platforms 5 Companies have started already to adopt to the new reality and are gaining benefits 6 Capgemini has identified this challenge and offers its customers a wide range of social media solutions | Group Presentation © 2011 Capgemini. All rights reserved.
10.
Burning Platforms….
The retrieval of Inaccurate content Time taken to locate the right information Organic data growth – lacking governance, structure and control KM and Social Attempts have failed in the past Different parts of the business have their own approaches Multiple Versions of the truth Existing systems difficult to navigate Poor end user experience – users not engaged…. | Group Presentation © 2011 Capgemini. All rights reserved.
11.
www.capgemini.com
| Group Presentation The information contained in this presentation is proprietary. ©2011 Capgemini. All rights reserved
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