The document summarizes the key findings of an annual study on logistics outsourcing. It shows that international transportation is outsourced by 83% of customers and domestic transportation by 79%. While cooperation is tactical, collaboration is seen as more strategic. Most users are satisfied with their third-party logistics provider's IT capabilities. Emerging markets like India, China, Poland and Brazil are seen as top geographies for expanding activities. The single biggest challenges in China and India are attracting good local staff and ability to deliver on agreed service levels.