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SYAHMI CARWASH
                CENTER




BUSINESS PLAN PRESENTATION
INTRODUCTION
 COMPANY : SYAHMI’S CARWASH
  CENTER ENTERPRISE.
 BUSINESS: CARWASH, MAINTENANCE
  & CAFÉ.
 OPERATED: JANUARY 2006
BUSINESS OVERVIEW
   HAVE A HIGH POTENTIAL TO GROWTH
    BECAUSE:
     Society life style changing
     Increasing in the bill of new vehicle on the
      road
     This industry in Malaysia is still running as a
      small business
     Not to complicated to handle
CHOOSING FACTOR
   LOWER COST FOR START UP
   NOT HAVE TO MUCH WORKERS
   EASY TO GET SUPPLY MATERIAL AND
    EQUIPMENT
   CASH BUSINESS
   LOW BUSINESS RISK
   HIGH POTENTIAL TO DEVELOP AND
    SUCCESS
COMPANY BACKGROUND
   Company name     : SYAHMI’S CARWASH CENTER
   Type of company : Enterprise
   Company owner : Mr. Mohd Syahmi Nuruddin
                      : Mr. Mohd Fadzli Othman
                      : Mr. Rozaidi Che Razib
                      : Mr. Mohd Zuelkhairi Ridzuan
   Company address : Lot 11, Jalan Jebat 6, 76500
                       Peringgit, Melaka
   Activities      : service on external carwash, internal
                      carwash, engine washing, polish, and
                      also seat and carpet washing , basic
                      maintenance service and cafeteria.
CAPITAL
 CAPITAL            : RM 496 000.00
 ROLLING CAPITAL    : RM 13 000.00
 TOTAL CAPITAL     : RM 509 000.00
 BANKERS           : BANK
                      PEMBANGUNAN
   ACC. NO         : 1418-6100325-285
OWNER BACKGROUND 1
   Name                    : Mohd Syahmi Nuruddin
   NRIC                    : 670728-05-5567

   Master in Submarine Engineering from University of
    Strathclyde, Scotland, Bachelor in Naval Architecture &
    Ship Building from University of Strathclyde, Scotland,
    Diploma Engineering Technology in Ship Construction &
    maintenance from UniKL MIMET.

   Working experiences: 5 years as ship repair manager at
    MMHE, 3 years as assistant ship repair manager at PSC
    Naval dockyard, 6 years as project manager for
    submarine construction at Moscow, Russia.
OWNER BACKGROUND 2
   Name                    : Mohd Fadzli Othman
   NRIC                    : 670728-05-5567

   Master in Business Management from University of
    Wales, Scotland, Bachelor in Business Accounting from
    University of Strathclyde, Scotland, Diploma Accounting
    from UiTM Shah Alam.

   6 years as marketing manager at SIME DARBY sdn bhd,
    8 years as assistant marketing manager at Tesco Melaka.
OWNER BACKGROUND 3
   Name                    : Rozaidi Che Razib
   NRIC                    : 650728-01-2517

   Master in Science of Fluid from University of Podolsky,
    Germany, Bachelor in Mechanical Engineering from
    University of Strathclyde, Scotland, Diploma Mechanical
    Engineering from Politeknik Port Dickson.

   5 years engineer INTEL Semiconductor, Penang, 9 years
    operation manager AMD Semiconductor, Penang
OWNER BACKGROUND 4
   Name                 : Mohd Zuelkhairi Ridzuan
   NRIC                 : 690923-56-6249

   Master in Business Management from University
    of St.Petersburgh, Russia, Bachelor in Marketing
    from University of Strathclyde, Scotland, Diploma
    Accounting and Business management from
    UiTM Jengka.

   5 years accounting officer, 3 years Account
    manager at Malaysia Airline System.
PURPOSE OF BP
   Apply loan as our capital for upgrade our business
    equipment.
   Company reference for business activities for the future.
   Know that our business objectives has achieved as a
    planning.
   For financial company to assess our financial
    capabilities.
   Used to planning new activities for business or for doing
    some changing in company to improve our service.
COMPANY LOCATION
   Syahmi’s Carwash Center located at lot 11,
    Jalan Jebat 6, 76500 Peringgit, Melaka
   Behind The TESCO Melaka and Melaka Central.
   5 km from Banda Hilir & 6 km from Ayer Keroh
    highway
   Surrounded by housing area and company and
    business building. Syahmi’s Carwash Center
    have easily accessible road.
LOCATION MAP
BUILDING
OGANIZATION PLAN
ORGANIZATION CHART
JOB SPEC: CEO
 Monitor the whole organization
 Setting strategy and vision
 Building culture
 Team-building
 Capital allocation
JOB SPEC: MANAGER
   To manage, planning, leading and control the
    department under him, so that the business achieved the
    goals.
   Communicate with all staff to ensure the commitment
    among employees.
   Make a decision for long term and short term so that can
    achieved the objectives.
   Always control the quality of employees from time to
    time.
   Take care and take responsible to employee’s welfare.
JOB SPEC: CLERK
 Provide company account & financial
  statement.
 Carry out the marketing operation
 Carrie out the salary payment.
JOB SPEC : SUPERVISOR
 Monitor the workers to ensure that all of
  them doing the job.
 Contact with customers when they coming
  for services.
   CARWASH WORKERS:
     Carrie   out the carwash service job.
   CAFÉ WORKERS:
     Carrie   out the cafe service job.
   MECHANIC & APPRIENTICE
     Carrie   out the maintenance service.
COMPANY OPERATION
    Provide three main service

1.   Carwash service
2.   Maintenance service
3.   Café service
Carwash service
External
 Our service can wash up to 50 car per
  hour
 Using the new high technology system
  (less than 2 minute duration for washing,
  wax, seal and dry)
Internal washing
 Engine washing
 Vacuum
 Polish
Carwash process flow
Maintenance service
The production unit for maintenance is depending
  on what type of service.
1. Changing lubrication oil about 15 minute
2. Changing oil filter about 15 minute
3. Changing spark plug about 10 minute
4. Top up refrigeration gas for air conditioning
  about 20 minute
5. Check tire pressure about 5 minute
6. Computerize engine tuning about 20 minute
Maintenance process flow
Café service
 For café production unit, we not have any problem because all the
  beverage and foods is come from the supplier that we have
  appointed. So, the stock is always under control.
 Time for served is short because the food is already ready to serve
  and the beverage only just to mixed it and ready to served.
 Drinking
 1. Coffee
 2. Espresso
 3. Cappuccino coffee
 4. Frozen coffee drinks
 5. Special tea
 Food
 1. Bread
 2. Sandwich
 3. Cake
Café process flow
MARKETING PLAN
MARKETING OBJECTIVES
 Increase our customer aware by 50% with
  our first class service and the importance
  about car care.
 Increase business profit by 30% for the
  end of the year 2010
The target market is aimed to:

   Corporate customer around Malim, Ayer Keroh, Peringgit, Melaka
    Raya, Cheng & City of Melaka that we know they are not enough
    time to take care their car.
   Luxury car & sport car owner that we know they care about their
    expensive car and need a good quality service and care to make
    their car’s look nice.
   Youngest car owner around Malim, Ayer Keroh, Peringgit, Melaka
    Raya, Cheng & City of Melaka that most of them are very caring of
    their car also usual customer.
   Auto Club Owner such as MHCC (Malaysia Honda Civic Club),
    ProPERD (Proton Perdana Club), ViVa Club ect.
   Government agencies such as police, custom, hospital and
    firefighting.
   Melaka Taxi Driver Association
   Companies around Malim, Ayer Keroh, Peringgit, Melaka Raya,
    Cheng & City of Melaka who have their company car.
SWOT ANALYSIS
Strength
• Broad area of building operation
• High technology machine
• Enough facilities & equipment
• Great quality service
• Easy access
• Skills worker
• Variety service
• The duration of washing is short
• We can wash up to 50 cars per hour by using the high technology
    equipment


Weaknesses
• A little high in price from competitor
according to our quality service and our
high technology equipment
• Quite high cost for operation
   Opportunities
     Societies now want changing in their life. They easy to take a short way to
    do anything. So, it is our opportunities to take the advantages from them
    with provide a carwash service. We believe that our business can grow
    faster in future.


     Threats
     • Price from competitor cheaper than us.
     •The biggest carwash company from foreign country is our threat if they
       coming to make a business in Malaysia.
     • New person who want to open a business same like us.
     • Competitors who make an investment to develop their small business
        to become biggest business same like us.
     • Economy slowdown.
     • Disturbance in political in Malaysia.
Demographics                  Religion :
Total population : 254, 350   Muslim 30%
   people                     Buddha 27%
                              Hindu 16%
Sex :                         Christian 20%
51% Female, 49% Male          Others 7%

Age :                         Marital Status :
1 – 12 18%                    63% Married
13 – 21 20%                   37% Single
22 – 55 43%                   Income per month :
56 – Above 17%                 $ 500 - $ 1000 17%
                              $ 1001 - $ 2000 25%
Race :                        $ 2001 - $ 3000 29%
Malay 30%                     $ 3001 - $ 4000 22%
Chinese 35%                   $ 4001 – Above 7%
Indian 25%
Others 10%                    Occupation :
                              Government 43%
                              Non government 37%
                              Self working 20%
Market Segmentation   According the our research with Inhabitant
                      Population Statistic Department, the
                      population in Malim, Ayer Keroh, Peringgit,
                      Melaka Raya, Cheng & City of Melaka is a
                      mix and can separate into age, race, religion,
                      sex, marital status, total income per month,
                      and occupation. The detail of it is listed below:
                      Total population : 254, 350 people
MARKETING STRATEGIES
Personal selling
 At Syahmi’s Carwash Center, there would be greater
  staff when deal with customer.Greeting them, asking
  what service they would like to do. The greeter then
  hand them a brochure and then carry out their service
  request.
 Customers are big on quality issues and this tweaking
  awareness can enlighten their curiosity. By having the
  customers go back from Syahmi’s Carwash Center with
  brochure or having read the brochure while there waiting
  their car on washing or maintenance service will cause a
  chain reaction of the customer telling another customer
  of what they recently found out about get carwash at
  Syahmi’s Carwash Center.
 When customers leaves with new beneficial knowledge,
  they pass it on to others and this would create a new
  customer who want to care their car.
brochures




 •The cost for 1 brochure is RM 0.30. Every month, we will produce
  4500 piece of brochures for 3month.
 •The total cost for brochures for 3 month is RM 0.30 x 4500 x 3 =
  RM 4,050.00
billboard advertisement




   Cost to rent Billboard behind Ayer Keroh toll highway, Mahkota
   Prade, Jaya Jusco, Al-Azim mosque and Klebang beach and poster
   with the slogan “Your Driving Partner” with poster reflecting will be
   RM 2,500.00 per month. Total cost for 3 month is RM 2,500.00
   x 3 = RM 7,500.00.
Coupon
  Use the automobile megazine such as “automania” & "motor trader” for
  Melaka circulation and offer discount coupons in their magazine for
  10% off of external carwash, internal carwash or engine washing for
  this October, November and December edition.
website




  The cost for established the website base is RM 300.00 per year.
Newspaper distributor
   The charge to added brochures in newspaper that the distributor imposes is
    RM 0.02.
   There have 100 brochures everyday for 3 month. The cost is RM 0.02 x 100
    x 30 x 3 = RM 180.00.
FINANCIAL PLAN
Area of Responsibility
 performing the accounting, budgeting and
  financial reporting activities
 record activities for administrative
  expenses of company, such as salaries,
  employee fringe benefits, travel expenses,
  office expenses, and other administrative
  expenses.
Break-Even Analysis
Company Break-even


     RM 1046 487.63
                    = 10
     RM 104 647.88



   From the calculation, our company can get a break-even
    about 10 month after running the business.
CASH FLOW
Financial Ratio Analysis
 Is a financial statement report-company
  position at a point in time and on its
  operation over a certain period.
 To show the relationship among financial
  statement account.
Company Financial Ratio
Analysis
                   current esset     RM 663 717.77
  current ratio =                  =               = 1.44
                  current liability RM 459 000.20

               current liability RM 459 000.20
  dept ratio =                  =               = 0.67
                 total equity     RM 682 302.77

                      net income   RM 1255 774.55 - RM 1046 487.63
net profit margin =              =
                         sales             RM 104 647.88

                                =   2

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Business plan syahmi carwash center

  • 1. SYAHMI CARWASH CENTER BUSINESS PLAN PRESENTATION
  • 2. INTRODUCTION  COMPANY : SYAHMI’S CARWASH CENTER ENTERPRISE.  BUSINESS: CARWASH, MAINTENANCE & CAFÉ.  OPERATED: JANUARY 2006
  • 3. BUSINESS OVERVIEW  HAVE A HIGH POTENTIAL TO GROWTH BECAUSE:  Society life style changing  Increasing in the bill of new vehicle on the road  This industry in Malaysia is still running as a small business  Not to complicated to handle
  • 4. CHOOSING FACTOR  LOWER COST FOR START UP  NOT HAVE TO MUCH WORKERS  EASY TO GET SUPPLY MATERIAL AND EQUIPMENT  CASH BUSINESS  LOW BUSINESS RISK  HIGH POTENTIAL TO DEVELOP AND SUCCESS
  • 5. COMPANY BACKGROUND  Company name : SYAHMI’S CARWASH CENTER  Type of company : Enterprise  Company owner : Mr. Mohd Syahmi Nuruddin : Mr. Mohd Fadzli Othman : Mr. Rozaidi Che Razib : Mr. Mohd Zuelkhairi Ridzuan  Company address : Lot 11, Jalan Jebat 6, 76500 Peringgit, Melaka  Activities : service on external carwash, internal carwash, engine washing, polish, and also seat and carpet washing , basic maintenance service and cafeteria.
  • 6. CAPITAL  CAPITAL : RM 496 000.00  ROLLING CAPITAL : RM 13 000.00  TOTAL CAPITAL : RM 509 000.00  BANKERS : BANK PEMBANGUNAN  ACC. NO : 1418-6100325-285
  • 7. OWNER BACKGROUND 1  Name : Mohd Syahmi Nuruddin  NRIC : 670728-05-5567  Master in Submarine Engineering from University of Strathclyde, Scotland, Bachelor in Naval Architecture & Ship Building from University of Strathclyde, Scotland, Diploma Engineering Technology in Ship Construction & maintenance from UniKL MIMET.  Working experiences: 5 years as ship repair manager at MMHE, 3 years as assistant ship repair manager at PSC Naval dockyard, 6 years as project manager for submarine construction at Moscow, Russia.
  • 8. OWNER BACKGROUND 2  Name : Mohd Fadzli Othman  NRIC : 670728-05-5567  Master in Business Management from University of Wales, Scotland, Bachelor in Business Accounting from University of Strathclyde, Scotland, Diploma Accounting from UiTM Shah Alam.  6 years as marketing manager at SIME DARBY sdn bhd, 8 years as assistant marketing manager at Tesco Melaka.
  • 9. OWNER BACKGROUND 3  Name : Rozaidi Che Razib  NRIC : 650728-01-2517  Master in Science of Fluid from University of Podolsky, Germany, Bachelor in Mechanical Engineering from University of Strathclyde, Scotland, Diploma Mechanical Engineering from Politeknik Port Dickson.  5 years engineer INTEL Semiconductor, Penang, 9 years operation manager AMD Semiconductor, Penang
  • 10. OWNER BACKGROUND 4  Name : Mohd Zuelkhairi Ridzuan  NRIC : 690923-56-6249  Master in Business Management from University of St.Petersburgh, Russia, Bachelor in Marketing from University of Strathclyde, Scotland, Diploma Accounting and Business management from UiTM Jengka.  5 years accounting officer, 3 years Account manager at Malaysia Airline System.
  • 11. PURPOSE OF BP  Apply loan as our capital for upgrade our business equipment.  Company reference for business activities for the future.  Know that our business objectives has achieved as a planning.  For financial company to assess our financial capabilities.  Used to planning new activities for business or for doing some changing in company to improve our service.
  • 12. COMPANY LOCATION  Syahmi’s Carwash Center located at lot 11, Jalan Jebat 6, 76500 Peringgit, Melaka  Behind The TESCO Melaka and Melaka Central.  5 km from Banda Hilir & 6 km from Ayer Keroh highway  Surrounded by housing area and company and business building. Syahmi’s Carwash Center have easily accessible road.
  • 17. JOB SPEC: CEO  Monitor the whole organization  Setting strategy and vision  Building culture  Team-building  Capital allocation
  • 18. JOB SPEC: MANAGER  To manage, planning, leading and control the department under him, so that the business achieved the goals.  Communicate with all staff to ensure the commitment among employees.  Make a decision for long term and short term so that can achieved the objectives.  Always control the quality of employees from time to time.  Take care and take responsible to employee’s welfare.
  • 19. JOB SPEC: CLERK  Provide company account & financial statement.  Carry out the marketing operation  Carrie out the salary payment.
  • 20. JOB SPEC : SUPERVISOR  Monitor the workers to ensure that all of them doing the job.  Contact with customers when they coming for services.
  • 21. CARWASH WORKERS:  Carrie out the carwash service job.  CAFÉ WORKERS:  Carrie out the cafe service job.  MECHANIC & APPRIENTICE  Carrie out the maintenance service.
  • 23. Provide three main service 1. Carwash service 2. Maintenance service 3. Café service
  • 24. Carwash service External  Our service can wash up to 50 car per hour  Using the new high technology system (less than 2 minute duration for washing, wax, seal and dry) Internal washing  Engine washing  Vacuum  Polish
  • 26.
  • 27. Maintenance service The production unit for maintenance is depending on what type of service. 1. Changing lubrication oil about 15 minute 2. Changing oil filter about 15 minute 3. Changing spark plug about 10 minute 4. Top up refrigeration gas for air conditioning about 20 minute 5. Check tire pressure about 5 minute 6. Computerize engine tuning about 20 minute
  • 29.
  • 30. Café service  For café production unit, we not have any problem because all the beverage and foods is come from the supplier that we have appointed. So, the stock is always under control.  Time for served is short because the food is already ready to serve and the beverage only just to mixed it and ready to served.  Drinking 1. Coffee 2. Espresso 3. Cappuccino coffee 4. Frozen coffee drinks 5. Special tea  Food 1. Bread 2. Sandwich 3. Cake
  • 32.
  • 34. MARKETING OBJECTIVES  Increase our customer aware by 50% with our first class service and the importance about car care.  Increase business profit by 30% for the end of the year 2010
  • 35. The target market is aimed to:  Corporate customer around Malim, Ayer Keroh, Peringgit, Melaka Raya, Cheng & City of Melaka that we know they are not enough time to take care their car.  Luxury car & sport car owner that we know they care about their expensive car and need a good quality service and care to make their car’s look nice.  Youngest car owner around Malim, Ayer Keroh, Peringgit, Melaka Raya, Cheng & City of Melaka that most of them are very caring of their car also usual customer.  Auto Club Owner such as MHCC (Malaysia Honda Civic Club), ProPERD (Proton Perdana Club), ViVa Club ect.  Government agencies such as police, custom, hospital and firefighting.  Melaka Taxi Driver Association  Companies around Malim, Ayer Keroh, Peringgit, Melaka Raya, Cheng & City of Melaka who have their company car.
  • 36. SWOT ANALYSIS Strength • Broad area of building operation • High technology machine • Enough facilities & equipment • Great quality service • Easy access • Skills worker • Variety service • The duration of washing is short • We can wash up to 50 cars per hour by using the high technology equipment Weaknesses • A little high in price from competitor according to our quality service and our high technology equipment • Quite high cost for operation
  • 37. Opportunities Societies now want changing in their life. They easy to take a short way to do anything. So, it is our opportunities to take the advantages from them with provide a carwash service. We believe that our business can grow faster in future. Threats • Price from competitor cheaper than us. •The biggest carwash company from foreign country is our threat if they coming to make a business in Malaysia. • New person who want to open a business same like us. • Competitors who make an investment to develop their small business to become biggest business same like us. • Economy slowdown. • Disturbance in political in Malaysia.
  • 38. Demographics Religion : Total population : 254, 350 Muslim 30% people Buddha 27% Hindu 16% Sex : Christian 20% 51% Female, 49% Male Others 7% Age : Marital Status : 1 – 12 18% 63% Married 13 – 21 20% 37% Single 22 – 55 43% Income per month : 56 – Above 17% $ 500 - $ 1000 17% $ 1001 - $ 2000 25% Race : $ 2001 - $ 3000 29% Malay 30% $ 3001 - $ 4000 22% Chinese 35% $ 4001 – Above 7% Indian 25% Others 10% Occupation : Government 43% Non government 37% Self working 20%
  • 39. Market Segmentation According the our research with Inhabitant Population Statistic Department, the population in Malim, Ayer Keroh, Peringgit, Melaka Raya, Cheng & City of Melaka is a mix and can separate into age, race, religion, sex, marital status, total income per month, and occupation. The detail of it is listed below: Total population : 254, 350 people
  • 41. Personal selling  At Syahmi’s Carwash Center, there would be greater staff when deal with customer.Greeting them, asking what service they would like to do. The greeter then hand them a brochure and then carry out their service request.  Customers are big on quality issues and this tweaking awareness can enlighten their curiosity. By having the customers go back from Syahmi’s Carwash Center with brochure or having read the brochure while there waiting their car on washing or maintenance service will cause a chain reaction of the customer telling another customer of what they recently found out about get carwash at Syahmi’s Carwash Center.  When customers leaves with new beneficial knowledge, they pass it on to others and this would create a new customer who want to care their car.
  • 42. brochures •The cost for 1 brochure is RM 0.30. Every month, we will produce 4500 piece of brochures for 3month. •The total cost for brochures for 3 month is RM 0.30 x 4500 x 3 = RM 4,050.00
  • 43. billboard advertisement Cost to rent Billboard behind Ayer Keroh toll highway, Mahkota Prade, Jaya Jusco, Al-Azim mosque and Klebang beach and poster with the slogan “Your Driving Partner” with poster reflecting will be RM 2,500.00 per month. Total cost for 3 month is RM 2,500.00 x 3 = RM 7,500.00.
  • 44. Coupon Use the automobile megazine such as “automania” & "motor trader” for Melaka circulation and offer discount coupons in their magazine for 10% off of external carwash, internal carwash or engine washing for this October, November and December edition.
  • 45. website The cost for established the website base is RM 300.00 per year.
  • 46. Newspaper distributor  The charge to added brochures in newspaper that the distributor imposes is RM 0.02.  There have 100 brochures everyday for 3 month. The cost is RM 0.02 x 100 x 30 x 3 = RM 180.00.
  • 48. Area of Responsibility  performing the accounting, budgeting and financial reporting activities  record activities for administrative expenses of company, such as salaries, employee fringe benefits, travel expenses, office expenses, and other administrative expenses.
  • 50.
  • 51.
  • 52. Company Break-even RM 1046 487.63 = 10 RM 104 647.88  From the calculation, our company can get a break-even about 10 month after running the business.
  • 54. Financial Ratio Analysis  Is a financial statement report-company position at a point in time and on its operation over a certain period.  To show the relationship among financial statement account.
  • 55. Company Financial Ratio Analysis current esset RM 663 717.77 current ratio = = = 1.44 current liability RM 459 000.20 current liability RM 459 000.20 dept ratio = = = 0.67 total equity RM 682 302.77 net income RM 1255 774.55 - RM 1046 487.63 net profit margin = = sales RM 104 647.88 = 2