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The information contained in this booklet is based on
first-hand interviews with chief executive officers of
Global Growth Companies.

The views expressed in this publication do not
necessarily reflect those of the World Economic Forum.

World Economic Forum Headquarters
91-93 route de la Capite
CH-1223 Cologny/Geneva
Switzerland
Tel.: +41 (0)22 869 1212
Fax: +41 (0)22 786 2744

World Economic Forum Beijing Representative Office
501-502,West Tower
World Financial Centre
No.1 East 3rd Ring Middle road
Chaoyang District,100020
Beijing
People’s Republic of China
Tel.: +86 10 6599 9500
Fax: +86 10 6599 9501/02

World Economic Forum Japan Office
Roppongi Hills Mori Tower 49F
6-10-1, Roppongi, Minato-ku
Tokyo 106-6149
Japan
Tel.: +81 (0)3 5771 0067
Fax: +81 (0)3 5771 0068

World Economic Forum USA
3 East 54th Street, 17th Floor
New York, NY 10022
USA
Tel.: +1 212 703 2300
Fax: +1 212 703 2399

E-mail: ggc@weforum.org
http://www.weforum.org/ggc
Contents
1. Introduction and Background ..............................................................................................1

2. Index of Portrayed Global Growth Companies ...................................................................2

3. Global Growth Company Success Stories
   Accretive Health ......................................................................................................................4
   Banco Compartamos ..............................................................................................................6
   Beijing Redbaby Info-Tech.......................................................................................................8
   Better Place ..........................................................................................................................10
   Celulosa Argentina ................................................................................................................12
   du .........................................................................................................................................14
   IDEO .....................................................................................................................................16
   illycaffè ..................................................................................................................................18
   Indika Energy ........................................................................................................................20
   Karuturi Global ......................................................................................................................22
   Kokusai Kogyo Group ...........................................................................................................24
   KPIT Cummins Infosystems ..................................................................................................26
   LCY Chemical Corp. .............................................................................................................28
   Lynas Corporation Limited ....................................................................................................30
   MB Holding Company ...........................................................................................................32
   M+W Group ..........................................................................................................................34
   ReachLocal ...........................................................................................................................36
   Serum Institute of India .........................................................................................................38
   TAK Agro ..............................................................................................................................40
   TOTVS ..................................................................................................................................42
   Trina Solar .............................................................................................................................44
   Vingroup ...............................................................................................................................46
   WISeKey ...............................................................................................................................48
   Yida Group Co.Ltd ................................................................................................................50

4. Global Growth Company Partners and Industry Shapers ................................................53

5. Annexes
   Global Growth Company Community Agenda .......................................................................54
   Executive Summary – Redefining the Future of Growth: The New Sustainability Champions........55
   Acknowledgements ..............................................................................................................57
   Photo Credits ........................................................................................................................58
Introduction and Background


This year marks the fifth anniversary of the founding of the World Economic Forum’s
Community of Global Growth Companies (GGCs). During the past five years, we have
witnessed the emergence of a new generation of economic leaders.

Recognizing their importance, the Community engages those players that, in addition to
showing consistently high growth rates, act as disruptors of traditional industries through
their new technologies and innovative business models. GGC members come from both fast
growing emerging markets and established economies.

As of August 2011, the Community includes more than 310 members from 70 countries and
various regions. Membership is by invitation only, reviewed by a committee that applies strict
selection criteria, and limited to 50 new companies globally each year. Eligible companies
generally have a turnover between US$ 100 million and US$ 5 billion, and consistent annual
growth rates exceeding industry and regional averages. Importantly, GGC members are
building a global business beyond their traditional markets and are committed to having a
positive effect on the economies and societies in which they operate.

To illustrate the diversity, richness and best practices of the Community, we are delighted to
share the profiles of 24 Community members in the second edition of Trailblazers, Shapers and
Innovators.

The World Economic Forum is proud of the Global Growth Company Community. We are
confident that these new champions will fully leverage the platform that the Forum provides to
them, and that they will make a strong commitment to our mission to improve the state of the
world.




Jeremy Jurgens                                    Jerry Yu
Senior Director                                   Director
Centre for Business Engagement                    Centre for Global Growth Companies
Index of Portrayed Global Growth Companies




                                                                                                      M+W Group (p34)
                                                                                                      Stuttgart
                                                                                                      Infrastructure & Urban Development
                             IDEO (p16)
                             Palo Alto                             Accretive Health (p4)
                             Professional Services                 Chicago
                                                                   Healthcare
                             (Consulting/Market Research)
Better Place (p10)
Palo Alto
Automotive

                                                                                                                  WISeKey (p48)
                                               Banco Compartamos (p6)                                             Geneva
                                               Mexico City                                                        Information Technology
                                               Banking (Microcredit)

ReachLocal (p36)
Woodland Hills
Media, Entertainment & Information




                                                                                                         TAK Agro (p40)
                                                                                                         Lagos
                                                                                                         Agriculture, Food & Beverage




                                                                                        TOTVS (p42)
                                                                                        São Paulo
                                                                                        Information Technology




                                                                           Celulosa Argentina (p12)
                                                                           Buenos Aires
                                                                           Pulp and Paper
Beijing Redbaby Info-Tech (p8)
                                                       Beijing
                                                       Retail and Consumer Goods




    illycaffè (p18)                                                                             Yida Group Co. Ltd (p50)
    Trieste                                                                                     Dalian
    Agriculture, Food & Beverage                    Trina Solar (p44)
                                                                                                Infrastructure & Urban Development
                                                    Changzhou
                                                    Energy (Photovoltaic modules)               (Real Estate)




                                   KPIT Cummins Infosystems (p26)
du (p14)                           Pune
Dubai                              Information Technology (Automotive)
Telecommunications
                                                                                                                    Kokusai Kogyo
                                                                                                                    Group (KKG) (p24)
                                                                                                                    Tokyo
                                                                                                                    Infrastructure & Urban
                                                                                                                    Development
  MB Holding Company (p32)
  Muttrah
  Energy (Oil)                                                                                      LCY Chemical Corp. (p28)
                                                         Vingroup (p46)                             Taipei
                                                         Hanoi                                      Chemicals (Fertilizers)
            Serum Institute of India (p38)               Infrastructure & Urban Development
            Pune
            Healthcare


                                     Karuturi Global (p22)                          Indika Energy (p20)
                                     Bangalore                                      Jakarta
                                     Agriculture, Food & Beverage                   Energy




                                                                                    Lynas Corporation Limited (p30)
                                                                                    Sydney
                                                                                    Mining & Metals (Rare Earths)
Global Growth Company Success Stories




        Accretive Health
        Healing Healthcare


                    A
                                cross the US, up to 90% of              As a result, many hospitals and primary care
                                hospitals collect only 85% of their     centres are haemorrhaging double-digit
                                due. Insurance claims                               revenue.
                                are often delayed,
                    denied, lost or overlooked. As        Instead of                Since 2003, Chicago-based
                    for emergency room services,          addressing only           Accretive Health has been
                    in the vast majority of cases,                                  “attacking this very significant
                                                          partial solutions
                    hospitals are mandated by                                       hospital revenue leakage”, in the
                    law to carry the treatment of         or focusing wholly        words of Etienne Deffarges, the
                    the uninsured, often at their         on cost reductions,       company’s Vice-Chairman, and a
                    own expense. While hospital           Accretive Health          member of the company’s founding
                    executives have their hands full
                                                          focuses on the entire management team. The company’s
                    focusing on clinical care and                                   focus is to bridge and patch the
                    quality, front-end administrators
                                                          revenue cycle of its      losses and inefficiencies rampant
                    are often inadequately armed          customers.                across the healthcare field. A built-
                    to grapple with, much less                                      for-purpose company, Accretive
                    entirely understand, one of the most arcane,        Health brings its industry-changing expertise
                    complex payment systems administered by             and unmatched technology to everything
                    any industry.                                       from insurance and benefits verification,
                                                                        to medical treatment documentation and
                                                                                coding, authorizations and referrals,
                                                                                and bill preparation and collections.
                                                                                The result: significant, sustainable
                                                                                improvements in medical quality and
                                                                                hospital operating margins, not to
                                                                                mention increased patient satisfaction.

                                                                                Instead of addressing only partial
                                                                                solutions or focusing wholly on
                                                                                cost reductions, Accretive Health
                                                                                focuses on the entire revenue cycle
                                                                                of its customers – typically multi-
                                                                                hospital systems, including faith-
                                                                                based or community healthcare
                                                                                systems, academic medical centres,
                                                                                independent ambulatory clinics, and
                                                                                physician practice groups. Through
                                                                                its innovative technology and process
                                                                                excellence, the company assumes
                                                                                responsibility for the management and



4   I   World Economic Forum   I   Global Growth Companies
cost of a customer’s revenue cycle operations.                        too. Thanks to the recent White House allocation
It supplements the client’s existing staff with                       of US$ 16 billion to switch the US over to
seasoned Accretive Health personnel, technology,                      digital medical records, medical billing systems
savvy and culture. Not least, it serves as an on-                     will be compelled to undergo massive annual
site operational partner.                                             upgrades in the future. Many medical executive
                                                                      are concerned about their capacity to cope with
Among Accretive Health’s most recent initiatives                      these new regulations – and will happily outsource
is a pioneering alliance with Minnesota-based                         this function if it means +4-6% annually to their
Fairview Health Services, which                                                   cash collections and improved results.
owns seven Midwestern hospitals
and 42 primary care clinics. This       "For every                  Deffarges credits the company’s
partnership focuses on reducing         100 patients who            highly productive partnership with
total cost of care while improving                                  the Global Growth Companies
medical outcomes, with thus-
                                        show up to be               Community “with helping us explore
far promising early results. The        admitted at a               future markets, and gain a greater
company is also expanding its           hospital we serve,          understanding and connection in
reach by promoting its offerings        we will find 85             certain markets, such as India, where
internationally.                                                    we already operate.” Accretive Heath
                                         paying solutions
                                                                    Chief Executive Officer Mary Tolan
Accretive Care does a lot of things      through a variety of recently addressed the prestigious
in a unique way. Example: It may         funds."                    World Health Congress, and, given
step up to find coverage solutions                                  her past participation in Davos, will no
for the uninsured. It may uncover ways to             doubt be a valuable contributor to future World
increase the yield on a co-payment. It may ensure     Economic Forum events.
that no process breakdowns lead to an insurance
company denial – Did the hospital get the right       Over the past five years, the publicly traded Accretive
authorization and/or the proper referral? Was X       Health, which reported 2010 revenue of US$ 610
or Y truly a medical necessity? Accretive Health      million, has had a compounded annual growth rate of
helps health providers recover lost or delayed        45%. Since 2005, the company has also increased
revenue, but it also helps countless patients pay     revenues by +359%. Currently holding only 1% of
for healthcare they otherwise could not afford.       US market share, Accretive’s high-level growth is
Says Deffarges: “For every 100 patients who           highly sustainable. From the perspective
show up to be admitted at a hospital we serve,        of the health industry, Accretive Health
we will find 85 paying solutions through a variety    is a niche market with limitless potential
of funds – whether it’s through federal money,        that will continue to shape
state money, private foundations or specialized       the health revenue cycle
interest funds.”                                      landscape in the US and
                                                      beyond in an innovative,
By digging up and navigating health laws and          game-changing way.
regulations, Accretive Health is fundamentally
reshaping the landscape of revenue cycle
management. The healthcare industry is booming,




                                        Accretive Health

                                        Industry Sector: Healthcare
                                        Location: Chicago, USA
                                        www.accretivehealth.com

  Mary A. Tolan
  Founder and Chief Executive Officer




                                                                      Global Growth Companies   I   World Economic Forum   I   5
Global Growth Company Success Stories




        Banco Compartamos
        Lending a Hand


                    A
                               cross Mexico, the beneficiaries range     “The financial sector
                               from a small Oaxacan retailer to a        in Mexico has been very
                               Tlaxcala-based glazier and a Coahuila     successful attending to the
                               native who used her microloan to pay      needs of the middle-class and up,”
                    off her electricity bill and put down a payment on   says Executive Vice-President Carlos Danel,
                    a half-dozen computers needed to start her own       “but it has historically not seen the base of the
                    small coffee shop.                                   pyramid as potential clients.” One of Banco
                                                                         Compartamos’ competitive advantages? Talking
                    These three individuals were among the               to potential clients in the streets and in the
                    beneficiaries of the 2011 Banco Compartamos          mercados about their goals and dreams – then
                    microentrepreneur awards, given to women             figuring out the best ways to serve their financial
                    who demonstrate outstanding entrepreneurial          needs.
                    spirit. Over the past two decades, thanks to
                    Banco Compartamos’ microfinance programme            Founded in 1990 as a not-for-profit NGO and
                    that advances loans of roughly 1,000 pesos           supported by aid from international donors, the
                    apiece to local citizen within the country’s         bank recognized early on that the accelerated
                    lowest economic brackets, Mexico City-based          population growth across Mexico and Latin
                    Banco Compartamos has become one of Latin            America had surpassed available jobs. Then
                    America’s largest, most successful institutions.     and now, its goal is to bring financial services to




6   I   World Economic Forum   I   Global Growth Companies
the largest number of people in the shortest amount          from Mexico, the United States, Europe and South
of time, in particular to rural, underserved female          America. More to the point, Banco Compartamos’
entrepreneurs who historically lack access to working        historic IPO is the culmination of an ongoing strategy
capital loans. The bank realized early on that the           within microfinance to bring in the private sector, and
highest form of collateral in socially cohesive Mexico       relays the message that social service and profits can
was, and still is, a person’s reputation.                    exist side by side.

Example: Under the bank’s                                          “Becoming a publicly traded company is not
“Credito Mujer” programme,              Banco                      the road for every microfinance organization,”
Banco Compartamos extends                                          says Danel, adding that post-IPO, Banco
                                        Compartamos’
loans from 1,500 to 27,000 pesos                                   Compartamos has tripled in size and is able
to each member of a group of            comparative                to serve many more millions of underserved
anywhere from 10-50 women, all          advantage? Taking          households. “But it does make sense for
of whom are granted life insurance      to potential clients       some markets and institutions.”
at no additional cost. The group        in the streets and
then guarantees the bank that                                      Today, Banco Compartamos boasts a
they will repay the loan, even
                                        in the mercados            portfolio of US$ 11,621 million pesos
if one of its members defaults.         about their goals          that it lends to more than 2 million clients
Once clients have paid off the first    and dreams – then          spread across commerce, building,
loan, they qualify for additional       figuring out the best services, agriculture, livestock farming and
loans. These microloans permit                                     manufacturing – a figure that dwarfs non-
                                        ways to serve their
low-income Mexicans to develop                                     profit microfinance organizations in Latin
productive activities that help them    financial needs.           America. The bank boasts 391 service
pay off their bills, improve their                                 offices located in 32 Mexican states,
living environments, or buy raw materials en route to     employs more than 12,000 people. And for the past
creating their own “microenterprises”.                    seven years, it has provided its investors with an
                                                          average annual return on equity of roughly 47%.
In 2000, Banco Compartamos morphed into a
“SOFOL”, rendering the bank eligible for bank             Founder José Ignacio Avalos Hernández coined the
loans, debt placements and development bank               bank’s name, Compartamos, which means “Let’s
funding. In 2006, Mexican authorities gave Banco          Share”. As the bank expands its operations to other
Compartamos its bank license. And a year later,           regions of Latin America, in particular Peru and
Banco Compartamos did something that transformed          Guatemala, this philosophy can only bring the bank
it into an industry to watch. By launching a 2007 IPO,    and its customers additional dividends. Not least,
the bank effectively became an intermediary financial     this Latin American bellwether is showing the rest of
agent between large investors and the lower income        the industry what the possible future of microfinance
segments. Banco Compartamos’ IPO caused some              holds.
controversy within the industry about the spirit
and meaning of microfinance, yet no one could
dispute the total proceeds of US$ 468 million, with
purchases by 5,920 institutional and retail investors




                                                         Banco Compartamos

                                                         Industry Sector: Banking (Microcredit)
                                                         Location: Mexico City, Mexico
                                                         www.compartamos.com

  Carlos Labarthe Costas   Fernando Alvarez Toca
  Executive President      Chief Executive Officer




                                                            Global Growth Companies      I   World Economic Forum      I   7
Global Growth Company Success Stories




        Beijing Redbaby Info-Tech
        Family Affair


                    W
                                    hen pondering Beijing-based         selling, among other things, baby food, furniture,
                                    Redbaby Info-Tech, one can’t help   nursing equipment and maternity clothing (China
                                    but think of Amazon.com. The        is the second-largest market for child-friendly
                                    original Web-based bookseller       products after the US). Today, with its dedicated
                    continues its restless evolution and today sells    call centre, community sites, special channels,
                    consumers around the world everything from          multiple platforms, distribution branches across
                    shoes to grilling equipment and iPod speakers       eight Chinese provinces, and focus on customer
                    to power tools. Could Redbaby follow in its         experience, Redbaby is a multi-channel retailer
                    footsteps?                                          catering to the needs of the entire family, offering
                                                                        roughly 6 million Chinese consumers convenient
                    A leading catalogue and online retailing            shopping services 24/7.
                    company, and China’s largest multi-channel
                    direct sales retailer, Redbaby is clearly poised    Led by Chief Executive Officer Xu Peixin, the
                    for continuing growth and success. Founded          company broke even in its first year of funding,
                    in 2004, the company began its life as a B2C        with 2007 revenue of US$ 86 million, and since
                    baby and maternal care product company              2004 has grown annually by 300%. Named




8   I   World Economic Forum   I   Global Growth Companies
the number one e-commerce website of the top              the first female integrated shopping website in China..
100 most valuable companies worth investing in,           With its combined revenues of RMB 1.5 billion from
its shareholders include Northern                                      its online and catalogue sales businesses
Night Venture Capital, New Enterprise                                  in 2010 (with maternal care and childcare
Associates and KPCB China. Redbaby "Performance is                     products accounting for RMB 960 million,
understands that among the keys to          not a competitive          and non-maternal and childcare products
its success is the fruitful relationship                               accounting for RMB 540 million), experts
                                            enterprise. The key
between the customer and the                                           predict that the company’s new online
company. “Performance is not a              is the customer, good shopping platform, Binggo.com, will pass
competitive enterprise,” Xu Peixin has      customer service,          its target of RMB 1 billion this year, while
been quoted as saying. “The key is          good customer              revenues from other businesses maintain
the customer, good customer service,
                                            experiences and,           parity with those of last year. According
good customer experiences and,                                         to plans that the company revealed in
ultimately, trust.”
                                            ultimately, trust."        2010, Redbaby will make its website the
                                                                       core of its business while maintaining a
In addition to its various shopping websites, the         dual catalogue/online business model.
company has opened a dozen branches covering
16 provinces and cities to handle, on average,            “We are very honoured to become a member of
the 30,000 orders for 60,000 products that run            the Global Growth Company Community,” says
through its system every day. Other B2C companies,        Xu Peixin. “As the demand for the entire market
including Dangdang, and even Amazon in China,             continues to expand, we expect our own growth to
outsource their logistics services. But by establishing   continue, along with the continuous innovation we
its own logistics team, Redbaby has lowered costs         have seen during the past seven years of industry
and improved its delivery systems, easily outpacing       leadership.”
the competition.

Today, with operations in Beijing, Tianjin, Shanghai,
Shenyang, Nanjing, Wuhan, Dalian, Hangzhou and
half a dozen other cities and towns, Redbaby’s
growth is poised to continue alongside China’s rapid
development, especially after the company launching




                              Beijing Redbaby Info-Tech

                              Industry Sector: Retail and Consumer Goods
                              Location: Beijing, People’s Republic of China
                              www.redbaby.com.cn

  Xu Peixin
  Chief Executive Officer




                                                           Global Growth Companies      I   World Economic Forum      I   9
Global Growth Company Success Stories




     Better Place
     Electric Dreams


                    P
                                erhaps no company extant has more           goal? To reduce worldwide reliance on oil with
                                direct links to the World Economic          a market-based model and infrastructure that
                                Forum than Better                                         could potentially spur widespread
                                Place, founded in Palo                                    adoption of a new breed of electric
                    Alto, California. Founder and Chief         Thanks to Better          vehicles.
                    Executive Officer Shai Agassi has                                     Six years after he first mulled
                    said that his company’s name
                                                                Place, consumers          over Schwab’s challenge,
                    was inspired by a question Klaus            have the same             Agassi’s Better Place is on track
                    Schwab posed in Davos in 2005:              freedom driving           to becoming the first scalable,
                    “How do you make the world a                electric cars as they sustainable personal transportation
                    better place by 2020?”                                                system designed for the mass
                                                                enjoy today with
                                                                                          market, well beyond early adopters
                    Agassi took Schwab’s dictum                 their gas-powered         or “greenies.”
                    not as a hypothesis, but as a               vehicles.
                    thoughtful call to arms. After all,                                   Why electric cars, and why
                    then as now, gas-powered vehicles continue to           now? The reasons range from economic and
                    play a critical part in the high levels of carbon       technological to environmental and health-related
                    emissions across the developed world, by as             (with a dash of geopolitics thrown in), according
                    much as 50% in some European countries. This            to John Proctor, Better Place’s Director, Global
                    is why former SAP-executive Agassi came up              Communications, who points out: “With
                    with a plan to create a complete solution for           Better Place, consumers gain affordability and
                    electric transportation. Better Place’s audacious       convenience.” After all, if they don’t, they won’t
                                                                                                        opt for electric at
                                                                                                        the scale needed for
                                                                                                        significant impact on oil
                                                                                                        dependence.

                                                                                                       Thanks to Better Place,
                                                                                                       consumers have the
                                                                                                       same freedom driving
                                                                                                       electric cars as they
                                                                                                       enjoy today with their
                                                                                                       gas-powered vehicles.
                                                                                                       Embedded software in
                                                                                                       their cars’ dashboards
                                                                                                       lets them know how
                                                                                                       much energy remains
                                                                                                       in the battery and, if
                                                                                                       needed, guides them
                                                                                                       to physical charge



10   I   World Economic Forum   I   Global Growth Companies
spots and battery switch stations across a country         Place announced a strategic agreement with China
or region. Replacing a nearly drained battery at           Southern Power Grid Company, the world’s eighth
an automated switch station takes less time than           largest utility, to further advance electric cars with
replenishing a car with gas at a fuel pump. Home-          switchable batteries across China. The new alliance is
and workplace-based charge spots enable drivers            rolling out a battery switch station and joint education
to top off their batteries easily and                                     centre in Guangzhou by the end of 2011.
regularly. And thanks to advances in
the batteries, and the stable cost of        Replacing a nearly           John Proctor notes that Better Place
electricity relative to oil prices, the per-                              has created an ecosystem that extends
                                             drained battery
kilometre cost of transportation in an                                    far beyond a carmaker like Renault to
EV sedan is significantly lower than         at an automated              achieve its mission. The company’s range
that of a gas-powered one, even after        switch station               of alliances includes a fleet of owners in
consumers factor in the amortized            takes less time than         Israel, as well as the leading operators
cost of the battery.
                                             replenishing a car           of gas stations, Danish state railways,
                                                                          global powerhouses like GE, automotive
But it’s not just consumers who              with gas at a fuel           clubs, HSBC and other financial backers,
would win big if electric vehicles with      pump.                        and (in the largest deal of its kind) an
switchable batteries gain widespread                                      electric utility in Australia that will power
traction. EVs offer governments the opportunity            the company’s network with 100% renewable energy.
for energy independence and environmental                  More automobile manufacturers are expected to
sustainability. A collective movement towards              sign on, too. Not least, governments and the public
electric-powered transport keeps funds otherwise           sector can begin establishing a sustainable direction
spent to import oil within a nation’s borders, opens       – and example – for future generations.
up new opportunities to use surfeits of electricity that
otherwise go to waste at off-peak times, and creates       By the end of 2011, Renault will begin rolling out the
new markets for renewable energy from wind, solar,         first of 100,000 switchable-battery vehicles already
geothermal and tidal sources. Moreover, the charge         committed for Israel and Denmark, with Australia to
spots, battery switch stations, grid technologies          follow in 2012. And CEO Agassi is proof positive that
and other infrastructure engender new (and hard-           one person can be charged to help make the world a
to-outsource) jobs in construction, engineering and        better, cleaner place. As the CEO himself said once,
management.                                                “Sometimes people
                                                           have to remind you
In 2008, Israel became the first country and Renault       to aim high.”
the first carmaker to embrace the Better Place model
of building a network to enable the mass adoption
of electric vehicles and offering a clean, competitive
alternative to gas-powered cars. Denmark and
Australia followed suit soon thereafter. This past
April, alongside officials from Guangzhou, Better




                                        Better Place

                                        Industry Sector: Automotive
                                        Location: Palo Alto, USA
                                        www.betterplace.com

  Shai Agassi
  Founder and Chief Executive Officer




                                                                 Global Growth Companies   I   World Economic Forum   I   11
Global Growth Company Success Stories




     Celulosa Argentina
     Into the Woods


                                       T
                                                 he 2008 International Book         “For us, trees are a crop, like growing
                                                 Fair in Buenos Aires, Argentina,   soybeans or corn,” says Chairman
                                                 had a not-altogether-expected      Douglas Albrecht, remarking that
                                                 patron. The literary world may     Argentina is one of the most efficient
                                       have been migrating slowly towards           places in the world to grow food and
                                       Kindles, Nooks and e-books, but the          forestry products. Celulosa Argentina’s
                                       support of corporate sponsor Celulosa        dedication to “sustainability” extends
                                       Argentina reminded the publishers,           across his business model and practice
                                       authors, librarians and                                    to how Albrecht manages
                                       book sellers milling around                                his approximately 2,000
                                       the largest book fair in the    "For us, trees             employees. “We take
                                       Spanish-speaking world          are like crop, like        our carbon footprint very
                                       that, well, paper matters.                                 seriously.”
                                                                     growing soybeans
                                       Those two words might         and corn."                   Celulosa Argentina also
                                       well be among the                                          owns and operates
                                       dictums of Martinez, Argentina-based        sawmills, paper mills and plywood mills
                                       Celulosa Argentina and its shareholder,     across Argentina, Uruguay and Chile –
                                       Grupo Tapebicua, a leading player           centres that specialize in growing and
                                       in that country’s forest industry and       processing eucalyptus and pinewood
                                       renewable energy sectors. An integrated     for the purposes of manufacturing and
                                       regional corporation that links solid,      distributing high-quality plywood, floors,
                                       sustainable forest development with         decks, tongue-and-groove boards,
                                       the manufacturing, marketing and            beams and moulding. The company
                                       distribution of successful high value-      also owns some 21,000 hectares of pine
                                       added products, Celulosa Argentina has      and eucalyptus forest in the northwest
                                       resource and energy investments across      Argentine province of Corrientes and in
                                       Argentina and Uruguay that include pulp,    Uruguay. Every year, Celulosa Argentina
                                       paper and forestry products, as well as     produces roughly 217,000 tons of pulp
                                       bio-diesel and oil and gas exploration.     and 205,000 tons of paper, including
                                       Committed to the use of renewable           packaging paper and coated and non-
                                       resources, the company oversees its         coated printing, writing and tissue paper
                                       forests in accordance with the most         (a fast-growing market in which Celulosa
                                       stringent environmental guidelines and      Argentina plans to expand its presence),
                                       international criteria, with a chain of     that it then distributes to both domestic
                                       custody involving raw material derived      and global markets. Not least, its affiliate
                                       from forests certified under Forest         company, Patagonia Bioenergia, is
                                       Stewardship Council standards.              one of the world’s largest independent
                                                                                   producers of soy biodiesel.




12   I   World Economic Forum   I   Global Growth Companies
No less impressive than its holdings is the company’s       the Community of Global Growth Companies
longstanding corporate responsibility. As the second        (Celulosa Argentina has been a Member since
largest employer in Argentina’s Corrientes province,        2009), particularly during these volatile economic
Celulosa Argentina regularly donates wood for the           and political times. In particular, he appreciates
construction of rural housing. The company also             the knowledge he has gained – and can continue
works jointly with local health centres, conducting         imparting – from his South American headquarters.
campaigns such as Dengue Prevention and for the             “We do have a small but important niche in the global
prevention of other diseases, and is committed to           community,” notes Albrecht. “In our wood products
providing its products to local fire brigades, hospitals    business, for example, there is a growing demand
and schools.                                                for inputs coming primarily for
                                                            Asia. Here, Asia talks to South
Celulosa Argentina’s growth strategy focuses on             America without necessarily
value-added businesses, including tissue and                talking to North America.
hygiene products, renewable energy and in food-             From the perspective
related sectors. Optimally, the company will continue       of global growth, I find
acquiring forestry assets, thereby reducing its             it extremely valuable
dependence on third parties for its raw materials,          to interact with a
including fibre and eucalyptus wood.                        community that can
                                                            share these issues
As an Argentina-based businessperson, Chairman              together.”
Albrecht has found value in interacting with




                              Celulosa Argentina

                              Industry Sector: Pulp and Paper
                              Location: Buenos Aires, Argentina
                              www.celulosaargentina.com.ar

  Douglas Albrecht
  Chairman




                                                           Global Growth Companies    I   World Economic Forum   I   13
Global Growth Company Success Stories




     du
     The Ringing Sound of Success


                    T
                              he United Arab Emirates (UAE) has       services to individuals, homes and businesses,
                              one of the most modern, sophisticated   and carrier services to businesses. It has also
                              telecommunications sectors in the       brought to the market new services including
                              world. It’s a fast-growing one, too.    its Pay by the Second billing system, Mobile
                    According to the Global Information Technology    TV, mobile payments, and du’s “Wow” recharge
                    Report published by the World Economic Forum      card, which offers subscribers the choice among
                    in 2009, the UAE is the most wired among Arab     “more credit”, “more international” and “more
                    nations, with soaring broadband subscriptions     time”. Not least, du brings scalable media
                    accounting for more than half of all Internet     technology platforms and telecommunication
                    connections.                                      solutions to the broadcast community through
                                                                      its world-class teleport (Samacon) and Master
                    With over 2,000 employees, a mobile subscriber    Control Room (MCR) facilities.
                    base of over 4.7 million customers across the
                    United Arab Emirates and over 20% growth          The company continues to innovate and
                    thus far in 2011, du is the second largest        expand. In 2009, du and UK giant Vodafone
                    mobile operator in the UAE, as well as the        Group signed an exclusive non-equity strategic
                    telecommunications operator of choice for a       partnership to help both companies better
                    large majority of new subscribers.                serve the needs of their respective customers
                                                                      in the UAE. As a result, du now has exclusive
                    Consumers can buy the company’s products          access to Vodafone’s range of products,
                    and services either online or through du’s        devices and services in the UAE, and will be
                    retail network, to date including 41 shops        able to draw on Vodafone’s experience in supply
                    and over 3000 authorized dealers, including       chain management, technology development
                    the company’s Abu Dhabi and Dubai flagship        and acquisition of enterprise customers from
                    stores. Among du’s offerings: fixed and mobile    multinational companies, as well as improved
                    telephony; broadband connectivity; and IPTV       inter-working between networks across the




14   I   World Economic Forum   I   Global Growth Companies
67 countries where Vodafone operates. In return,          copying machines. Not least, in a hot, sunny part
Vodafone’s customers will enjoy extensive coverage        of the world, du has implemented its first-ever solar
across the UAE, and du’s state-of-the-                                    power project on Sir Bu Nair Island,
art 3G network. In 2008, the company                                      which will provide mobile coverage
also joined with Microsoft to organize        Paralleling its             for the entire island using zero fossil
the “Imagine Cup” competition for
                                              fast growth, du is          fuel energy – meaning zero carbon
UAE college and university students, a                                    emissions. To improve its environmental
competition designed to spark students’
                                              also a champion             friendliness, the company plans to
creativity and innovation in developing       of the environment          implement additional power sites at
intelligent mobile apps on the themes         dedicated to                remote locations.
of social networking, lifestyle and           reducing technology
environment to serve a social cause.                                      Then there’s the Green du initiative,
                                              waste across the            aimed at improving the eco-friendliness
Paralleling its fast growth, du is also       UAE.                        of du’s base transceiver stations. du
a champion of the environment. For                                        has contracted with a leading German
the company, sustainability can be as elemental           company to implement a hybrid power system in
as printing double-sided paper to reduce waste;           their base transceiver sites. The new systems will
establishing a system-wide eco-friendly e-billing         be fully implemented in over 100 sites by the end of
system; providing reusable coffee and tea mugs            2011, reducing company-wide fuel consumption by
for employees; or, partnering with Hewlett-Packard        more than 50%.
to create the Planet Partners Program, dedicated
to reducing technology waste across the UAE by            du isn’t just a telecommunications company, but an
recycling the toner cartridges used in printers and       industry leader, whether locally or long-distance.




                             du

                             Industry Sector: Telecommunications
                             Location: Dubai, United Arab Emirates
                             www.du.ae

  Osman Sultan
  Chief Executive Officer




                                                        Global Growth Companies      I   World Economic Forum   I   15
Global Growth Company Success Stories




     IDEO
     Design for Living


                    “O
                                       ne of the fascinating shared    Founded in 1991,                    the Palo Alto,
                                       challenges of being a           California-based IDEO          design firm is an
                                       member of the Global Growth     industry pioneer whose human-centred, design-
                                       Company Community,” says        based approach brings sustainable innovation to
                    IDEO Chief Executive Officer Tim Brown, “is the    organizations, business, governments, healthcare
                    recognition that, while we may be strong in our    providers and social sectors. Whether IDEO is
                    own countries, we are continually learning in      working on new products in the medical industry,
                    new, different markets. And, not least, that we    or working with healthcare giants like Mayo Clinic
                    also recognize that the era when companies         or Kaiser Permanente, or alongside government
                    were internally focused and controlled their own   agencies in Singapore and the US, the company
                    brands and services may be coming to an end.”      believes that the power of design – and design
                                                                       thinking, which combines technical possibility
                    The first mouse for Apple. The Palm V handheld     with sound business strategy around human-
                    device. Crest’s no-squeeze, stand-up toothpaste    centred needs – can help create new products,
                    tube. Bank of America’s Keep the Change            shape human behaviour, solve problems and
                    account service. Air New Zealand’s redesigned      create long-lasting, sustainable solutions. IDEO’s
                    economy class, not to mention the LifePort         mission, says Brown, is threefold: to understand
                    Kidney Transporter. Without the industry-shaping   what consumers really need; turn that need
                    innovations of design and consultancy firm         into a compelling product or experience for the
                    IDEO, the world might still be pressing random,    consumer and the company; and then learn
                    crooked buttons, or lugging around a clattering    how to create and scale that same product or
                    50-pound digital calendar in a backpack.           experience.




16   I   World Economic Forum   I   Global Growth Companies
Whether it’s a retailer who seeks IDEO’s help             IDEO is consistently ranked by industry experts as
in reaching a new demographic, a smartphone               among the top 25 most innovative firms in the world.
manufacturer seeking to reinvent the gaming               Today, its client list ranges from Hewlett Packard to
experience, a hospital eager to improve the overall       AT&T, Vodafone, Samsung and BBVA, with more
quality of its patient care, or a government looking      than half its overall revenue coming from European,
for ways to increase healthy eating                                   Asian and overseas clients.
in children, IDEO assembles a
team made up of industry experts           "More and more             IDEO Chief Executive Officer Brown is
who observe and assess the                 global companies           most excited by the potential of fostering
consumer experience. Business                                         genuine social innovation by addressing
                                           realize that
designers, industrial designers,                                      such global issues as poverty, nutrition,
engineers, psychologists, social           innovation is a            health, water and sanitation, economic
scientists, marketers and other IDEO practical, scalable,             empowerment, access to financial services,
multidisciplinary experts partner with     sustainable way of         and gender equity, in both the private and
clients to tackle systemic challenges,
                                           doing business – and public sectors. How will medical device
ultimately formulating working                                        companies, insurance companies, financial
models and working prototypes
                                           in a volatile world,       service providers and non-profits of the
using the methods and tools of             they are making            future tackle these concerns?
IDEO’s design-thinking approach.           innovation a core
The result: new companies,                 competency."               Brown reserves his greatest excitement for
business models, brands, products,                                    the Asian markets, as he considers Asia
services, spaces and interactive experiences, as well     the epicentre of exciting, innovative ideas, industries,
as newfound company-wide cultures and internal            and markets. Even better, with its new locations in
systems and processes that allow for ongoing,             Singapore, Tokyo and Mumbai as well as its office
sustainable innovation.                                   in Shanghai, IDEO as poised for continuing success
                                                          and growth. Says Brown: “More and more global
By inspiring some of the biggest companies in the         companies realize that innovation is a practical,
world to transform their organizations by focusing        scalable, sustainable way of doing business – and
on consumers, IDEO has become far more than a             in a volatile world, they are making innovation a core
design company. Today, along with design firms, it        competency.”
competes with management consulting companies
such as McKinsey, The Boston Consulting Group             In hindsight, you might say that industry-shaper IDEO
and Bain. IDEO invites its clients into the innovation    led the way.
process by encouraging them to identify consumer
needs, use collaboration as a means to generate
growth, and bring new ideas to market.




                              IDEO

                              Industry Sector: Professional Services (Consulting/Market Research)
                              Location: Palo Alto, USA
                              www.ideo.com

  Tim Brown
  Chief Executive Officer




                                                         Global Growth Companies      I   World Economic Forum   I   17
Global Growth Company Success Stories




     illycaffè
     Dark Victory


                     i
                             llycaffè seeks nothing less than perfection.       “illycaffè is a stakeholder company founded on
                             Founded in 1935 and headquartered                  ethics, whose goal is the improvement of quality
                             in Trieste, Italy, the food and beverage           of life,” Andrea Illy says. This philosophy explains
                             corporation markets its signature                  why the company’s commitment to continuously
                    espresso blend in 140 countries worldwide,                  exceeding environmental, social and economic
                    employs 800 people, and serves more than                    sustainability standards on all rungs of the value
                    50,000 high-end restaurants and Italian-style               chain has made illycaffè an industry-shaping
                    coffee bars on five continents.                                         leader. “Coffee that is consumed
                    (Lest anyone forget, company                                            mainly in the western countries comes
                    founder Francesco Illy invented           By guaranteeing a             from the south of the world, from
                    the “illetta”, the first coffee                                         countries that often are poor and
                                                              profit to its growers
                    machine with automatic water                                            underdeveloped,” says Anna Adriani,
                    dosing and a compressed air               in every transaction, illycaffè’s Global Public Relations and
                    jet – which is the predecessor            illycaffè has created Corporate Responsibility Director. “So
                    of today’s espresso machines).            a full-fledged,               it is important that the company deals
                                                              industry-leading              with these countries in a sustainable,
                    Led by Chairman and Chief                                               ethical way.”
                    Executive Officer, Andrea Illy,
                                                              system that instils a
                    a third-generation member of              widespread culture            illycaffè has long considered “quality”
                    the founding family, today’s              of quality and                and “sustainability” to be inseparable
                    illycaffè takes a holistic                sustainability from           – and contagious. Over the years, the
                    approach towards its industry,                                          company has made huge investments
                                                              the boardroom to the in improving its environmental impact
                    focusing on all factors that go
                    into creating a singular cup              plantation.                   management. Example: in 2003, its
                    of espresso: the production,                                            central Trieste facility rolled out a new
                    the relationship with growers, the blend, the               roasting unit, whose maximum fume emission
                    machines, the preparation, the training of                  rate was over 1/20th lower than the legal limit –
                    specialized bar staff, and even the design of the           an initiative that significantly reduced its energy
                                     bars and venues where consumers            consumption and increased its production
                                       enjoy a great cup of coffee. This        capacity.
                                               360-degree approach
                                                  works: in 2010,?the           From the coffee farmers in South and Central
                                                   illycaffè group, with its    America, India and Africa, all the way to the
                                                   11 direct and indirect       espresso-sipping consumer, illycaffè’s tireless
                                                  subsidiaries, achieved        search for quality creates a virtuous cycle that
                                              consolidated sales of € 305       creates value for all its stakeholders. It buys
                                        million with 3.5% net profits, with     the highest-quality beans directly from farmers,
                                     exports representing 56% of total          paying them higher prices than international
                                              sales.                            market standards in order to reward quality




18   I   World Economic Forum   I   Global Growth Companies
products and foster ongoing improvement. In                      industry-leading system that instils a widespread
conjunction with the Oxford University Centre                    culture of quality and sustainability from the
for the Environment, illycaffè undertook in 2008                 boardroom to the plantation. In short, everyone wins.
a three-year research project to develop a more
sustainable agricultural                                                                        The food and beverage
production system, and                                                                          industry has taken
identify a model that                                                                           notice, too. While
could be extended to                                                                            global authorities
other crop production                                                                           have recognized and
systems. The result?                                                                            honoured illycaffè
A series of pioneering                                                                          over the years for
growing, production                                                                             its sustainability (the
and processing                                                                                  company’s awards
techniques, including                                                                           include the UNI EN
the ecologically-sound                                                                          ISO 14001 standard,
“semi-washed” method                                                                            certifying the company’s
that illycaffè suppliers                                                                        environmental
use during post-harvest                                                                         management system;
processing, which                                                                               and the EMAS
preserves up to 90%                                                                             certification strictly
of the water that other                                                                         governing emissions,
methods consume, while                                                                          energy consumption
also reducing potentially                                                                       and waste recycling),
polluting waste water.                                                                          few distinctions made
                                                                                                illycaffè prouder than
But producing one                                                                               the distinction it
blend across the world                                                                          received earlier this year.
means an increased                                                                              In March 2011, illycaffè
investment in logistics. How does illycaffè offset the           was the first-ever company to receive the rigorous
cost disadvantages, and balance short-term financial             Det Norske Veritas (DNV) Responsible Supply Chain
goals with long-term green impact? “Again, for us,               Process Certification, attesting to the company’s
quality without sustainability cannot exist,” says               longstanding sustainable approach to production,
Adriana. “This is our business model, our mission,               one that recognizes everyone from the board of
our passion, and our obsession. ‘Short-term’ is not              directors to management and operational personnel.
part of illycaffè’s vocabulary. We are a stakeholder
company whose historic and long-term goal is to                  illycaffè’s long-term success shows that creating a
improve the quality of life of everyone with whom we             business on a foundation of ethical environmental,
interact: customers, clients, employees, suppliers               social and economic sustainability can create an
and communities.”                                                enviable – and duplicable – model of caffeinated
                                                                 growth, profits and pride.
By guaranteeing a profit to its growers in every
transaction, illycaffè has created a full-fledged,




                                     illycaffè

                                     Industry Sector: Agriculture, Food & Beverage
                                     Location: Trieste, Italy
                                     www.illy.com

  Andrea Illy
  Chairman and Chief Executive Officer




                                                                Global Growth Companies      I   World Economic Forum     I   19
Global Growth Company Success Stories




     Indika Energy
     Staying Power


                     I
                             t can be challenging for a business            and construction services; mining contractor and
                             to succeed in Indonesia. Entrenched            services; coal transport and logistics services;
                             and traditional, the largest economy           and even a power generation project.
                             in South-East Asia is known for its
                    complicated regulations and occasionally long-          One major coup was the 2009 acquisition of PT
                    winded bureaucratic processes. Moreover, the            Petrosea Tbk, a multidisciplinary engineering,
                    republic was hit hard by the Asian                                      construction and contract mining
                    financial crisis of the late 1990s,                                     company with a high-achieving
                    when Indonesia’s economy shrank            The main driver              track record in Indonesia. The
                    by nearly 14%. But over the                of Indika Energy’s           purchase not only strengthened
                    past few years, according to M.                                         Indika Energy’s leadership in mining
                    Arsjad Rasjid P. Mangkuningrat,
                                                               moves: Strong                services, but also buttressed its
                    President Director and Co-Group            integration along            capacity to deliver total energy
                    Chief Executive Officer of Jakarta-        the whole energy             services, from acquiring mining
                    based PT Indika Energy Tbk, the            supply chain.                rights and feasibility studies, to
                    Indonesian business environment                                         mining operations, processing,
                    has mounted a gradual, steady                                           production and barging, and
                    economic recovery. Notes Mangkuningrat, a               transhipment and offtake – which is another way
                    World Economic Forum Young Global Leader of             of saying that the company, which currently has
                    2011: “The most important thing is that we are          more than 6,000 employees, became a fully
                    moving in the right direction.”                         integrated entity with strategic synergies in place
                                                                            to fuel its future growth, while leveraging Asia’s
                    Take the company currently led by                       rapidly growing demand for energy.
                    Mangkuningrat and his co-chief executive officer,
                    Wishnu Wardhana, as an example. Incorporated            The main driver of Indika Energy’s moves: Strong
                    in 2000, with roots in the energy sector spanning       integration along the whole energy supply
                                             as far back as 1973, Indika    chain. “We want to combine natural resources,
                                             Energy is Indonesia’s          services and infrastructure in a seamless way,”
                                             leading integrated energy      says Mangkuningrat, adding that, in the past,
                                             company, providing its         this has proven to result in group synergy and
                                             customers total energy         improved operating efficiency. Although coal is
                                             solutions in the areas         the core driver of Indika Energy, given the poor
                                             of energy resources,           state of infrastructure in Indonesia, logistics and
                                             energy services and            transportation are also vital components of the
                                             energy infrastructure. It      supply chain. Adds Mangkuningrat: “In mining,
                                             accomplishes this through      there are two main cost centres – mining services
                                             strategic investments in the   and logistics – and by having these businesses,
                                             areas of coal production;      we are converting our costs into revenue on a
                                             engineering, procurement       consolidated basis.”




20   I   World Economic Forum   I   Global Growth Companies
Mangkuningrat believes that the company’s complete                Driven by its goal to become an integrated world-
understanding of the supply chain has given it an                 class energy player, the company will continue
enormous advantage over other coal companies.                     leveraging Indonesia’s national resources, taking
Take Cirebon Electric Power as an example. Cirebon                advantage of the increasing demand for energy,
not only buys the group’s low-calorific coal, but                 integrating its energy platforms with operational
also ensures steady income for the group whenever                 efficiency, maximizing production, and increasing
commodity prices fluctuate. Says Mangkuningrat:                   partnerships within the energy sector.
“This way, our financial risks are well-managed
and, on the aspirational side, we have synergy and                Final words? “Of course, like every business, we face
security.”                                                        a lot of challenges,” says Mangkuningrat. “But good
                                                                  corporate governance is transforming the Indonesian
Unlike most Asian companies, Indika Energy has                    business environment. Has it reached 100% yet? No,
a distinctive dual Chief Executive Officer structure.             but we are getting there. The fundamental issues we
According to Mangkuningrat, it is among the factors               face are those faced by corporations everywhere:
that makes the company unique, along with its                     globalization, competition and a pressing need for
strategy. “Indonesia has abundant natural resources,              transparency. The best part is, we are increasingly
political stability, strong macroeconomic policy and              primed to compete against ourselves.”
a demographic bonus of a large, young population.
Equally important, we have a young and very
dynamic leadership team too,” he emphasizes.




                                                               Indika Energy

                                                               Industry Sector: Energy
                                                               Location: Jakarta, Indonesia
                                                               www.indikaenergy.co.id

  M. Arsjad Rasjid P.            Wishnu Wardhana
  Mangkuningrat                  Vice-President and Co-Chief
  President Director, Co-Chief   Executive Officer
  Executive Officer




                                                                 Global Growth Companies    I   World Economic Forum   I   21
Global Growth Company Success Stories




     Karuturi Global
     Stemming World Hunger


                     I
                              t sounds at first like a fever dream: roses,    website, www.rosebazaar.
                              acres upon acres of them, growing in            com, the only flower-auction portal
                              Ethiopian and Kenyan greenhouses,               in India and South-East Asia, is the
                              against a backdrop of richly tilled land.       culmination of Karuturi Global’s efforts to develop
                    It’s even more surprising to discover that an             a real-time auction engine for agro commodities
                    Indian corporation, Karuturi Global,                                     and other perishable goods. In
                    is responsible for the planting,                                         addition, Karuturi Global’s highly
                    cultivation, storage, export, and            Investing in                profitable and fast-growing IT
                    distribution of roughly 555 million          agriculture is              business offers e-commerce
                    stems annually across Europe, the                                        solutions to large MNCs and
                                                                 among the best ways medium-sized companies around
                    US, the Middle East, Australia and
                    Japan.                                       not just to keep a          Bangalore dealing with perishable
                                                                 reliable lid on supply goods and commodities, paper
                    Karuturi Global is the world leader          shortages, but also         industries, workflow automation
                    in the production of cut roses with                                      and telecommunication, and
                                                                 to boost African and
                    an 8% share of the floriculture                                          it recently expanded into the
                    market that industry experts predict         global agriculture.         consumer broadband market.
                    will rise to 13% as the corporation
                    expands its African base of operations. But               But Karuturi Global isn’t merely a multinational
                    that’s just one of its businesses. Back home in           Indian agriculture products company. The
                    Bangalore, the company is engaged in the bulk             company is a genuine change agent for global
                    processing, bottling, and export of gherkins and          growth, prosperity, and cultural and economic
                    other vegetables. The company’s e-commerce                transformation.




22   I   World Economic Forum   I   Global Growth Companies
Among the company’s stated missions is to do              is among the best ways not just to keep a reliable lid
whatever it can to help alleviate worldwide and           on supply shortages, but also to boost African and
African food shortages. Towards this end, Karuturi        global agriculture.
Global was among the very first foreign firms to
acquire land tracts from the Ethiopian and Kenyan         Karuturi Global is also committed to sustainability.
governments – to date, more than 300,000 hectares         The company uses indigenous greenhouses,
of land – to grow and produce maize, vegetables,          rainwater harvesting, environmentally-friendly
grains, corn, palm oil and sugar cane. By April 2013,     fertilizers, and hydroponic cultivation. Devoted to
Karuturi Global will have developed one-third of          favourably influencing the lives of African workers and
its land-leased 300,000-hectare plot in Gambella,         their families, Karuturi Global donates and distributes
Western Ethiopia, with the entire farm ready for          clothing, has contributed US$ 75,000 towards one
planting by the spring of 2015. Even better, despite      township’s drinking water supply, provides free food
water supplies being copious in Gambella, Karuturi        and healthcare services to non-employed locals, as
Global plans to construct its own irrigation and          well as infrastructure to local police departments, and
energy infrastructure, rather than depend on an           even manages a Kenyan football club. Alongside its
overtaxed government.                                     social welfare and community development initiatives,
                                                          the company has provided schools, housing and
The question remains: Why Africa? For agro-based          transportation facilities to its 3,000-strong workforce
corporations, the continent is opportunity-rich. The      across Kenya and Ethiopia.
political and macroeconomic systems are stable.
Land, labour and export prices are relatively low. And    For the world and its fragile food supply, Karuturi
in a world facing present-day and future food crises,     Global hopes that everything will ultimately come up
Karuturi Global believes that investing in agriculture    roses.




                             Karuturi Global

                             Industry Sector: Agriculture, Food & Beverage
                             Location: Bangalore, India
                             www.karuturi.com

  Sai Ramakrishna Karuturi
  Managing Director




                                                         Global Growth Companies     I   World Economic Forum      I   23
Global Growth Company Success Stories




     Kokusai Kogyo Group (KKG)
     Behind Green Eyes and Green Vision


                    W
                                     hat does Japan – and the rest of        from its distinctive “perspective from the sky.”
                                     the world – look like from above?       But in response to the demands of an
                                     Can an eagle-eyed                                     environmental and energy age
                                     perspective help                                      accompanied by climate change, a
                    global society and governments                                         spate of natural disasters and rapid
                    worldwide grow safe, secure,
                                                              KKG uses aerial              IT evolution, KKG is pioneering a
                    community-oriented infrastructures photography and                     wholly new course. Using its cutting-
                    that put the environment, and             high-resolution              edge data capturing technologies to
                    human beings, first?                      satellite to adapt           acquire a wide range of topological,
                                                                                           geological and oceanographic
                                                              its findings to help
                    One company strongly believes                                          data, KKG has re-engineered
                    the answer is yes. Since 1947,            prevent, or mitigate, its geographical and geospatial
                    publicly listed aerial-surveying          future environmental information business into a “green
                    specialist Kokusai Kogyo Group            emergencies across           infrastructure” business, with the
                    (KKG) has been measuring
                                                              the globe.                   goal of creating a low-carbon,
                    everything from the continental                                        disaster-resilient and, not least,
                    shelf to outer space. In the 60-                                       people-friendly society.
                    plus years since its founding, KKG has come up
                    with a wide variety of solutions, serving areas          Under the leadership of its dynamic Chief
                    ranging from city planning, disaster prevention          Executive Officer, Sandra Wu, KKG has
                    and protection to environmental improvements,            rededicated itself to developing and managing
                                                                                                      green infrastructures on a
                                                                                                      global scale, including solar
                                                                                                      photovoltaic power plants
                                                                                                      in Japan and Europe. “We
                                                                                                      think it is the future,” says
                                                                                                      Wu. KKG wants to do
                                                                                                      more than simply maintain
                                                                                                      and/or preserve the global
                                                                                                      environment; it wants to
                                                                                                      change it. Accordingly,
                                                                                                      KKG has reorganized its
                                                                                                      core businesses into three
                                                                                                      synergistic segments. The
                                                                                                      Geospatial Consulting
                                                                                                      business uses cutting-edge
                                                                                                      technologies to support
                                                                                                      infrastructure development
                                                                                                      and protect society from




24   I   World Economic Forum   I   Global Growth Companies
natural disasters and environmental issues. From       on disaster relief to the quake-hit area, KKG used
technical design to operation and management, the      aerial photography and high-resolution satellite
second segment, Green Energy, leverages KKG’s          images, tsunami disaster simulations, and analysis
expertise in renewable energy to develop, operate      of geological surveys covering active faults and other
and manage solar photovoltaic power facilities,        hazard sources. An equally essential company goal:
as well as to provide customized                                   To adapt its findings to help prevent, or
renewable energy solutions to local                                mitigate, future environmental emergencies
communities. Finally, KKG’s Green        "The private sector       across the globe. This past spring, Wu
Property business is responsible                                   joined more than 2,600 participants from
                                         and our society rely
for private and public property and                                168 countries in the United Nation’s Global
construction management with             on each other – and Platform for Disaster Risk Reduction
solutions for energy preservation        we know we have to in Geneva. As the only private sector
and promoting use of renewable           build together with       panellist among ministers and leaders of
energies, using its patented                                       international NGOs, Wu drew widespread
                                         the society."
geospatial technology and green                                    attention and acclaim for arguing on
energy experience and expertise.                                   behalf of what the private sector can bring
                                                       to national and local-level disaster risk reduction –
As it transitions to a future “Green Community”,       namely expertise, experience and highly practical
KKG is today engaged in global environment-related     solutions.
projects in more than 100 countries and developing
renewable energy power plants across the globe.        Actively involved in the World Economic Forum, and
KKG plans on leveraging its track record in Europe     one of the key players within the Forum’s Disaster
and Japan as a springboard for future expansion into   Risk Partnership initiative, the experienced, Chinese-
Asia and other countries. “Our target has never been   born Wu is one of the first Asian women to be named
just Japan,” says Wu. “Whatever we do, we can          to the leadership of a Japanese company, a listed
introduce the Japanese experience to the rest of the   one with more than 60 years history. While Wu avoids
world.”                                                using words like “vision” or “mission,” she and her
                                                       company are both bursting with plans for the future.
KKG is also using its broad-based experience to help
the world avert future environmental disasters. In the “As far as renewable energy is concerned, this is an
wake of the Tohoku earthquake and tsunami, KKG         important, even crucial, time for KKG,” says Wu. “We
set up an immediate response centre to provide up-     want to make a contribution to society. The private
to-the-moment information to the central and local     sector and our society rely on each other – and we
governments. Shouldering the cost, and focusing        know we have to build together with the society.”




                                      Kokusai Kogyo Group (KKG)

                                      Industry Sector: Infrastructure & Urban Development
                                      Location: Tokyo, Japan
                                      www.kk-grp.jp

  Sandra Wu Wen-Hsiu
  President and Chief Executive Officer




                                                               Global Growth Companies      I   World Economic Forum   I   25
Global Growth Company Success Stories




     KPIT Cummins Infosystems
     Making a Difference 2.0


                    T
                              he most dynamic ideas sometimes               by over 35% and reduces greenhouse gas
                              spring forth at the least opportune           emissions by over 30%. Designed to operate
                              times.                                        in everyday urban traffic, Revolo is the only
                                                                            technology in the world that can transform a gas-
                    In 2008, a KPIT Cummins engineer found                  guzzling passenger car into an environmentally
                    himself trapped in Mumbai rush hour traffic.            mindful, fuel-efficient, high-performance hybrid,
                    Gazing out the window of his car                                     without interfering with the original
                    at the carbon emissions choking                                      equipment manufacturer (OEM)
                    the skies, he wondered: Could        "We believe       that the transmission configuration.
                    KPIT Cummins Infosystems,            world of automobiles
                    a leading product engineering                                        None of which should come as any
                                                         is at a major
                    and IT consulting company with                                       surprise to the industry-shaping
                    a longstanding focus on the          paradigm shift.                 KPIT Cummins, which dubs itself
                    automotive, manufacturing and        With the Revolo,                an engineer of “a smart and green
                    energy & utilities industries, come  we were focused                 future, who drives sustainable
                    up with an innovative solution to
                                                         on coming up                    evolution through co-innovation”.
                    reduce carbon emissions without                                      With its technology and domain
                    drivers having to trade in their
                                                         with an affordable              prowess and approximately 6,500
                    automobiles for a new hybrid?        and retrofittable               employees, and driven by its
                                                             solution."                  philosophy of “green growth”, KPIT
                    Two years later, in collaboration                                    Cummins partners with over 150
                    with Bharat Forge, Pune, India-based KPIT              global manufacturing corporations, including
                    Cummins announced Revolo, an industry-                 original equipment manufacturers and Tier
                    shaping plug-in parallel hybrid solution for           1 companies. Through its industry-shaping
                    automobiles. In only four to six hours (the time       expertise in architecting simple, dependable,
                    it takes to install the technology), car owners        futuristic engineering and enterprise solutions,
                    can add the Revolo system to their engines, at         the company helps its customers bring advanced
                    around one-fifth the price of currently available      products faster to their target markets. Today,
                    hybrid automotive options, no matter what the          KPIT Cummins has offices in 11 countries,
                    age of the vehicle, thereby saving on gasoline         including China, the United Kingdom, India,
                    and reducing CO2 emissions. So far, in pre-            France, South Africa, Germany, Japan, South
                                        compliance tests the company       Korea and the US.
                                                 has conducted, KPIT
                                                      Cummins has          The Revolo is only the latest innovation for
                                                          found that       the company’s research and development
                                                            the Revolo     arm, the Center for Research in Engineering
                                                            technology     Sciences and Technology, or CREST for short.
                                                           improves        KPIT Cummins’ CREST team focuses on
                                                         fuel efficiency   building capabilities to enable KPIT Cummins




26   I   World Economic Forum   I   Global Growth Companies
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
WISeKey Trailblazers 2011 World Economic Forum
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WISeKey Trailblazers 2011 World Economic Forum

  • 1.
  • 2. The information contained in this booklet is based on first-hand interviews with chief executive officers of Global Growth Companies. The views expressed in this publication do not necessarily reflect those of the World Economic Forum. World Economic Forum Headquarters 91-93 route de la Capite CH-1223 Cologny/Geneva Switzerland Tel.: +41 (0)22 869 1212 Fax: +41 (0)22 786 2744 World Economic Forum Beijing Representative Office 501-502,West Tower World Financial Centre No.1 East 3rd Ring Middle road Chaoyang District,100020 Beijing People’s Republic of China Tel.: +86 10 6599 9500 Fax: +86 10 6599 9501/02 World Economic Forum Japan Office Roppongi Hills Mori Tower 49F 6-10-1, Roppongi, Minato-ku Tokyo 106-6149 Japan Tel.: +81 (0)3 5771 0067 Fax: +81 (0)3 5771 0068 World Economic Forum USA 3 East 54th Street, 17th Floor New York, NY 10022 USA Tel.: +1 212 703 2300 Fax: +1 212 703 2399 E-mail: ggc@weforum.org http://www.weforum.org/ggc
  • 3. Contents 1. Introduction and Background ..............................................................................................1 2. Index of Portrayed Global Growth Companies ...................................................................2 3. Global Growth Company Success Stories Accretive Health ......................................................................................................................4 Banco Compartamos ..............................................................................................................6 Beijing Redbaby Info-Tech.......................................................................................................8 Better Place ..........................................................................................................................10 Celulosa Argentina ................................................................................................................12 du .........................................................................................................................................14 IDEO .....................................................................................................................................16 illycaffè ..................................................................................................................................18 Indika Energy ........................................................................................................................20 Karuturi Global ......................................................................................................................22 Kokusai Kogyo Group ...........................................................................................................24 KPIT Cummins Infosystems ..................................................................................................26 LCY Chemical Corp. .............................................................................................................28 Lynas Corporation Limited ....................................................................................................30 MB Holding Company ...........................................................................................................32 M+W Group ..........................................................................................................................34 ReachLocal ...........................................................................................................................36 Serum Institute of India .........................................................................................................38 TAK Agro ..............................................................................................................................40 TOTVS ..................................................................................................................................42 Trina Solar .............................................................................................................................44 Vingroup ...............................................................................................................................46 WISeKey ...............................................................................................................................48 Yida Group Co.Ltd ................................................................................................................50 4. Global Growth Company Partners and Industry Shapers ................................................53 5. Annexes Global Growth Company Community Agenda .......................................................................54 Executive Summary – Redefining the Future of Growth: The New Sustainability Champions........55 Acknowledgements ..............................................................................................................57 Photo Credits ........................................................................................................................58
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  • 5. Introduction and Background This year marks the fifth anniversary of the founding of the World Economic Forum’s Community of Global Growth Companies (GGCs). During the past five years, we have witnessed the emergence of a new generation of economic leaders. Recognizing their importance, the Community engages those players that, in addition to showing consistently high growth rates, act as disruptors of traditional industries through their new technologies and innovative business models. GGC members come from both fast growing emerging markets and established economies. As of August 2011, the Community includes more than 310 members from 70 countries and various regions. Membership is by invitation only, reviewed by a committee that applies strict selection criteria, and limited to 50 new companies globally each year. Eligible companies generally have a turnover between US$ 100 million and US$ 5 billion, and consistent annual growth rates exceeding industry and regional averages. Importantly, GGC members are building a global business beyond their traditional markets and are committed to having a positive effect on the economies and societies in which they operate. To illustrate the diversity, richness and best practices of the Community, we are delighted to share the profiles of 24 Community members in the second edition of Trailblazers, Shapers and Innovators. The World Economic Forum is proud of the Global Growth Company Community. We are confident that these new champions will fully leverage the platform that the Forum provides to them, and that they will make a strong commitment to our mission to improve the state of the world. Jeremy Jurgens Jerry Yu Senior Director Director Centre for Business Engagement Centre for Global Growth Companies
  • 6. Index of Portrayed Global Growth Companies M+W Group (p34) Stuttgart Infrastructure & Urban Development IDEO (p16) Palo Alto Accretive Health (p4) Professional Services Chicago Healthcare (Consulting/Market Research) Better Place (p10) Palo Alto Automotive WISeKey (p48) Banco Compartamos (p6) Geneva Mexico City Information Technology Banking (Microcredit) ReachLocal (p36) Woodland Hills Media, Entertainment & Information TAK Agro (p40) Lagos Agriculture, Food & Beverage TOTVS (p42) São Paulo Information Technology Celulosa Argentina (p12) Buenos Aires Pulp and Paper
  • 7. Beijing Redbaby Info-Tech (p8) Beijing Retail and Consumer Goods illycaffè (p18) Yida Group Co. Ltd (p50) Trieste Dalian Agriculture, Food & Beverage Trina Solar (p44) Infrastructure & Urban Development Changzhou Energy (Photovoltaic modules) (Real Estate) KPIT Cummins Infosystems (p26) du (p14) Pune Dubai Information Technology (Automotive) Telecommunications Kokusai Kogyo Group (KKG) (p24) Tokyo Infrastructure & Urban Development MB Holding Company (p32) Muttrah Energy (Oil) LCY Chemical Corp. (p28) Vingroup (p46) Taipei Hanoi Chemicals (Fertilizers) Serum Institute of India (p38) Infrastructure & Urban Development Pune Healthcare Karuturi Global (p22) Indika Energy (p20) Bangalore Jakarta Agriculture, Food & Beverage Energy Lynas Corporation Limited (p30) Sydney Mining & Metals (Rare Earths)
  • 8. Global Growth Company Success Stories Accretive Health Healing Healthcare A cross the US, up to 90% of As a result, many hospitals and primary care hospitals collect only 85% of their centres are haemorrhaging double-digit due. Insurance claims revenue. are often delayed, denied, lost or overlooked. As Instead of Since 2003, Chicago-based for emergency room services, addressing only Accretive Health has been in the vast majority of cases, “attacking this very significant partial solutions hospitals are mandated by hospital revenue leakage”, in the law to carry the treatment of or focusing wholly words of Etienne Deffarges, the the uninsured, often at their on cost reductions, company’s Vice-Chairman, and a own expense. While hospital Accretive Health member of the company’s founding executives have their hands full focuses on the entire management team. The company’s focusing on clinical care and focus is to bridge and patch the quality, front-end administrators revenue cycle of its losses and inefficiencies rampant are often inadequately armed customers. across the healthcare field. A built- to grapple with, much less for-purpose company, Accretive entirely understand, one of the most arcane, Health brings its industry-changing expertise complex payment systems administered by and unmatched technology to everything any industry. from insurance and benefits verification, to medical treatment documentation and coding, authorizations and referrals, and bill preparation and collections. The result: significant, sustainable improvements in medical quality and hospital operating margins, not to mention increased patient satisfaction. Instead of addressing only partial solutions or focusing wholly on cost reductions, Accretive Health focuses on the entire revenue cycle of its customers – typically multi- hospital systems, including faith- based or community healthcare systems, academic medical centres, independent ambulatory clinics, and physician practice groups. Through its innovative technology and process excellence, the company assumes responsibility for the management and 4 I World Economic Forum I Global Growth Companies
  • 9. cost of a customer’s revenue cycle operations. too. Thanks to the recent White House allocation It supplements the client’s existing staff with of US$ 16 billion to switch the US over to seasoned Accretive Health personnel, technology, digital medical records, medical billing systems savvy and culture. Not least, it serves as an on- will be compelled to undergo massive annual site operational partner. upgrades in the future. Many medical executive are concerned about their capacity to cope with Among Accretive Health’s most recent initiatives these new regulations – and will happily outsource is a pioneering alliance with Minnesota-based this function if it means +4-6% annually to their Fairview Health Services, which cash collections and improved results. owns seven Midwestern hospitals and 42 primary care clinics. This "For every Deffarges credits the company’s partnership focuses on reducing 100 patients who highly productive partnership with total cost of care while improving the Global Growth Companies medical outcomes, with thus- show up to be Community “with helping us explore far promising early results. The admitted at a future markets, and gain a greater company is also expanding its hospital we serve, understanding and connection in reach by promoting its offerings we will find 85 certain markets, such as India, where internationally. we already operate.” Accretive Heath paying solutions Chief Executive Officer Mary Tolan Accretive Care does a lot of things through a variety of recently addressed the prestigious in a unique way. Example: It may funds." World Health Congress, and, given step up to find coverage solutions her past participation in Davos, will no for the uninsured. It may uncover ways to doubt be a valuable contributor to future World increase the yield on a co-payment. It may ensure Economic Forum events. that no process breakdowns lead to an insurance company denial – Did the hospital get the right Over the past five years, the publicly traded Accretive authorization and/or the proper referral? Was X Health, which reported 2010 revenue of US$ 610 or Y truly a medical necessity? Accretive Health million, has had a compounded annual growth rate of helps health providers recover lost or delayed 45%. Since 2005, the company has also increased revenue, but it also helps countless patients pay revenues by +359%. Currently holding only 1% of for healthcare they otherwise could not afford. US market share, Accretive’s high-level growth is Says Deffarges: “For every 100 patients who highly sustainable. From the perspective show up to be admitted at a hospital we serve, of the health industry, Accretive Health we will find 85 paying solutions through a variety is a niche market with limitless potential of funds – whether it’s through federal money, that will continue to shape state money, private foundations or specialized the health revenue cycle interest funds.” landscape in the US and beyond in an innovative, By digging up and navigating health laws and game-changing way. regulations, Accretive Health is fundamentally reshaping the landscape of revenue cycle management. The healthcare industry is booming, Accretive Health Industry Sector: Healthcare Location: Chicago, USA www.accretivehealth.com Mary A. Tolan Founder and Chief Executive Officer Global Growth Companies I World Economic Forum I 5
  • 10. Global Growth Company Success Stories Banco Compartamos Lending a Hand A cross Mexico, the beneficiaries range “The financial sector from a small Oaxacan retailer to a in Mexico has been very Tlaxcala-based glazier and a Coahuila successful attending to the native who used her microloan to pay needs of the middle-class and up,” off her electricity bill and put down a payment on says Executive Vice-President Carlos Danel, a half-dozen computers needed to start her own “but it has historically not seen the base of the small coffee shop. pyramid as potential clients.” One of Banco Compartamos’ competitive advantages? Talking These three individuals were among the to potential clients in the streets and in the beneficiaries of the 2011 Banco Compartamos mercados about their goals and dreams – then microentrepreneur awards, given to women figuring out the best ways to serve their financial who demonstrate outstanding entrepreneurial needs. spirit. Over the past two decades, thanks to Banco Compartamos’ microfinance programme Founded in 1990 as a not-for-profit NGO and that advances loans of roughly 1,000 pesos supported by aid from international donors, the apiece to local citizen within the country’s bank recognized early on that the accelerated lowest economic brackets, Mexico City-based population growth across Mexico and Latin Banco Compartamos has become one of Latin America had surpassed available jobs. Then America’s largest, most successful institutions. and now, its goal is to bring financial services to 6 I World Economic Forum I Global Growth Companies
  • 11. the largest number of people in the shortest amount from Mexico, the United States, Europe and South of time, in particular to rural, underserved female America. More to the point, Banco Compartamos’ entrepreneurs who historically lack access to working historic IPO is the culmination of an ongoing strategy capital loans. The bank realized early on that the within microfinance to bring in the private sector, and highest form of collateral in socially cohesive Mexico relays the message that social service and profits can was, and still is, a person’s reputation. exist side by side. Example: Under the bank’s “Becoming a publicly traded company is not “Credito Mujer” programme, Banco the road for every microfinance organization,” Banco Compartamos extends says Danel, adding that post-IPO, Banco Compartamos’ loans from 1,500 to 27,000 pesos Compartamos has tripled in size and is able to each member of a group of comparative to serve many more millions of underserved anywhere from 10-50 women, all advantage? Taking households. “But it does make sense for of whom are granted life insurance to potential clients some markets and institutions.” at no additional cost. The group in the streets and then guarantees the bank that Today, Banco Compartamos boasts a they will repay the loan, even in the mercados portfolio of US$ 11,621 million pesos if one of its members defaults. about their goals that it lends to more than 2 million clients Once clients have paid off the first and dreams – then spread across commerce, building, loan, they qualify for additional figuring out the best services, agriculture, livestock farming and loans. These microloans permit manufacturing – a figure that dwarfs non- ways to serve their low-income Mexicans to develop profit microfinance organizations in Latin productive activities that help them financial needs. America. The bank boasts 391 service pay off their bills, improve their offices located in 32 Mexican states, living environments, or buy raw materials en route to employs more than 12,000 people. And for the past creating their own “microenterprises”. seven years, it has provided its investors with an average annual return on equity of roughly 47%. In 2000, Banco Compartamos morphed into a “SOFOL”, rendering the bank eligible for bank Founder José Ignacio Avalos Hernández coined the loans, debt placements and development bank bank’s name, Compartamos, which means “Let’s funding. In 2006, Mexican authorities gave Banco Share”. As the bank expands its operations to other Compartamos its bank license. And a year later, regions of Latin America, in particular Peru and Banco Compartamos did something that transformed Guatemala, this philosophy can only bring the bank it into an industry to watch. By launching a 2007 IPO, and its customers additional dividends. Not least, the bank effectively became an intermediary financial this Latin American bellwether is showing the rest of agent between large investors and the lower income the industry what the possible future of microfinance segments. Banco Compartamos’ IPO caused some holds. controversy within the industry about the spirit and meaning of microfinance, yet no one could dispute the total proceeds of US$ 468 million, with purchases by 5,920 institutional and retail investors Banco Compartamos Industry Sector: Banking (Microcredit) Location: Mexico City, Mexico www.compartamos.com Carlos Labarthe Costas Fernando Alvarez Toca Executive President Chief Executive Officer Global Growth Companies I World Economic Forum I 7
  • 12. Global Growth Company Success Stories Beijing Redbaby Info-Tech Family Affair W hen pondering Beijing-based selling, among other things, baby food, furniture, Redbaby Info-Tech, one can’t help nursing equipment and maternity clothing (China but think of Amazon.com. The is the second-largest market for child-friendly original Web-based bookseller products after the US). Today, with its dedicated continues its restless evolution and today sells call centre, community sites, special channels, consumers around the world everything from multiple platforms, distribution branches across shoes to grilling equipment and iPod speakers eight Chinese provinces, and focus on customer to power tools. Could Redbaby follow in its experience, Redbaby is a multi-channel retailer footsteps? catering to the needs of the entire family, offering roughly 6 million Chinese consumers convenient A leading catalogue and online retailing shopping services 24/7. company, and China’s largest multi-channel direct sales retailer, Redbaby is clearly poised Led by Chief Executive Officer Xu Peixin, the for continuing growth and success. Founded company broke even in its first year of funding, in 2004, the company began its life as a B2C with 2007 revenue of US$ 86 million, and since baby and maternal care product company 2004 has grown annually by 300%. Named 8 I World Economic Forum I Global Growth Companies
  • 13. the number one e-commerce website of the top the first female integrated shopping website in China.. 100 most valuable companies worth investing in, With its combined revenues of RMB 1.5 billion from its shareholders include Northern its online and catalogue sales businesses Night Venture Capital, New Enterprise in 2010 (with maternal care and childcare Associates and KPCB China. Redbaby "Performance is products accounting for RMB 960 million, understands that among the keys to not a competitive and non-maternal and childcare products its success is the fruitful relationship accounting for RMB 540 million), experts enterprise. The key between the customer and the predict that the company’s new online company. “Performance is not a is the customer, good shopping platform, Binggo.com, will pass competitive enterprise,” Xu Peixin has customer service, its target of RMB 1 billion this year, while been quoted as saying. “The key is good customer revenues from other businesses maintain the customer, good customer service, experiences and, parity with those of last year. According good customer experiences and, to plans that the company revealed in ultimately, trust.” ultimately, trust." 2010, Redbaby will make its website the core of its business while maintaining a In addition to its various shopping websites, the dual catalogue/online business model. company has opened a dozen branches covering 16 provinces and cities to handle, on average, “We are very honoured to become a member of the 30,000 orders for 60,000 products that run the Global Growth Company Community,” says through its system every day. Other B2C companies, Xu Peixin. “As the demand for the entire market including Dangdang, and even Amazon in China, continues to expand, we expect our own growth to outsource their logistics services. But by establishing continue, along with the continuous innovation we its own logistics team, Redbaby has lowered costs have seen during the past seven years of industry and improved its delivery systems, easily outpacing leadership.” the competition. Today, with operations in Beijing, Tianjin, Shanghai, Shenyang, Nanjing, Wuhan, Dalian, Hangzhou and half a dozen other cities and towns, Redbaby’s growth is poised to continue alongside China’s rapid development, especially after the company launching Beijing Redbaby Info-Tech Industry Sector: Retail and Consumer Goods Location: Beijing, People’s Republic of China www.redbaby.com.cn Xu Peixin Chief Executive Officer Global Growth Companies I World Economic Forum I 9
  • 14. Global Growth Company Success Stories Better Place Electric Dreams P erhaps no company extant has more goal? To reduce worldwide reliance on oil with direct links to the World Economic a market-based model and infrastructure that Forum than Better could potentially spur widespread Place, founded in Palo adoption of a new breed of electric Alto, California. Founder and Chief Thanks to Better vehicles. Executive Officer Shai Agassi has Six years after he first mulled said that his company’s name Place, consumers over Schwab’s challenge, was inspired by a question Klaus have the same Agassi’s Better Place is on track Schwab posed in Davos in 2005: freedom driving to becoming the first scalable, “How do you make the world a electric cars as they sustainable personal transportation better place by 2020?” system designed for the mass enjoy today with market, well beyond early adopters Agassi took Schwab’s dictum their gas-powered or “greenies.” not as a hypothesis, but as a vehicles. thoughtful call to arms. After all, Why electric cars, and why then as now, gas-powered vehicles continue to now? The reasons range from economic and play a critical part in the high levels of carbon technological to environmental and health-related emissions across the developed world, by as (with a dash of geopolitics thrown in), according much as 50% in some European countries. This to John Proctor, Better Place’s Director, Global is why former SAP-executive Agassi came up Communications, who points out: “With with a plan to create a complete solution for Better Place, consumers gain affordability and electric transportation. Better Place’s audacious convenience.” After all, if they don’t, they won’t opt for electric at the scale needed for significant impact on oil dependence. Thanks to Better Place, consumers have the same freedom driving electric cars as they enjoy today with their gas-powered vehicles. Embedded software in their cars’ dashboards lets them know how much energy remains in the battery and, if needed, guides them to physical charge 10 I World Economic Forum I Global Growth Companies
  • 15. spots and battery switch stations across a country Place announced a strategic agreement with China or region. Replacing a nearly drained battery at Southern Power Grid Company, the world’s eighth an automated switch station takes less time than largest utility, to further advance electric cars with replenishing a car with gas at a fuel pump. Home- switchable batteries across China. The new alliance is and workplace-based charge spots enable drivers rolling out a battery switch station and joint education to top off their batteries easily and centre in Guangzhou by the end of 2011. regularly. And thanks to advances in the batteries, and the stable cost of Replacing a nearly John Proctor notes that Better Place electricity relative to oil prices, the per- has created an ecosystem that extends drained battery kilometre cost of transportation in an far beyond a carmaker like Renault to EV sedan is significantly lower than at an automated achieve its mission. The company’s range that of a gas-powered one, even after switch station of alliances includes a fleet of owners in consumers factor in the amortized takes less time than Israel, as well as the leading operators cost of the battery. replenishing a car of gas stations, Danish state railways, global powerhouses like GE, automotive But it’s not just consumers who with gas at a fuel clubs, HSBC and other financial backers, would win big if electric vehicles with pump. and (in the largest deal of its kind) an switchable batteries gain widespread electric utility in Australia that will power traction. EVs offer governments the opportunity the company’s network with 100% renewable energy. for energy independence and environmental More automobile manufacturers are expected to sustainability. A collective movement towards sign on, too. Not least, governments and the public electric-powered transport keeps funds otherwise sector can begin establishing a sustainable direction spent to import oil within a nation’s borders, opens – and example – for future generations. up new opportunities to use surfeits of electricity that otherwise go to waste at off-peak times, and creates By the end of 2011, Renault will begin rolling out the new markets for renewable energy from wind, solar, first of 100,000 switchable-battery vehicles already geothermal and tidal sources. Moreover, the charge committed for Israel and Denmark, with Australia to spots, battery switch stations, grid technologies follow in 2012. And CEO Agassi is proof positive that and other infrastructure engender new (and hard- one person can be charged to help make the world a to-outsource) jobs in construction, engineering and better, cleaner place. As the CEO himself said once, management. “Sometimes people have to remind you In 2008, Israel became the first country and Renault to aim high.” the first carmaker to embrace the Better Place model of building a network to enable the mass adoption of electric vehicles and offering a clean, competitive alternative to gas-powered cars. Denmark and Australia followed suit soon thereafter. This past April, alongside officials from Guangzhou, Better Better Place Industry Sector: Automotive Location: Palo Alto, USA www.betterplace.com Shai Agassi Founder and Chief Executive Officer Global Growth Companies I World Economic Forum I 11
  • 16. Global Growth Company Success Stories Celulosa Argentina Into the Woods T he 2008 International Book “For us, trees are a crop, like growing Fair in Buenos Aires, Argentina, soybeans or corn,” says Chairman had a not-altogether-expected Douglas Albrecht, remarking that patron. The literary world may Argentina is one of the most efficient have been migrating slowly towards places in the world to grow food and Kindles, Nooks and e-books, but the forestry products. Celulosa Argentina’s support of corporate sponsor Celulosa dedication to “sustainability” extends Argentina reminded the publishers, across his business model and practice authors, librarians and to how Albrecht manages book sellers milling around his approximately 2,000 the largest book fair in the "For us, trees employees. “We take Spanish-speaking world are like crop, like our carbon footprint very that, well, paper matters. seriously.” growing soybeans Those two words might and corn." Celulosa Argentina also well be among the owns and operates dictums of Martinez, Argentina-based sawmills, paper mills and plywood mills Celulosa Argentina and its shareholder, across Argentina, Uruguay and Chile – Grupo Tapebicua, a leading player centres that specialize in growing and in that country’s forest industry and processing eucalyptus and pinewood renewable energy sectors. An integrated for the purposes of manufacturing and regional corporation that links solid, distributing high-quality plywood, floors, sustainable forest development with decks, tongue-and-groove boards, the manufacturing, marketing and beams and moulding. The company distribution of successful high value- also owns some 21,000 hectares of pine added products, Celulosa Argentina has and eucalyptus forest in the northwest resource and energy investments across Argentine province of Corrientes and in Argentina and Uruguay that include pulp, Uruguay. Every year, Celulosa Argentina paper and forestry products, as well as produces roughly 217,000 tons of pulp bio-diesel and oil and gas exploration. and 205,000 tons of paper, including Committed to the use of renewable packaging paper and coated and non- resources, the company oversees its coated printing, writing and tissue paper forests in accordance with the most (a fast-growing market in which Celulosa stringent environmental guidelines and Argentina plans to expand its presence), international criteria, with a chain of that it then distributes to both domestic custody involving raw material derived and global markets. Not least, its affiliate from forests certified under Forest company, Patagonia Bioenergia, is Stewardship Council standards. one of the world’s largest independent producers of soy biodiesel. 12 I World Economic Forum I Global Growth Companies
  • 17. No less impressive than its holdings is the company’s the Community of Global Growth Companies longstanding corporate responsibility. As the second (Celulosa Argentina has been a Member since largest employer in Argentina’s Corrientes province, 2009), particularly during these volatile economic Celulosa Argentina regularly donates wood for the and political times. In particular, he appreciates construction of rural housing. The company also the knowledge he has gained – and can continue works jointly with local health centres, conducting imparting – from his South American headquarters. campaigns such as Dengue Prevention and for the “We do have a small but important niche in the global prevention of other diseases, and is committed to community,” notes Albrecht. “In our wood products providing its products to local fire brigades, hospitals business, for example, there is a growing demand and schools. for inputs coming primarily for Asia. Here, Asia talks to South Celulosa Argentina’s growth strategy focuses on America without necessarily value-added businesses, including tissue and talking to North America. hygiene products, renewable energy and in food- From the perspective related sectors. Optimally, the company will continue of global growth, I find acquiring forestry assets, thereby reducing its it extremely valuable dependence on third parties for its raw materials, to interact with a including fibre and eucalyptus wood. community that can share these issues As an Argentina-based businessperson, Chairman together.” Albrecht has found value in interacting with Celulosa Argentina Industry Sector: Pulp and Paper Location: Buenos Aires, Argentina www.celulosaargentina.com.ar Douglas Albrecht Chairman Global Growth Companies I World Economic Forum I 13
  • 18. Global Growth Company Success Stories du The Ringing Sound of Success T he United Arab Emirates (UAE) has services to individuals, homes and businesses, one of the most modern, sophisticated and carrier services to businesses. It has also telecommunications sectors in the brought to the market new services including world. It’s a fast-growing one, too. its Pay by the Second billing system, Mobile According to the Global Information Technology TV, mobile payments, and du’s “Wow” recharge Report published by the World Economic Forum card, which offers subscribers the choice among in 2009, the UAE is the most wired among Arab “more credit”, “more international” and “more nations, with soaring broadband subscriptions time”. Not least, du brings scalable media accounting for more than half of all Internet technology platforms and telecommunication connections. solutions to the broadcast community through its world-class teleport (Samacon) and Master With over 2,000 employees, a mobile subscriber Control Room (MCR) facilities. base of over 4.7 million customers across the United Arab Emirates and over 20% growth The company continues to innovate and thus far in 2011, du is the second largest expand. In 2009, du and UK giant Vodafone mobile operator in the UAE, as well as the Group signed an exclusive non-equity strategic telecommunications operator of choice for a partnership to help both companies better large majority of new subscribers. serve the needs of their respective customers in the UAE. As a result, du now has exclusive Consumers can buy the company’s products access to Vodafone’s range of products, and services either online or through du’s devices and services in the UAE, and will be retail network, to date including 41 shops able to draw on Vodafone’s experience in supply and over 3000 authorized dealers, including chain management, technology development the company’s Abu Dhabi and Dubai flagship and acquisition of enterprise customers from stores. Among du’s offerings: fixed and mobile multinational companies, as well as improved telephony; broadband connectivity; and IPTV inter-working between networks across the 14 I World Economic Forum I Global Growth Companies
  • 19. 67 countries where Vodafone operates. In return, copying machines. Not least, in a hot, sunny part Vodafone’s customers will enjoy extensive coverage of the world, du has implemented its first-ever solar across the UAE, and du’s state-of-the- power project on Sir Bu Nair Island, art 3G network. In 2008, the company which will provide mobile coverage also joined with Microsoft to organize Paralleling its for the entire island using zero fossil the “Imagine Cup” competition for fast growth, du is fuel energy – meaning zero carbon UAE college and university students, a emissions. To improve its environmental competition designed to spark students’ also a champion friendliness, the company plans to creativity and innovation in developing of the environment implement additional power sites at intelligent mobile apps on the themes dedicated to remote locations. of social networking, lifestyle and reducing technology environment to serve a social cause. Then there’s the Green du initiative, waste across the aimed at improving the eco-friendliness Paralleling its fast growth, du is also UAE. of du’s base transceiver stations. du a champion of the environment. For has contracted with a leading German the company, sustainability can be as elemental company to implement a hybrid power system in as printing double-sided paper to reduce waste; their base transceiver sites. The new systems will establishing a system-wide eco-friendly e-billing be fully implemented in over 100 sites by the end of system; providing reusable coffee and tea mugs 2011, reducing company-wide fuel consumption by for employees; or, partnering with Hewlett-Packard more than 50%. to create the Planet Partners Program, dedicated to reducing technology waste across the UAE by du isn’t just a telecommunications company, but an recycling the toner cartridges used in printers and industry leader, whether locally or long-distance. du Industry Sector: Telecommunications Location: Dubai, United Arab Emirates www.du.ae Osman Sultan Chief Executive Officer Global Growth Companies I World Economic Forum I 15
  • 20. Global Growth Company Success Stories IDEO Design for Living “O ne of the fascinating shared Founded in 1991, the Palo Alto, challenges of being a California-based IDEO design firm is an member of the Global Growth industry pioneer whose human-centred, design- Company Community,” says based approach brings sustainable innovation to IDEO Chief Executive Officer Tim Brown, “is the organizations, business, governments, healthcare recognition that, while we may be strong in our providers and social sectors. Whether IDEO is own countries, we are continually learning in working on new products in the medical industry, new, different markets. And, not least, that we or working with healthcare giants like Mayo Clinic also recognize that the era when companies or Kaiser Permanente, or alongside government were internally focused and controlled their own agencies in Singapore and the US, the company brands and services may be coming to an end.” believes that the power of design – and design thinking, which combines technical possibility The first mouse for Apple. The Palm V handheld with sound business strategy around human- device. Crest’s no-squeeze, stand-up toothpaste centred needs – can help create new products, tube. Bank of America’s Keep the Change shape human behaviour, solve problems and account service. Air New Zealand’s redesigned create long-lasting, sustainable solutions. IDEO’s economy class, not to mention the LifePort mission, says Brown, is threefold: to understand Kidney Transporter. Without the industry-shaping what consumers really need; turn that need innovations of design and consultancy firm into a compelling product or experience for the IDEO, the world might still be pressing random, consumer and the company; and then learn crooked buttons, or lugging around a clattering how to create and scale that same product or 50-pound digital calendar in a backpack. experience. 16 I World Economic Forum I Global Growth Companies
  • 21. Whether it’s a retailer who seeks IDEO’s help IDEO is consistently ranked by industry experts as in reaching a new demographic, a smartphone among the top 25 most innovative firms in the world. manufacturer seeking to reinvent the gaming Today, its client list ranges from Hewlett Packard to experience, a hospital eager to improve the overall AT&T, Vodafone, Samsung and BBVA, with more quality of its patient care, or a government looking than half its overall revenue coming from European, for ways to increase healthy eating Asian and overseas clients. in children, IDEO assembles a team made up of industry experts "More and more IDEO Chief Executive Officer Brown is who observe and assess the global companies most excited by the potential of fostering consumer experience. Business genuine social innovation by addressing realize that designers, industrial designers, such global issues as poverty, nutrition, engineers, psychologists, social innovation is a health, water and sanitation, economic scientists, marketers and other IDEO practical, scalable, empowerment, access to financial services, multidisciplinary experts partner with sustainable way of and gender equity, in both the private and clients to tackle systemic challenges, doing business – and public sectors. How will medical device ultimately formulating working companies, insurance companies, financial models and working prototypes in a volatile world, service providers and non-profits of the using the methods and tools of they are making future tackle these concerns? IDEO’s design-thinking approach. innovation a core The result: new companies, competency." Brown reserves his greatest excitement for business models, brands, products, the Asian markets, as he considers Asia services, spaces and interactive experiences, as well the epicentre of exciting, innovative ideas, industries, as newfound company-wide cultures and internal and markets. Even better, with its new locations in systems and processes that allow for ongoing, Singapore, Tokyo and Mumbai as well as its office sustainable innovation. in Shanghai, IDEO as poised for continuing success and growth. Says Brown: “More and more global By inspiring some of the biggest companies in the companies realize that innovation is a practical, world to transform their organizations by focusing scalable, sustainable way of doing business – and on consumers, IDEO has become far more than a in a volatile world, they are making innovation a core design company. Today, along with design firms, it competency.” competes with management consulting companies such as McKinsey, The Boston Consulting Group In hindsight, you might say that industry-shaper IDEO and Bain. IDEO invites its clients into the innovation led the way. process by encouraging them to identify consumer needs, use collaboration as a means to generate growth, and bring new ideas to market. IDEO Industry Sector: Professional Services (Consulting/Market Research) Location: Palo Alto, USA www.ideo.com Tim Brown Chief Executive Officer Global Growth Companies I World Economic Forum I 17
  • 22. Global Growth Company Success Stories illycaffè Dark Victory i llycaffè seeks nothing less than perfection. “illycaffè is a stakeholder company founded on Founded in 1935 and headquartered ethics, whose goal is the improvement of quality in Trieste, Italy, the food and beverage of life,” Andrea Illy says. This philosophy explains corporation markets its signature why the company’s commitment to continuously espresso blend in 140 countries worldwide, exceeding environmental, social and economic employs 800 people, and serves more than sustainability standards on all rungs of the value 50,000 high-end restaurants and Italian-style chain has made illycaffè an industry-shaping coffee bars on five continents. leader. “Coffee that is consumed (Lest anyone forget, company mainly in the western countries comes founder Francesco Illy invented By guaranteeing a from the south of the world, from the “illetta”, the first coffee countries that often are poor and profit to its growers machine with automatic water underdeveloped,” says Anna Adriani, dosing and a compressed air in every transaction, illycaffè’s Global Public Relations and jet – which is the predecessor illycaffè has created Corporate Responsibility Director. “So of today’s espresso machines). a full-fledged, it is important that the company deals industry-leading with these countries in a sustainable, Led by Chairman and Chief ethical way.” Executive Officer, Andrea Illy, system that instils a a third-generation member of widespread culture illycaffè has long considered “quality” the founding family, today’s of quality and and “sustainability” to be inseparable illycaffè takes a holistic sustainability from – and contagious. Over the years, the approach towards its industry, company has made huge investments the boardroom to the in improving its environmental impact focusing on all factors that go into creating a singular cup plantation. management. Example: in 2003, its of espresso: the production, central Trieste facility rolled out a new the relationship with growers, the blend, the roasting unit, whose maximum fume emission machines, the preparation, the training of rate was over 1/20th lower than the legal limit – specialized bar staff, and even the design of the an initiative that significantly reduced its energy bars and venues where consumers consumption and increased its production enjoy a great cup of coffee. This capacity. 360-degree approach works: in 2010,?the From the coffee farmers in South and Central illycaffè group, with its America, India and Africa, all the way to the 11 direct and indirect espresso-sipping consumer, illycaffè’s tireless subsidiaries, achieved search for quality creates a virtuous cycle that consolidated sales of € 305 creates value for all its stakeholders. It buys million with 3.5% net profits, with the highest-quality beans directly from farmers, exports representing 56% of total paying them higher prices than international sales. market standards in order to reward quality 18 I World Economic Forum I Global Growth Companies
  • 23. products and foster ongoing improvement. In industry-leading system that instils a widespread conjunction with the Oxford University Centre culture of quality and sustainability from the for the Environment, illycaffè undertook in 2008 boardroom to the plantation. In short, everyone wins. a three-year research project to develop a more sustainable agricultural The food and beverage production system, and industry has taken identify a model that notice, too. While could be extended to global authorities other crop production have recognized and systems. The result? honoured illycaffè A series of pioneering over the years for growing, production its sustainability (the and processing company’s awards techniques, including include the UNI EN the ecologically-sound ISO 14001 standard, “semi-washed” method certifying the company’s that illycaffè suppliers environmental use during post-harvest management system; processing, which and the EMAS preserves up to 90% certification strictly of the water that other governing emissions, methods consume, while energy consumption also reducing potentially and waste recycling), polluting waste water. few distinctions made illycaffè prouder than But producing one the distinction it blend across the world received earlier this year. means an increased In March 2011, illycaffè investment in logistics. How does illycaffè offset the was the first-ever company to receive the rigorous cost disadvantages, and balance short-term financial Det Norske Veritas (DNV) Responsible Supply Chain goals with long-term green impact? “Again, for us, Process Certification, attesting to the company’s quality without sustainability cannot exist,” says longstanding sustainable approach to production, Adriana. “This is our business model, our mission, one that recognizes everyone from the board of our passion, and our obsession. ‘Short-term’ is not directors to management and operational personnel. part of illycaffè’s vocabulary. We are a stakeholder company whose historic and long-term goal is to illycaffè’s long-term success shows that creating a improve the quality of life of everyone with whom we business on a foundation of ethical environmental, interact: customers, clients, employees, suppliers social and economic sustainability can create an and communities.” enviable – and duplicable – model of caffeinated growth, profits and pride. By guaranteeing a profit to its growers in every transaction, illycaffè has created a full-fledged, illycaffè Industry Sector: Agriculture, Food & Beverage Location: Trieste, Italy www.illy.com Andrea Illy Chairman and Chief Executive Officer Global Growth Companies I World Economic Forum I 19
  • 24. Global Growth Company Success Stories Indika Energy Staying Power I t can be challenging for a business and construction services; mining contractor and to succeed in Indonesia. Entrenched services; coal transport and logistics services; and traditional, the largest economy and even a power generation project. in South-East Asia is known for its complicated regulations and occasionally long- One major coup was the 2009 acquisition of PT winded bureaucratic processes. Moreover, the Petrosea Tbk, a multidisciplinary engineering, republic was hit hard by the Asian construction and contract mining financial crisis of the late 1990s, company with a high-achieving when Indonesia’s economy shrank The main driver track record in Indonesia. The by nearly 14%. But over the of Indika Energy’s purchase not only strengthened past few years, according to M. Indika Energy’s leadership in mining Arsjad Rasjid P. Mangkuningrat, moves: Strong services, but also buttressed its President Director and Co-Group integration along capacity to deliver total energy Chief Executive Officer of Jakarta- the whole energy services, from acquiring mining based PT Indika Energy Tbk, the supply chain. rights and feasibility studies, to Indonesian business environment mining operations, processing, has mounted a gradual, steady production and barging, and economic recovery. Notes Mangkuningrat, a transhipment and offtake – which is another way World Economic Forum Young Global Leader of of saying that the company, which currently has 2011: “The most important thing is that we are more than 6,000 employees, became a fully moving in the right direction.” integrated entity with strategic synergies in place to fuel its future growth, while leveraging Asia’s Take the company currently led by rapidly growing demand for energy. Mangkuningrat and his co-chief executive officer, Wishnu Wardhana, as an example. Incorporated The main driver of Indika Energy’s moves: Strong in 2000, with roots in the energy sector spanning integration along the whole energy supply as far back as 1973, Indika chain. “We want to combine natural resources, Energy is Indonesia’s services and infrastructure in a seamless way,” leading integrated energy says Mangkuningrat, adding that, in the past, company, providing its this has proven to result in group synergy and customers total energy improved operating efficiency. Although coal is solutions in the areas the core driver of Indika Energy, given the poor of energy resources, state of infrastructure in Indonesia, logistics and energy services and transportation are also vital components of the energy infrastructure. It supply chain. Adds Mangkuningrat: “In mining, accomplishes this through there are two main cost centres – mining services strategic investments in the and logistics – and by having these businesses, areas of coal production; we are converting our costs into revenue on a engineering, procurement consolidated basis.” 20 I World Economic Forum I Global Growth Companies
  • 25. Mangkuningrat believes that the company’s complete Driven by its goal to become an integrated world- understanding of the supply chain has given it an class energy player, the company will continue enormous advantage over other coal companies. leveraging Indonesia’s national resources, taking Take Cirebon Electric Power as an example. Cirebon advantage of the increasing demand for energy, not only buys the group’s low-calorific coal, but integrating its energy platforms with operational also ensures steady income for the group whenever efficiency, maximizing production, and increasing commodity prices fluctuate. Says Mangkuningrat: partnerships within the energy sector. “This way, our financial risks are well-managed and, on the aspirational side, we have synergy and Final words? “Of course, like every business, we face security.” a lot of challenges,” says Mangkuningrat. “But good corporate governance is transforming the Indonesian Unlike most Asian companies, Indika Energy has business environment. Has it reached 100% yet? No, a distinctive dual Chief Executive Officer structure. but we are getting there. The fundamental issues we According to Mangkuningrat, it is among the factors face are those faced by corporations everywhere: that makes the company unique, along with its globalization, competition and a pressing need for strategy. “Indonesia has abundant natural resources, transparency. The best part is, we are increasingly political stability, strong macroeconomic policy and primed to compete against ourselves.” a demographic bonus of a large, young population. Equally important, we have a young and very dynamic leadership team too,” he emphasizes. Indika Energy Industry Sector: Energy Location: Jakarta, Indonesia www.indikaenergy.co.id M. Arsjad Rasjid P. Wishnu Wardhana Mangkuningrat Vice-President and Co-Chief President Director, Co-Chief Executive Officer Executive Officer Global Growth Companies I World Economic Forum I 21
  • 26. Global Growth Company Success Stories Karuturi Global Stemming World Hunger I t sounds at first like a fever dream: roses, website, www.rosebazaar. acres upon acres of them, growing in com, the only flower-auction portal Ethiopian and Kenyan greenhouses, in India and South-East Asia, is the against a backdrop of richly tilled land. culmination of Karuturi Global’s efforts to develop It’s even more surprising to discover that an a real-time auction engine for agro commodities Indian corporation, Karuturi Global, and other perishable goods. In is responsible for the planting, addition, Karuturi Global’s highly cultivation, storage, export, and Investing in profitable and fast-growing IT distribution of roughly 555 million agriculture is business offers e-commerce stems annually across Europe, the solutions to large MNCs and among the best ways medium-sized companies around US, the Middle East, Australia and Japan. not just to keep a Bangalore dealing with perishable reliable lid on supply goods and commodities, paper Karuturi Global is the world leader shortages, but also industries, workflow automation in the production of cut roses with and telecommunication, and to boost African and an 8% share of the floriculture it recently expanded into the market that industry experts predict global agriculture. consumer broadband market. will rise to 13% as the corporation expands its African base of operations. But But Karuturi Global isn’t merely a multinational that’s just one of its businesses. Back home in Indian agriculture products company. The Bangalore, the company is engaged in the bulk company is a genuine change agent for global processing, bottling, and export of gherkins and growth, prosperity, and cultural and economic other vegetables. The company’s e-commerce transformation. 22 I World Economic Forum I Global Growth Companies
  • 27. Among the company’s stated missions is to do is among the best ways not just to keep a reliable lid whatever it can to help alleviate worldwide and on supply shortages, but also to boost African and African food shortages. Towards this end, Karuturi global agriculture. Global was among the very first foreign firms to acquire land tracts from the Ethiopian and Kenyan Karuturi Global is also committed to sustainability. governments – to date, more than 300,000 hectares The company uses indigenous greenhouses, of land – to grow and produce maize, vegetables, rainwater harvesting, environmentally-friendly grains, corn, palm oil and sugar cane. By April 2013, fertilizers, and hydroponic cultivation. Devoted to Karuturi Global will have developed one-third of favourably influencing the lives of African workers and its land-leased 300,000-hectare plot in Gambella, their families, Karuturi Global donates and distributes Western Ethiopia, with the entire farm ready for clothing, has contributed US$ 75,000 towards one planting by the spring of 2015. Even better, despite township’s drinking water supply, provides free food water supplies being copious in Gambella, Karuturi and healthcare services to non-employed locals, as Global plans to construct its own irrigation and well as infrastructure to local police departments, and energy infrastructure, rather than depend on an even manages a Kenyan football club. Alongside its overtaxed government. social welfare and community development initiatives, the company has provided schools, housing and The question remains: Why Africa? For agro-based transportation facilities to its 3,000-strong workforce corporations, the continent is opportunity-rich. The across Kenya and Ethiopia. political and macroeconomic systems are stable. Land, labour and export prices are relatively low. And For the world and its fragile food supply, Karuturi in a world facing present-day and future food crises, Global hopes that everything will ultimately come up Karuturi Global believes that investing in agriculture roses. Karuturi Global Industry Sector: Agriculture, Food & Beverage Location: Bangalore, India www.karuturi.com Sai Ramakrishna Karuturi Managing Director Global Growth Companies I World Economic Forum I 23
  • 28. Global Growth Company Success Stories Kokusai Kogyo Group (KKG) Behind Green Eyes and Green Vision W hat does Japan – and the rest of from its distinctive “perspective from the sky.” the world – look like from above? But in response to the demands of an Can an eagle-eyed environmental and energy age perspective help accompanied by climate change, a global society and governments spate of natural disasters and rapid worldwide grow safe, secure, KKG uses aerial IT evolution, KKG is pioneering a community-oriented infrastructures photography and wholly new course. Using its cutting- that put the environment, and high-resolution edge data capturing technologies to human beings, first? satellite to adapt acquire a wide range of topological, geological and oceanographic its findings to help One company strongly believes data, KKG has re-engineered the answer is yes. Since 1947, prevent, or mitigate, its geographical and geospatial publicly listed aerial-surveying future environmental information business into a “green specialist Kokusai Kogyo Group emergencies across infrastructure” business, with the (KKG) has been measuring the globe. goal of creating a low-carbon, everything from the continental disaster-resilient and, not least, shelf to outer space. In the 60- people-friendly society. plus years since its founding, KKG has come up with a wide variety of solutions, serving areas Under the leadership of its dynamic Chief ranging from city planning, disaster prevention Executive Officer, Sandra Wu, KKG has and protection to environmental improvements, rededicated itself to developing and managing green infrastructures on a global scale, including solar photovoltaic power plants in Japan and Europe. “We think it is the future,” says Wu. KKG wants to do more than simply maintain and/or preserve the global environment; it wants to change it. Accordingly, KKG has reorganized its core businesses into three synergistic segments. The Geospatial Consulting business uses cutting-edge technologies to support infrastructure development and protect society from 24 I World Economic Forum I Global Growth Companies
  • 29. natural disasters and environmental issues. From on disaster relief to the quake-hit area, KKG used technical design to operation and management, the aerial photography and high-resolution satellite second segment, Green Energy, leverages KKG’s images, tsunami disaster simulations, and analysis expertise in renewable energy to develop, operate of geological surveys covering active faults and other and manage solar photovoltaic power facilities, hazard sources. An equally essential company goal: as well as to provide customized To adapt its findings to help prevent, or renewable energy solutions to local mitigate, future environmental emergencies communities. Finally, KKG’s Green "The private sector across the globe. This past spring, Wu Property business is responsible joined more than 2,600 participants from and our society rely for private and public property and 168 countries in the United Nation’s Global construction management with on each other – and Platform for Disaster Risk Reduction solutions for energy preservation we know we have to in Geneva. As the only private sector and promoting use of renewable build together with panellist among ministers and leaders of energies, using its patented international NGOs, Wu drew widespread the society." geospatial technology and green attention and acclaim for arguing on energy experience and expertise. behalf of what the private sector can bring to national and local-level disaster risk reduction – As it transitions to a future “Green Community”, namely expertise, experience and highly practical KKG is today engaged in global environment-related solutions. projects in more than 100 countries and developing renewable energy power plants across the globe. Actively involved in the World Economic Forum, and KKG plans on leveraging its track record in Europe one of the key players within the Forum’s Disaster and Japan as a springboard for future expansion into Risk Partnership initiative, the experienced, Chinese- Asia and other countries. “Our target has never been born Wu is one of the first Asian women to be named just Japan,” says Wu. “Whatever we do, we can to the leadership of a Japanese company, a listed introduce the Japanese experience to the rest of the one with more than 60 years history. While Wu avoids world.” using words like “vision” or “mission,” she and her company are both bursting with plans for the future. KKG is also using its broad-based experience to help the world avert future environmental disasters. In the “As far as renewable energy is concerned, this is an wake of the Tohoku earthquake and tsunami, KKG important, even crucial, time for KKG,” says Wu. “We set up an immediate response centre to provide up- want to make a contribution to society. The private to-the-moment information to the central and local sector and our society rely on each other – and we governments. Shouldering the cost, and focusing know we have to build together with the society.” Kokusai Kogyo Group (KKG) Industry Sector: Infrastructure & Urban Development Location: Tokyo, Japan www.kk-grp.jp Sandra Wu Wen-Hsiu President and Chief Executive Officer Global Growth Companies I World Economic Forum I 25
  • 30. Global Growth Company Success Stories KPIT Cummins Infosystems Making a Difference 2.0 T he most dynamic ideas sometimes by over 35% and reduces greenhouse gas spring forth at the least opportune emissions by over 30%. Designed to operate times. in everyday urban traffic, Revolo is the only technology in the world that can transform a gas- In 2008, a KPIT Cummins engineer found guzzling passenger car into an environmentally himself trapped in Mumbai rush hour traffic. mindful, fuel-efficient, high-performance hybrid, Gazing out the window of his car without interfering with the original at the carbon emissions choking equipment manufacturer (OEM) the skies, he wondered: Could "We believe that the transmission configuration. KPIT Cummins Infosystems, world of automobiles a leading product engineering None of which should come as any is at a major and IT consulting company with surprise to the industry-shaping a longstanding focus on the paradigm shift. KPIT Cummins, which dubs itself automotive, manufacturing and With the Revolo, an engineer of “a smart and green energy & utilities industries, come we were focused future, who drives sustainable up with an innovative solution to on coming up evolution through co-innovation”. reduce carbon emissions without With its technology and domain drivers having to trade in their with an affordable prowess and approximately 6,500 automobiles for a new hybrid? and retrofittable employees, and driven by its solution." philosophy of “green growth”, KPIT Two years later, in collaboration Cummins partners with over 150 with Bharat Forge, Pune, India-based KPIT global manufacturing corporations, including Cummins announced Revolo, an industry- original equipment manufacturers and Tier shaping plug-in parallel hybrid solution for 1 companies. Through its industry-shaping automobiles. In only four to six hours (the time expertise in architecting simple, dependable, it takes to install the technology), car owners futuristic engineering and enterprise solutions, can add the Revolo system to their engines, at the company helps its customers bring advanced around one-fifth the price of currently available products faster to their target markets. Today, hybrid automotive options, no matter what the KPIT Cummins has offices in 11 countries, age of the vehicle, thereby saving on gasoline including China, the United Kingdom, India, and reducing CO2 emissions. So far, in pre- France, South Africa, Germany, Japan, South compliance tests the company Korea and the US. has conducted, KPIT Cummins has The Revolo is only the latest innovation for found that the company’s research and development the Revolo arm, the Center for Research in Engineering technology Sciences and Technology, or CREST for short. improves KPIT Cummins’ CREST team focuses on fuel efficiency building capabilities to enable KPIT Cummins 26 I World Economic Forum I Global Growth Companies