http://www.carrollseating.com/ - What does it take to succeed? If you ask anyone at the over 60 year old Carroll Seating Company, they will say knowledge, hard work and relationship-building. These are the foundation that has helped the company triple in size over the last 15 years. Carroll Seating clients represent a wide variety of industries from K-12 schools to universities, libraries to hospitals and police stations to name a few.

1. Creative. Consistent. Complete.
Healthy Growth: Good Hospital Clients, Broad
Capabilities Continue to Drive Expansion of Carroll Seating
When Patrick Carroll started
selling church pews out of
his Chicago home nearly
six decades ago, he would’ve
had a hard time imagining what
is today a thriving 30-person
company of design/finish
professionals serving clients
nationwide. Pew sales to
churches eventually led
Carroll to expand to
hospitals and K-12 schools.
The emphasis on knowledge, hard
work and relationship-building estab-lished
a foundation for a company that
has not only withstood economic and
industry turbulence, but tripled in size
over the last 15 years to become a
$30 million operation.
Though Carroll Seating has grown
significantly, it’s never forgotten its
roots and guiding philosophy: provide
a great client experience by delivering
industry-leading products with courtesy,
professionalism and project-honed
knowledge. Today the company provides
finish work to hospitals, and lab
solutions to emergency rooms and
has enhanced its capabilities to
include laminated casework, architectural
woodwork and solid surface countertops.
Carroll’s clients represent a wide variety
Custom architectural woodwork frames the entrance to the Intensive Care Unit at Geary Community Hospital.
of industries including public arenas,
healthcare, and education facilities.
Mike Carroll, vice president in the
Kansas City office, learned the industry
by working in the business since his high
school days. From unloading trucks, to
sales and marketing, to concept, design
and estimating, Carroll learned first-hand
the right way of doing more than
expected and keeping clients happy.
Cultivating and maintaining relationships
with clients and key partners is another
fundamental tenet. “We make all the
pieces work together from selecting
the materials and suppliers through
installation of the finished products,”
said Carroll. “There’s a lot of
coordination, and it’s challenging,
but we really enjoy it and excel at it.”
Lengthy, established
relationships with
healthcare, commercial,
and industrial clients
across the Midwest
Spec, design, and
install the best solutions
for the best environment
All bases covered -
industry partners
can handle most
any situation or need
“We make all the pieces work together from selecting the
materials and suppliers through installation of the finished
products. There’s a lot of coordination, and it’s challenging,
but we really enjoy it and excel at it.” —Mike Carroll, Carroll Seating
Mike Carroll (left), vice president of Carroll Seating
Company, and Doug Mead, project manager for
the company.

2. ClientKudos for Carroll Seating Company
Fit and Finish: New Regional
Hospitals Open in Kansas and Missouri
With a solid business history, experi-ence
with a variety of materials and
manufacturers, and a breadth of product
knowledge, Carroll Seating has recently
completed coveted projects in the
healthcare field. “We know the hospital
market very well, most recently complet-ing
the Cass Regional Medical Center,
Geary Community Hospital, Atchison
Hospital, and Liberty Hospital,” said Doug
Mead, project manager for Carroll Seat-ing.
“And having relationships with the
fabricators and craftsmen who know
the hospital industry as well allows us
to communicate well and deliver exactly
what our client wants and expects.”
For the Cass and Geary projects, Carroll
Seating was responsible for building and
installing nurse and visitor workstations,
closets and cabinetry in patient rooms,
and solid-surface counter tops.
Kent Summers, vice president of Fabricor,
a long-time strategic partner, admires
Carroll Seating’s longevity and reputation
for being able to meet the challenges
of any customer. Summers says
his company motto “large enough to
accommodate, small enough to
appreciate” fits nicely with Carroll’s
approach to business as well.
Carroll Seating also works regularly with
TMI Systems in Dickinson, North Dakota,
for laminate casework and architectural
woodwork. Brian Reiter, national
sales manager for TMI, has worked
extensively with Carroll on a variety
of hospital projects and says they
are world-class business people and
relationship builders. “I work with dealers
nationwide and the Carroll folks are
some of the best,” said Reiter, “They
really understand the process from
start to finish and make it easy to
work with them.”
Mike Carroll says they have a simple
formula for on-going success: care
more about the details, and have the
best people keep close watch on those
details. “Each project has our reputation,
and the reputation of our partners riding
on it. We don’t take that lightly and we
do everything we can to ensure that
clients are happy with our work –
and proud to tell others about it.”
Design details: nurse stations at Geary Community
Hospital in Junction City, Kan.
“I work with dealers nationwide and the Carroll folks are some
of the best. They really understand the process from start to
finish and make it easy to work with them.” — Brian Reiter, TMI Systems
K a ns a s C it y • C hic a go • S t. L o u is
car rol lseat ing.com