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5 Metrics You Ought to Track Neil Patel KISSmetrics
[object Object]
Revenue per user Conversion rates are great to track, but  you should also track revenue per user.  Even with a  lower conversion rate , you  can still  make more money .
Revenue per user
Revenue per user Doubling the price caused a  10%  decrease in conversions , but an  82%  increase in revenue .
Revenue per user 1. Sign in to your account.  2. Click Edit next to the profile you'd like to enable.  3. On the Profile Settings page, click edit next to Main Website Profile Information.  4. Change the E-Commerce Website radio button from No to Yes.
Revenue per user pageTracker._addTrans( "1234",  // Order ID "18.28",    // Total "1.29",   // Tax "5",    // Shipping "San Jose",   // City "California",   // State "USA"    // Country
Revenue per user pageTracker._addItem( "1234",  // Order ID "DD44",  // SKU "T-Shirt",   // Product Name  "Green Medium",   // Category "11.99",   // Price "1"   // Quantity
[object Object],[object Object]
Engagement The more engaged users are, the more  likely they are going  to invite their  friends or continue to pay .
Engagement ,[object Object],[object Object],[object Object]
Engagement <script type=&quot;text/javascript&quot;> var gaJsHost = ((&quot;https:&quot; == document.location.protocol) ? &quot;https://ssl.&quot; : &quot;http://www.&quot;); document.write(unescape(&quot;%3Cscript src='&quot; + gaJsHost + &quot;google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E&quot;)); </script> <script type=&quot;text/javascript&quot;> try { var pageTracker = _gat._getTracker(&quot;UA-xxxxxx-x&quot;); pageTracker._trackPageview(); } catch(err) {} </script>
[object Object],[object Object],[object Object]
Event tracking The best way to find out if users  like  the feature set  in your application is to  track the them .
Event tracking
Event tracking _trackEvent(category, action, optional_label, optional_value) pageTracker._trackEvent('Videos', 'Play', 'Gone With the Wind'); pageTracker._trackEvent('Videos', 'Pause', 'Gone With the Wind'); pageTracker._trackEvent('Videos', 'Stop', 'Gone With the Wind');  pageTracker._trackEvent('Videos', 'Downloaded', 'Gone With the Wind'); pageTracker._trackEvent('Downloads', 'PDF', '/salesForms orderForm1.pdf');
[object Object],[object Object],[object Object],[object Object]
Real conversion rate Free users can  convert into paid  users , so you need to track  where users  originally came from .
[object Object],[object Object],[object Object],[object Object],[object Object]
Test, test, test Don’t base your company’s decisions  off  of someone else's data .  What works for  one company may not work for yours.
Test, test, test
Test, test, test
Test, test, test
Test, test, test ,[object Object],[object Object],[object Object]
Test, test, test
Slides Have questions? Contact me! Neil Patel (562) 292-3834 [email_address] kissmetrics.com

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Neil Patel - What You Need to be Measuring and How to Do It

  • 1. 5 Metrics You Ought to Track Neil Patel KISSmetrics
  • 2.
  • 3. Revenue per user Conversion rates are great to track, but you should also track revenue per user. Even with a lower conversion rate , you can still make more money .
  • 5. Revenue per user Doubling the price caused a 10% decrease in conversions , but an 82% increase in revenue .
  • 6. Revenue per user 1. Sign in to your account. 2. Click Edit next to the profile you'd like to enable. 3. On the Profile Settings page, click edit next to Main Website Profile Information. 4. Change the E-Commerce Website radio button from No to Yes.
  • 7. Revenue per user pageTracker._addTrans( &quot;1234&quot;, // Order ID &quot;18.28&quot;, // Total &quot;1.29&quot;, // Tax &quot;5&quot;, // Shipping &quot;San Jose&quot;, // City &quot;California&quot;, // State &quot;USA&quot; // Country
  • 8. Revenue per user pageTracker._addItem( &quot;1234&quot;, // Order ID &quot;DD44&quot;, // SKU &quot;T-Shirt&quot;, // Product Name &quot;Green Medium&quot;, // Category &quot;11.99&quot;, // Price &quot;1&quot; // Quantity
  • 9.
  • 10. Engagement The more engaged users are, the more likely they are going to invite their friends or continue to pay .
  • 11.
  • 12. Engagement <script type=&quot;text/javascript&quot;> var gaJsHost = ((&quot;https:&quot; == document.location.protocol) ? &quot;https://ssl.&quot; : &quot;http://www.&quot;); document.write(unescape(&quot;%3Cscript src='&quot; + gaJsHost + &quot;google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E&quot;)); </script> <script type=&quot;text/javascript&quot;> try { var pageTracker = _gat._getTracker(&quot;UA-xxxxxx-x&quot;); pageTracker._trackPageview(); } catch(err) {} </script>
  • 13.
  • 14. Event tracking The best way to find out if users like the feature set in your application is to track the them .
  • 16. Event tracking _trackEvent(category, action, optional_label, optional_value) pageTracker._trackEvent('Videos', 'Play', 'Gone With the Wind'); pageTracker._trackEvent('Videos', 'Pause', 'Gone With the Wind'); pageTracker._trackEvent('Videos', 'Stop', 'Gone With the Wind'); pageTracker._trackEvent('Videos', 'Downloaded', 'Gone With the Wind'); pageTracker._trackEvent('Downloads', 'PDF', '/salesForms orderForm1.pdf');
  • 17.
  • 18. Real conversion rate Free users can convert into paid users , so you need to track where users originally came from .
  • 19.
  • 20. Test, test, test Don’t base your company’s decisions off of someone else's data . What works for one company may not work for yours.
  • 24.
  • 26. Slides Have questions? Contact me! Neil Patel (562) 292-3834 [email_address] kissmetrics.com