Vienna Insurance Group needed to improve visibility of their SAP implementation, and CAST was selected to help manage the project. They use the data provided by CAST to make objective decisions based on facts, mitigate risks with early defect detection, eliminate manual code reviews, and reduce maintenance costs—all leading to reduction in the long term costs of the SAP solution.

2. Success Stories: Vienna Insurance Group
Client Profile
Vienna Insurance Group with its many sub-
sidiaries (in the Czech Republic, Slovakia,
Hungary and other countries) is the leading
Austrian insurance group active in Central
and Eastern Europe. Some 23,000 employ-
ees work for the group in 23 countries and 45
companies. BIAC - Business Insurance Appli-
cation Consulting GmbH is the IT subsidiary
of the Vienna Insurance Group (VIG) and a
certified SAP Customer Competence Center.
Business Situation
The BIAC is working on one of the world’s
largest SAP implementations in insurance
industry, for Vienna Insurance Group. The
goal is to change overall processes to SAP,
replacing the existing island solutions and
individually developed systems in order to
save costs. This change was to include the
implementation of a standardized insurance
management system for contract adminis-
tration, claims, commissioning and services
as well as invoicing. However, one of the
biggest challenges is managing a large and
diverse SAP implementation team. Multiple
teams situated in different locations and with
varying levels of experience and expertise are
working on the project. To top it off, they are
implementing the latest SAP release.
Solution
BIAC management team chose CAST Appli-
cation Intelligence Platform (AIP) to manage
the risks of implementation, to deliver a su-
perior solution to the business and to reduce
the long term costs of the SAP solution.
Benefits
BIAC has used CAST AIP solution not only to
manage their implementation risks but also
to deliver superior products to the business.
The following are some specific benefits that
BIAC is able to achieve with CAST AIP.
Mitigate Risks
• Identified defects and issues early in the
cycle, helping improve timely production
roll-out
• Improved production stability by identify-
ing technical defects, that are hard to catch
with functional testing only, right in the
development stage
Reduce Costs
• Eliminated expensive and time consuming
manual code reviews that required the time
of the most valuable resources
• Reduced long term maintenance costs by
ensuring a higher quality code that is easy
to understand and change
Improve Productivity
• Automated documentation from source
code ensures easier knowledge transfer
between teams
• Improved developer productivity by
ensuring all the teams are using defined
standards
“CAST improved visibility
into our SAP implementa-
tion and allowed us to steer
our development efforts,
by helping us make objective
decisions based on facts.”
Klaus Lutterschmidt, Chief Architect BIAC
Vienna Insurance Group uses CAST Application Intelligence Platform (AIP) to manage
risks in one of the world’s largest SAP implementations for the insurance industry
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