1. Prepare for work in the
community Sector

2. Careers in the CSI Recap Week 5 13/8/2013
• The CSI is a dynamic, flexible workplace where
individuals can give back to their local communities
while achieving their personal career goals.
• Employment prospects in the CSI are above average.
• Demographic changes predict increasing demand for CS.
• It’s expected maternal health, childcare & aged care
services will continue to rise.
• Fastest growing occupations: personal care & nursing
assistants, nurse managers, childcare workers, welfare
& community workers.

3. Industrial Relations
• ‘Industrial relations’ refers to laws
dealing with the arrangements that
are made between workers and
employers.
• These laws are developed by Federal
& State Governments
• Other key players:

4. • The laws cover different aspects of
work including:
• Setting conditions about workers rights, such
as pay rates, leave entitlements and dismissal
rules.
• Guidelines and rules in relation to Workplace
Health and Safety (WH&S) issues.
• Handling workplace disputes or infringements
of the Industrial Relations Law

5. The Fair Work System
• Fair work system started on the 1st July 2009.
• It’s Australia’s new national (Federal)
workplace relations system.
• The Fair Work Act 2009 covers a majority of
workplaces in Australia

6. Key elements of the fair work
system
• A legislated safety net of 10 National
Employment Standards that apply to all
employees within the federal system
– Includes: maximum weekly hours, requests for
flexible working arrangements, parental leave and
related entitlements, annual leave,
personal/carer's leave and compassionate leave,
community service leave, long service leave,
public holidays, notice of termination and
redundancy pay.

7. Unfair dismissal
• Students to refer to Fair Work Sheet (Small
Business Fair Dismissal Code)
• In what instances is immediate dismissal
permissible? ACTIVITY 3
• In a process that may lead to dismissal, what
must an employer ensure happens?
• In discussions where dismissal is possible, who
should an employee take to the meeting?

8. Unions
• Unions can help employees in many ways:
– Training about industrials issues
– Preserving & improving wages & conditions
– Better health & safety at work
– Job security
– Workers compensation help
– Protection from discrimination
– Lobbying governments on workers’ behalf

9. Week 6 20/8/2013
Key Philosophies in the CSI
What do these terms mean? Discussion.
• Empowerment
• Social justice
• Inclusion
• Case management
• Early intervention/early identification
• Holisitic and client centred approach
• Non-discrimination

10. Key Philosophies in the CSI
• Key philosophies that underline the
Community Service Industry include the
following
• Empowerment: Working with someone in
a way that upholds their rights, respects the
choices they make and helps them achieve
independence and a reasonable quality of life

11. • Social Justice: creating a society that
is fair and equitable. This ensures
that all services are accessible and
that everyone is treated equally and
fairly and is able to participate in
decision making

12. • Inclusion: upholding everyone’s right
to participate in their community
and all that it has to offer

13. • Case management: an approach to
service delivery which emphasises
working with people in a way that
respects them as individuals and
ensures that their particular needs
are met.

14. • Early Intervention or early
identification: ensuring that
problems and issues are picked up
early so that further risk of harm is
prevented or that the consequences
of the problem/issue are minimised

15. • Holistic and client centred
approach: looking at the whole
person and their environment and
working with them as individuals and
on what they want
• Non-discrimination: treating people
fairly no matter who they are

16. ACTIVITY 1
Working individually, students are
to remember when they had a real
life situation happen to them
(generally or in the workplace)
where AT LEAST ONE of the
philosophies listed on slide 9 was
relevant to them.
Discuss.

17. Essential Values in the CSI
What do these terms mean? Discussion.
• Respect
• Acceptance
• Non-judgemental attitudes
• Confidentiality
• Self-determination
• Individualisation

18. Essential values in CSI
Values that underpin practice in the
community service industry include:
• Respect for the individual and their situation
• Acceptance of people regardless of behaviour
or situation
• Non-judgemental attitudes – not judging
them in relation to who they are or what they
have done

19. Essential values in CSI
Values (cont):
• Confidentiality – keeping what the individual
tells you private (where appropriate, not
telling anyone else).

20. Essential values in CSI
• Self-determination – encouraging people to
make their own decisions (not telling them
what to do)
• Individualisation – focusing on what the
individual wants & their situation, not just
what is easy for you
Values (cont):

21. ACTIVITY 2
Working individually, go back to the
situation you unpacked and explored in
Activity 1.
Ask your self the following questions -
What values were involved?
How were these included in the situation
– was it another person/was it myself
that the values related to?
Discuss as a class.

22. ACTIVITY 3
Working in pairs, use ONE of the
examples provided on the handout –
Case Scenarios/Role Play to model the
philosophies and values we have
discussed in this session.