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Using Facebook for Personal
Selling & Relationship Building
O X I E M | 1 S . L I M E S T O N E S T. | S P R I N G F I E L D , O H 4 5 5 0 2 | T: 8 6 6 . 4 3 2 . 8 2 3 5 | W : O X I E M . C O M
Sites
 Engaging Branding | Top Technology | Easy Manageability

 > Sites that perform & convert visitors to customers




Search
 Holistic Web Marketing | Organic + Paid + QOV Metrics

 > Continually-managed, for traffic and conversion




Social
  Connect | Convey | Converse With Audiences

  > Active dialog that creates a bond and advocacy
Silpada: Why Should I Care?
• Use Facebook to:
    • Connect with past customers
    • Connect with potential customers
    • Build relationships with other representatives
    • Build team unity and goals
    • Share your love of the product
    • Promote new jewelry
    • Tell your story about why you are with Silpada
    • Share photos of Silpada events
    • Reconnect with people you met briefly
    • Motivate others to success!
Facebook for Business
A Quest for Online Domination
Facebook for Business
Facebook for Business



  Over 325 million
    active users
      globally
Facebook for Business



  Over half of those
       log-on
    EVERYDAY
Facebook for Business



   5 billion minutes
   are spent on the
     site everyday
Facebook for Business



  10 million users
 become “fans’ each
        day
Facebook for Business



 Approx. 316,000
 women within 50
 miles of Columbus,
        Ohio
Facebook Demographics
Facebook Demographics
Profiles vs. Groups vs. Pages




      Profiles                    Groups                         Pages

• For people                • Groups, Clubs & Causes     • Brands & Organizations
• The ultimate connecter:   • Good for:                  • Members become fans
     • Friends                    • Organizing           • Options & applications
     • Family                       conversations        • More public
     • Coworkers                 • Discussions about a   • Multiple Administrators
     • Colleagues                   specific topic       • Future brand hub?
• Vast privacy settings     • Very private
Facebook for Business
But why? I thought this was “for business”
• The ultimate connector, a personal side of networking


• Reserve connections for people you know fairly well, not your
 entire Rolodex

• This will help you understand the basics prior to managing a
 brand page

• Depending on your role, this might be better than a brand
 “Page.” i.e. Customer service, sales
Your Personal Profile
When you log-in
Privacy Settings
Privacy Settings
Connect with others
Creating Lists
Adding friends from other profiles
Adding Applications
You can invite friends to events
You can invite friends to events
Visitors can become fans
Fans can write on your wall
Rules of using a “Profile” for business
• Connect, Connect, Connect!


• Create lists and utilize privacy settings to help separate
 personal vs. professional

• Use applications to display your blog, LinkedIn Profile, Twitter
 updates, etc.

• Find your balance of Personal & Professional. Treat this like
 you would your desk at work

• Be interesting through status updates. Remember, this is not a
 sales space!

• Secure a vanity URL at facebook.com/username
Invite fans to events
Be interesting & creative
Rules for a Facebook Marketing Strategy
• Share interesting content: Video, Photos, Coupons, Contests, Promotions


• Respond to any posts to your wall or other friend activity


• Don’t spam your fans!


• Promote your Facebook page in your personal profile, website, Twitter feed,
 email, newsletter, etc.
Silpada-Specific Techniques
1. Find a reason to take photos.
2. Make your hostess your partner.
3. Share excitement, news and tips.
4. Connect with entrepreneurial women.
5. Make photo albums of parties.
6. “Tag” women in photos (preferably wearing that piece they loved!)
7. Connect with your hostess before, her friends afterwards.
8. Friend her friends – with a respectful, polite message.
9. Use the 2/3 rule – 2 of every 3 posts should not be marketing-specific.
10. Use Facebook to host events!
Suggested Facebook Strategies
Basic Ideas:
1. Friend your personal network
2. Create lists
3. Friend your professional network
4. Post lots of photos
5. Recruit new women
Suggested Facebook Strategies
New Ideas:
1. Virtual party and/or photo shoots
2. Online or In-person games or contests
3. Create a fan team
4. Host a discussion
5. Recruit new women
Current Social Media Activity
Current Social Media Activity
Questions?
             Crystal Olig| colig@oxiem.com| 614.448.1812

                       Twitter.com/sparklegem

                      linkedin.com/in/crystalaolig

                      Facebook.com/crystal.olig

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Using Facebook to Build Personal Relationships and Sell Silpada Jewelry

  • 1. Using Facebook for Personal Selling & Relationship Building
  • 2. O X I E M | 1 S . L I M E S T O N E S T. | S P R I N G F I E L D , O H 4 5 5 0 2 | T: 8 6 6 . 4 3 2 . 8 2 3 5 | W : O X I E M . C O M
  • 3. Sites Engaging Branding | Top Technology | Easy Manageability > Sites that perform & convert visitors to customers Search Holistic Web Marketing | Organic + Paid + QOV Metrics > Continually-managed, for traffic and conversion Social Connect | Convey | Converse With Audiences > Active dialog that creates a bond and advocacy
  • 4. Silpada: Why Should I Care? • Use Facebook to: • Connect with past customers • Connect with potential customers • Build relationships with other representatives • Build team unity and goals • Share your love of the product • Promote new jewelry • Tell your story about why you are with Silpada • Share photos of Silpada events • Reconnect with people you met briefly • Motivate others to success!
  • 6. A Quest for Online Domination
  • 8. Facebook for Business Over 325 million active users globally
  • 9. Facebook for Business Over half of those log-on EVERYDAY
  • 10. Facebook for Business 5 billion minutes are spent on the site everyday
  • 11. Facebook for Business 10 million users become “fans’ each day
  • 12. Facebook for Business Approx. 316,000 women within 50 miles of Columbus, Ohio
  • 13.
  • 16. Profiles vs. Groups vs. Pages Profiles Groups Pages • For people • Groups, Clubs & Causes • Brands & Organizations • The ultimate connecter: • Good for: • Members become fans • Friends • Organizing • Options & applications • Family conversations • More public • Coworkers • Discussions about a • Multiple Administrators • Colleagues specific topic • Future brand hub? • Vast privacy settings • Very private
  • 18. But why? I thought this was “for business” • The ultimate connector, a personal side of networking • Reserve connections for people you know fairly well, not your entire Rolodex • This will help you understand the basics prior to managing a brand page • Depending on your role, this might be better than a brand “Page.” i.e. Customer service, sales
  • 25. Adding friends from other profiles
  • 27. You can invite friends to events
  • 28. You can invite friends to events
  • 30. Fans can write on your wall
  • 31. Rules of using a “Profile” for business • Connect, Connect, Connect! • Create lists and utilize privacy settings to help separate personal vs. professional • Use applications to display your blog, LinkedIn Profile, Twitter updates, etc. • Find your balance of Personal & Professional. Treat this like you would your desk at work • Be interesting through status updates. Remember, this is not a sales space! • Secure a vanity URL at facebook.com/username
  • 32. Invite fans to events
  • 33. Be interesting & creative
  • 34. Rules for a Facebook Marketing Strategy • Share interesting content: Video, Photos, Coupons, Contests, Promotions • Respond to any posts to your wall or other friend activity • Don’t spam your fans! • Promote your Facebook page in your personal profile, website, Twitter feed, email, newsletter, etc.
  • 35. Silpada-Specific Techniques 1. Find a reason to take photos. 2. Make your hostess your partner. 3. Share excitement, news and tips. 4. Connect with entrepreneurial women. 5. Make photo albums of parties. 6. “Tag” women in photos (preferably wearing that piece they loved!) 7. Connect with your hostess before, her friends afterwards. 8. Friend her friends – with a respectful, polite message. 9. Use the 2/3 rule – 2 of every 3 posts should not be marketing-specific. 10. Use Facebook to host events!
  • 36. Suggested Facebook Strategies Basic Ideas: 1. Friend your personal network 2. Create lists 3. Friend your professional network 4. Post lots of photos 5. Recruit new women
  • 37. Suggested Facebook Strategies New Ideas: 1. Virtual party and/or photo shoots 2. Online or In-person games or contests 3. Create a fan team 4. Host a discussion 5. Recruit new women
  • 40. Questions? Crystal Olig| colig@oxiem.com| 614.448.1812 Twitter.com/sparklegem linkedin.com/in/crystalaolig Facebook.com/crystal.olig