Aligni

1. Aligning HR Technology with the Business Strategy is Critical to Performance
The majority of full suite implementations deployed have failed.
1. the technology (from architecture to functionality to service) needs to be about and for the
workforce and not for the HR department; and
2. the Deployment and Usability of the technology is more important that the features and
functionality.
This is where the vendors have failed the market. HR technology has focused too much on transactional initiatives,
compliance and risk management, and administrative automation which greatly limits the ROI value-proposition to
one of labor arbitrage.
“Talent Management is a business process not a technology. Talent management is not human resources, it is a
business process. If you separate HR and the business, into silos or data warehouses it’s HARD to bring them back
together.” Jason Averbrook debating with Gartner’s Jim Holincheck.
Deployment and Usability are as important as features and functionality.
The “consumer” is no longer HR. The consumer is the workforce. With advances in portal capabilities, single sign-on,
SaaS, and the fact that the average enterprise has multiple systems future software and tools are more likely to be
deployed into existing platforms via “Apps” versus enterprises implementing entire new systems.
For small and mid-sized businesses, choosing systems and apps based
on usability is key to realizing value. End-user businesses need to
start with Competencies and Capabilities and develop those before
implementing technology or optimizing back-office processes like
traditional HR. Said differently, if you have $1 to invest in HR
technology it’s best to invest it in developing and improving capabilities
and competencies for the majority of businesses.
To ensure value is realized from the deployment of HR technologies
over-communication and training was greatly preached by all the
presenters. Many commented that training is the best way to ensure
adoption and that an added benefit is that training is the best employee
retention tool as employee engagement drives all other activities and
metrics.
The Impact of Talent Management The Impact of Performance Management
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