Presented by FedEx April 2010

1. Specialty Solutions for Industry

17. FedEx Specialty Solutions Quick Reference Guide February 2010 Health Care Overview Please contact your FedEx account executive for more information Specialty Solution C-Safe RKN Container FedEx Custom Critical Temp-Assure ® Services Health Care Shared Network Critical Inventory Logistics Fulfillment Temperature/Time Heat and cool with internal temperature between 4°C and 25°C/ for up to 100 hours Temperature maintained within specific ranges: -2-8°C, deep cold or room temperature; 24 hour, 7 days a week delivery service (including nights, weekends and holidays); re-icing available 2-8°C temperature band with day-definite delivery to most destinations in 1-2 days Climate controlled environment; delivery from 2 days to 2 hours with 1-hour service in some areas Air conditioned storage, 2-8°C cooler storage, and freezer storage; 24 hours, 7 days a week, 365 days a year order fulfillment service Availability In the U.S. and internationally; available for FedEx Express International Priority ® service and FedEx Custom Critical Temp Assure ® services U.S. (including Alaska and Hawaii), CA, and more than 220 countries and territories U.S. (including Alaska, Hawaii and Puerto Rico) U.S. (including Alaska, Hawaii and Puerto Rico) U.S. (including Alaska, Hawaii and Puerto Rico) Additional Information Priority Alert available/U.S. Domestic Hard-copy temperature data receipts available for audit (for FDA regulated customers) LTL and package shipments; central dispatch operations available 24 hours, 7 days a week, 365 days a year Central and forward stocking locations that are FedEx operated and accessible twenty-four hours, seven days a week Pick, pack and ship with superior reliability and customer service