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Internet Librarian Oct. 2010 Managing your library's online presence - virtual customer support

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Colleen Brazil
Colleen Brazil
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Managing Your Library’s Online Presence Virtual Customer Support Colleen Brazil, Content Access Manager Sno-Isle Libraries, Marysville, WA, www.sno-isle.org
Sno-Isle Libraries
Download from the library in 22 (easy?) steps Courtesy of Brad Colbow See full comic at bit.ly/d5r2Dg
+ = Chaos Email Ask A LibrarianWeb Comments ? ? ? ? ? ? ? ?? ? ? ? ?
Customer Details
Computer Details
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w www.teamviewer.com www.citrix.com www.logmein.com Remote Help Tools
Thank you! Colleen Brazil, Content Access Manager, cbrazil@sno-isle.org Sno-Isle Libraries, www.sno-isle.org Presentation Slides on Slideshare slidesha.re/cnOaIH

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Internet Librarian Oct. 2010 Managing your library's online presence - virtual customer support