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Practical Marketing for Small Businesses :  Improving Your Digital Visibility Christine B. Whittemore
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Christine B. Whittemore Chief Simplifier, Simple Marketing Now, LLC  Social media & content marketing strategist Passionate about the  retail experience & marketing to women ,  social media & content marketing , and  helping companies make their marketing work harder !
The Plan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Old Ways Aren’t Working
We live in a Digital World ,[object Object],[object Object],**BIA/Kelsey research Simple Marketing Now LLC  – http://SimpleMarketingNow.com March 2011
Customers Go Online ,[object Object],[object Object],[object Object],[object Object]
Especially Women Consumers! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source : * CRM Buyer
Buying Doesn’t Happen In a Void ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Image http://contentmarketingtoday.com/2010/08/12/content-marketing-converts-even-the-toughest-business-buyers/
Establishing Trust: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Digital Visibility is Critical! ,[object Object],[object Object],[object Object]
Being Found Means…  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
(Are You Keeping an Eye on Mobile?)
What about You? Can you be found? 15
Where is Your Business? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Search Is Becoming Increasingly Social ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Show of Hands: Which Digital Tools Do You Use? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Which Digital Tools Do You Use? Results based on survey conducted in Jan 2011
Have You Googled Yourself? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Examine the First 3 Pages How many results relate to you?
“ CB Whittemore ”’s Google Juice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Digital Visibility ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Develop a Digital Presence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Improve Your Digital Visibility ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Focus on Adding Value ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Show of Hands: How Are You Listening? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How Are You Listening?
Start Listening to Customers! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Integrate It All ,[object Object],[object Object],[object Object]
Digital Visibility Basics 31
No Website?
My QR Code Google Places
Website:  Digital Brick & Mortar ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Digital Outposts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is Social Media? Simple Marketing Now LLC  – http://SimpleMarketingNow.com Copyright © 2010 John Jantsch/Duct Tape Marketing
Digital  Social  Tools and Platforms Easy to use Mostly free Enable sharing Means to an end Facilitate conversation, build trust with  people Using… Simple Marketing Now LLC  – http://SimpleMarketingNow.com March 2011
Social Tools For Conversation
Social is about ,[object Object]
Listen First Simple Marketing Now LLC  – http://SimpleMarketingNow.com March 2011
Social Media Matters:
 
LinkedIn: Professional Social ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
LinkedIn: Professional Groups Answers Updates Your profile Company page Connect in time, Geographically, Exponentially …
Facebook: Casual Social ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Facebook: Casual/Social Regular updates Interaction Minimal selling: Focus on relationship  building Facebook Fan boxes, Like buttons…
Twitter: Affinity Social ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Twitter: Professional, Affinity-Based About building relationships,  discovery, sharing links related to my areas of Interest: #RetailEXP #PracticalMktr
Blog: Printing Press/Cafe ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Blogs: Thought Leadership Regular  Updates [2x/wk]:  content related to my expertise
Blog Content is Timeless ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Foursquare: Geolocation! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Create Your Own QR Code ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source:  CBW MarketingProfs
How To Do This When You’re BUSY? 55
First Questions… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What Is Your Business Known For? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Are You Looking To Build ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social Outposts Are Easy to Set Up, But… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Determine ,[object Object],[object Object],[object Object],[object Object],[object Object]
Create a Content Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Content Ideas ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Each Social Tool Differs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Think “ Repurpose Content ” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Make Multiple Use of Content ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],From  Customers’   Perspective!
Create a Simple Strategy Document Source: Ron Ploof,  Strategy Made Simple In-store eNewsletter LinkedIn Twitter Facebook Fan Page Blog Web site Content Audience Objective Channel
Then a Content Calendar ,[object Object],[object Object],1x wk Link to business article LI Answers Blog app 3x wk Before & after pix In-store events pix Happenings in community Refer to blogpost Daily series of 3 tweets Design article links Answers to common Q Community happening Link to blogpost 2x wk   Answer customer questions  How to care for your product How others in the design community use your product Monthly Designer wine & cheese Monthly + recap past events + promote coming events + summary Blogposts quarterly Design Color  New products Care FAQs Your community Topics LI FB Twitter Blog In-Store N/L Sale
Watchout! ,[object Object],[object Object],[object Object],[object Object]
Time Management: Critical! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Planning Ahead: Critical! ,[object Object],[object Object],[object Object],[object Object]
Prioritize! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
It Takes Time … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Rules for Social Networking ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Measuring Success ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of  Digital Visibility Building 75
Avente Tile
 
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Food For Thought ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Will You Assess This Seminar?   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
To Learn More… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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