Let’s get ready to rumble! Managing groups and cultures when you are not in charge (WOC 2014)
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Let’s get ready to rumble! Managing groups and cultures when you are not in charge Learning Outcome: Increase communication and team building skills Are you a team player? Do you have the skills to thrive and contribute value in groups? In order to be effective, it is helpful to understand the complexity of group dynamics and people. This seminar will support you in understanding group dynamics, dealing with difficult people, and maintaining your professionalism in a variety of group challenges. Further, we will discuss the role of culture, values, and perceptions in-group interactions. This high level seminar will transform any new professional into a savvy communicator and thoughtful collaborator. At the end of this seminar, participants will be able to: a) Explore common group dynamics and goals b) Examine common challenges and struggles c) Discuss self-management and emotional intelligence d) Explore the role of culture, values, and perceptions in group situations
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Let’s get ready to rumble! Managing groups and cultures when you are not in charge (WOC 2014)
- 1. Managing groups and cultures when you are NOT in charge Rajani Sinha Manager, Plant Supply Chain Systems Fiat Chrysler Automobiles 1
- 2. Panelist Lonney F. Gregory Principal Consultant, Linkage Inc Denise Jackson ICT Manager, Mopar, Fiat Chrysler Automobiles Pam Hutchins-Pugh Platform Manager, Transmission, Fiat Chrysler Automobiles 2
- 3. Rajani Sinha • 21 years in Information 3 Technology Industry • Manages Supply Chain Systems for Chrysler LLC Plants • Mother of two • 2013 WOC Pioneer Award Winner
- 4. Learning Objective Increase communication and team building skills Are you a team player? Do you have the skills to thrive and contribute value in groups? In order to be effective, it is helpful to understand the complexity of group dynamics and people. This seminar will support you in understanding group dynamics, dealing with difficult people, and maintaining your professionalism in a variety of group challenges. Further, we will discuss the role of culture, values, and perceptions in-group interactions. This high level seminar will transform any new professional into a savvy communicator and thoughtful collaborator. At the end of this seminar, participants will be able to: a) Explore common group dynamics and goals b) Examine common challenges and struggles c) Discuss self-management and emotional intelligence d) Explore the role of culture, values, and perceptions in group situations 4
- 5. What is Leadership ? GLOBAL Leadership Engineering Planning • 21 years in IT Industry • Manages Supply Chain Systems • Mother of two • First generation Immigrant Leadership is "organizing a group of people to achieve a common goal". The leader may or may not have any in the Workplace 5 formal authority.
- 6. Scenarios of leadership without authority in today’s corporate environment GLOBAL Leadership Engineering Planning in the Workplace 6 • Collaborative cross-functional teams • Suppliers • Vendors • Outsourced partners • Leading upwards • Leading business partners • Change management
- 7. GLOBAL Leadership Engineering Planning 1. Master the Group Process 2. Raise Emotional in the Workplace Intelligence 3. Understand and Manage Culture Differences 7
- 8. GLOBAL Leadership Engineering Planning in the Workplace 8 Collaborative cross-functional teams Suppliers Vendors Outsourced partners Leading upwards • Set Leading Goals business partners • Build Change commitment management and engagement, not obedience and compliance 1
- 9. GLOBAL Leadership Engineering Planning in the Workplace 9 Collaborative cross-functional teams Suppliers Vendors Outsourced partners Leading upwards • Build Trust and Respect Leading business partners • Ensure active Change involvement management and commitment • Build up a store of “goodwill” 1
- 10. GLOBAL Leadership Engineering Planning in the Workplace • Make people “Want” to do the right thing • Explain priorities using natural consequence • Give them benefit of doubt 10 Collaborative cross-functional teams Suppliers Vendors Outsourced partners Leading upwards Leading business partners Change management 1
- 11. GLOBAL Leadership Engineering Planning in the Workplace 11 Collaborative cross-functional teams Suppliers Vendors Outsourced partners Leading upwards Leading business partners Change management • Engage and Empower • Seek best fit 1
- 12. GLOBAL Leadership Engineering Planning in the Workplace 12 Collaborative cross-functional teams Suppliers Vendors Outsourced partners Leading upwards Leading business partners Change management • Be Flexible - Adapt to changing environment • Heavy handed approach causes resentment 1
- 13. Raise Emotional Intelligence GLOBAL Leadership Engineering Planning • Self-awareness – Recognize in the your Workplace emotions; how they affect thoughts and behavior • Self-management – Control impulsive feelings and behaviors • Social awareness – Understand emotions, needs, concerns of other people • Relationship management –inspire , influence others and manage conflict 13 Collaborative cross-functional teams Suppliers Vendors Outsourced partners Leading upwards Leading business partners Change management 2
- 14. Manage Cultural Difference Hofstede’s 5 Cultural Dimensions 1. Power/Distance (PD) GLOBAL Leadership degree of inequality that exists – and is accepted – among people with and without power. Engineering Planning 2. Individualism (IDV) in the Workplace - the strength of the ties people have to others within the community. 3. Masculinity (MAS) - how much a society sticks with, and values, traditional male and female roles 14 Collaborative cross-functional teams Suppliers Vendors Outsourced partners Leading upwards Leading business partners Change management 3
- 15. Hofstede’s 5 Cultural Dimensions - CONTD GLOBAL Leadership Engineering Planning in the Workplace 15 Collaborative cross-functional teams Suppliers Vendors Outsourced partners Leading upwards 4. Uncertainty/Avoidance Index (UAI) Leading business partners Change management Degree of anxiety that society members feel when in uncertain or unknown situations. 5. Long Term Orientation (LTO) How much society values long traditions and values. 3
- 16. Key Takeaways • Lead by example • Build bridges • Seek the win/win • Build commitment GLOBAL and Leadership engagement Engineering Planning • Communicate, communicate, communicate in the Workplace • Sell you, not your title • Develop Emotional Intelligence • Be aware of Cultural Differences 16 Collaborative cross-functional teams Suppliers Vendors Outsourced partners Leading upwards Leading business partners Change management
- 17. “Leadership isn’t about a position, it’s about behavior. Doing something willingly because you respect and trust someone is different from doing something because they have the authority to give you an order.” - Jim Kouzes, Ph.D., Toastmasters Golden Gavel recipient 2006 GLOBAL Leadership Engineering Planning in the Workplace 17 Collaborative cross-functional teams Suppliers Vendors Outsourced partners Leading upwards Leading business partners Change management • Key Takeaways • . “Leadership is the art of getting someone else to do something you want done because he wants to do it.” ~ Dwight D. Eisenhower