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What HR needs to know! How to Apply Marketing Principles to Your Recruiting Processes
Introduction
Today’s Goal
Research Says…
Biggest HR Challenges
Biggest HR Challenges
Strategy vs. Tactics Strategy without tactics is the slowest route to victory.  Tactics without strategy is the noise before defeat 	– Sun Tzu
1 DEFINING YOUR TARGET
Potential New Hire Your Open Position What type of person is so suited for your position that the competition is practically irrelevant Defining your target…
You are a new marketing manager for a soap company… How would you market the product? Where? Who? You are now a marketing manager…
z Start Building a “Persona” of your Target Level of Education Job Performance Goals Salary Range Abilities Interests Knowledge Diversity Hobbies Motivators ,[object Object]
Pay
Advancement
Professional Development
Level of passion around a causeSkill Level Field Values Geographic Location
Start Building a “Persona” of your Target
simple complex Resources that can help
2 BRAND AWARENESS
Where
Does a Brand = a logo? Does Branding = Advertising
“A Brand is a person’s Gut  Feeling about a Product,  Service, or Organization.”       – Marty Neumeier http://www.slideshare.net/coolstuff/the-brand-gap
A Brand is not only who you are. But who  you aren’t…
So… your Brand is the sum of EVERYTHING about your organization
Where… and how will you  present your company in  a manner that will resonate  with your target?
How will they find out about your opportunity?
Ideas: Website Video Blog Twitter Facebook LinkedIn Social Communities Your Communities Employee Referrals Career Builder / Monster Universities Newspapers Salary Range Job Boards Skill set / level Job Boards Geographic area Job Boards Job fairs Trade Journals Billboards Your existing corporate communications – email, dm, etc. Contextual PPC advertising Employee Blogs Radio Television How will they find out about your opportunity?
But… Brand Awareness  isn’t enough.
4 CONVERSION POINTS
Where How
Can you predict conversion performance? Can you predict the marketing effectiveness of each  one of these Harvard Business Review Ads?  Vs
Do You Know Your Conversion Process? Career Builders LinkedIn Sales Community Job Description / Landing Page	 Employee Referral 15% 1% 8% Resume Submission Interview Offer 0.85% Acceptance
Why conversion is so critical… Webinar: Making the Most of Our Irrationality - Dan Ariely
“This conversion heuristic is Marketing Experiments’ empirically derived framework that brings structure and clarity to analysis of the conversion process.” Conversion Heuristic  C = 4m + 3v + 2(i-f) - 2a  © Marketing Experiments Methodology | MarketingExperiments." Discover Which Marketing Programs Really Work. Web. 22 Mar. 2011.  <http://www.marketingexperiments.com/methodology-marketingexperiments.html>.
Conversion Heuristic Explained  C = 4m + 3v + 2(i-f) - 2a  © Marketing Experiments C = Probability of conversion M = Motivation of User V = Clarity of the value proposition  I = Incentive F = Friction elements of process A = Anxiety about entering information Methodology | MarketingExperiments." Discover Which Marketing Programs Really Work. Web. 22 Mar. 2011.  <http://www.marketingexperiments.com/methodology-marketingexperiments.html>.
The Power of the formula M = Motivation of User V = Clarity of the value proposition  I = Incentive F = Friction elements of the process A = Anxiety about entering information *Force of your Value proposition = Appeal + Exclusivity + Credibility Methodology | MarketingExperiments." Discover Which Marketing Programs Really Work. Web. 22 Mar. 2011.  <http://www.marketingexperiments.com/methodology-marketingexperiments.html>.
First Impression of brand? Harvard Business Review Circulation: 239,345 Cost: $ 40,043 What does accenture do? What action can you take Phone number? 	Website? 	anything? Why should you take that action?
Example 1 Inside Sales job description ------------, a long-time client of ----------, has tasked us with the expansion of a world-class INSIDE SALES TEAM to represent the -------- to both new and long-standing businesses. This will involve developing rapport and building trust with prospects (C-level executives and business owners), while gradually developing a relationship as you transition them into regular customers.We are seeking experienced business-to-business inside sales representative looking to be part of ---------- quickly expanding Sales Team.The ideal candidate must have at least three to five years of phone-base selling experience or collection experience and a steady job history.Job ResponsibilitiesAs an Inside Sales Representative, you will work out of ------- call center. Specific responsibilities include:* Meeting or exceeding sales goals,* Developing credibility and building relationships with clients,* Maintaining up-to-date knowledge of product features and benefits,* Guiding customers through the sales process from application to activation,* Providing customers with follow-up communication,* Ability to close.
Inside Sales Job Description In this early career role, you will have the opportunity to gain access to an amazing long term career opportunity. This role is focused on generating leads for our Public Sector Account Executive team, all while learning the business and proving yourself ready for the next step in your career in sales. At -----, we have a career path within our sales organization that is unlike other companies in our space. You will have the opportunity to learn and grow quickly, not taking years to get to the next level. Prove yourself and your hard work will result in promotions and higher income potential.  Before you apply, please ask yourself these questions: 1) Am I ready to kick start my sales career in an early career role and prove myself ready for the next step? 2) Am I a self starter who can articulate a value proposition to C level Public Sector prospects comfortably and confidently? 3) Am I passionate about prospecting and have a positive attitude about outbound marketing? 4) Am I willing to learn a new business and leverage my existing sales skills in the tech sector? Example 2
5 NURTURING
Strategic Framework.
f You must have processes in place to nurture your potential hires and build Loyalty

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What HR Needs to Know About Marketing Recruiting

  • 1. What HR needs to know! How to Apply Marketing Principles to Your Recruiting Processes
  • 7. Strategy vs. Tactics Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat – Sun Tzu
  • 9.
  • 10. Potential New Hire Your Open Position What type of person is so suited for your position that the competition is practically irrelevant Defining your target…
  • 11. You are a new marketing manager for a soap company… How would you market the product? Where? Who? You are now a marketing manager…
  • 12.
  • 13. Pay
  • 16. Level of passion around a causeSkill Level Field Values Geographic Location
  • 17. Start Building a “Persona” of your Target
  • 18. simple complex Resources that can help
  • 20. Where
  • 21. Does a Brand = a logo? Does Branding = Advertising
  • 22. “A Brand is a person’s Gut Feeling about a Product, Service, or Organization.” – Marty Neumeier http://www.slideshare.net/coolstuff/the-brand-gap
  • 23. A Brand is not only who you are. But who you aren’t…
  • 24. So… your Brand is the sum of EVERYTHING about your organization
  • 25. Where… and how will you present your company in a manner that will resonate with your target?
  • 26. How will they find out about your opportunity?
  • 27. Ideas: Website Video Blog Twitter Facebook LinkedIn Social Communities Your Communities Employee Referrals Career Builder / Monster Universities Newspapers Salary Range Job Boards Skill set / level Job Boards Geographic area Job Boards Job fairs Trade Journals Billboards Your existing corporate communications – email, dm, etc. Contextual PPC advertising Employee Blogs Radio Television How will they find out about your opportunity?
  • 28. But… Brand Awareness isn’t enough.
  • 31. Can you predict conversion performance? Can you predict the marketing effectiveness of each one of these Harvard Business Review Ads? Vs
  • 32. Do You Know Your Conversion Process? Career Builders LinkedIn Sales Community Job Description / Landing Page Employee Referral 15% 1% 8% Resume Submission Interview Offer 0.85% Acceptance
  • 33. Why conversion is so critical… Webinar: Making the Most of Our Irrationality - Dan Ariely
  • 34. “This conversion heuristic is Marketing Experiments’ empirically derived framework that brings structure and clarity to analysis of the conversion process.” Conversion Heuristic C = 4m + 3v + 2(i-f) - 2a © Marketing Experiments Methodology | MarketingExperiments." Discover Which Marketing Programs Really Work. Web. 22 Mar. 2011. <http://www.marketingexperiments.com/methodology-marketingexperiments.html>.
  • 35. Conversion Heuristic Explained C = 4m + 3v + 2(i-f) - 2a © Marketing Experiments C = Probability of conversion M = Motivation of User V = Clarity of the value proposition I = Incentive F = Friction elements of process A = Anxiety about entering information Methodology | MarketingExperiments." Discover Which Marketing Programs Really Work. Web. 22 Mar. 2011. <http://www.marketingexperiments.com/methodology-marketingexperiments.html>.
  • 36. The Power of the formula M = Motivation of User V = Clarity of the value proposition I = Incentive F = Friction elements of the process A = Anxiety about entering information *Force of your Value proposition = Appeal + Exclusivity + Credibility Methodology | MarketingExperiments." Discover Which Marketing Programs Really Work. Web. 22 Mar. 2011. <http://www.marketingexperiments.com/methodology-marketingexperiments.html>.
  • 37. First Impression of brand? Harvard Business Review Circulation: 239,345 Cost: $ 40,043 What does accenture do? What action can you take Phone number? Website? anything? Why should you take that action?
  • 38.
  • 39. Example 1 Inside Sales job description ------------, a long-time client of ----------, has tasked us with the expansion of a world-class INSIDE SALES TEAM to represent the -------- to both new and long-standing businesses. This will involve developing rapport and building trust with prospects (C-level executives and business owners), while gradually developing a relationship as you transition them into regular customers.We are seeking experienced business-to-business inside sales representative looking to be part of ---------- quickly expanding Sales Team.The ideal candidate must have at least three to five years of phone-base selling experience or collection experience and a steady job history.Job ResponsibilitiesAs an Inside Sales Representative, you will work out of ------- call center. Specific responsibilities include:* Meeting or exceeding sales goals,* Developing credibility and building relationships with clients,* Maintaining up-to-date knowledge of product features and benefits,* Guiding customers through the sales process from application to activation,* Providing customers with follow-up communication,* Ability to close.
  • 40. Inside Sales Job Description In this early career role, you will have the opportunity to gain access to an amazing long term career opportunity. This role is focused on generating leads for our Public Sector Account Executive team, all while learning the business and proving yourself ready for the next step in your career in sales. At -----, we have a career path within our sales organization that is unlike other companies in our space. You will have the opportunity to learn and grow quickly, not taking years to get to the next level. Prove yourself and your hard work will result in promotions and higher income potential.  Before you apply, please ask yourself these questions: 1) Am I ready to kick start my sales career in an early career role and prove myself ready for the next step? 2) Am I a self starter who can articulate a value proposition to C level Public Sector prospects comfortably and confidently? 3) Am I passionate about prospecting and have a positive attitude about outbound marketing? 4) Am I willing to learn a new business and leverage my existing sales skills in the tech sector? Example 2
  • 43. f You must have processes in place to nurture your potential hires and build Loyalty
  • 44. What tactics can you employ to Nurture your prospects that resonate and add value to them What is their motivation? What Value are you providing? Blog Twitter Newsletter Webinar Videos RSS 1 on 1 PhoneCall Community Facebook LinkedIn Event
  • 46.
  • 47. 15.6 million feet of structured cabling
  • 50.
  • 51.

Notas del editor

  1. SHRM – Challenges Facing Organizations and HR in the Next 10 Years – The biggest investment challenges facing organizations over the next 10 years are 1) obtaining human capital and optimizing human capital investments (47%).
  2. You have to get them to convert
  3. Thank you for doing what you do.In a lot of organizations – the HR position doesn’t get the respect it deserves.In my mind, it’s the most important position in the companyTo copy Jim Collin’s (you get the right people on the bus in the right seats) There is nothing more toxic to an organization then people who don’t have the values, skills, and ethics, that align with your company. So, before we get started, I wanted to thank you.
  4. For those of you who would like a copy of my presentation, I would be more than happy to send it to you, you can either email me or leave a business card.