1. Competence center for e-Government of
Slovenia
Matej Švarc
Association for IT and Telecommunications CCIS

2. Export Association of Slovenian ICT - ZITex
 ZITex is a group of export oriented ICT companies
 Established in march 2008 on the initiative of the Slovenian
Chamber of Commerce and industry
 70 members
 Encourages and accelerates business on domestic and foreign
markets
 Increasing export of it’s members for 100 % in the next 5 years
 Unify companies which are competitors on domestic market and
position them as the driving force of the export growth
 Become the key instrument for competitiveness and
internationalization of Slovenian ICT industry and economy
 In cooperation with the government create better business
environment for the export of Slovenian ICT products and
services
 Special attention on foreign markets, especially to South-Eastern
Europe, Central Europe and Middle East
 More information on http://zitex.gzs.si/

3. eGovernment Competence center priorities
 Established within the ZITex export group
 Responsible for international promotion of the
solutions which have been proven successfully in the
Slovene Public Administration and also developed in
Slovenia
 Providing support and resources for the promotion of
Slovenian solutions in the foreign markets, connect
business with Public Administration and research-
development institutions

4. eGovernment Competence center priorities
 Cooperation improvement with the state institutions
(Ministry for Public Administration, CeGD, Ministry of
Justice, Internal Affairs and Foreign Affairs…)
 Establishment of Demo center for implemented solutions
within the facilities of CCIS
 Participation in international eGovernment exhibitions,
business delegations and conferences, meetings with
state administration’s representatives (Participation at
GITEX exhibition in Dubai and Smart eGovernment
exhibition in Belgrade 2010, IFSEC, Intersec)

5. eGovernment competence center model
 Public Finances
 Taxes and Customs
 Social Affairs
 Internal Affairs
 Foreign Affairs
 Environment and Spatial Planning
 Education
 Healthcare
 Justice
 Statistics
 Consulting
 Infrastructure

6. SRC d.o.o.,
Ljubljana, Slovenia
src@src.si
www.src.si
eVEM – eGovernment portal for businesses
(One Stop Shop)
• Developed and implemented to provide future self
employed persons the information support when
establishing a business
• Service can be accessed online either from home or at
numerous access points across Slovenia
• Won The United Nations Public Service Award
– UNPSA 2009 – the most prestigious international award
for excellence in the field of public administration services.
• Won 2nd place in the EU

7. e-VEM benefits for users
 Advisors can work with any citizen,
 access to data from the spatial planning register,
 access to data from the central register of the population,
 easy searching through category codes,
 general business activity-related information,
 automatic data transfer between applications,
 temporary storage of applications,
 application status monitoring,
 option for electronic delivery of decisions regarding
 applications,
 automatic distribution of applications to appropriate

8. eGovernment - Solutions
 Public Registers (Central
population register, Permanent
population register, register of
civil status, citizenship,
foreigners)
 Travel Documents
(Biometric Passports, ID Cards)
 Modern Workplace
(enables data collection from
identification documents which
are accessible on the web)
 Interoperability
 eElections (portal solution
that manages entire process of
elections

9. CRP - Critical resource for eGovernment
 One of the support pillars for  Users of CPR data are:
e-business in government  Slovenian Office for Statistics
administration  Government Administrative
 The Slovenian CPR connects units
data from multiple sources  Health care institutions
such as:
 Maternity hospitals and  Tax Administration
Register of Civil Status for  Ministries
management of data  Geodesy Administration of
concerning births, marriages Slovenia
and deaths  Central Register
 data concerning permanent  Employment Service
and temporary residents  Pension and Disability
 Register of Territorial Units Insurance Institute of RS
from Geodesy Administration  Central Securities Clearing
of Slovenia Corporation
 Register of tax liabilities in  Public Guarantee and
Slovenia Maintenance Fund
 Tax Administration for data  e-Government services
concerning taxes

10. eTax Solutions
 The eTaxes online portal for Benefits of eTaxes portal:
communicating with  Enables Connection with the
taxpayers was implemented Tax Authority and perform a
by the Tax Administration number of Activities (tax
of the Republic of Slovenia returns, charges, reports)
to optimize its operations  Secure, comfortable, simple
 Its ultimate goal is to ensure and more efficient way of
that tax-related activities are doing business with the Tax
simpler, faster, more Administration
accessible and cheaper.  24/7 availability enables
 Designed to support online users to file documents
VAT filing for business online at anytime
 Extended with additional  Reduces number of errors
features to enable physical  Encourage business
persons to file their personal development
income tax returns online

11. e-Customs solutions
Company focused to the foreign trade development and development of
electronic commerce in Slovenia Customs administrations systems since 1991
 Only from 2007 several new applications for Slovenian customs
administration were developed and put into action,
 Enable Electronic document exchange and e-reporting
References in Slovenia
Statistical biro of Republic of Slovenia (from 2002)
Ministry of Foreign Affairs, Republic of Slovenia (from 2009)
B2G electronic data exchange for more than 700 companies (from 1999)
International references:
Customs Administration of Montenegro (from 2002)
Customs Administration of Serbia (from 2008)

12. SETCCE
SETCCE proXSign® - electronic signature components
 SETCCE – vendor and provider of solutions and services
for legally valid paperless business
 25 million documents per year are signed by using
proXsign
 Simple signing of e-documents in any web browser,
desktop application or back-end servers
 Convenient for business, governmental and financial
institutions and provides a complete set of functions for:
 Digital signing and verification of digital signatures
 Time stamping
 Legally valid signatures
 Fully compliant with
EU directives on e-signing

13. Future priorities and activities
 Continue the work on priorities from the Strategy and Action plan for
e-Government
 Development of Electronic Commerce and Exchange of Data in Public
Administration, such as eDemocracy, eHealth, eJustice, national
interoperability framework, etc
Projects:
 eHealth
 eJustice
 eSocial affairs
 Service directive
 ePayment

14. Thank you for your attention
Q&A