Webinar by Brandon Hall Group, sponsored by Infor

1. Title
Subtitle
Name of Presenter
© 2013 Brandon Hall Group, Inc.
Talent Optimization:
Where Learning and Talent Meet
Presented by:
David Wentworth, Sr. Analyst, BHG
Donald Taylor, Chairman, Learning and Performance Institute

2. © 2013 Brandon Hall Group, Inc.
About Brandon Hall Group
A preeminent research based advisory and
analyst firm. Covering topic areas that provide
strategic insights for executives and practitioners
that are responsible for learning, talent, growth
and business results within their organizations.
Our focus is on ensuring continuous business
performance.
• Established in 1992
• Nearly 200,000 subscribers
• Over 10,000 clients globally
• Memberships and Research
“Empowering Excellence in Organizations”
Research
Focus
• Learning and
Development
• Talent Management
• Leadership
Development
• Sales and
Marketing
• Executive
Management
• Supporting
Technology
Systems
• Social Media and
Communications
Client-Driven
Offerings
• Research
Membership
Program
• KnowledgeBases
• Technology
Selection
• Strategy and
Planning
• Customized
Benchmarking
• Performance Driven
Organization
Diagnostic
• Vertical Market
Analysis
• Workshops
• Excellence Awards
• Smartchoice®
Certification
2

3. © 2013 Brandon Hall Group, Inc.
Conversation Information
David.Wentworth@BrandonHall.com
DonaldHTaylor@gmail.com
@DavidMWentworth
@DonaldHTaylor
David Wentworth
Donald Taylor
David Wentworth
Senior Analyst
Brandon Hall
Group
Donald Taylor
Chairman
The Learning and
Performance
Institute

4. © 2013 Brandon Hall Group, Inc.
Thank You to Our Sponsors!

5. © 2013 Brandon Hall Group, Inc.
Participation is Encouraged!
How to Ask Questions and Make Comments
During Session
Type your questions into
the question box
Afterward
For more information, please contact us
at:
Email: success@brandonhall.com
Website: www.brandonhall.com
Phone: (561) 306-3576
Type in your
question here
All attendees will receive the slides after the webinar

6. © 2013 Brandon Hall Group, Inc.
Agenda
Talent Optimization: Where Learning and Talent Meet
• The importance of talent
• The challenges of traditional talent management
• Moving from talent management to talent optimization
• The benefits of talent optimization
• What’s next?
• Summary/Q&A

7. © 2013 Brandon Hall Group, Inc.
Poll Question #1
What is your overall level of satisfaction with the talent
management solutions you currently have in place?
• It’s a complete nightmare
• It’s okay, but there are areas that need help
• Overall, everything is adequate
• Generally good, some great components
• Everything is working very well
Feel free to provide additional commentary in the
Question box

8. © 2013 Brandon Hall Group, Inc.

9. © 2013 Brandon Hall Group, Inc.
Competing Talent Management Priorities
9
Priority Critical Total
Learning and Development 36.4% 22.2% 58.6%
Performance Management 31.5% 23.5% 55.0%
Talent Retention 33.1% 20.5% 53.6%
Talent Acquisition/Recruiting 26.8% 17.5% 44.3%
Succession Management 24.8% 15.6% 40.4%
Competency Management 25.5% 14.2% 39.7%
Onboarding 23.2% 14.9% 38.1%
Rewards and Recognition 24.2% 11.6% 35.8%
Assessment Management 22.5% 10.6% 33.1%
Talent Management Technology 19.9% 11.6% 31.5%
Career Management 22.2% 9.3% 31.5%
Social Talent Management 14.2% 4.0% 18.2%
Brandon Hall Group, 2013

10. © 2013 Brandon Hall Group, Inc.
Integrated Systems are on the Rise
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11. © 2013 Brandon Hall Group, Inc.
Talent Management
Photo Mike Neilson
• Plan, manage and control workforce makeup:
– Job competencies
– Values
– Core knowledge and skills
– Technical knowledge and competencies
– Define and measure performance
– Succession

12. © 2013 Brandon Hall Group, Inc.

13. © 2013 Brandon Hall Group, Inc.
Organizational control & measurement of
talent pool & workforce
When employee loyalty & retention was high!
And the pace of change was slower.
Talent management

14. © 2013 Brandon Hall Group, Inc.
Global Corp
Operations
Quality Manuf’ P’sing
Sales
US EMEA APAC
Back Office
Finance Mktg HR
PA / Admin
Support

15. © 2013 Brandon Hall Group, Inc.
Individual
abilities
Individual
abilities
Job role
requirements
Job role
requirements
?
Analysis results
PDPs
Succession planning
Etc etc

16. © 2013 Brandon Hall Group, Inc.
Quality
Leadership
Values
Core K&C
Tech K&C
Manuf’g
Leadership
Values
Core K&C
Tech K&C
Purchasing
Leadership
Values
Core K&C
Tech K&C
US
Leadership
Values
Core K&C
Tech K&C
EMEA
Leadership
Values
Core K&C
Tech K&C
APAC
Leadership
Values
Core K&C
Tech K&C
Finance
Leadership
Values
Core K&C
Tech K&C
Marketing
Leadership
Values
Core K&C
Tech K&C
HR
Leadership
Values
Core K&C
Tech K&C
Global Corp
Operations
Quality Manuf’ P’sing
Sales
US EMEA APAC
Back Office
Finance Mktg HR
PA / Admin
Support

17. © 2013 Brandon Hall Group, Inc.
Issues with traditional TM
1.Buy-in
2.Currency
3.The extended enterprise
?

18. © 2013 Brandon Hall Group, Inc.
“In 2020 half the people you rely on
don’t actually work for you.”
Deloitte Human Capital Trends 2013
Balance
sheet talent
Partnership
talent
Borrowed
talent
Freelance
talent
Open source
talent
The extended enterprise

19. © 2013 Brandon Hall Group, Inc.
Talent Optimization
Photo Mike Neilson
Keep performers (employees)
engaged
informed
in charge
for optimum performance

20. © 2013 Brandon Hall Group, Inc.
The alternative?

21. © 2013 Brandon Hall Group, Inc.
Perceived Risks
1.Loss of top talent
2.Loss of customers
3.Compromised leadership pipeline
4.Failure to hit profit targets
Fear Of Risks Is Preventing ActionFear Of Risks Is Preventing Action
POTENTIAL
Inaction Is Preventing BenefitsInaction Is Preventing Benefits

22. © 2013 Brandon Hall Group, Inc.
The 4 Benefits
1.Immediate performance benefits
2.Optimizing talent longer term
3.Optimizing talent across the firm
4.Increasing employee engagement

23. © 2013 Brandon Hall Group, Inc.
1) Immediate performance benefits
Photo Xcode

24. © 2013 Brandon Hall Group, Inc.
2) Optimizing talent longer term
Photo Chanmanrules

25. © 2013 Brandon Hall Group, Inc.
3) Optimizing talent across the firm
Photo Daniel Western

26. © 2013 Brandon Hall Group, Inc.
4) Increasing employee engagement

27. © 2013 Brandon Hall Group, Inc.
Bonus benefit:
“Pave the cow paths”

28. © 2013 Brandon Hall Group, Inc.
Poll Question #2
To what degree would you say your organization’s learning
and performance systems are integrated?
• Not at all
• We can share some data, but it requires a work-around
• We have two separate systems that integrate well
• Our systems are part of a suite of integrated solutions
• Other
Feel free to provide additional commentary in the
Question box

29. © 2013 Brandon Hall Group, Inc.
Summary
• The connections among talent management components
exist, regardless of technology.
• If your systems can’t share data, you can’t possibly know
everything.
• The connections make it easier for learning to meet other
talent management objectives, well beyond learning.
• Having learning connected to talent management can make
it more effective, more engaging and more responsive.

30. © 2013 Brandon Hall Group, Inc.
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31. © 2013 Brandon Hall Group, Inc.
• There are thirty categories within the
Excellence Technology Awards
Program. To view topics, description of
each category, and a link to the
application, please select the link
below: http://go.brandonhall.com/ex
cellence_in_technology
• Now entering its 19th year, the Brandon
Hall Group Excellence Awards Program
is the most prestigious awards program
in the industry.
• We are honored to receive applications
from solution providers offering
technologies to learning, talent
management, HR, Sales and Marketing
organizations, as well as technology
organizations and departments can
enter alone or jointly with their client
organizations.
• We will be accepting applications in
June, 2013 for our Excellence in
Technology Awards Program, entry
deadline: September 16, 2013.