This is a company overview of tw telecom. It contains company history, financials, products & services, competetive advantages, and technology deployment.
3. tw telecom – A Corporate History 1993 1996 1998 2000 2001 2003 2006 Time Warner Communications Formed as a JV between U S WEST and Time Warner Cable to deliver residential cable telephony (April 1993) Time Warner Communications renamed Time Warner Telecom Larissa Herda named President and CEO (July 1998) Time Warner Telecom completes purchase of GST Communications, expands into 15 new markets (January 2001) Time Warner Telecom announces expansion into 5 new markets - Minneapolis, Chicago, Atlanta, Columbia, Denver (May 2000) Time Warner Telecom completes over 30 network expansions, increasing market footprint to 44 Markets (2003 through 2006) Time Warner Telecom separates from Time Warner Cable (July 1998) Time Warner Telecom acquires Xspedius Communications, expands into 31 new markets (October 2006) 2008 Time Warner Telecom becomes tw telecom (July 1, 2008)
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5. Local Presence: “National company with a local presence”. We continue to pride ourselves on keeping all account resources (account management, billing, management, and operations management) in the field. Diversity : tw telecom’s builds, owns, and manages a diverse Fiber Optic Network. This network is 100% diverse from the local exchange carriers and all other providers in the region. Reliability and Scalability: tw telecom’s Self-Healing network architecture protects against network cuts, equipment malfunction, and power failure. This advanced network lowers the MTR (Mean Time to Repair) for our customers and ourselves. Customer Service: Top-Notch both locally & Nationally. tw telecom has an abundant amount of resources @ both the local and national levels to support our customers pre and post sale. Advanced Solutions (Voice over IP): tw telecom has been a visionary leader in the deployment of Ethernet and advanced voice solutions over metro networks over the past 5 years. Breadth of Service: tw telecom has a wide array of products and services that it can offer to clients both on-net and off-net. Competitive Advantages
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7. Products and Services Strategy Voice & Data Integrated Access VoIP Business Class Storage Transport Security & IP VPN Services Managed Services - 24x7x365 Monitoring & Maintenance Hosted Services Anti-Virus Anti-Spam Unified Messaging Transport & Wavelengths DS-1, DS-3, OC-3, OC-12, OC-48, OC-192 Switched Services Digital Trunks, Primary Rate Interface, LD IP Services Internet Access to 1 Gig NLAN Metro Ethernet Foundational Network Services Managed Bundled Services Managed Applications Available Today Planned or In Progress Extended NLAN (WAN Service) Robust service portfolio meeting wide range of enterprise applications
8. Metro Network Architecture Carrier Hotel/POP End User Bldg MSPP SONET ADM Voice DS-n OC-n Ethernet Internet TWTC C.O. MSPP SONET ADM MSPP SONET ADM Type II Voice Internet DS-n Class 5 DCS 3/1 VoIP Media Gateway Next Gen Integrated Access MSPP SONET ADM Ethernet Switch Edge IP Routers Core IP Routers DWDM DS-n OC-n 24 x 7 Monitoring/Maintenance, NEBs-3, UPS, Diesel Generator, etc. End User Bldg Voice DS-n OC-n Ethernet Internet MSPP SONET ADM Core Fiber Backbone < 256 Strands Distribution Rings < 24 Strands DWDM System 32 – 64 Waves Up to 10G LEC Office PSTN tw telecom SS7 Network IP Backbone Up to OC-192
9. The MyPortal Home Page Order Status & Detail Billing Information Invoice View & Online Bill Pay Performance Data Ticket Status & Detail Account Info Notification Details View, Submit & Track Requests
10. 2009 Jacksonville Team John Schuchart RVP, Southeast Region Gene Mohen Regional Operations Director Ryan McGregor VP / General Manager Jacksonville Division Melanie Brown Sales Support Specialist Chris Everson Account Executive * John Colbert * Network Applications Engineer Kevin O’Neill Sales Director Phil Braum City Operations Director Local Technicians Central Office and Field Dan Riegel Central Office Engineer Tony Manns Sr. Manager Sales Engineering Ken Mikell Outside Plant Engineer
11. Thank You All Internet. All Data. All Voice. All the time.
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