1. THE STRATEGIC SELLING PROCESS Carlos F. Camargo Arête Management Consulting [email_address]
2. SALES PROCESS Salesperson Attributes Customer-Oriented Honest Dependable Competent Likable Selling Strategy Sales Territory Each Customer Each Sales Call Initiating Relationships Prospecting Precall Planning The Approach Developing Relationships Sales Presentations Handling Objections Closing the Sale Enhancing Customer Relationships Following up the Sale