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Opportunity Open Market
There's an opp(ortunity) for that!
Motivate people
     by giving them
more autonomy to choose
   their role and team.
Goals
• Create optimal fit between people and teams
• Increase productivity, efficiency, creativity

• Increase retention
Values
• Trust, honesty, communication, transparency

• People instead of rules
• Individual motivation

• Choice to make a change
• Simple rules and guidelines to eliminate obstacles

• One of many tools at our disposal
Basics
 • All regular (not contract/temp) employees are eligible

 • Requested at any time

 • Effective dates at feature freeze

 • Teams/functions can adjust the effective date if work is
   not release driven

 • 14 day transition period recommended (45 day max)

 • Change team as frequently as every release

 • Employees should notify existing manager
(Not so) Invisible Hand
 • Frequent team, job, or role changes can be viewed
   negatively

 • Feedback from existing managers and team
   members

 • People are motivated by becoming experts in certain
   areas (Mastery as an intrinsic motivator)

 • Hard to make contributions if changes are frequent

 • People often want to keep working for a great
   manager.
Dealing With Team Imbalances
 • Accept that short-term imbalances may occur and
   allow auto-correction for a period less than a
   release cycle
 • Ask and trust that teams and individuals will be
   flexible and willing to take on new and different
   responsibilities
 • Ask people to move on or off the team
 • Ask to delay change request

 • Advertise positions on Bazaar

 • Approve official headcount
Flexible Headcount per Function
 • Functional Managers work together to determine
   maximum staffing level

 • Changes don't have to be accompanied by a matching
   backfill

 • Increased staffing levels will need justification and
   must be approved by department VPs

 • Flexible headcount is strictly for the purposes of
   facilitating movement between teams. It's not
   guaranteed.
Decision Making
 • Individual and prospective team functional manager
   makes the decisions

 • People must be qualified to work on new team

 • Performance reviews can be requested from Employee
   Success

 • Current manager cannot block a change
Bazaar
 • Market teams by creating profiles

 • Advertising positions
    o Open Reqs
    o Approved Flexible Staffing

 • In GUS

 • Building team of volunteers to do the work
Drive the Better Management Behaviors
 • Create magnetic leaders

 • Force collective (team) ownership

 • Reduce reliance on individuals

 • Transparency and respect
Manager Best Practices
• Process for change is like an interview

• Focus on creating the best match between your team/work
  and prospective team members.

• Create an open and supportive environment

• Include team/other managers when making decisions

• Early engagement of a candidate's current manager

• If a move to a new team is not accepted, the reasons
  should be addressed by the current manager as part of the
  career management process
Measuring Success
• Reduced turnover

• Improved employee satisfaction

• Understanding of OOM

• Increased awareness of opportunities

• People are taking advantage of the program

• Tools: ADM Survey, employee satisfaction survey, HR
  Exit Interviews

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Opportunity open market

  • 1. Opportunity Open Market There's an opp(ortunity) for that!
  • 2. Motivate people by giving them more autonomy to choose their role and team.
  • 3. Goals • Create optimal fit between people and teams • Increase productivity, efficiency, creativity • Increase retention
  • 4. Values • Trust, honesty, communication, transparency • People instead of rules • Individual motivation • Choice to make a change • Simple rules and guidelines to eliminate obstacles • One of many tools at our disposal
  • 5. Basics • All regular (not contract/temp) employees are eligible • Requested at any time • Effective dates at feature freeze • Teams/functions can adjust the effective date if work is not release driven • 14 day transition period recommended (45 day max) • Change team as frequently as every release • Employees should notify existing manager
  • 6. (Not so) Invisible Hand • Frequent team, job, or role changes can be viewed negatively • Feedback from existing managers and team members • People are motivated by becoming experts in certain areas (Mastery as an intrinsic motivator) • Hard to make contributions if changes are frequent • People often want to keep working for a great manager.
  • 7. Dealing With Team Imbalances • Accept that short-term imbalances may occur and allow auto-correction for a period less than a release cycle • Ask and trust that teams and individuals will be flexible and willing to take on new and different responsibilities • Ask people to move on or off the team • Ask to delay change request • Advertise positions on Bazaar • Approve official headcount
  • 8. Flexible Headcount per Function • Functional Managers work together to determine maximum staffing level • Changes don't have to be accompanied by a matching backfill • Increased staffing levels will need justification and must be approved by department VPs • Flexible headcount is strictly for the purposes of facilitating movement between teams. It's not guaranteed.
  • 9. Decision Making • Individual and prospective team functional manager makes the decisions • People must be qualified to work on new team • Performance reviews can be requested from Employee Success • Current manager cannot block a change
  • 10. Bazaar • Market teams by creating profiles • Advertising positions o Open Reqs o Approved Flexible Staffing • In GUS • Building team of volunteers to do the work
  • 11. Drive the Better Management Behaviors • Create magnetic leaders • Force collective (team) ownership • Reduce reliance on individuals • Transparency and respect
  • 12. Manager Best Practices • Process for change is like an interview • Focus on creating the best match between your team/work and prospective team members. • Create an open and supportive environment • Include team/other managers when making decisions • Early engagement of a candidate's current manager • If a move to a new team is not accepted, the reasons should be addressed by the current manager as part of the career management process
  • 13. Measuring Success • Reduced turnover • Improved employee satisfaction • Understanding of OOM • Increased awareness of opportunities • People are taking advantage of the program • Tools: ADM Survey, employee satisfaction survey, HR Exit Interviews