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Advanced Internet Presence
                     Create instant credibility on the web
                      Leverage the web to deliver value
              Attract customers with Internet marketing gravity
                            Blogs, bogs and fogs
                            Presented to Attendees of Michael Couch’s Group
                                               Pittsburgh
                                            January 29, 2009

Chad Barr
President
CB Software Systems, Inc.

www.cbsoftware.com
chad@cbsoftware.com
Top 6 Web Sites Mistakes
and examples of what not to do



   1. Ineffective, non-engaging
   2. Lack of trust and credibility
   3. No one knows about you or your site
   4. Poor navigation, design, flash and intrusive popups
   5. Stagnant content and no perceived value
   6. Lack of Testing
Clear design and navigation BUT:
Too much text on home no margins
Not engaging
No perceived value
All pages “coming soon”
Broken Links
WIIFM?
Coming soon example
From Home page
click on Search
Intrusive popup
How is it that I get no orders?
Broken “Order Now” hyperlink.
Poor Testing
Anthony Robbins - Example of bad flash pages
and Intrusive automatic music / sound
Placing an order from
a company specializing in
security - See next slide
And the page is not secured
Have you Googled yourself?
Do you Yahoo?

I could not find some of the
featured speakers while
doing a Google search!
Good example of Google alert letting me know
that Linda Popky referenced one of my blog
articles on her blog - Thank you Linda.
Interesting articles
I think I’ll click and read
All article links from
previous page are
broken
Avoid Under construction or
Coming soon

Most site I visit have these
messages for weeks, months and
sometimes years!
Example of no alerts for PDF
downloads
Outdated content
Featured event of 7/15/07
still displays on 3/8/08
Are there people who are actually
reading this stuff?

But Wait! There is more.
Why have a web site at all?




     What are your site key objectives?

    •   Increase business and gain new clients
    •   Improve your image, brand and credibility
    •   Make it easier to do business with you
    •   Create an easy way to deliver powerful content to
            your audience
How to create instant credibility and deliver value
Email Signature example
Sample discussion with a
prospect, asking about
the elements of a
successful web site and
how to sell on the
Internet. The next
several slides are
examples of how I
deliver value, create
credibility and take them
through our web site in a
matter of just a couple of
minutes.

I first ask if they have
access to the Internet
and then take them to
my home page.
On the previous page, I
have them click on the
“E-Newsletter & Article
Archive” tab and when
they are on this page I
point their attention to
7th article from the top
and the 6th article from
the bottom.
I have them click on both
hyperlinks to display the
articles in order to
provide instant value and
gain credibility.
Sample of the second
article.
I then take them to our
home page, and then
have them click on the
“read more testimonials”
hyperlink on the bottom
left. This screen then
comes up which displays
Patricia Fripp terrific
video testimonial
followed by our many
clients’ written
testimonials.

My preferred method is
to display the one or two
most powerful lines from
the testimonial and allow
the visitor to click on
“read the actual
testimonial letter” which
display the actual
scanned letter from our
clients. This adds
tremendous credibility.
I then have them click on
the actual letter received
from Alan Weiss to gain
additional credibility.
When clicking on the
“About Us” tab, I have
them click on “Typical
Client Results” which
displays this page. It not
only displays the
outcome and results our
clients received by
working with us, it also
displays the actual
testimonial sentence
followed by the scanned
letter hyperlink which
substantiates and proves
the claim.

I then use another
example by having them
click on the bottom
hyperlink to see Nancy
MacKay scanned
testimonial.
Alcera Consulting home
page BEFORE working
with us.
Alcera Consulting home
page AFTER working
with us.
Kim Wilkerson home
page BEFORE working
with us.
Kim Wilkerson home
page AFTER working
with us.
HR Value home page
BEFORE working with us.
HR Value home page
AFTER working with us.
ManagementPro BEFORE
working with us.
After
Bates Communications
home page BEFORE
working with us.
Bates Communications
home page AFTER
working with us.
Great use of effective
video
Alan Weiss - Summit
Consulting before
Alan Weiss - Summit
Consulting after and in
progress
Alan & the Gang brand
new site I am launching
with Alan shortly
And just before I finish
my “Internet Tour” with
the prospect to deliver
value, gain credibility and
answer questions, I take
them to the page that
allows them to get my
free e-Book in PDF
format.
Skype


        Using Skype to communicate
        with clients domestically and
        internationally
Using Skype for video chat
between Chad in Ohio and
Michael in Australia
Using Sthe Flip Video to record
clients’ video testimonials
Components of a successful site
                                                     “The web is the ultimate
1. “In your face” effective, clear design and        repository of highly
     navigation with a strong value                  qualified content.”
     proposition / tag line. Highway
     billboard
2. Provide value / be useful - Articles, white
                                                     Calls to action:
     papers, products ...
3. “Don’t make me think”
                                                 •   Contact us (call /email / fax)
4. Passive income products and services
                                                 •   Sign up today
5. Secured shopping
                                                 •   Click here (most popular)
6. Easy way to contact you
                                                 •   Join our mailing list
7. Strong calls to action on each page
                                                 •   Purchase product / service
8. Focus on clients’ results & successes
                                                 •   Get your copy today
9. Testimonials, Case studies
                                                 •   Learn more
10. Incentives and registration to your
                                                 •   Take survey
     newsletter
                                                 •   Join our online forum
11. Ability to search your own site
                                                 •   Download article / white
12. Highway billboard home page concept -
                                                          paper / CD
     big Blocks and above the fold
                                                 •   Request consultation /
13. WIIFM?
                                                          brochure
14. Less is more - reduce the blah factor
                                                 •   Refer site / article to a friend
15. Newsletters
                                                 •   Print friendly option
16. Evolution
17. And your email signature of course
Examples of clean design
Less is more
Creative
Engaging
Strong calls to action
Example of good use of the
               Value Proposition




                And good use of typical client
                results with matching
                testimonials for credibility




                 Great video
                 testimonial




               Big blocks
               promoting
               the most
Less is more   important
and simple     areas of focus
and clear
navigation
Good example of providing value through articles
with built-in search capability and articles
organized by main topic areas.
More examples of providing value
Passive income products:
Books, CDs, eBooks, TCs
Videos, Audio, Checklists, Surveys, Forums ...
Passive income and great value
Good examples of providing services
and utilizing testimonials
                               Mentoring, coaching, consulting, workshops,
                               speaking, retainers ...
Example of good secured page
URL starts with https://
and bottom right key lock symbol
Example of good contact page
Also, email is not open to spam
Examples of prospects web inquiries
submitted from our previous contact page
Ability to register to free
newsletter and special
resources
on all pages


Good value proposition


Calls to action all over
the page



  Big blocks design
  concept


Address at bottom of each
page
for easy contact


Search capability and
Sitemap



  Free value Articles




  testimonials
Provide free value but
capture their email address
Creating a community
Blogs and Online Forums
Great example of providing value and utilizing
podcasts online.
Great example of providing value and utilizing
videos online.
More value.
Using Flip Video to record
                                                                                            content and immediately upload
                                                                                            to the blog.




http://www.contrarianconsulting.com/live-from-the-million-dollar-consulting%c2%ae-college-still-continues/
Using podcasts to deliver value




http://www.contrarianconsulting.com/when-fools-walk-in-business-walks-out/
More examples of flip video
                                                                   used to record clients’
                                                                   testimonials




http://www.chadbarr.com/advanced-internet-presence-presentation/
Example of the flip video client
testimonial
Share exciting stories and
pictures on your blog
Creating communities
Strengthen your brand
Passive income
Deliver value and enable
your clients to share
Creating internet marketing gravity


   •   Web site
   •   Content - Articles, White papers, case studies, Testimonials, Surveys, Check
             lists
   •   Products and Services
   •   Search Engines Optimization (SEO) & Pay-Per-Click
   •   Newsletters           www.cbsoftware.com/8tips
   •   Banners and links
   •   Link exchange
   •   Email signature, business card, voice mail, verbal, paperwork
   •   Forums and message boards
   •   e-commerce and e-business
   •   Blogs
   •   Search within your site
   •   Press release
   •   Podcast
   •   Videos
If you aren’t taking your site seriously, why should others?
Touch the hearts of your
audience
The Fuel for My Business

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Advanced Internet Presence By Chad Barr for Pittsburgh January 2009

  • 1. Advanced Internet Presence Create instant credibility on the web Leverage the web to deliver value Attract customers with Internet marketing gravity Blogs, bogs and fogs Presented to Attendees of Michael Couch’s Group Pittsburgh January 29, 2009 Chad Barr President CB Software Systems, Inc. www.cbsoftware.com chad@cbsoftware.com
  • 2. Top 6 Web Sites Mistakes and examples of what not to do 1. Ineffective, non-engaging 2. Lack of trust and credibility 3. No one knows about you or your site 4. Poor navigation, design, flash and intrusive popups 5. Stagnant content and no perceived value 6. Lack of Testing
  • 3. Clear design and navigation BUT: Too much text on home no margins Not engaging No perceived value All pages “coming soon” Broken Links WIIFM?
  • 7. How is it that I get no orders? Broken “Order Now” hyperlink. Poor Testing
  • 8. Anthony Robbins - Example of bad flash pages and Intrusive automatic music / sound
  • 9. Placing an order from a company specializing in security - See next slide
  • 10. And the page is not secured
  • 11. Have you Googled yourself? Do you Yahoo? I could not find some of the featured speakers while doing a Google search!
  • 12. Good example of Google alert letting me know that Linda Popky referenced one of my blog articles on her blog - Thank you Linda.
  • 13. Interesting articles I think I’ll click and read
  • 14. All article links from previous page are broken
  • 15. Avoid Under construction or Coming soon Most site I visit have these messages for weeks, months and sometimes years!
  • 16. Example of no alerts for PDF downloads
  • 17. Outdated content Featured event of 7/15/07 still displays on 3/8/08
  • 18. Are there people who are actually reading this stuff? But Wait! There is more.
  • 19. Why have a web site at all? What are your site key objectives? • Increase business and gain new clients • Improve your image, brand and credibility • Make it easier to do business with you • Create an easy way to deliver powerful content to your audience
  • 20. How to create instant credibility and deliver value
  • 21.
  • 23. Sample discussion with a prospect, asking about the elements of a successful web site and how to sell on the Internet. The next several slides are examples of how I deliver value, create credibility and take them through our web site in a matter of just a couple of minutes. I first ask if they have access to the Internet and then take them to my home page.
  • 24. On the previous page, I have them click on the “E-Newsletter & Article Archive” tab and when they are on this page I point their attention to 7th article from the top and the 6th article from the bottom.
  • 25. I have them click on both hyperlinks to display the articles in order to provide instant value and gain credibility.
  • 26. Sample of the second article.
  • 27. I then take them to our home page, and then have them click on the “read more testimonials” hyperlink on the bottom left. This screen then comes up which displays Patricia Fripp terrific video testimonial followed by our many clients’ written testimonials. My preferred method is to display the one or two most powerful lines from the testimonial and allow the visitor to click on “read the actual testimonial letter” which display the actual scanned letter from our clients. This adds tremendous credibility.
  • 28.
  • 29. I then have them click on the actual letter received from Alan Weiss to gain additional credibility.
  • 30. When clicking on the “About Us” tab, I have them click on “Typical Client Results” which displays this page. It not only displays the outcome and results our clients received by working with us, it also displays the actual testimonial sentence followed by the scanned letter hyperlink which substantiates and proves the claim. I then use another example by having them click on the bottom hyperlink to see Nancy MacKay scanned testimonial.
  • 31. Alcera Consulting home page BEFORE working with us.
  • 32. Alcera Consulting home page AFTER working with us.
  • 33. Kim Wilkerson home page BEFORE working with us.
  • 34. Kim Wilkerson home page AFTER working with us.
  • 35. HR Value home page BEFORE working with us.
  • 36. HR Value home page AFTER working with us.
  • 38. After
  • 39. Bates Communications home page BEFORE working with us.
  • 40. Bates Communications home page AFTER working with us.
  • 41. Great use of effective video
  • 42. Alan Weiss - Summit Consulting before
  • 43. Alan Weiss - Summit Consulting after and in progress
  • 44. Alan & the Gang brand new site I am launching with Alan shortly
  • 45. And just before I finish my “Internet Tour” with the prospect to deliver value, gain credibility and answer questions, I take them to the page that allows them to get my free e-Book in PDF format.
  • 46. Skype Using Skype to communicate with clients domestically and internationally
  • 47. Using Skype for video chat between Chad in Ohio and Michael in Australia
  • 48. Using Sthe Flip Video to record clients’ video testimonials
  • 49. Components of a successful site “The web is the ultimate 1. “In your face” effective, clear design and repository of highly navigation with a strong value qualified content.” proposition / tag line. Highway billboard 2. Provide value / be useful - Articles, white Calls to action: papers, products ... 3. “Don’t make me think” • Contact us (call /email / fax) 4. Passive income products and services • Sign up today 5. Secured shopping • Click here (most popular) 6. Easy way to contact you • Join our mailing list 7. Strong calls to action on each page • Purchase product / service 8. Focus on clients’ results & successes • Get your copy today 9. Testimonials, Case studies • Learn more 10. Incentives and registration to your • Take survey newsletter • Join our online forum 11. Ability to search your own site • Download article / white 12. Highway billboard home page concept - paper / CD big Blocks and above the fold • Request consultation / 13. WIIFM? brochure 14. Less is more - reduce the blah factor • Refer site / article to a friend 15. Newsletters • Print friendly option 16. Evolution 17. And your email signature of course
  • 50. Examples of clean design Less is more Creative Engaging Strong calls to action
  • 51. Example of good use of the Value Proposition And good use of typical client results with matching testimonials for credibility Great video testimonial Big blocks promoting the most Less is more important and simple areas of focus and clear navigation
  • 52. Good example of providing value through articles with built-in search capability and articles organized by main topic areas.
  • 53. More examples of providing value
  • 54. Passive income products: Books, CDs, eBooks, TCs Videos, Audio, Checklists, Surveys, Forums ...
  • 55. Passive income and great value
  • 56. Good examples of providing services and utilizing testimonials Mentoring, coaching, consulting, workshops, speaking, retainers ...
  • 57. Example of good secured page URL starts with https:// and bottom right key lock symbol
  • 58. Example of good contact page Also, email is not open to spam
  • 59. Examples of prospects web inquiries submitted from our previous contact page
  • 60. Ability to register to free newsletter and special resources on all pages Good value proposition Calls to action all over the page Big blocks design concept Address at bottom of each page for easy contact Search capability and Sitemap Free value Articles testimonials
  • 61. Provide free value but capture their email address
  • 62. Creating a community Blogs and Online Forums
  • 63.
  • 64.
  • 65. Great example of providing value and utilizing podcasts online.
  • 66. Great example of providing value and utilizing videos online.
  • 68. Using Flip Video to record content and immediately upload to the blog. http://www.contrarianconsulting.com/live-from-the-million-dollar-consulting%c2%ae-college-still-continues/
  • 69. Using podcasts to deliver value http://www.contrarianconsulting.com/when-fools-walk-in-business-walks-out/
  • 70. More examples of flip video used to record clients’ testimonials http://www.chadbarr.com/advanced-internet-presence-presentation/
  • 71. Example of the flip video client testimonial
  • 72. Share exciting stories and pictures on your blog
  • 73. Creating communities Strengthen your brand Passive income
  • 74. Deliver value and enable your clients to share
  • 75.
  • 76. Creating internet marketing gravity • Web site • Content - Articles, White papers, case studies, Testimonials, Surveys, Check lists • Products and Services • Search Engines Optimization (SEO) & Pay-Per-Click • Newsletters www.cbsoftware.com/8tips • Banners and links • Link exchange • Email signature, business card, voice mail, verbal, paperwork • Forums and message boards • e-commerce and e-business • Blogs • Search within your site • Press release • Podcast • Videos
  • 77. If you aren’t taking your site seriously, why should others?
  • 78. Touch the hearts of your audience
  • 79.
  • 80. The Fuel for My Business