Introduction about InSTEDD and iLab. Why iLab, project done at iLab and share the challenges that we learned from the field.

1. InSTEDD Innovation Lab(Cambodia) Channe Suy – Product Manager channe@instedd.org

3. Work with existing and new idea

4. Follow partner’s priorities eg. Government

8. Grassroots needs within national priorities

9. Deploy GeoChat for Rapid Response Team

10. Nation-wide deployment in 2010

11. National Center for HIV/AIDS (NCHADs)

12. Appointment Reminder for continuity of treatment

13. Extended the current OI/ARV system

14. SMS appointment reminder to Home Based Care

15. Integrates with existing Medical Record System

17. Grouping Head of PHD and National level

18. Agreement with telephone company

19. Provide toll free short number to send and receive, free SIM cards

20. Roll out to provinces when the National Gateway is set up (feb)

22. Limited english knowledge

23. Limited support of Khmer Unicode in mobile devicesOpportunity: Improve field reporting of structured data in a low-capacity, low-training and reliable way

25. Code has error detection and resiliency built in

26. Send the code via SMS or Interactive Voice Response(IVR)