The Samos Summit Presentation (July 7, 2010) on the ICT Research Challenges for Goverannce and Policy Making

1. ICT for Governance and Policy Modelling:The CROSSROADS Ahead Yannis Charalabidis Ass.Prof. University of Aegean Samos 2010 Summit Samos, 6th July 2010

2. Staheholders needs for eGovernance * *in an ideal society …

3. A historical view of research on “ICT for Governance”

4. eGovernance and Policy Support Technologies Web Technologies Systems & Services Technologies “Hard” Public Sector Service Systems Workflow Systems Enterprise Resource Management Cloud computing Web 2.0 Argument Visualization Mixed Reality Pattern Recognition Serious Games Electronic Participation Translation Systems Social Networks PS Knowledge Management Legal Informatics Business Intelligence Data & Opinion Mining Simulation Forecasting - Backcasting Optimization Systems Dynamics Adaptive Models Behavioral Modelling Societal Modelling Social Simulation Social Informatics Management Tools “Soft” Society Administration

5. We need to make user demand meet industrial offerings, in governance But how ? - We need a simultaneous approach from both sides …

6. First attempt: The “ICT for Governance and Policy Modelling” Research domain within FP7, 2010 7 Targeted Research Projects The post-2010 Roadmap on “ICT for Governance & Policy Modelling” 6

7. Research Areas Status on ICT for Governance, by the CROSSROAD Project

8. The Big Challenges ahead: Model-based Governance How to bring Policy Modelling & Simulation approaches at a totally different level of software engineering and industry integration, so that to allow reuse and gradual refinement ?

9. The Big Challenges ahead: Government Service Utility How Collaboration and Interoperability can turn a “introvert” public sector into a citizen-oriented one The 111 Concept says: every service can be provided in one stop, one second, with one euro cost

10. The Big Challenges Ahead:Scientific Formulation of ICT-assisted Governance Impact Popularisation Industrial quality solutions. Communication and marketing towards broader communities. Substantiation of value. Wave 3 External Enhancement & Exploration Internal Enhancement & Exploration Stabilisation of models and tools. Population of solution scenaria. Impact assessment and simulation. Training curriculum. Wave 2 Development and Extension Concept Formulation Ability to identify and describe problems and solutions. Research community establishment. Convergence on initial concepts. Wave 1 Foundational Principles Time Today

11. As a conclusion … ICT for Governance is a maturing domain, seeking for industry support and rigorous software engineering practices Potential for model-based governance, social networks for governments, open data services and government service utilities will be tremendous, in the years to come The Scientific Foundation of “ICT-Assisted Governance” is a necessity, for tackling fragmentation and achieving fast progress The CROSSROAD project is an open, collaborative forum for shaping the new research directions

13. ICT 2010, Brussels, Sep 27-29, 2010