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Similar a Oi POA Março de 2010
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Oi POA Março de 2010
- 1. Soluções Siemens Enterprise Charles Sola Porto Alegre, 18 de março de 2010 © Siemens Enterprise Communications Tecnologia da Informação e Comunicações Corporativas Ltda is a Trademark Licensee of Siemens AG.
- 2. Agenda I. Introdução às Comunicações Unificadas II. OpenScape Voice – Voz III. OpenScape UC Application – Colaboração IV. OpenScape Messaging – Mensagens Unificadas V. OpenScape Video – Vídeo VI. OpenScape Mobility – FMC e WLAN VII. Serviços
- 4. OpenScape Unified Commmunications Server Arquitetura aberta de software Software Foundation OpenScape Applications OpenSOA and more … OpenScape Unified Communications Server SIP Session Control Availability Management Federated Presence QoS Management Session Detail Reporting Administration & Licensing Security CEBP Vertical Industry Apps … … CEBP Microsoft Ecosystem CEBP IBM Ecosystem CEBP Other Line of Business Apps OpenScale Service Management OpenScale UC Integration Services and more … and more … OpenScape Voice OpenScape Mobility OpenScape Video OpenScape Messaging OpenScape UC OpenScape Contact Center Every client, every IP, IT or telephony infrastructure Leader Gartner Market Scope on Mobility Successful IP Phone Portfolio Web, PC, Mobile UC Soft clients Integrated OpenScape Video with 5 digit calling, Mobile Video Carts
- 5. Agenda I. Introdução II. OpenScape Voice – Voz III. OpenScape UC Application – Colaboração IV. OpenScape Messaging – Mensagens Unificadas V. OpenScape Video – Vídeo VI. OpenScape Mobility – FMC e WLAN VII. Serviços
- 7. OpenScape Voice Visão Geral optiPoint OpenStage optiClient Terminais Business Applications Presence & Collaboration Contact Center CRM, ERP e outras aplicações críticas Messaging Open Communications Foundation OpenScape Voice Media Server Management Fax RG X7XX HiPath X000 3 rd Party Gateway Gateways Analog Gateway 3 rd Party Open Standards Session Border Controller Escritórios SOHO Enterprise Mobility Open Standards Open Standards Open Standards Open Standards SIP, SOA/Web Services, MGCP, RTP, SRTP, TLS, SOAP/XML, SNMP, RMON, 802.11, GSM, VPN, TDM e outros UC Building Blocks Software based, SIP, SOA/Web Services, ONS, ENUM Enterprise Mobility PSTN WAN OpenScape Video
- 8. OpenScape Voice Alta disponibilidade OpenScape Voice Gerenciamento pró-ativo de falhas 2x fontes por nó Segmentação de tráfego Interfaces duplicadas por nó 2x HDs por nó 2x CPUs por nó Cluster modo Ativo-ativo Rotas alternativas de contingência Proxy Secundário Administração Sinalização Tarifação PSTN
- 11. Agenda I. Introdução II. OpenScape Voice – Voz III. OpenScape UC Application – Colaboração IV. OpenScape Messaging – Mensagens Unificadas V. OpenScape Video – Vídeo VI. OpenScape Mobility – FMC e WLAN VII. Serviços
- 13. OpenScape UC Application Exemplos de clients Web Client Voice Portal Desktop Client Mobile Client OpenStage Client
- 18. Agenda I. Introdução II. OpenScape Voice – Voz III. OpenScape UC Application – Colaboração IV. OpenScape Xpressions – Mensagens Unificadas V. OpenScape Video – Vídeo VI. OpenScape Mobility – FMC e WLAN VII. Serviços
- 19. OpenScape Xpressions Mensagens Unificadas
- 21. Agenda I. Introdução II. OpenScape Voice – Voz III. OpenScape UC Application – Colaboração IV. OpenScape Messaging – Mensagens Unificadas V. OpenScape Video – Vídeo VI. OpenScape Mobility – FMC e WLAN VII. Serviços
- 24. Agenda I. Introdução II. OpenScape Voice – Voz III. OpenScape UC Application – Colaboração IV. OpenScape Messaging – Mensagens Unificadas V. OpenScape Video – Vídeo VI. OpenScape Mobility – FMC e WLAN VII. Serviços
- 25. Mobilidade Portfólio completo Empresa Campus Em trânsito Celular Hot Spots Wi-Fi Publico Escritório de vendas Filiais Fábricas Escritório Home Office SIP HiPath Wireless MobileConnect Opções de Serviços Professional, Hosted, Managed Services Expertise
- 26. MobileConnect Fixed-Mobile Convergence – Exemplo Rede Fixa Dispositivo Dual Mode MobileConnect Appliance @ HotSpots @ Home @ Office Mobile Rede LAN Corporativa OpenScape Voice GSM WLAN Corporação
- 27. Agenda I. Introdução II. OpenScape Voice – Voz III. OpenScape UC Application – Colaboração IV. OpenScape Messaging – Mensagens Unificadas V. OpenScape Video – Vídeo VI. OpenScape Mobility – FMC e WLAN VII. Serviços
- 28. Tendências de Mercado Revisão de gastos com CapEx Adoção do modelo OpEx Redução de Custos Visibilidade e Controle dos Recursos de TIC
- 29. and more … OpenScape Unified Communications Server SIP Session Control Availability Management Federated Presence QoS Management Session Detail Reporting Administration & Licensing Sua empresa Mobilidade Voz Mensageria Vídeo hBCS – hosted Business Communications Services Soluções Hospedadas and more … OpenScape Voice OpenScape Mobility OpenScape Video OpenScape Messaging OpenScape UC OpenScape Contact Center
- 35. Network Operation Center Sao Paulo, Brasil – 24x7x365
- 36. Profissionais Certificados nas Principais Tecnologias de Mercado Certificações em Processos IT Redes e Aplicações Segurança Digital Expertise comprovada em ambientes Multi-Vendor
- 43. Referências de Clientes Brasil
- 44. Comunicação para empresas tornou-se um negócio baseado em Software e Serviços , e requer alta disponibilidade Padrões abertos de integração ao eco-sistema de TI asseguram inovação para a áreas de negócios O conhecimento e a experiência do fornecedor em comunicações corporativas são fundamentais Modelos de negócio baseados em Serviços (CaaS) permitem a rápida adoção de UC a preços competitivos O Novo Paradigma Comunicações Baseadas em Software
- 45. Obrigado! Charles Sola [email_address] You can START right now!
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- Objective: Position the two UC solutions to be clear on why you would need one versus the other. Note to presenter: You can remove this slide and use the previous slide to position the two solutions. We now have two UC offerings, each is designed to address two distinct customer needs: OpenScape Xpressions - Customer needs a highly packaged full-featured UC solution that does not require any special integration. OpenScape Enterprise - Customer needs a highly open and advanced UC solution that can be integrated with other business (horizontal or vertical) applications and with other vendor UC solutions such as those from Microsoft or IBM for example.
- OpenScape Xpressions enables companies to cost-effectively deploy (or migrate to) advanced, full-featured UC without deployment complexity and while leveraging their existing IT/Telephony infrastructure. **OpenScape Xpressions V5 and V6 can run without the OpenScape UC Server. Key Points: Cost-effective, low complexity path to UC The solution provides a simple path from voice messaging to comprehensive UC and can support (just about) any PBX environment. Less infrastructure impact means that it will work with what you currently have. No need to change PBX or IT environments. It’s less IT labor-intensive than most UC solutions, doesn’t require hardware or software replacements or upgrades, and takes less time to deploy. Pre-packaged UC includes built-in voice conferencing, Web conferencing, IM, presence, unified messaging, and fax. This means there is no need for complex integrations and it is easier to deploy and maintain as a result. Full featured UC The solution accelerates decision-making and crises resolution by connecting colleagues in real-time on the first try. It accelerates responses to customers by increasing the availability of individuals and teams. It reduces the need for business travel by enabling dispersed teams with rich multi-media conferencing, saving on average $3400 per person annually. It improves first attempt communications and eliminates wasteful time, by knowing when and how to reach colleagues with a single click. It enables teleworking; Companies can eliminate the incremental costs spent by employees working from home without unified communications (found to be on average $1200 per person per year).
- OpenScape is how Siemens makes it happen, solving the issues/barriers mentioned on chart #4. Videoconferencing fully integrated with the enterprise SIP-based VoIP PBX and the UC Suite. Open instead of closed, can connect any person into the videoconference via SIP phone, PC or dedicated HD video end-point Affordable HD end points, interoperable with OpenScape US Server Call a phone-like internal number, not an IP address Video shows on the directory and on UC interface – together with all other means of communications – phone, e-mail, IM Presence
- And this is what the solution looks like when you put it all together. It is important to note that critical to the successful deployment of FMC is the functionality of the Dual Mode device. Siemens Mobile Connect Client software will reside on the device and this along with the device firmware will manage the calls. It remains unclear how the mobile operators will respond to the Enterprise FMC deployments. Because GSM network operators( TMobile, Cingular/AT&T) allow users to simply change handsets by moving a SIM card to a new device, it is easy for enterprises to implement dual mode devices without the operator’s support. In the case of CDMA operators (Verizon, Sprint/Nextel), operator support will be needed to implement FMC. Siemens continues to work these issues with device manufacturers and carriers to ensure smooth operations for the enterprise.