The document outlines a social media framework consisting of various components: a corporate site; customer activities; social media activities; microsites; search; advertising; microblogging; publishing; conversing; blogging; social networks; connecting audiences; chat/IM; mail; wikis; bookmarking; sharing; promoting; photo sharing; slide sharing; social video; start pages; reading; publishing; social news; feed syndication; networks of networks; creating; developing; mashups; widgets; and app platforms. The framework provides a way to organize and connect different social media activities.