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Jeff Skeen Founder of Titan Fitness and accomplished Health and Fitness Industry Leader
Jeff Skeen “I Didn’t Think It Would Be a Career” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Titan’s Long-Term Vision ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Leveraging Technology to Drive Profitability ,[object Object],[object Object],[object Object]
State of the Union: Health & Fitness Industry ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Value of Using Technology to Drive Profitability
Value of Technology to Drive Profitability ,[object Object],[object Object],[object Object],[object Object]
Data Analytics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Data Analytics ,[object Object],[object Object],[object Object],[object Object],[object Object]
Business Intelligence Tool Need to blurr data
Billed vs. Collected Rates (Average) Club Size Active Members Average Collection Rate Low Mean (Average Collection Rate of Clubs with Collection Rates Lower than the Overall Average) High Mean  (Average Collection Rate of Clubs with Collection Rates Higher than the Overall Average) < 100 94% 72.3% 99.4% 101 – 500 92% 62.8% 99.7% 501 – 1000 90% 57.0% 99.1% 1001 – 5000 97% 89.7% 99.0% 5001 – 10000 96% 89.6% 98.4% > 10000 96% 89.5% 98.7%
Technology’s Impact on Three Components of Club Health
Technology’s Impact on Club Health ,[object Object],[object Object],[object Object]
Technology’s Impact on Business Health ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Technology’s Impact on Member Health ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Technology’s Impact on Societal/Community Health ,[object Object],[object Object],[object Object],[object Object]
Health clubs will become integral to preventive health, disease management, and lifestyle improvement programs ,[object Object],[object Object],[object Object],Source:  Briefing,  “The Conexion Solution”
Value Proposition* ,[object Object],[object Object],[object Object],Example *Provided by Deloitte Consulting Impact of Diabetes $132,000,000,000 Number of Diabetics in the U.S. 17,000,000  Cost Per Diabetic $7,765 Reduction In Claim Cost $388 Share In Savings   Share to the Consumer, Employee, Employer, Provider, Health Program, Gym $388 % of Diabetics That Can Be Helped 1,700,000  Total Share in Savings Available ($388 x 1.7M) $659,600,000
Setting Up Your Organization for Optimal Efficiency
Setting Up Your Organization for Optimal Efficiency ,[object Object],[object Object],[object Object],[object Object]
Challenges Finding Right Software Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Choose the Right Tools to Support Your Business, Staff and Members ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Example of an Increase in Profitability – Nutrition/Weight Management Division Variables: New clients per month Supplements 35  Weight Mgt 11  Supplement Fees: Enrollment $  75  On-going $  45  Monthly Attrition 10% Weight Management Fees $  315  Annual Increase in EBITDA (Beginning 3rd Year): Revenue $  315,917  Expenses 160,759  Annual EBITDA $  155,157  System One-time setup Costs: $  9,545
Example of an Decrease in Expenses – Time & Attendance System (Biometric) Variables: 50 employees $10 per hour wage 1% error factor $1,000 setup fee $2.50 per month per employee fee Annual Savings due to accuracy/labor reduction Human Error Factor Savings $  309  Auditing Savings 50  Corrected Time & Leave 10  Data Entry Savings 25  Lost Time Savings 267  Gross Weekly Savings $  661  Gross Annual Savings $  34,353  System Costs Setup (one time) $  1,000  Annual On-going: Employee Fee 1,500  Time clock rental 2,400  Total Costs (first year) $  4,900  Net Savings (first year) $  29,453  Net Annual Savings $  30,453
Example of an Decrease in Expenses – Business Intelligence (Replace Excel) Variables: Hourly rates Regional Ops $  29  per hour GM $  37  per hour OM $  11  per hour Note: includes 10% increase for taxes and benefits Time allotment Ongoing Regional Ops 4 hr per month per gym General Mgr 15 hr per month per gym Operations Mgr 30 hr per month per gym Annual Savings Due to reduction in labor: Regional Ops $  116  GM $  555  OM $  330  Monthly Savings $  1,002  Annual Savings $  12,020  Does not take into account intangible benefits from real-time visibility into the gym's performance or value created by allowing employees to use their time to service members or sell memberships.
Example of an Decrease in Expenses – Billing Fees Variables: Annual Dues $  1,200,000  Billing Fees 5% Fee Reduction 10% Annual Savings $  6,000
Additional ROI Considerations for Outsourced Billing & Gym Software ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary - Impact to Value of Business  Category Improvement Nutrition/Weight Mgt Division $  155,157  Time & Attendance System 30,453  Business Intelligence 12,020  Reduction in Billing Fees 6,000    Annual Improvement to EBITDA $  203,630  Purchase multiple of 4 times $  814,520  Less:  System implementation Costs (10,545) Increased Gym Value $  803,975
Contact Information IHRSA Technology Summit was sponsored by: www.checkfreecompete.com

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Check Free IHRSA Tech Summit 2008

  • 1. Jeff Skeen Founder of Titan Fitness and accomplished Health and Fitness Industry Leader
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. Value of Using Technology to Drive Profitability
  • 7.
  • 8.
  • 9.
  • 10. Business Intelligence Tool Need to blurr data
  • 11. Billed vs. Collected Rates (Average) Club Size Active Members Average Collection Rate Low Mean (Average Collection Rate of Clubs with Collection Rates Lower than the Overall Average) High Mean (Average Collection Rate of Clubs with Collection Rates Higher than the Overall Average) < 100 94% 72.3% 99.4% 101 – 500 92% 62.8% 99.7% 501 – 1000 90% 57.0% 99.1% 1001 – 5000 97% 89.7% 99.0% 5001 – 10000 96% 89.6% 98.4% > 10000 96% 89.5% 98.7%
  • 12. Technology’s Impact on Three Components of Club Health
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19. Setting Up Your Organization for Optimal Efficiency
  • 20.
  • 21.
  • 22.
  • 23. Example of an Increase in Profitability – Nutrition/Weight Management Division Variables: New clients per month Supplements 35 Weight Mgt 11 Supplement Fees: Enrollment $ 75 On-going $ 45 Monthly Attrition 10% Weight Management Fees $ 315 Annual Increase in EBITDA (Beginning 3rd Year): Revenue $ 315,917 Expenses 160,759 Annual EBITDA $ 155,157 System One-time setup Costs: $ 9,545
  • 24. Example of an Decrease in Expenses – Time & Attendance System (Biometric) Variables: 50 employees $10 per hour wage 1% error factor $1,000 setup fee $2.50 per month per employee fee Annual Savings due to accuracy/labor reduction Human Error Factor Savings $ 309 Auditing Savings 50 Corrected Time & Leave 10 Data Entry Savings 25 Lost Time Savings 267 Gross Weekly Savings $ 661 Gross Annual Savings $ 34,353 System Costs Setup (one time) $ 1,000 Annual On-going: Employee Fee 1,500 Time clock rental 2,400 Total Costs (first year) $ 4,900 Net Savings (first year) $ 29,453 Net Annual Savings $ 30,453
  • 25. Example of an Decrease in Expenses – Business Intelligence (Replace Excel) Variables: Hourly rates Regional Ops $ 29 per hour GM $ 37 per hour OM $ 11 per hour Note: includes 10% increase for taxes and benefits Time allotment Ongoing Regional Ops 4 hr per month per gym General Mgr 15 hr per month per gym Operations Mgr 30 hr per month per gym Annual Savings Due to reduction in labor: Regional Ops $ 116 GM $ 555 OM $ 330 Monthly Savings $ 1,002 Annual Savings $ 12,020 Does not take into account intangible benefits from real-time visibility into the gym's performance or value created by allowing employees to use their time to service members or sell memberships.
  • 26. Example of an Decrease in Expenses – Billing Fees Variables: Annual Dues $ 1,200,000 Billing Fees 5% Fee Reduction 10% Annual Savings $ 6,000
  • 27.
  • 28. Summary - Impact to Value of Business Category Improvement Nutrition/Weight Mgt Division $ 155,157 Time & Attendance System 30,453 Business Intelligence 12,020 Reduction in Billing Fees 6,000   Annual Improvement to EBITDA $ 203,630 Purchase multiple of 4 times $ 814,520 Less: System implementation Costs (10,545) Increased Gym Value $ 803,975
  • 29. Contact Information IHRSA Technology Summit was sponsored by: www.checkfreecompete.com